My husband and I had an excellent experience at BMW of Denver Downtown. The staff is extremely friendly and helpful. We would especially like to acknowledge Andrew Stack. He was knowledgeable, pleasant, and he made the process fun and painless. We bought a Mini Cooper and the entire transaction was seamless. Thank you!

We are in Denver from out of town on a long road trip. We blew out a run-flat tire (and bent the rim) on a pothole, and this dealer worked to get us fixed up with a new tire and an alignment. Ronnie in Service was so helpful and accommodating. We really appreciated being able to continue our trip safely! Thanks to all the team who helped us out!

I came in earlier today and had a problem with my new X3. Luckily, Craig Bluhm was there who helped me with the final purchase of my car and went above and beyond his job description to help me. I’m so unbelievably grateful for him and his time. This is a wonderful dealership to not only purchase your car from, but to keep coming back for exceptional service.

Outstanding customer service. The management team was great. I came in with my too little children and everyone was so nice to them. One of the manager came out and acknowledge us in a very nice way. Thank you BMW of downtown Denver, you guys are the best.

Tyler Carmichael was extremely helpful in handling an issue that could have stranded me on the road. As I live 130 miles away he provided me with a loaner and was very accommodating when snow storms prevented me from returning the loaner promptly. Outstanding service from a very accomplished service advisor.

Service team was excellent from the moment I arrived. It was like they knew everything about my vehicle that I needed done (routine maintenance) before I arrived.

Everything was well done and perfectly on schedule.

Staff were very helpful, kind and professional. I would recommend buying a car from this dealership. There was no haggle over the price.

Michael Callahan is a exceptional salesman. He was patient and work with me very well. I highly recommend him to anyone who goes there.

Really good customer service, quick process. Really made me love my BMW even more!

Easy. Nice loaner, got me in and out both at the drop off and especially at the pick up. I appreciate the respect for my time.

Ronnie and the BMW of Denver team were fantastic. I brought in my BMW I3 for service and they did everything they could to get me back on the road as soon as possible. Very personable, timely and customer focused! Great work!

Rodney was amazing. The shop was busy, there was a lot going on. He took the time to take care of me as soon as he was a available and made the whole thing painless. This is the first time I have been to this location and was truly happy with the service I received.

Brandon B was amazing! My heater has not been working for several months. Schomp was unable to fix it after 3 separate visits and I was starting to get really discouraged. Brandon made everything so easy for me and fixed the issue the first time! Thank you SO much!! I could not be happier.

Scheduled an appointment for a safety recall, dropped off & picked up a loaner on time, was ready in less than 24 hours. Also mentioned another potential issue with oil leak class-action/recall (mine wasn't showing any symptoms) but they did a full inspection any way, will make any needed repairs after 1,000 miles of monitoring over the next few weeks if signs appear. As always the facilities were high class & spotless, as was my ride when I got a back. Cool new feature is a video inspection they send via text & email where the tech goes thru the work they did & basics like a visual brake pad/rotor check, tread wear with a depth gauge, etc. My car gets better treatment than I do at a health checkup!

It was a pleasure for my first car purchase . Arsen was super friendly and knowledgeable about the car and the paperwork. He spent a lot of time with us to ensure that everything was going smoothly. I will definitely recommend this dealership to my family and friends.

It took forever due to an issue with my credit being protected, but everyone stuck with me and we figured everything out in the end.

Good service. Appreciated the video of the mechanic talking of the diagnostic for my vehicle. Appreciated that the quote was giving before any work was done as well.

i was thrilled with my service, particularly in comparison to other dealerships I have visited, including another local BMW dealership. The attention to detail, attentiveness, and convenience was amazing. Getting the video that described the issue and how it was being addressed was a delightful surprise, and extremely helpful. And the fact that my issue was diagnosed and handled after being ignored by two other shops (including said BMW dealership) was such a relief. The seat and floor covers, and the wash at the end... all perks that I would expect from a high-class dealership, but that I had not received elsewhere. I will absolutely be returning to this location for all my service needs in the future. Oh, the doughnuts weren't great... but that's me being VERY picky. =) Overall, fantastic experience.

Smoothest auto purchase ever. Marcus was ready with all the paperwork when we got there, the car was prepped, and everyone was friendly, genuinely thankful for our business, and we we're in and out very quickly. I recommend Murray BMW without hesitation.

The staff at BMW of Denver Downtown provided exceedingly great customer service. My initial visit was for a recall on my X5. During the inspection, the staff found a few critical repairs that needed attention. I went ahead and got some of the work done. I never felt pressured during my visit - in either the service or sales department. The sales staff was able to promptly and courteously answer all of my questions regarding the newest iteration of the X5 and other vehicles. I found the showroom to be in immaculate condition during my visit. each vehicle was clean, free of fingerprints and inviting to inspect.

The sales a guys was awesome he was able to find the perfect car for me and was very patient, super helpful, not pushy, and answered all my questions, the finance guy that we worked with went above and beyond to get us a rebate and the best deal possible. Very happy!

My visit to BMW denver downtown was a great experience. Great customer service and great welcoming. It was my first time there and it will definitely not be my last.

So this is what happened my car went into extreme limp mode and left me stranded I called my insurance company up and they towed my vehicle over to BMW. my service advisor despite me not having an available appointment till Friday got my car in and back to me faster than I anticipated, as always the work was done to my complete satisfaction. The customer service as always was five star. He was even able to get me a loaner car for the weekend which I know is difficult at times which was awesome!!!!! I can't speak highly enough of my service advisor and his efforts to make sure my experience with BMW is nothing less than absolute satisfaction. And this is why I don't go to any other BMW dealership except for this one. Keep up the great work and I will keep buying BMW!

My service technician was efficient, kind and very helpful. He thoroughly detailed what my vehicle needed and had the work completed in a timely manner. I would highly recommend this dealership and their services.

Great service!. Ask for Tyler in the Service Department.

BMW of Denver Downtown is the very best place to get service done.

On my way through Denver on Saturday when I had a crack in the antifreeze overflow tank. I could not believe how awesome that staff was! We were back on the road in 4 hours. What an outstanding experience!

Best BMW dealership I have been to. My advisor LORENZO SANCHEZ is always really kind and helpful. If Someone ever needs a service on their vehicles please feel free to recommend him, he will be able to help in the best way possible.

The problem was solved quickly. Professional yet still friendly environment

These guys are the BEST! I took my 2016 M3 in for service last Thursday and the experience was simply amazing. They had already arranged a loaner vehicle for me. I wasn't a base model 3 series either, it was a brand new X3! My service advisor, Melissa, was both friendly and knowledgeable. She even texted me with updates as my car was being worked on. The coolest part was when I received an email from one of their certified technicians. He sent me a video of exactly what was going on with my car and how they were going to fix it. This is a level of transparency is something I've never seen from any other dealership. It gives me peace of mind knowing exactly what to expect. When I went to pick up my car, I was greeted by their Service Manager, Stuart. Him and I spoke about extending the maintenance agreement on my vehicle; saving me thousands of dollars in the long run. I'm extremely satisfied with the level of service and attention to detail these guys provide. I'm happy to be their customer and will continue to work with them exclusively for years to come!

Such a great place with such great people. As soon as we walked in we were greeted by Evan Adrianakos, a fantastic sales associate, who helped us out in purchasing our new BMW X2. He was knowledgeable about everything and didn't try to oversell the car to us. Evan made sure we wouldn't be in the store for too long. Sure enough he made sure that we could quickly enjoy our new vehicle. Everything from walking in to walking out of the store couldn't have been better. I Highly recommend coming here and ask for Evan if you are looking for a new car he will not disappoint.

Had a great time checking out cars for my mother-in-law

Evan Andrianakos was great to work with. He took the time to give me all of my options and was never pushy. I ended up getting my perfect car. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the Bluetooth with my phone, etc. I highly recommend BMW of Denver Downtown.

Just bought a used Chevy Tahoe from Andrew Stack, he was extremely knowledgeable and didn't try to oversell anything; he also gave me some good honest suggestions with financing. Same goes for Ricardo in financing, he helped explain some different options that would work best for me. I highly recommend BMW of Downtown Denver, both of these gentlemen made the car buying process very smooth and pain free.

Ready to leave the Vail parking garage Sunday eve, we noticed a damaged tire. BMW roadside assistance sent a truck to tow our suv to BMW Denver Downtown and a Lyft to carry our family back home. Cannot say how much we appreciate the service and swift response from both bmw and the dealer. This is a great service department and very well run.

I had a great experience at BMW of Denver Downtown. Patient, accommodating and helpful. Andrew S. calmly helped us through the entire process while making sure we stayed excited and saw the big picture. Would recommend.

I was lucky enough to purchase a car from Chuck a few weeks ago. He and his team could not have been more patient or helpful. The staff at BMW of Denver Downtown treated me better than any other dealership I have visited and made the car buying process a breeze. I highly reccomend purchasing a car from them, I certainly know I'll be back!

I would just like to say how incredibly professional and courteous Lorenzo is. He is TOP NOTCH! My car is always meticulously taken care of..... in fact I live in Highlands Ranch very close to Schomp but make the drive to BMW of Downtown specifically because Lorenzo is there. I wont take any of my BMW's anywhere else.

Evan was so helpful, professional, and very personable. He helped me so much to get my car and I absolutely love it! Appreciate all the help thank you!

Melissa Moore was the best service advisor i have EVER had. She gives the most outstanding service. She has been working on my car for years and I will always request her to service my vehicle!

Tyson Teeboom was a great salesman and was professional and courteous with every aspect of our purchase, Ricardo in finance was also a pleasure to work with making the process quick and painless. Thank you guys again

Ronnie Alberty, Service Advisor, was so wonderful I was compelled to write a review about him. First, I was so impressed by the new facility and almost overwhelmed by the proficiency of the all the service people. It was such an uplifting and energetic feeling just to be in everyone's presence. What a sensational, magnificent Dealership! I felt like I was in the "Disneyland" of Car Dealerships! What an adventurous experience to just tour the whole place. It is so clean and well maintained, even the service department, that one could almost dine in there. It was that immaculate! Immediately, I was helped; no waiting. Ronnie was my Service Adviser. He greeted me with genuine warmth and positive energy. I knew I was in good, capable hands. He was so knowledgeable and efficient. I went on my way to Home Deport to shop. And just like clock work he called me to tell me my car was ready. And he didn't just call. He texted me and e-mailed me. Wow! Was that ever fast! Now, I was not sure if I needed an air filter and was concerned I might be told one was necessary, but NO! Ronnie assured me mine was fine. Now how is that for honesty? He even managed to save me about 10%! He was so fantastic in how he handled my service: helpful, knowledgeable, professional yet friendly that I asked to speak to his manager, Stuart Hall. Immediately, Stuart approached me and we all three engaged in the most informative and friendly interaction. I learned so much about BMW's new models and the Dealership itself, the Service Department, and my own BMW. It was such a wonderful experience. The atmosphere and friendliness of all the employees was so contagious, I actually wanted to work there! From now on, I will ask for Ronnie to service my BMW. I can't wait to go back to BMW of Denver Downtown. Thank you, guys, for hiring Ronnie and his manager, Stuart! What Keepers! What professionalism!

Very nice employees . especially Andrew helped us a lot to buy a car (BMW X3). Very nice guy . thanks. 🙏🙏

I recently brought my 2018 X3 into the dealership for one-year maintenance and replacement of a small part. My service advisor was Melissa Moore. She provided excellent service and I was completely satisfied with the experience.

My wife and I stopped in to look for an X5. Our salesman Evan took the time to listen to our needs and genuinely cared about finding us the right car. He did so perfectly and made the buying experience an enjoyable one which is not the norm in my experience when shopping vehicles. I would recommend asking for Evan if in the market!

BMW of downtown denver has serviced my 650i for over two years. They are honest, friendly and professional. I have utilized other BMW dealerships as well as mercedes, lexus,volvo...And as everyone knows maintaining a luxury car can be expensive...But for the first time I dont feel as though Ive been robbed each time I go in for service. I should add thay my service advisor Brando Borja is a hard worker with a great attitude. The general manager Ed Freehart is professional, approachable; and like all his staff that I have met, the very pleasant opposite of what is typical in the industry.

Great service and free loaners

I have purchased my second convertible from Rod, specifically because of his expertise, experience and character. He created the perfect model I wanted, and at an amazing price!!! He is dedicated to customer satisfaction, and his wonderful personality made the car buying experience actually fun!!! Additional thanks to Laurel for her knowledge and ability to explain the model efficiently!! She did a great job!!! Melissa Moore is always my favorite in the service dept. She goes above and beyond for the customer!! Great dealership!!! Annie

Neat and clean place. Great waiting room area. The most important, acknowledged service technicians with A+ Custumer service by Jesse Rodriguez. Thank you.

My husband and I had a great experience at BMW downtown. Our sales representative Evan Andrianakos made the whole process seamless. He had wonderful communication and was straightforward. Even after a few months we bought the car Evan checked in to make sure everything with our vehicle was working perfectly. The vehicle and customer service at this BMW was far better than the competition.

A great experience at at BMW Denver Downtown. Evan Andrianakos was great to work with as was Ed Freehart. So you both again! Thanks

Evan Andrianakos is the best! He listened in detail to everything we were looking for in a BMW and he really went above and beyond to help us! We will go back to him again in the future for all our car buying needs. Awesome service!

I went in on a Wednesday morning to purchase a vehicle I found online. My client advisor was Agye. He was extremely friendly and easy to work with and it was easily the best car buying experience I have ever had, even compared to other BMW dealerships. Not only was the process easy but I felt taken care of and never once felt pushed. If you’re in Denver looking for a BMW or pre owned vehicle, this is your place.

What can I say. if you're looking for a great business partner when it comes to servicing your BMW look no further. Ask for Lorenzo Sanchez. Second to none when it comes to the customer 1st!! BMWDD and Lorenzo thank you for all you do for your customers.

Tyson was super cool and helped me out last night as they were closing with an EV charging emergency. Then he gave me a quick tutorial on my new i3. Amazing service, thanks Tyson!

I've been servicing my BMW 335 xdrive at BMW of Denver Downtown for the past two years and have always had a great experience. My go - to service advisor is Tyler Carmichael. He's knowledgeable, professional and friendly, always eager to assist clients in any way he can. I would highly recommend him.

Excellent service and facilities. They send a short video of all of your problem areas so it’s like getting a 1 on 1 with the technician that actually worked on it. The service manager Brandon was also very great to deal with and check in and loaner car was easy as can be.

Gorgeous I-8 on display. Up the steps.

I have purchased several X3s from the old Murray Motors over the years. As well as having come over to the new store for service. Stuart Hall, a Service Manager has changed the vibe of the entire service department since they opened! It is now a wonderful place to go! Both Stuart and Tyler Carmichael who is my advisor, are simply out of this world! Just such great service. I can't applaud them enough. Please you should see if you can fit in with Tyler Carmichael! Such a gem. So unusually knowledgeable and kind. I need to add..............The tire person,. Eric is also above and beyond. And the girl, whose name I didn't get, who put air in my tires was joyous and helpful as well.

Melissa Moore has been my service adviser for a number of years. She is knowledgeable, professional, and makes every service experience worry free. She is truly a rock star.

Car buying experience here was a breeze. Rodney worked with us mostly online and over the phone, and we spent an hour at most to do the paper work at the dealership. However, the new car had issues on a regular basis. This is where I believe their service department excelled in. I worked with Brandon Borja, and he was always respectable of my time, and will get me in, and out with a loner as soon as possible. He will give me daily updates, and made the process very smooth for me. He was always very apologetic for no fault of his own, and always took good care of me. I highly recommend Brandon if you are using this locations' service department.

Brandon Borja took great care of me during my last appointment there. Definitely would recommend for great service

Love the entire team here. Grant is my service advisor, and he listens to my concerns and really cares about getting them remedied. Be sure to ask for him! I always get my car back cleaner than I brought it in, the customer lounge is comfortable, the wifi is strong and fast, the coffee and snacks are great.

Love the entire team here. Grant is my service advisor, and he listens to my concerns and really cares about getting them remedied. Be sure to ask for him! I always get my car back cleaner than I brought it in, the customer lounge is comfortable, the wifi is strong and fast, the coffee and snacks are great.

The best BMW Dealership in the West

Very happy with our car purchasing experience at BMW of Denver Downtown. Our experience was fantastic. Our guys Luis Ramos, he took good care of our family and made sure that we enjoyed our time while at the dealership. He made the experience enjoyable and was extremely helpful and understanding. Honestly hands down the best experience I have ever had at a dealership and it was all because of Luis. If you want the best pressure free purchase go to BMW of Denver Downtown and ask for Luis. Thank you Luis!My husband and I would definitely recommend!

Best BMW dealership I have been to. My advisor, Brandon, did a great job of explaining work that needed to be done, while also being transparent and honest about not needing other things. I was offered donuts, coffee, and a comfortable place to do work while I waited. Everyone was kind and courteous from the moment I walked in. My car came back washed and ready to go in less time than I expected. All around a great experience.

New: I got another 5 series car a few weeks ago in early 2019. Had a great experience. The pricing beat Schomp. Jeff Tucker made the transaction smooth and Laurel in the genius area got me up to speed. A big fan. From 2016: I got a great deal on a 2016 5 series. Asked to be in and out in 90 minutes and Matt L made it happen. We didn most over the phones. Donna Holmgren was a great genius advisor. I know tons about this car. Also took it in for clear coat and they got it done right away.

Services quick Service was great

We recently purchased a X3 at BMW of Denver Downtown. Being from out of town, this process started from the website & a phone call. The sales person assigned to us (Andrew Stack) was very helpful from the start. He carried us through the transaction by patiently giving very informative answers to all our questions. Even 2 weeks after we closed on the car he responded to a text to call me when he was on vacation. The follow up meeting with "genius" Dillon Smith whas also very helpful. He explained the high tech car features clearly, which must have been a challenge to a couple of senior citizens, but it confirmed to us we had made the right decision. We are looking forward to our first BMW experience.

Lorenzo and Brandon provided great service. I liked that the service department was able to send me an actual video of any issues they had found. They were able to schedule me quickly while another dealer really didn't take care of my car in a timely manner. I will continue to take my car to BMW of Denver Downtown because of people like Brandon and Lorenzo.

Today I leased a BMW X2 and my advisor was Mr. Tyson Teeboom. He is such a nice gentleman, very helpful and found me the exact car that I was looking for. Tyson is very knowledgeable and taught me all the details and technical figures of the car. He is very professional and pleasant. I have bought many cars, but this one was the most smooth and hassle free transaction that I have ever done. At the end he made sure that the car was washed, clean and had a tank full of gas. I will go back to Tyson again when I need to buy another car. Thank you very much Tyson for your exceptional customer service!

Best dealership in the industry. From day one I received incredible help throughout the entire purchase process from sales to management. Have been incredibly happy with the product, but even happier with the service center. My car was purchased under CPO Warranty, and I have never been denied when pertaining to warranty needs. The service advisor, Chris Bridges, is top notch - long history in the industry, extensive knowledge and experience with BMW, incredibly responsive and enjoyable to work with. I highly recommend purchasing and servicing through BMW of Denver Downtown.

After dealing with schomp bmw for 2 days, and driving for 7 hours total and driving 350 miles total. John semmelbeck and team at bmw of downtown denver took excellent care of me. Took a little over an hour and I left with the car I wanted. Great prices, even better service!

Service Advisor Chris Bridges is awesome!! Chris goes the extra mile when it comes to taking care of his clients. I feel well taken care of, and never have to worry whether my bill is going to be fair or not. Service and overall quality of BMW of Denver Downotown is great! Highly recommend!

Great service. Loved working with these guys. Easy to pay for, easy to get my car.

Very happy with my car purchasing experience at BMW of Denver Downtown.Tyson Teeboom and Craig Bluhm were great to work with and made a normally painful experience as enjoyable as possible. So much better than any of the other dealerships for any make or model.

BMW of Denver Downtown is by far the BEST service experience I have EVER had with an automobile. They are such professionals and always looking for ways to help you out with any problems your car may be having. Melissa (service representative) and Dave (shop foreman) are such a great team and really make that service department run like a well-oiled machine (no pun intended!). I have had friends use other BMW service departments and they are always left unsatisfied.....I will ALWAYS use these guys!

After searching for a car for two months. I was able to get a used car from BMW Denver. Anthony, at sales helped me through the purchase and made it easier since I live in Fort Collins. I had a good experience overall with some delays on getting my title papers to be sent out.

An internet search found a used car that we were interested in buying, and the car was at BMW of Denver Downtown. We went to the dealership and met with Marcus Decherd. He listened to our needs, gave good advice on how to choose a car that met our needs, and showed us a couple of similar vehicles in order to provide us with other options. Once we made the decision to purchase the original car, he quickly guided us through the paperwork and helped us work with Luis Ramos to complete the financing. It was a great experience.

Had such a great experience here with my man Tyson. Tyson made car shopping fun and easy and was able to locate the perfect X1 for me. He was efficient and thorough. The shop itself is very clean and well maintained. My car was ready for me to pick up and detailed in a timely manner. Ryan, the Finance Manager was very clear and upfront about all the costs and guided me through the whole process.

Staff is great very friendly and helpful.

I stopped by the dealership to inquire about a 640iGC. Tyson Teeboom was very Kind, knowledgeable and most importantly honest and helpful. He made the experience very enjoyable and looking forward to working with him on future purchases.

I worked with Evan Andrianakos and he made the process very simple,fast and easy. The BMW genius Dillion was also great on helping me understanding how my new car. Would highly recommend this dealership to anybody!!

Anthony Salazar was my Client Advisor and helped me get into a new 4 Series. He was by far the best sales person I have ever dealt with, and he was a joy to work with. I had been going to Schomp BMW for the past 2.5 years, and can say I will NEVER go back there, and will only go to BMW of Denver Downtown for all my car needs in the future. BMW of Denver offers loaners/vehicle pickup for service (Schomp no longer offers this), they have responsive and knowledgeable sales associates like Anthony (Schomp was a nightmare to even get a call back), and they are by far the best dealer in town.

Purchased a preowned vehicle from BMW of Denver Downtown. Thanks to Rod Lamotte the sales associate he made the experience enjoyable and was extremely helpful and understanding. Honestly hands down the best experience I have ever had at a dealership and it was all because of Rod. If you want the best pressure free purchase go to BMW of Denver Downtown and ask for Rod. Thank you Rod!

I came by BMW of Denver Downtown today and was greeted by Tyson Teeboom. I had plenty of questions about BMWs and the ergonomics of each vehicle. Tyson was able to answer all questions and was very friendly andand help! I'd recommend Tyson for all your car buying needs!

I had a wonderful experience at BMW. I had my eye on a certain used car on their lot. I had looked at the exact same year and higher mileage car at a different dealership and they were asking $5k more then BMW! I walked in BMW at 6:08pm and walked out with keys at 8pm. Larry was our sales rep and was fantastic! He was very upfront, helpful and a great guy to just even chat with. He never pushed and allowed us to take our time with our decision. Amin, the finance manager was just as laid back and chill. Wasn’t pushy with ANYTHING. Understood our situation and put us first. Both Larry and Amin cared about helping me and making sure I was happy with absolutely everything. I left with a giant smile and great experience.

Fast and friendly service from this BMW dealer. I came in for a recall that I was told would take 3 hours and they finished in 1, so hopefully it was done correctly. The waiting room was clean and had plenty of seating. Like any car dealer they found several issues during a complimentary inspection for which they quoted thousands. Going to a reputable 3rd party mechanic to save thousands is a must for these cars, when out of warranty.

For the service department: I've had fantastic experiences every time I've gone here. They're a little bit more expensive but they operate with a high level of class. They have multiple times demonstrated superb honesty, and provided videos to back it up. The videos and app are amazing, truly the future of car service. I don't usually write reviews like this but I was impressed by the overall experience.

Overall a good experience. Not 5 stars only to the fact that the car listed on the site was not yet ready - it took about two weeks over the Christmas and NY holidays to get it ready - no surprises there. Seisho was our salesperson and he was friendly, very knowledgeable, and worked for us to get the car ready. I get the feeling that the holidays really taxed the dealership. No issues with pricing - in fact the price was actually reduced during our wait and after we placed a deposit - yet when we asked to have that price, there was no struggle.

I needed a fixed size snow scraper for a friend for Christmas and they had it! I called 2 wks before going in Christmas exe and the gentleman at the parts desk had set it aside for me! He was very polite and helpful with a great sense of humor.

My first car!

I had an incredible experience with BMW of Denver Downtown. This was the only dealership where I felt zero pressure during my car shopping research. I would highly recommend this centrally located BMW dealership especially due to the wonderful service provided to me by all 3 of the gentlemen that assisted me throughout the entire process. Arsen Azatyan, Luis Ramos & Dillon Smith were incredibly insightful, professional and knowledgeable. I will continue to work with this dealership and these amazing individuals on all of my future car deals and hope that you have the pleasure to do so as well. Thank you for everything!!

Marcus Decherd took great care of us on our X6 purchase! Great service and attention to every need and detail.

Great to be back at BMW of Denver Downtown. I had moved over to Schomp for a few years and unfortunately, their service has gone down hill, which made me want to give BMW of Denver Downtown my business. After returning, I was so pleasantly surprised the level of service, the new facility and the great videos they produce that builds instant trust and credibility. Will definitely come back for service with all of my BMWs!

This was my first experience purchasing a BMW and it was fantastic. We worked with Evan Andrianakos and he made the entire process very easy. He was responsive and a delight to work with. Once the purchasing process was complete, I met with BMW Genius, Dillon Smith. He was really helpful in getting me acquainted with the features of the car and helping me get everything initially set up. I had a really positive experience and am enjoying my new X5!

walking in to bmw of Denver downtown was worth drive from Colorado springs,even before getting there I had already received a call from a very professional car sales person brent turner had everything ready for me when I arrived,fast an efficient on all aspects of purchase,brent love the car.thanks for your great service I will surely recommend bmw odd,or will return for an needs on my new BMW!!!!!

I walked around for an hour or so checking out one of my current dream cars: the beautiful f80 //M3. I am glad that I ran into Doug Burnett, he impressed me with how knowledgeable he was with different trims of the M3 in great detail.

William Turnham was so so kind and helpful! He had no hesitation giving my dad and I any and all information needed about a part to our BMW. He showed great care in us getting the best and gave us a quote immediately. He took the stress out of asking for a fairly specific part!

We just leased our second BMW this year through BMW of Denver Downtown, with Tyson Teeboom as our salesman. On both occasions, Tyson was our strong advocate helping us get the best possible deal, working with the dealer's sales management to make sure they understood what we wanted in the car, how much we could afford and trying to make the deal work for us. I can honestly say Tyson puts his heart and soul into the sales process and takes a keen interest in making sure his clients interests are well represented. The dealer seems to have really upped their game since changing management a couple of years ago. They've brought in new talent to both the service and sales teams and I feel they are now the most competitive dealer in the Denver market, whereas before I felt Schomp had a better team.

The experience we had shopping for and buying a car from BMW Denver Downtown was excellent. Brent Turner assisted us throughout the purchase. He spent a considerable amount of time showing us all the cars meeting our needs and helped to narrow down our decision by providing valuable information. Brent was professional and personable, making what could be a stressful experience into an easy and pleasant one. We put a deposit on the purchase and were going to return in a few days with the balance, and in the meantime another person wanted to buy the car, but Brent contacted us to let us know and made sure the car wasn't taken away from us. Thank you Brent for your excellent assistance in getting the car we needed!

Great salesman (Anthony) no hassle, they let me to test drive the car with no up front condition's. Very welcoming. Hope all dealerships like them!

From start to finish, CHUCK & CRAIG from BMW of Denver Downtown, were a joy to work with. They offered kind and courteous service, and went the extra mile to ensure my satisfaction with my purchase. Great guys at this dealership.

Just bought the most fantastic car at BMW Downtown Denver. Tyson Teeboom and Craig Bluhm were the most amazing part of the experience. Great service! Truly appreciated all of their efforts in getting my dream car!

Anthony Salazar is the car salesman you want to ask for, as he's responsive and goes to bat for you. Plus, he's a car guy - drives a BMW himself. I searched Google reviews and his name kept coming up in positive reviews. I'm glad I connected with him vs. walking into the dealership cold. I asked for a quick and painless buying experience and that's what I got. Call Anthony!

Got my car serviced here, shout out to William in parts, was very kind, funny, and helpful!

Fantastic dealership, but aren't they all? This one is exceptional.

This BMW location is certainly one of the finest, having been to ones in other states. From the kind receptionist Alyssa, to the service advisors Jesse Rodriguez and Tyler Carmichael, BMW of Denver maintains great quality of service and personalizes your experience every time. Each time I'm in for servicing, I'm out in a matter of minutes. Staff are friendly and helpful. I had to have my vehicle in for repairs and had a very difficult time handling coverage with my car insurance. Tyler Carmichael made sure to accept the cause of inconvenience as if it was his own; and took it upon himself to reach out to my insurance advisor to get the job done. He and Jesse attempted to coordinate photographs and quotes for the repairs. Server issues on the insurance end allowed BMW to only send one photo at a time and the processing of the insurance application was stretched along. Both gentlemen had to go through numerous emails, phone calls, busy phone calls, and voice mails on my behalf for a whole month before we got the approval to repair. I'll never forget Tyler saying to me, "I'm going to sit down Monday and call and call until I can get someone on the line to help get this fixed." Certainly their communication and skill sets are indicative of their incredible professionalism, but their efforts go beyond just working at BMW - they are honest and good people. I couldn't appreciate them more especially for how they treated me during the difficult process of getting my vehicle back up and running. Thanks so much to your team Tyler! Happy Holidays!

Seisho and Evan were awesome. Very knowledgeable and down to earth. No pressure at all. Great guys. Also Craig Bluhm the sales manager was great as well. Very nice place to buy a car. Highly recommend these guys and this place.

I bought a used car with Andrew Stack and have a very good experience. I didn't get the high pressure sales tactic we see in some dealerships. He offered to deliver the new car to my house because I didn't have another person to drive it. Fairly priced and in and out quickly! I would recommend working with Andrew to anyone. I will be back because of him for sure.

We went in to just look at what they had to offer and ended up buying a car that I hadn’t even looked at yet. The showroom was great and our salesman Evan K walked us through all the options and even ran out in the cold wet weather to show us a couple different ones in different colors. They worked with us and we got a deal we are happy with. Thanks for you help Evan K

Purchased a vehicle from BMW of Denver Downtown. I initially went in 6 months ago and worked with Craig Bluhm. Craig was friendly and helpful. Answered my questions and did test drives. I wasn't ready to make the move. I went in for the Black Friday event. Texted Craig and let him know I was on my way in to look again. Craig was busy, but they connected me with Marcus Decherd. Marcus was awesome. Very knowledgeable about the vehicle and the process. Amir was no pressure and helped with my trade in. Ryan Sampson finished the paperwork. The over all process was quick and I love my new ride. The team was great! Thanks again, guys!

I went in to BMW DD to look at a used FJ. I'd been studying the FJ market for 3 years. I was concerned for all the usual reasons about this new dealership. [ It turns out that the sales folks don't work on commission---but on a quota basis; and, there is no used-only sales force; everybody sells all the cars.] Tyson Teeboom started working with me and I can't say enough good things about him. He is the FIRST car salesman that I've ever provided with a strong, positive review. He got me together with one of their top mechanics, James Lang, who (turns out) is a Toyota off-road expert (he owns 3 tweaked out Toyota's). James put the FJ on a lift and schooled me for over 30 minutes on what to look for in used FJs, and all the maintenance issues, and all the ways to detect Moab-style damages. I now have one of the best FJs to be found, and got it at market price. Their finance guy (a basketball genius) was the best I've ever seen...and I'm over a half-Century old. On top of all this, the dealership team got me in touch with the previous FJ owner who made himself available to brief me on all the history and ins and outs of his after-market purchases! Unbelievable. Go see Tyson Teeboom....last time I looked they had an awesome 3-series convertible for sale for a song.

We had a 5 star experience on Black Friday. Went to look and test drive convertibles. Luis put us in this 2018 M240i. The test drive with that inline 335 hp V6 was fabulous. Thanks for the amazing service!

Had looked for a 2015 BMW 320xi and found one at BMW in Denver. Worked with Rod LaMotte and found him incredibly knowledgeable, professional, and helpful. He took the time to explain information that we were not able to obtain it any other dealership. He made our experience so positive that we are looking to purchase another BMW from him within the next 6 months!

My husband Perry was looking at many wonderful vehicles and we settled with purchasing a BMW and it’s one thing to purchase a new vehicle but the customer service at this location was spectacular from start to finish I’m sending a special thanks to Tyson our salesman and the entire team... We are super stoked with our new 2018 BMW X1 it’s a great purchase!!! Thanks 🙏 again

They totally try t make the buying experience memorable and personable! They worked with me, and did an amazing job getting me in and out! I would use them again. Sascha is amazing!!!!

Yesterday I was driving my 2018 BMW X3 the tire pressure light came on. I thought that it was because of the temperature change. I pushed the reset button. Later I pushed the button to check the tire pressure and it showed the right rear tire with only 3 pounds of air. I pulled over and it was obvious the run flat tire was keeping me on the road. Not sure how long I had been driving on it like that, I pushed the SOS button. I was instantly connected with BMW Roadside Assistance. Everyone I talked with was great. Not long after the call, a tow truck took the car to BMW of Denver Downtown. Within a few minutes of the vehicle arriving at the dealership, at almost 6pm, I got a call from Clay Geistweidt In the service department. He was great and told me that he would get it fixed first thing this morning. I got text updates from him, BMW offered to send a Lyft to pick me up. Could not be happier and more inpressed with BMW, Clay Geistweidt and BMW of Denver. Thank you!

Service techs are the best around, going in and check them out.

Lewis was absolutely exceptional. He took his time with me and explained the different packages available. I will be coming back soon too pick up a new vehicle. Thanks for the experience.

Excellent service! James Koenig, in service took great care of me and my car. It's a little expensive but great peace of mind knowing that all the work is done by the factory. The customer lounge is very nice and comfortable. Free wifi, coffee, water and snacks.

Fantastic experience at BMW of Denver Downtown! Two gentlemen exceeded our expectations and I am pleased to recommend them both to anyone shopping for a new BMW. Larry Lentz and Amin Popalzai. These guys worked with us tirelessly over 2 days, and were able to deliver the highest trade in value, and the best lease rates in the state! They are true professionals and made our buying experience fun and enjoyable We have found our preferred dealership in Colorado. Thank you Larry and Amin!

Evan was very helpful in facilitating a smooth and quick buying experience. I would recommend this dealership to anyone.

Thanks Arsen! Amazing service!!!

Is hard to find good customer service this days. But Melissa Moore at BMW knows the importance and the value of good customer service. The company and service department are very lucky to have such an amazing employee. Thank You!

BMW of Denver treated me like royalty from start to finish. Seisho Limbacher knew the details of my new X5 like the back of his hand and had no problem walking me through all of its features. Criag Bluhm went above and beyond, working tirelessly to get me the deal I deserved. I couldn't be happier with my truck or with the white glove treatment I received from the team. Never had better service in my life!

Jack W provided outstanding service! He guided us through the process, offering his expertise and knowledge. Jack was great to work with, always going above and beyond to provide the best buying experience!

About a week before making the trip to Denver from Colorado Springs, my wife and I found a particular car on the BMW of Denver website. Having been awhile since buying a new car, we had our guards up and were dreading having to wheel and deal w/a sales rep. Within five minuets of showing up Jack Woodring kindly greeted us, asked a few questions and put us at ease immediately. The car we were looking for was not in the main lot so he drove us to another lot and took us directly to it. When it came down to crunching numbers, we couldn't have asked for a more honest and helpful individual. He shot us straight from the get go and made it the easiest car buying experience I've had by far! Needless to say, at the end of the day, we rode off smooth! We truly appreciate all your help Jack! Keep up the fabulous work!

If you want the best Sales Advisor in the business, ask for Arsen...simply the best.

Had an issue but Sales Manager Scott addressed it effectively. I love my new Bimmer!

WOW.... I am so happy I got the pleasure to work with Evan Andrianakos this week buying an X3. He was so patient with me and almost felt like an old friend. I could immediately tell he was a very genuine person. I was very undecided between an X3 and X4 and he helped me for hours, many many hours, as I tried to make my mind up and even pulled the cars side by side next to each other. We walked through in detail which options I wanted and He was always listening to what I was saying. This is the way car buying should be. Thanks Evan! Christine McLaurin

From the moment I began car shopping (I have now had my new BMW just over a month), I appreciated non-aggressive approach of Jack Woodridge at BMW of Downtown Denver. He was able to explain the vehicles well and offered me a great test driving experience. Once I had determined that the car for me was a BMW, Jack made the purchasing and financing portion of the transaction so smooth and expeditious. This was the fastest, most clear-cut and easiest car purchase to date. I truly couldn't be more happy with my BMW and my experience working with Jack Woodridge!

I had the extreme pleasure of meeting Jack Woodring this week at BMW of Denver. To say i was impressed does not give it justice. If you want to engage with someone who puts your needs first, will take the time to answer all your questions and ensure that you make a well educated decision that is best for you and your family, then ask for Jack. I promise, you will not be disappointed.. In fact, you will be running to all your friends and family telling them to go see Jack at BMW of Denver for an incredible buying experience!

Very helpful parts and service was convenient but busy.

I purchased a pre-owned Mercedes C300 4Matic from this dealership, and after a few hiccups I got the perfect car for myself. Response to my inquiries were prompt and my salesman, Anthony, was very friendly and a pleasure to deal with. My only issue with the dealer was that I was told that my bank was unable to process my loan until after the weekend. I was comfortable waiting but the dealer stated that I should make the drive the same night and be able receive a similar interest rate to what I was already approved at with a similar downpayment. I said “great” and drove 3 hours that night to make it in just before closing. After signing many papers, I test drove the car and everything looked great (although missing the push button start cap that was advertised in dealer’s pictures, but I replaced it myself for $12 online). I was ready to purchase then and there but since the banks were closed and there was a discrepancy with my pay stubs, dealing with the months I was in college being unaccounted for, I would have to wait until the morning until the dealer could contact the bank. This didn’t work for me as I had work in the morning. The dealer sincerely apologized for having me come out and did their best to reserve the car for me until the following week. The next week I came down with a cashier’s check and things went smoothly and I am now driving a car that I really like at a very reasonable price. A week later and I’ve only noticed some very minor flaws including the exterior door handle lights not working consistently, and one interior LED light burned out. I didn’t notice these things while inspecting the vehicle, and frankly they’re so minor that I’m not too concerned. Thanks for all of your help, this made my first car purchase relatively easy and the dealership was overall a very nice place!

After shopping at several luxury dealerships in the area was happy to give my business to BMW of Downtown Denver. My salesperson Marcus Dechard was bar none the best car salesmen I have dealt with in 20+ years of purchasing vehicles. To say he is knowledgeable about his vehicles is an understatement. He is in no way pushy and doesn’t hassle you like other luxury car dealers in the area. Response time is impeccable and makes himself available even after the sale which is rare. His no haggle approach and patience is appreciated. As an added bonus the financial representative Ryan Sampson was equally nice and efficient. If you’re in the market for a luxury car, want a hassle free experience from a knowledgeable sales representative and the Ultimate Driving Experiance of a BMW go see Marcus.

Great service, as always

Service department is very thorough.

I had the opportunity to work with Evan Andrianakos who made my experience at BMW absolutely amazing. He was patient, honest, friendly, and communicative. On top of that the finance portion was smooth and comfortable. Ryan was amazing too. Over all a fantastic experience buying a car and I definitely recommend BMW of Denver Downtown

What an experience Doug Burnett of BMW of Denver Downtown provided my family with. With little time to react, Doug helped me find my wife's dream car, well within budget, and ready to go in time for her redeployment back Stateside. What impressed me the most was his attention to detail coupled with his ability to find ways to help us save where we can. Clearly his intentions were not to make the most out of our transaction but to bring the utmost joy to a Soldier who had just arrived back from overseas after being away for 12 months. We thank him immensely and may our Heavenly Father keep shining His face of this reputable establishment!

My wife and I worked with Chuck Thomas and were happy we did. The buying process was easy and straightforward. We love our new car.

Nice place, friendly environment

Evan fought for a good deal! Threw in many extras! BMW's speak for themselves, but saving money is what Its all about! Completely satisfied! We bought a used car too because the price was right! 2 cars purchased and more to come!! 6 stars from the Maestas family!

Marcus Decherd did a fabulous job of helping us purchase a vehicle today. A class act! He took the time to show us all the details. He knows his BMWs!

Great experience today with Jeff Tucker and Amin and Dillon Smith. Got the deal I wanted on the car I wanted. Handled it like pros. Go see them.

I enjoyed working with Brent to find my new X6. Not only is he just a genuine nice guy, he's a quality sales person. I look forward to working with him on our next vehicle purchase!

After looking for a CPO BMW 3 series I found the car I was looking for. Thanks to Evan Andrianakos for his patience as he was looking for a good deal 3 series for a while for me. All the way back from when we bought the new 5 series. Evan Andrianakos had been keeping in touch for a while until he found a car that was the best deal. The atmosphere was very stress free at this dealership. Even after some paperwork days later a even better deal for a CPO 3 series appeared as someone traded the car in and Evan called the next morning allowing me to switch to an even better deal car. Thanks to Evan and Ryan for making this a great experience again and easy to finance the car. Ryan made all the paperwork easy, stress free, and fun again for this car too. Very happy with this purchase.

If your interested in getting a BMW in Denver just go see Chuck Thomas. He will get you taken care of. The process was simple and fair. I will be contacting Chuck for all future purchases.

I went to write another review as I just returned my lease and found that my previous review from three years ago never posted. Once again my experience was outstanding! Arsen was extremely patient and helpful in finding the exact right car for me and my budget. It didn't matter if I was buying the least expensive or the most expensive car on the lot everyone treated me like I was the number one customer. It made the car buying experience an absolute joy. I cannot say enough good things about everyone involved including Arsen the client advisor, Amir the sales manager and Meghan the finance manager. I have not edited my previous review below. It was pretty cool to read it again and see that my previous experience was just as great as my last. I highly recommend BMW of Downtown Denver. If you do not drive a BMW I suggest you stop in to see how great it is to drive one and be supported by a team of people truly invested in customer satisfaction, not only in the initial purchase, but for the duration of ownership. Previous Review: My experience at Murray BMW was awesome! Having bought a few new cars I thought I knew what to expect and was ready for battle but my experience was the exact opposite from what I had previously experienced when purchasing vehicles from other dealerships. It started with my client advisor Seisho who understood exactly what I needed even when I was unsure at times myself. He made it easy to select the right vehicle for me. There was no pressure and he was very knowledgeable about all of the vehicles I was interested in. Once I decided on the vehicle I wanted Tina made the financing process very simple and a lot of fun. To top it all off a few days later I received an email from Mariah Hittle, a BMW Genius, inviting me to meet with her to learn more about my new car and she did not disappoint. She was a definitely a genius. She was very knowledgeable and showed me a lot that I would have never figured out from the owners manual. I had a really good time learning all about my new car with her. The whole team at Murray BMW of Denver was awesome. I cannot wait to buy my next car there! Anyone in the market for a BMW should definitely make their first and last stop Murray BMW of Denver.

I had a very good experience buying BMW x6 with Tyson (salesmen) . Great customer service, i will recommend Tyson if you ready to buy a nice vehicle. Good Job !

Brent made buying a car...and I can't believe I'm saying this...a great experience! Brent treated me with respect and kindness and I never felt pressured. Writing this review a week later and I can say I have no remorse. I am so happy with the car and the deal I got. Joe Beasley

Just purchased a new 2018 BMW X5 this past weekend from Evan Andianakos of BMW of Denver. Very knowledgeable and helpful with the tech the X5 has. The dealership is really nice. Ultimately, the sales representative did it for me. Could always purchase a car anywhere but good service is good service! Evan was great!

Went in to day to trade in my lease and I am so lucky I was able to work with Jack. Very honest, punctual and got me in and out with the car I wanted very efficiently. Jack Woodring is the best advisor I have ever worked with at BMW! David Afraimi

My experience at BMW Downtown Denver was so smooth, easy and satisfying. I commend Jack Woodring for that. He was my sales man and was so patient with me and made me such a great deal on the X2. I love my new vehicle so much and he just made it easy with my trade of my Vilkswagen Jetta. He also is a very good communicator and I wasnt waiting around for answers and that’s what I really appreciated as well. Overall, I highly recommend this BMW dealership and hope yall get Jack as your guy! Thanks! And happy BMW shopping☺️

If your looking for a BMW, this is the place to go. Ask for Larry Lentz. He works with you and isnt pushy, very professional

Fantastic experience- my first BMW and an M3 at that. I knew what I wanted and at what price point and, in all honestly, the deal and service were waaaay beyond what I expected. Craig and Arsen worked to make sure I was happy with my purchase and they were fantastic. Compared to other dealerships including BMW, Benz and Audi, the service team including these guys and the financial manager were no hassle, easy to talk to, and went out of their way to make sure I wouldn't have any doubt about coming to them. I would suggest that if you are like me and in a small BMW market (where the local dealers can really charge whatever they want), check with Craig and Arsen first!

Great experience. This is a very nice dealership.

Andrew Stack in sales and Ryan Sampson in finance made our experience a happy and memorable one. We'll definitely bring our business back to them and the rest of the team. Thanks guys!

My experience at BMW of Denver Downtown was fantastic. Doug Burnett, our vehicle specialist, took good care of me and my wife and made sure that we enjoyed our time while at the dealership. He even came in on his day off to make sure we were taken care of. Craig, the general manager, reached out multiple times to ensure that I was being taken care of and was kind enough to call the day after purchasing to be certain I was enjoying my new car. I would definitely recommend!

The staff and service here is incredible! Andrew and Craig were very helpful in helping me choose and buy a car for my daughter

I just bought my second car from BMW of Denver Downtown. I had a great experience both times. The first was a few years ago and it was a used car. The second was recently on a new one. The latest experience was awesome! From the time I first spoke with Jack Woodring to order the car to the end of the sale, I had nothing but positive experience. There was no dishonesty and all respect! The entire process was very smooth. I highly recommend this BMW dealer as well as Jack woodring. I will definitely buy from them again!

Craig Bluhm (BMW manager) met me at the door to welcome my wife and I. He said that he was there to earn our business. He was right. Within minutes, his sales staff found the car we were looking for. Within a short period of time, we received the price we were looking for. The entire experience was outstanding. Thank you Craig. Anthony Salazar (BMW sales lead) listened to our requirements and found the exact car we were looking for within minutes on his lot. He worked with his management to get the price we were hoping for. He worked with us throughout the entire process until my wife drove off with the vehicle. I would recommend this dealership and associated staff to everyone. Thank you Anthony.

Awesome place

The biggest selection of new BMWs I have seen in the area in one spot.

Late last month I purchased a 2019 BMW 430i xDrive from BMW of Denver Downtown and the experience was absolutely wonderful. It has been 10 years since I last purchased a BMW. My husband and I had the pleasure of dealing with Senior Client Advisor Arsen Azatyan. Arsen was the consummate sales professional who knew his product. His experience and demeanor allowed for an exceptional customer experience. He certainly went the extra mile. He came in on his day off just for the test drive. He also assisted with car prep, paperwork and sent me off with the car later in the day. From the moment we walked in until I drove home from the dealership, the entire experience surpassed my expectations. The finance department and technician who introduced me to the technology and operation of my vehicle were also very easy to work with. A week later Arsen called me just to check in and make sure I was happy with my vehicle and asked if I needed anything. A dealership can be impressive but it is the sales person that makes the experience a memorable and positive one. If you are contemplating a new or used BMW, I highly recommend reaching out to Arsen for assistance. He is about relationships with his customers and in my book that is what makes a new car experience the best. Thank you Arsen and BMW of Denver.

Tyson Teeboom was very knowledgeable about the car. He was very helpful throughout the process. Dog friendly business was a bonus!!

I had the most lovely experience with Jack W. at BMW of Downtown Denver. I live out of state, and Jack was very diligent in helping me through the process of buying my first BMW, all through email and phone calls. I am so happy with my purchase and would recommend this dealership to any and every buyer. Jack is honest and really made me feel comfortable and at ease the whole time. Five star.

After searching for a CPO 3 Series BMW, I found the car I was looking for at BMW of Downtown Denver. The sales team, specifically Evan were tremendous. I dealt with a couple people at the dealership throughout the process, but it was Evan's expertise and patience that ultimately convinced me to purchase the car at this dealership. The sales atmosphere at this dealership is very stress free and transparent. Evan, THANK YOU so much for everything, most importantly your patience and professionalism in helping me secure the car I was looking for. I could not be happier with my purchase thanks to Evan.

I recently purchased my first BMW and was thrilled with the experience. I was coming from out of state, and Evan prepped everything before I got to the dealer. He even picked me up from the airport! Everyone that I personally dealt with, Evan, Amin, and Laurel, made the experience perfect and easy. I look forward to buying another car from them in the future.

I recently worked with Tyson Teeboom when purchasing a vehicle at this location. Tyson went above and beyond - he was extremely informative and made the entire experience a pleasure. If you are purchasing a vehicle at BMW of Denver Downtown, I recommend working with Tyson.

Had a great experience working with Andrew this week. He is professional and thorough in making sure we were satisfied and purchased the right car for us. He was very knowledgeable and helpful throughout the process.

We will definitely return to BMW of Denver Downtown and work with Jack Woodring for our next car. Jack is incredibly knowledgeable and patient- he showed us several different vehicles and helped us figure out what was best for us. This was the best car buying experience- we will be back, Jack!

Recently bought a new BMW. I would have the say the experience was amazing. Very professional staff and service. Any time you are on the journey to buy a new car, there is a feeling almost like preparing for battle. From the first phone call, to the delivery of the vehicle I can honestly say it was a very straight forward quick and professional process. At no time did I feel like I was getting the "Car Guy" treatment. I really appreciated the fact I could save time and do some of the paperwork and preliminary's online. No pressure to dive one home today, and they dedicated quite a bit of time to answer my questions. I would highly recommend.

Our salesman, Marcus Decherd, actually made the process of getting a car very smooth and enjoyable. The dealership has made huge strides since changing ownership a few years ago, and it was great doing business with them.

By far the best car buying experience I have ever had!

Overall, a pretty good experience. I had visited 2 other dealerships before finally stopping by this location (Gebhardt & Schomp). Up until that point, I hadn't found an X5 that I liked, as well as a sales rep that seemed to take me serious. I liked BMW Downtown because they were willing to put together a package that fit both my budget and vehicle needs. Other dealerships hadn't been willing to help at all. My sales rep was happy to stay late and go over additional details, while making sure everything made sense. He built a rapport with me and seemed to legitimately care about what I wanted. Following the purchase, one of the sales managers called a couple times to make sure everything was going well. However, there were a couple things I found annoying, which were around the CPO warranty and the spare key. When signing the initial contract, I was told the car still had 2 years of coverage, regardless of miles. But when I came to pick up the vehicle a few days later and finish signing papers, I was informed the coverage was for only 7k more miles or 10 months, whichever came first. Secondly, I was told the spare key would be provided in the coming weeks. Apparently they were still waiting to receive it from the original owner. I recognize that spare keys aren't a given, and they're more of bonus for CPO cars. However, I passed on the lost key coverage as a result and eventually got the run around from the sales rep about the location of the key. At one point, they even sent me a random, incompatible key, belonging to a 5 Series car. As someone who needs a second key, I'll now have to go buy a factory key. But with all things considered, it was a positive experience and I recommend them for future purchases. The sales rep, receptionist, and sales manager were all great. Thanks again.

My husband and I are so grateful to have met Jack and worked with him in the purchase of my new car. We had a great experience. Jack is extremely knowledgeable, thorough and trustworthy. We were very comfortable in making this purchase because of him, and couldn't be happier with our selection. I feel Jack went the extra mile to make sure he found the right car with the best value. He even came in on his day off to walk us through the final process. Who does that? He is a terrific person and an absolute asset to BMW of Denver Downtown.

service was kinda skeptical at first because i had come in to get a blown speaker checked out, confirmed and was supposed to have the part come in last Wednesday and installed the same day. part never showed up so i had to re-schedule to next Thursday (8/24). come in, meet with Chris, he takes me through the process, an hour later i received a text video of an update of my car and it was done 2 hours later. i was really impressed by their service and the complementary vacuum was decent. Thank you Chris, i was really impressed.

I had a great experience purchasing my new car at BMW of Denver Downtown. The atmosphere was very welcoming, financing was a breeze. If you’re shopping for a bmw, do yourself a favor and come see them.

Amazing service !! Anthony and Craig were super helpful. I ended up walking out with a BMW. Love the car and the service they provided. Definitely recommend !

EXCEPTIONAL customer care and service here!! Absolutely adore dealing with Rod... my second car from him and I wouldn't buy from anyone else! Wonderful people that work here and do everything they can for you. This a top shelf operation and I'm grateful for all of the kindness and assistance everyone always gives to us when we're buying or having the car serviced. Thank you to Craig, Edward, Ryan, Laurel and of course to Rod.

This is our second BMW that we have purchased from Rod at BMW of Denver. I wouldn't go to anyone else. I trust him implicitly and he got us AN UNBELIEVABLE DEAL on my new car! From start to finish, the entire process was PERFECT. Thank you to Rod for always taking such excellent care of us! A special thank you to Craig, the Sales Manager, Edward, the head of the place, Ryan, the 6 ft 7 inch finance guy that was a joy to deal with and lastly, really EXCEPTIONAL customer service from Laurel that showed me all the intricate functions of the new car. Thank you to all of these wonderful people and we will only come back to Rod and company for future BMW purchases.

I picked up my car from service and some issues about my 328 XI, Clay Geistweidt my service adviser makes a difference, he explain all my concerns about the issue on my car, he give me options and he reassured me with the worry that I had. Everything was easy and expedite! Great experience as always! #alwaysBMW #loyal

From the moment I walked in i was greeted with a smile and not like I was in a pool of sharks. Brent was such a professional and was really looking out for what was best for me. There was no pressure selling. Brent personalized my experience and we shared stories. The show room was exceptional and the hospitality and food was great. Was a fantastic car buying experience

Found a vehicle on Cars.com that I wanted. Dealer was very responsive and there were no typical “dealer “ games. My sales rep -Jack Woodring was fantastic. Knowledgeable , courteous, efficient and made the buying and shopping process easy. The entire team at BMW Denver Downtown was exceptional. I am now enjoying the BMW X5 50i that I purchased.

We had a great experience with Jack. He was knowledgeable, efficient and very helpful. I would high recommend this dealership to my family and friends.

While in town getting our 2007 BMW X5 serviced, we were waiting in the showroom -- which is very comfortable, by the way -- and started considering getting a newer BMW. Brent had said hello a bit earlier in the day, so we asked him if he could help us. Before long, we were owners of a brand new 2018 X3! Brent's knowledge and expertise, along with his friendliness, was just what we were looking for. It was by far, the best experience we have ever had in purchasing a car. Brent and the staff went the extra mile in taking care of us -- even staying past their normal closing time. Thank You, Brent! Wes & Ronda W Rapid City, SD

I experienced a top level of customer support during shopping for a hybrid car with BMW of DEN Downtown. Their sales consultant Marcus Decherd was highly competent and capable to explain BMW’s today’s hybrid technology approach, its pros & cons and use cases during daily operation. Same levels of professional support were provided by everyone else involved in the entire information exchange and buying process, informative, unaggressive and truly customer oriented. The team left no question open. Congratulation BMW of DEN-Downtown for a job very well done!

Seisho hooked me up with a great car at a great price. Very competitive offer. Nice facilities too. Highly recommended to anyone looking to purchase or lease

Our salesman Tyson Teeboom was really great. He was friendly, helpful and very accommodating. I am very happy with my experience with him. The finance guy was great too. And I love my new car.

I came in unannounced on a busy Saturday. My goal was just to snoop around the new X3 - didn’t really need to get anything for another 2 months. Luis Ramos in sales was happy to drop everything he was doing and oblige. We demo’d a couple different X3s and I was sold. I thought I needed a Volvo or an Audi, but BMW really stepped up their game. The whole experience was satisfying, from demo to negotiation to delivery to follow-up after the sale. Luis is a joy to work with. Thanks, BMW of Denver Downtown

I ordered a new X3 from them a month ago and took delivery this week. The entire experience with Andrew and Ryan in Finance was fantastic. Not only where they the best price, there was no hassle and Andrew was right on top of every email and text from me while anxiously awaiting my car. When there was a small glitch in financing terms at delivery, they immediately took care of it with no questions asked. One of the best car buying experiences I have had in 20 years.

Everyone is very friendly and helpful. I got my new car from them, they really helped me to get the right car .

I recently went in to end the lease on my BMW and ended up purchasing a new 2018. I worked with Jack Woodring who was very helpful and professional and it ran very smoothly despite my coming in on the last day of the year, which was really busy. I'm really enjoying my new BMW!

I traded my lease in for a used X1 last weekend. Jack was AWESOME to work with! He really listened to my reasons for wanting a new car and checked all the boxes. (He also didn't try to upsell me.) I highly recommend him. I've lived in Denver for 2.5 years and I've got nothing but great things to say about their service department (previously Murray BMW, now Sonic BMW). Heads and shoulders above East Bay BMW in CA. Oh and, they're dog friendly.

Had an amazing service with Melissa Moore for my service. There where a couple of issues with the service but she made it as smooth and easy for me. She kept in touch with me through their messaging system so I knew what my car was getting. They lend me a car for the length of my service and made it a no headache service appointment. Thank you Melissa for an amazing service!

Was absolutely impressed. It's a large dealership, but yet when I sat down to build a new X3 and work on a trade...if was hometown comfortable. Matthew the sales manager and Andrew sales consultant scored a perfect 10! Funny...for some reason I walked in expecting somewhat of a bad experience and I walked out think that this dealership is the only place I will go to buy my next BMW. And I drove all the way from Northern Colorado.

We went to the competitor’s dealership and felt like the customer service was lacking. For that reason, we headed to this dealership & had the pleasure of working with John Hager. He is genuine in approach and very knowledgeable. We would buy another car from him. We were also impressed with the finance manager, Ryan Sampson. He is also extremely knowledgeable and helpful. They are both great assets to the dealership & left us feeling positive about the car purchase.

Had a great experience. Craig made it easy and Todd made financial process smooth. Melanie Holtz did subservient job walking me through learning my new car!!!

Thank you Curtis and Manager Ben making things right. Thank you for cleaning my car �. Jarek to send me great video what was wrong with my car. Curtis thank you for catching all RE calls . Please GM Edward needs to change that ridiculous team Patriots really ??? �

BMW treated us as we were purchasing a 100k car even though we bought a used BMW . Thanks for the great customer service

We were comparing cars to replace our Acura MDX, and the X5 was high on our list. We were referred to this location by our neighbor, who had a good experience here. We visited several times before we ultimately leased a new X5 over the two other cars we were considering. We never had a dedicated salesperson while comparison shopping - we kept getting passed off and got a little frustrated. But were ultimately happy when we finally got matched up with Arsen afterwe came back to make our final decision. He was outstanding and, after we explained our situation and what we were looking for, helped us get exactly what we wanted and was very fair and upfront with us. We were hoping to finish the process the night we went in but as it was late in the day decided to let Arsen get things done and come back the following day. When we came back in everything was ready and teh whole process took less than an hour. We got the price we agreed on and felt well taken care of by the whole staff through the final process. This will be our first BMW and we are looking forward to the experience!

If you're looking for a BMW this is the place to buy!

Hand down THE BEST dealership. I've worked with Rod Lamotte for over 10+ years and he has always taken care of me.

After dealing with Winslow BMW I decided to drive 90 mins to Denver to purchase a BMW X1. I got exactly what I asked, for my trade in and Andy helped me find the perfect deal for me. Todd was able to explain the finance process and everything went so smoothly. I got a great interest rate and I'm super happy I made the drive.

Teddy was great help! And helped me seal the deal fast!!!!!!

Excellent costumer service, Javier Carrion my service adviser was very care about all my concerns on the car. He take care all of it.

Great service easy to work with. Tieming was good for me.

Recently I took my car to BMW Denver Downtown for scheduled maintenance and a couple other items. I was greeted promptly by my service advisor. My service appointment was completed in a timely manner.

Professional, customer oriented experience. Good product knowledge. Excellent follow-up. Had the exact car I was looking for. Meeting time commitments met.

This is the second of my experiences in purchasing a vehicle from BMW Denver downtown. I worked with Arsen this time and he was a tremendous help, very kind and he followed through on everything he promised. And I purchased a wonderful vehicle. I would highly recommend BMW of Denver Downtown to all my friends and family.

Jessica was incredibly professional and sweet. The service area was clean.

Wow - have you been to the new Murray Motors of Downtown Denver facility. It's a space to behold. So many people trust Murray that there was a line just to get my car into the bay to be services; however, once in they exceeded my expectation. I took time off from work to take my car. I had a couple conference calls to make; however the music in the lobby was louder than normal. They actually found a vacant office and allowed me to set up shop and take my calls. Who else would do that - NO ONE!. Murray is truly customer focused.

The service center is one of the nicest and friendliest Ive ever been in. Def recommend to friends and family

Great experience, although the loaner I was promised/ saved wasn't at the lot so I ended up waiting while my airbags were replaced.

I don't know why others on these posts have found the service so abysmal but with us the service has been stellar. Usually my wife brings in the vehicle and waits as she did yesterday, and once again was rewarded with the ultimate service experience befitting the ultimate driving machine! Thanks, guys!

Service was good, communication was good. Staff was very accommodating. Most of the parts had to be ordered. I thought that a bit strange since they were common every day car parts (Alternator, battery strap). All and all, very good.

I have a 2015 X5 that had the yellow "check engine" light come on while driving. I called my service advisor (Javier) from the road, he suggested I swing by and they would take a look. 15 minutes later my service advisor explained the issue, had cleared the warning and I was on my way. I'll be bringing it back for a software update when I have more time. I have always recieved exceptional service from this dealership and have been a customer for 10+ years.

Seicho Limbacher is an amazing representative of the dealership. He was engaged, informed, personable and a true professional. I would highly recommend anyone looking for a BMW to go here first! My BMW Genius, Brittany Green was also one of the best I have worked with. She was also very patient which is a plus in teaching me all things BMW. Nate Marquez in Service was also very good and attentive. Top notch. And last but not least, Chris Thompson from the parts department was helpful, friendly and an extension of what made this experience one of my best in acquiring a car.

Seicho Limbacher is an amazing representative of the dealership. He was engaged, informed, personable and a true professional. I would highly recommend anyone looking for a BMW to go here first! Kelly the Finance Manager was also great. He even spoke with my insurance agent to ensure that I was doing the right thing for me! My BMW Genius, Brittany Green was also one of the best I have worked with. She was also very patient which is a plus in teaching me all things BMW. Nate Marquez in Service was also very good and attentive. Top notch. And last but not least, Chris Thompson from the parts department was helpful, friendly and an extension of what made this experience one of my best in acquiring a car.

Larry was a great sales person who helped my grandparents get the x5 they wanted.

HOW GREAT IS PAM!?!?! I had another excellent experience today in the service department. I came in basically at open, spoke to a service advisor, explained my situation(service engine light, coolant leak, etc) and we agreed that my car was in bad shape. He seemed a little indifferent, told me that a loaner car was the main problem but wanted to do at least something for me. He sat me down with Pam to make a formal appointment. I showed her a picture I took, and why I was concerned. She gasped, got up out of her seat, walked into service and in a blink of an eye...she completely flipped the script. She came back and said that I WOULDN'T be leaving in my car...even though the advisor said it wasn't possible. She was like a super hero! I was incredibly impressed by her determination and outstanding dedication to customer service. Even though I had accepted my fate and planned on returning, she said NO, we can do better!! I left with a smile on my face, because of Pam!!

BMW of Denver Downtown was excellent to work with! The staff was very friendly and honest, and my salesman, Doug Burnett, was a pleasure to work with. They are truly no pressure sales, and are willing to work with you to get you in the right car for your budget!

Jessica was great! Mark was also very helpful. I would return for service again.

great service would recommend to others for service or buying

Our experience buying a new X5 was outstanding. Working with John Semmelbeck was a great pleasure. Not only an honest salesman, but a great person in general. We order ours, and he was able to move our build up. We received it just 3 weeks after ordering. Brittany Green was very helpful also. She did her best to teach my wife all about the many features. Matthew Daymude was very detailed in making sure our order was exactly as we wanted. Can't say enough good things about this staff. I look forward to buying many more BMWs from Denver Downtown. Thanks everyone!

Did not have my regular service advisor, but Jessica was great. Efficient, and helpful.

Tyson Teeboom is a great sales rep. Kelly in finance made the process fast and easy.

I bought my first BMW from this dealership, they were efficient, professional, and very knowledgeable. I would recommend this dealership to anyone!

Originally went to another BMW dealership in Highlands Ranch. Sales was terrible and entitled. Went to BMW of Denver Downtown and the experience was amazing. They wanted to sell a car. Highly recommended!

I recently moved here and am new to the Denver BMW location. I had a recall on some electrical. They were able to provide a courtesy car and promptly fixed the problem. We found another few things that needed done, and they still let me keep the rental another day. They were able to email and provide pictures & advice as there was an issue with another service I got at a national chain shop. Words of advice TAKE YOUR BMW TO THE BMW SHOP! Other places arnt any cheaper & trust me it wouldn't be worth it. The BMW mechanics know our vehicles. The honesty, knowledge, integrity of the staff here were amazing! I only have a 2008 5 series. They still treated me like I had bought a $55k car from them. I will defiantly be back.

I brought the car in because of some rumbling noises in the suspension. after the service the noise is gone and the car feels tight and wonderful like new. Great work by Aaron Trail and his team Thank you!!!

Quick to complete . Nice waiting area. Little slow to bring the car around when done

Both service consultants / service was no doubt 5 Star over all!

Seisho is a knowledgeable advisor who works hard to meet every ask. I've purchased several Vehicles in the past but this experience was one of kind with service and enjoyable. Thanks Seisho!

Love doing business with Javier Carrion. Always professional and courteous.

Ryan Sampson made my experience AWESOME. I truly appreciate all the attention and effort he put to making sure my vehicle was ordered and delivered from BMW in time. Will have to do this again.

Great service and I am very satisfied. Dave was awesome to work with!

Took my first ever BMW in for service and everything was very convenient and done in a timely manner, actually the vehicle was ready earlier than promised so that was a nice surprise. The staff was very professional and the X5M was washed and ready to go.

Very through on information when I wanted to trade. Great customer service.

Very pleased with the service. Personnel were fantastic.

Shopped all local Denver BMW dealers for a new X1. Dealt with Dean Jones (Sales) ...liked his no nonsence sales approach, very upfront and I was very comfortable in dealing with him. No surprises. No reason to contact any other BMW sales guy in the area other than Dean. Unlike other BMW salespeople I have met, Dean has great pride in selling the vehicle and is very knowledgable in all things BMW. Plus as far as top notch facilities are concerned, nothing beats the beautiful new BMW of Downtown Denver dealership that looks like it came right out of Munich !

At awesome experience with both the staff and facility.

Great Dealership! Great Facilities! Great People, especially our Service Advisor!!! THANKS!

Very responsive. Great service and very thorough follow-up.

Everything was great. Greeting, service, facility and efficiency.

I admit I was a bit intimidated walking into BMW Denver looking at all of the beautiful cars, knowing I was probably looking for the one used car on the entire lot for my son :) I did not realize this was a by appointment type of dealership, but Amin Popalzai ended up being my client advisor and instantly me and my kiddos were comfortable. My son who is 17, said "Wow mom, I like him, so professional, he is good". I couldnt agree more. If only every car dealership was as professional as this place. We had been several places and very frustrated. Amin changed our day around once we arrived to BMW Denver. Thank you Amin

My Client Advisor, Rosa Trejos, was extremely knowledgeable and detailed! She converted us from Audi drivers to BMW drivers:)

I had been shopping for a pre-owned X5 for quite awhile and was having a bad experience, but when I came to BMW of Denver Downtown it all changed. My sales guy, John Semmelbeck was absolutely a Godsend. He was cordially, friendly and very patient with me. He explained everything about the car in great detail. The process was painless and it took less time than expected. I am incredibly happy with my choice. I would most definitely buy from John again :)

Our sales person Rosa was awesome! We would use her again for next purchase.

Mr. Amin was very helpful in explaining the car buying process . Mr. Jacob also provided excellent job .

Friendly, knowledgeable, and a passion for BMW cars and their customers. Edward has assembled a top notch staff, a great location, and built a tremendous environment. Barbara's service team actually makes it a pleasure to bring our M235 and our X1 in for service. Simply wouldn't go anywhere else!

Amazing new store with super helpful staff! Highly recommended.

Jerrod was the greatest. Professional and caring. Fit us in right away.

Had a terrific visit! Brought my X5 in for a recall evaluation and received excellent service by David and team. Everyone was attentive, friendly and personable.

Visited with "no appointment" from Vail, Dave was very helpfull and got me in Thanks

My 535i is 4 years old. This was my first experience with this company and it was wonderful. David listened and addressed the problems, found answers, provided fixes for problems that has plagued that car since it was new. The previous dealer never addressed to my satisfaction. After this experience I am actually considering buying another BMW. I have finally found someplace that knows what to do to keep these cars going.

Bought my 535i at BMW of Denver 2 weeks ago. Wonderful experience. Nestor my salesman was attentive and very informed. He listened to everything I said I wanted in a car. Brittany is an expert on what makes the car tick inside and explained everything about how to use the great equipment that comes with a BMW. The brakes did not feel right and they went over the car in the service department completely. David the tech did a test drive with me and explained everything also. Very transparent, honest and thorough. Will buy my next BMW from them. Again excellent experience.

Customer service was good and the process reasonable quick. The price of the car we purchased was very good and so far no issues. Teddy Santoso was helpful and made sure we were being taken care of at each step of the process. Very satisfied at this point.

Service got me right in. They fixed the issues on my car very quickly. Very professional; great customer service.

I can't say enough how well they have taken care of us over the past 6 months. But, here are some ways: 1 - The service team was quick and efficient. Our adviser took great care to ensure we were well informed about the issue. There was a small but costly issue that fell outside what BMW care covers and while it was one we were aware from the start of our lease that we would have to cover (it involved tires), the adviser gave us solid options and advice. She found ways to soften the blow and gained our trust. 2 - The sales staff worked diligently with us to ensure we knew just the right time to turn our previous lease over and start a new one. They made sure it was at the exact right time and when that time came, they made sure we got the right model to fit our wants and needs. It was by far one of the smoothest and least frustrating car experiences I have seen. 3 - When our last car was rear-ended, their associated body shop took great care of us. Again, we were well informed and well served. As a customer service expert with years of experience working at high level service organizations, I hold those who serve me at the highest degree of scrutiny for their dedication to service. I am very happy with my experience with this dealership!

Great service . Received phone call & text from service advisor

Larry L was a pleasure to work with. I went back specifically to buy a car from Larry after my initial visit.

Very plasant and easy transaction,VIP treatment from pickup from airport till last minute. Salesman,Bryan has huge aknowlage and not pushy at all

Good Job, love the new facility!!! I will definitely take my car to BMW of Denver often.

this was a annual service everything was excellent

Larry was very helpful, knowledgeable, and thorough

I have been a customer of Murray Motors and now of its successor, BMW of Downtown Denver for 23 years, during which I've purchased or leased seven BMW's. I've always had my vehicles serviced at the dealer. Over all those years and in countless dealings, I've never had a bad experience. In fact, the folks with whom I've dealt have been unfailingly friendly, honest, and fair, and many have become good friends. At BMW of Downtown Denver, I particularly applaud Rod LaMotte, Senior Client Advisor, who sold me my latest BMW, Javier Carrion, Service Advisor, who has worked with me to make sure my cars are always in great shape, and most recently, Brittany Green, BMW Genius, who taught me a lot about my BMW that has increased my enjoyment of the car. My thanks to all.

Took delivery of my new vehicle on 31March2017. This is a vehicle that I ordered in December2016 through Mark Sanders and worked with him throughout the ordering and delivery process. Mark was extremely and extraordinarily nice, friendly, patient, helpful, knowledgeable, responsive, personable, and generally just an all around good guy !!! Mark kept me updated every step of the way in the ordering/delivery process like clockwork and I was never in the dark as to the disposition of the vehicle. In addition to ordering the vehicle, I also requested several non-factory dealer installed options to be added to the vehicle prior to me taking delivery. Mark expertly and seamlessly coordinated and managed the ordering and installation of said items flawlessly, as if they were factory ordered/installed items. Mark far, far exceeded my expectations and I 100% recommend him and will most definitely be seeking him out for my next vehicle !!! Mark. Thank you very, very, very much !!! If you are contemplating purchasing a new vehicle and are reading this, what are you waiting for ??? Call Mark, and you will be driving with a huge smile on your face in no time !!! Guaranteed !!!

Took delivery of my new vehicle on 31March2017. This is a vehicle that I ordered in December2016 through Mark Sanders and worked with him throughout the ordering and delivery process. Mark was extremely and extraordinarily nice, friendly, patient, helpful, knowledgeable, responsive, personable, and generally just an all around good guy !!! Mark kept me updated every step of the way in the ordering/delivery process like clockwork and I was never in the dark as to the disposition of the vehicle. In addition to ordering the vehicle, I also requested several non-factory dealer installed options to be added to the vehicle prior to me taking delivery. Mark expertly and seamlessly coordinated and managed the ordering and installation of said items flawlessly, as if they were factory ordered/installed items. Mark far, far exceeded my expectations and I 100% recommend him and will most definitely be seeking him out for my next vehicle !!! Mark. Thank you very, very, very much !!! If you are contemplating purchasing a new vehicle and are reading this, what are you waiting for ??? Call Mark, and you will be driving with a huge smile on your face in no time !!! Guaranteed !!!

The service department is hands down best I've ever experienced. The service manager Aaron and his team like Enzo go out of their way to provide amazing customer service. The turn around time on my vehicle is quick and if it can't be remedied immediately I am always offered a nice loaner car to avoid any inconveniences. You'd be remiss to taking your car anywhere else besides this service center.

John Semmelbeck, Todd and Vida and the staff at BMW of Denver Downtown were pinnacle of courtesy and efficiency, kindness, and professionalism in buying our BMW from them.

Always Fast & Professional. I especially want to acknowledge & thank your staff member who takes me home after I deliver the car & brings it back to the house after it is serviced. This is the 3rd round trip we have had together and he is always courteous and an excellent reflection on Murray Motors.

Nestor was the perfect person for me to work with. As a result, I ended up buying a car that 100% suited my needs and my budget. Kelly, on the financial end, took the time to explain the pros and cons of add ons such as windshield protection, etc. With the help of these two gentlemen I feel I made all the right decisions.

My service representative Art Smith was very knowledgeable and friendly.

Took my car in for new tires and an alignment last weekend. Service is always so great and the environment is so appealing.

I'm always on the road so I find myself going to different BMW dealership for service. I had an excellent experience at the Denver Downtown dealership. I called the day before and was able to get an appointment the following day. Very efficient check-in, rapid service, and excellent customer service. Everything you expect from BMW!! Well done.

2nd time I've purchased a car from this dealer, my experience was once again great. We had just gone in to window shop. No one was pushy. I asked to see a certain model with certain accessories, Teddy looked in the inventory & found exactly what I asked for. After checking out the vehicle, we decided to purchase.Took no time to complete paperwork, my questions about warranty & maintenance were answered. Car was gased & added to my BMW Connected account before I left the showroom. The "Genius" team went over everything, even added a bow. Thank you all.

I had a great car buying experience with Nestor and Kelly. I highly recommend this dealership! This is car buying made easy.

Nestor and Kelly were wonderful, and so was the gentleman at the BMW store. Unfortunately I did not get his name when he helped me the next day when I returned to buy front front mats.

Great overall experience buying a BMW. Anthony Salazar was great - knowledgeable and no incentive to push a more expensive car. Car buying the way it should be. Love my new car.

Excellent and super speedy service appointment at this service center. They're always nice and informative.

Our sales person, Nestor, was professional, friendly, knowledgeable and accommodating. There was confusion in the price indicated prior to signing, which we caught. There was a following issue with the correct tax for our home address, which was caught by their finance staff, so no harm.

Best customer service I've ever had ! They make you feel comfortable and you don't feel rushed choosing the right car for you

Second time using BMW Service. Nice job with a fair price.

Teddy was great. He made it a pleasure buying this car. I love my 2014 535d.

A great buying experience all the way around, from the first test drive, to attentive service by the sales team, and finally, a thorough tutorial by my BMW Genius, the darling Brittany Green. Yay team!

Arriving in Colorado after a cross-country drive, we needed a warranty service but has also developed a squeaky ball joint during our drive. From the moment we arrived at the dealer, we were treated professionally and courteously, including being given a loaner vehicle for five days. Because of difficulty getting parts, what should have been a one day service lasted five days. The dealer-through a service rep-kept us up-to-date twice a day, always assuring us that he would do all he could to keep the repair and service moving, that he would continue to check on part's deliveries, and that we should continue to use the loaner as needed. When we picked up our car, we received the same level of courtesy and professionalism. Importantly, the service fixed the problem and related problems that had arisen as a result. This is a first-class operation!

Service personnel were extremely knowledgeable. Turn around time on a mid day appointment was same day for the replacement of wiring harnesses; actually 3 hours! Loaner service was greatly appreciated and allowed for me to keep my day going.

Beautiful facility, I had an appointment for car service and when I pulled in, had 3 people jump in and take care of me. Excellent service. Will not take my BMW anywhere else

I scheduled and appointment, arrived on time, my car was welcomed, repaired in the promised time, everything works now, and the loaner was fantastic, and I would buy another car from this dealer if I could decide which one I want. Just haven't figured it out as yet.

I switched over from a competitor for my servicing needs and after 1 visit this is now my preferred Dealership and Servicer. Javier was a pleasure to work with and took care of my wife and me. When I came to pick up my car it was shining and looking great! Well at least until it started snowing again. :) All the staff I encountered were friendly and eager to please. Even when I was in the lobby there was an elder woman having difficulty walking and the staff came to assist her and check on her. It was like everyone was family there. I am very impressed with the little things and hope this culture continues. When I am ready to trade in later this year I will definately come and see them again. Thank you BMW of Denver. Sincerely, Charles A. Youngblood

Finished a series of needed repairs with this dealership. Service Advisor Enzo Giron was of great assistance in assessing and prioritizing the work. His vehicle knowledge helped me to understand the scope and range of problems. Excellent communication and very customer service oriented. Thanks, as well, to the mechanics who got the problems solved!

Experience was terrific. i had a loaner car for two days. Jessica was wonderful...

I had a crazy noise that was making me crazy. They located it and now I am driving happy!!!

My service advisor, Jerrod S, was excellent. I had a warranty repair completed and Jerrod gave me timely updates on my repair. The whole process was from drop off, loaner car, and pick up was first class.

great service with a drop in appointment. thanks so much.

Murray BMW on Colorado Blvd. just opened their new facility...very nice! Due to the new settings and personnel, it seemed they are working on someglitches. My car was ready, but the paperwork was not. The very helpful and friendly staff emailed me the paperwork so I could be on my way.?

Bought a used car from here. Price was definitely fair and car seems to be in great shape. Best though was just the buying experience. Amin was so friendly and helpful (and patient when my insurance company was causing issues), his manager and the financial guy at the end were also was very pleasant, everything was low pressure and easy. Way better than I found at most places. Would definitely buy from them again!

Purchased CPO car here (Murray) Apr 2015, and had a very nice experience with that--pricing was fair but still a bit negotiable, and whole process was painless. Had car in to body shop twice now after having people hit me, and they did a very nice job and worked well with other party's insurance--all I did was file initial claim and bring the car in. Had occasion to have Service Dept address a couple issues under warranty, and they performed and persevered admirably in the face of an intermittent problem, and I'd like to give special recognition to Jessica Wagoner in this regard. --Patrick Ferrell

Great experience. Jeff, Jason and our BMW genius Jake were all great to work with. Would recommend visiting them next time you're looking for an awesome BMW and having a great car buying experience.

I purchased my 3 series from Ralph Schomp and have had nothing but bad experiences with them, last week I took my car into BMW of Denver for the first time, I was so impressed with the customer service, and I will take my car back in the future.

Excellent experience from the time I contacted them about the car as posted on the internet, to working with me to transport it , register it, etc.. Matt and Matt and Roman were professional , friendly and efficient. Will definitely consider this dealership again...and I live in Nevada!

Had a great experience getting a tutorial on the Connected Drive service and the vehicle features from Murray's BMW Genius, Donna Holmgren. She was very professional and helpful!

BMW of Downtown Denver has offered great service a always. Shawna in service was professional and kind

From the moment I walked in the door, I was politely greeted by one of the managers who introduced us to Teddy. He patiently answered all of my questions and then proceeded to show us several options. He was very patient and didn't pressure us. The entire "team" at BMW of Denver Downtown made my experience buying a car that day very pleasant. I love my new BMW and I look forward to servicing the car at their beautiful new facility. I highly recommend BMW of Denver Downtown.

The old Murray BMW is not BMW of Denver Downtown (ironic as they are about 4 miles from Downtown Denver), but I must say they've built quite a dealership. Physically it's huge and very state of the art. All is all buying a car there was fine, my only complaints: they have some good deals, but they go quick and the sales staff seemed to struggle with locating vehicles in the inventory and being sure they were still available. I guess that's the price to pay for getting a good deal so be persistent. It took a long time to finish the deal (which included a trade so that's part of it), would have liked it to be quicker, but it's not like it's something I do all the time so not a big deal. For sure I would recommend and will go back here first when it's time for me to trade up.

Good, beautiful new facility, just a long experience.

Great experience! Staff is superb helpful and knowledgeable.

After purchasing my new SUV, I needed help learning all of the new features. I was given a tutorial by the most knowledgeable, Donna Holmgren. She taught me so many things about my new car. I never would have guessed all of the new awesome features had it not been for Donna. She was patient and walked me through the steps and answered all of my questions (I ask a lot). Looking forward to my next tutorial with her. She made my car buying experience pretty awesome.

Easy to work with and very knowledgeable. Repairs were done by them while working with an outside warranty company. Explained everything in simple terms and looked out for me.

We shopped every BMW dealership in the Denver area. We went back to Murray because Rodney Lamotte, our sales person, was so quick to understand what we wanted and was able to offer us the best price in town. He went above and beyond to make the sales process quick, easy and accurate. He truly made the entire experience fun and made sure I got the exact BMW X5 that I had been shopping for! Thank you Rodney! Now if that wasn't enough, I came back to the dealership a month later to have Brittany Green, my BMW Genious, show me how to use all of the amazing BMW technology in my car. Brittany was very patient as she showed me the endless "Really Cool" things my car can do. I loved the car when I got it, after working with Brittany I'm in awe. Thank you Brittany for showing me that my car is even more amazing than I thought! Thank You Murray BMW of Denver, this was truly the best car buying experience of my life!

Courteous service. Great new facility. I had a great experience.

Great customer service, everyone in the facility was very friendly.

One of the most important measures of customer service is the effort they take when they initially fail. We had a less than satisfactory experience, which I called out to their survey person who called. The GM of the facility called us almost immediately and took over our situation directly. We were quite satisfied with the last experience we had with the dealership. More importantly, their collision center also provided us with the utmost of excellent service. They provided us with a clear estimate and were up front with the potential pitfalls and timeframes we could expect. They not only navigated difficult situations with our insurance company but also, they over delivered on expectations. Definitely very happy we went with them!

The service advisor and service manager was exceptional!! They made sure I was taken care of quickly on a Saturday none the less. Never missed a beat! I felt like they honestly made me a priority. Great Job!

I always receive excellent service here. The staff is kind, friendly, and eager to assist.

My genius rep Donna Holmgren was a pleasure to be with. Her knowledge of the vehicle was top shelf and her patience for my lack of tech skills was remarkable. During the process, she diagnosed that the mic wasn't picking up voice commands. She got us into service immediately and got the problem solved. Donna made my transition to the new X-5 seamless. Steve W.

I really like the facility and the people. For me it is convenient and easy enough to get to and the repairs were done in a timely and efficient manner.

Very surprised and pleased at the overall attention and service that I received.

Art Smith was Exceptional! Very polite and answered all of my questions. Thank you! I sell homes for a living and he went above and beyond! So appreciative!

Best group of guys I've ever bought a car from!!!! From Matt in the Internet sales to Amin on the sales floor they were the most courteous respectful caring automotive group I've ever met. You can guarantee I'll be buying my next (7th) BMW from my friends @ BMW of Denver Downtown!

Painless, cared about our needs and gave us a tremendous deal.

The sales team, parts department, service department and finance department all helped to make my experience wonderful. I appreciate the follow up by the BMW Encore team to aide in getting me familiar with the features of my new X3. Overall, I am delighted!

Very friendly and professional service. They were easy to talk to and a pleasure to work with

Jake was very knowledgeable, and taught me a lot. However, it was kind of overwhelming learning so much at once, so I am afraid I might forget most of it. It would be awesome to have a "cliff notes" version of the owners manual that shows off some of the fun bells and whistles. Just a **suggestion**

Had a battery problem; had to come back a second time within 45 minutes but the work was then done beautifully and quickly. Called at 2 p.m. about battery - no call back until 6 p.m. - a little slow; meanwhile, I had taken the car in and the work was done.

enrique went over and above and was a pleasure to work with

I always take my X5 to them for service. Art is by far the best service manager I have worked with. He is always attentive, responsive and wonderful to work with. I know I am being well taken care of when I go there.

Excellent service. Everything was supposed to be no charge, and it was including new wiper blades and a wash and vacuum. No one tried to upsell anything. It was a great experience.

They did a really good job with my car treated me really good

From time of purchase to 50,000 mile service Murray motors and staff have been nothing but professional. Always fixed problem first visit. I'm very satisfied with my 2016 328xi but when it s to purchase my From time of purchase of 2016 328ix to 50,000 miles ,Murray BMW of Denver has been nothing but professional. Friendly sales and service. Service was Done on time and estimate pick up time was very accurate. Always fixed right first time. When it's time for my next purchase I will know where to go.

Intermittent headlights on left diagnosed as bulbs going out - $650 Radiator hose - $350 Couple of other items - Total bill - $1,800

The interaction was very professional and pleasent.

outstanding. from alex the rep to the finance guy( JD) to the genius guy - super nice. made the experience fun and easy.

I just purchased a new X5 and the salesman Jake made the experience easy and pressure free. It was, however, the expertise, patience, charm and thoroughness of BMW Genius Donna Holmgren that made this the finest customer experience I can remember. Her sincere interest in my understanding and appreciating the many features of the X5 and her enthusiasm for and confidence in the BMW brand and the dealership left me feeling very grateful to be a customer of BMW of Denver Downtown.

Great experience, very friendly and professional non-pushy staff. I called the salesperson (John Hager ) a few times over the weekend and discussed various things before making final decision to buy. Follow up appointment with Jake was super informative about all the options and how to set things up

Donna Holmgren = BMW Genius = Outstanding service! Donna did a great job showing me the basics as well as all of the bells and whistles on my new car. So helpful, she was engaging and genuine. Well done Murray BMW, well done.

Best service I've experienced in years. I would reccomend this dealership to anybody who likes quality service and timely. My service tech was very professional and informative.

Excellent service. Fast and courteous Highly recommend.

service as usual was great. called in the morning for an appointment and had one that afternoon. needed the front end alignment checked

Always a pleasure dealing with Shawna, my service advisor. She takes care of the maintenance issues and has the service department take a look at other items on the vehicle.

Big thanks to Brittany Green for taking the time with me to help me understand all the cool features with my new 340i. Brittany patiently answered all my questions even when they were probably a little too basic. She even modified my audio system settings – sounds amazing now!

everything was great, quick, efficent and very helpful

As always, Melissa and the Murry BMW team really did a great job on my 335i service. I was greeted as soon as I drove into the new service bay, and the porters were friendly and courteous. Melissa welcomed me with a smile, was knowledgable and thorough in taking my information, and was very efficient in getting my on my way. When my car was ready, I received a text message alert along with a link by which I was able to review my invoice and pay my bill from my iPhone. My car was ready on time and was beautifully washed and freshly vacuumed. During the few minutes that I waited for for my car to be brought around, I explored the new showroom and enjoyed a cappuccino. The new facilities are gorgeous (the second floor showroom is fantastic), and the client waiting area is very comfortable. I am very pleased to have a reliable BMW dealership in Central Denver and the new location is wonderful.

Great place and great people . The whole process of buying was very friendly, pretty easy and successful. I will definitely buy from them again

I bought my car from a used car dealership and not from Murray. However, as a certified pre-owned it was still covered under the manufacturer's warranty. With every visit to the Service Center at Murray my wife and I have been treated like family. They've always been friendly, courteous, and patient with my questions. Because of this level of service, all future purchases of mine will be through Murray BMW. Top notch customer care and experience.

From the time I walked into the dealership, I was met with nothing but kindness and a sincere interest in helping me find the right car that met my needs. Their team worked diligently yet with great care to map out what option would be the best route to pursue with trading in my other vehicle. When I came back to finalize paper work it was like a walk in the park, and next thing I knew I was in my new car. The BMW Geniuses really know their stuff too so you get the most out of your vehicle.

I recently bought a certified pre-owned BMW 528xi from Murray and I must say the staff and the service were wonderful. The salesman (whose name I've forgotten, starts with an A) was great, very low pressure which I needed at that time as my 27 year old BMW had just "died" and I was a bit of a wreck. We looked at it on a Thursday, the salesman called me Friday and I test drove and bought it on Saturday. I'm sure I don't need to mention that there have been a few changes in BMWs over the years, loke all the computerization. But Donna Holmgren, on of the "Geniuses" soon had me set on the right path, She was ever so patient and knowledgeable. A heartfelt thanks to both!

Teddy at Murray BMW was awesome! He gave me the best deal possible and was a fabulous salesperson! I would highly recommend this location as I felt that everyone on the staff was friendly and made me feel comfortable! They truly treat you like family and it is a great place to shop for a BMW. Start here first is the advice that I would impart on others if you are in the market for a vehicle!

Brittany Green did a great job explaining all the great features of my new X1. Very fun to drive and beautiful. And if you want good honest help from sales ask for Tom. You won't be disappointed. Thanks to all!

Had a totally no-nonsense, professional purchasing experience with the folks at Murray BMW for my 2016 328 xi this past Saturday. Teddy (our sales rep) was fantastic from start to finish and patient with us when we were weighing our options. Sales process was as painless as possible from start to finish with our toddler in-tow.

The team at Murray is truly exceptional. Mark was so helpful in my car search, he understood what I was looking for and what my price point was. The service didn't stop after purchase. Donna, one of the BMW Geniuses taught me SO much about my new car! I've never had such excellent service during and after a car purchase. Really setting the bar at Murray BMW!

Very friendly and courteous staffs, I got my car in and out very quickly and their rate is very good

Every minute of the process was as enjoyable as buying a new car can be.

Always great service, everything done on time. Javier Carrión my service adviser explain all the services done to my car and he's profesional, experimented, well trained and great attitude of service. Great Customer services.

Best of the best dealers. Stands by any difficulty of difference better advertising and actual vehicle.

Great experience overall. Friendly, helpful, and easy to work with. I would highly recommend.

Great service and great sales at Murray Motors . LOVE LOVE LOVE BMW

what a fantastic service. JAVIER is THE MAN. Very down-to-earth, friendly, helpful. Got the job done well and efficiently. Highly recommended.

Jst got my BMW bout a month ago and thanks 2 the cutie Anthony i not only got a good deal but everybody there was nice and friendly! Great experience! Thanks anthony! Such a cutie!!! �

Awesome experience with Donna Holmgren as my Genius! She was fun and informative. Since my "BMW" Class she has answered followup questions via text. Most helpful in learning all the options on my new car!

I had a wonderful experience with Brittany Green - BMW Genius. She showed me things about my car that I had no idea were possible. Her patience, good humor and sincere desire to help me get the most out of my vehicle were outstanding. Thank you Brittany!

I just purchased a 2017 x5 from Murray BMW. This was my 4th x5 purchased from Murray. Every phase of the process was seamless and easy. Rod worked with me on several vehicles, ultimately finding the best fit and financial plan to best serve my needs. Tina was able to answer all my questions in a timely manner and get me through the paperwork expeditiously. Brittany educated me on my new car. She knows her BMW's inside and out, meeting with her was extremely beneficial in my understanding of all the new bells and whistles on my new x5. Thank you Murray BMW, there's a reason why I continue to come back!

Outstanding in all respects....client advisor Amin Popalzai extremely professional. Amin was our point of contact during entire process, couldn't be more satisfied.....use this gentleman!

Paper work was not very efficient. It was not the employee's fault. Rather it was the quality of his equipment. The sales person was fabulous.

I had a fantastic, educating and relaxing experience with Jacob Herning. He was very professional and related the information in a way that I could understand and grasp as he taught me everything about the functions of the controls on the dashboard, steering wheel, doors, etc....

My service adviser wwas excellent...Good communication, on time performance.

I always receive good service at Murray BMW. The service reps are courteous. I can't wait for the new dealership building to open.

My service experience at Murray Motors was efficient, professional and filled with courtesy. I highly recommend this dealership. I can't wait till their new facility right around the corner is finished

Great experience with Teddy! He was informative and easy to work with.

Knowledgeable staff and forthwith with explanations on options.

With today's technology,we as an independant collision repair shop,the challanges are increasing and having wholesale bussinesss with your BMW and Mercedes for well over 12 years have been wonderful to say the least.several times now,I've hauled customers of our's vehicles to you after we repaired all the collisin work and service dept.always takes excellent care of me.And knowing my driving situation(150+miles ea.way)All diognostic's and reprogramming are complete while I wait it out. Couldn't ask for anything better.And your parts dept's are outstanding(Dave in BMW)and Chris in Mercedes)and the rest of the parts dept do an excellent job for us!!!And hopefully the next time I come down,the new place will be done.Looks amazing....Thank You All,....

Great service! On time and well explained. The facilities are showing their age. I look forward to the new facility, which is supposed to open in December.

Given their under construction status they are doing the best they can. Teddy took good care of us. Donna the "BMW genius" was fantastic showing us how all the technology on the car works - and there is a lot! I give Donna a 5 she is friendly and knows her stuff. Love my new car!

Great tutorial from Donna Holmgren! You are the best!!!!

Very nice and helpful. Let me use loaner car for three days and go back up to Breck with it and wait for me to bring it back. Art and Jared are nice.

I had a great experience with Schomp BMW. We had to drive down from the mountains to look at a car and got stuck in traffic for 3hrs! Larry Lentz stayed late and was extremely patient with us as we looked at the car, it was even a Used car!. It ended up taking till 11:30 at night, but we found the right car, with the right price for us. Vida Bundy, was efficient and thourough going through the financing and explained all the fine print and worked with us to figure out all the details. In particular, Jake Gordon one of the 'Genius's' at Murry, was great. Not only did he have all the answers to our questions as we looked at the specs on cars, but stayed later than everyone else to go through all the details with my wife and I. He was genuinely excited for us and seemed to be excited to explain our new car and its features to us. Couldn't say better things about his Customer Service, Professionalism and knowledge.

I had a great experience with the Sales Staff! And the Financial process of my Lease was super fast, easy and head ache free!

Such a pleasant experience, purchasing my first BMW. There was a delay getting the trailer hitch installed and Seisho Limbacher therefore delivered the vehicle right to our home. He even had Jake Gordon come and do the on-boarding training for the vehicle then. He was super knowledgable and gave some great hints for winter driving conditions.

Enzo at Murray BMW of Denver was and has always been very helpful! I bought my vehicle from somewhere else with an extended warranty and the warranty company didn't want to honor the warranty for a very expensive repair and Enzo spent hours on the phone explaining to them why hey had to. Eventually they listened.

Had to wait a long time because of renovations at dealership but got a great vehicle at a fair price

I just purchased my second BMW from Murray and was pleased, overall, with the ease of the transaction. Donna Holmgren was especially helpful in pointing out all of the vehicle's features.

Donna did an excellent job of explaining the many features of my new 535i. Very happy.

I had some mechanical problems with my BMW X6 and Melissa was very helpful throughout the whole process. She kept me inform during the whole process and made sure the car was fix before returning it back to me. I'll recommend Melissa to anyone going to Murray BMW of denver.

The team was knowledgeable, professional and the process was seamless and effortless.

If you haven't scheduled your Genius Bar appointment I highly recommend Brittany Green! Best hour spent getting to know my new BMW with the help of Brittany, a BMW Genius. She really knows what makes a BMW tick!

I brought my vehicle in for a suspected transmission issue that was covered under warranty. Roger Frank in the service department not only handled the repair in a timely manner, but he kept me informed every step of the way and even went out of his way to ensure that I was given a loaner vehicle when he realized that my repair would not be finished in time for a weekend trip to Aspen that I could not cancel. Roger has made me a Murray BMW customer for life and I will not hesitate to return for service or when I am in the market for another BMW!

Big thanks to Brittany Green for taking the time with me the day I purchased my new X5 to help me get to know the ins and outs of the vehicle. And more thanks for following up with me for a second opportunity to learn from her about all that I can do with my car. There's a lot going on with the new X5s and Brittany was a big help in making it easy to understand.

Dream car, dream experience purchasing it. Thank you for the terrific service and attention. A special shout out to Donna Holmgren, BMW Genious, who couldn't have been more patient, knowledgeable, and encouraging as we navigated through her explanation of all the bells and whistles. Thank you, too, to Seisha Limbacher, for your assistance.

Service was great. Jake was very knowledgeable about the structure or the car to the electronics. Great selection of all cars I was looking at. Service team did good on the detail. At the time of my purchase the dealership was at its temporary location for construction. Things were tight and took a little more time, but they manage to get it done.

A few weekends ago I had my genius appointment with Donna, and couldn't be more pleased with her knowledge, time and consideration! She went above and beyond to ensure I understood everything my car was capable of and helped me to get everything setup for easy recall. I am so appreciate of this service and as a first time BMW owner, couldn't be more impressed. Thanks to the Murray BMW team!

Second X5 purchased from Murray in last 3 months. No hassle sales process and exceptional service. Dealership really appreciates our business. I would highly recommend Murray.

Best customer service ever. Enzo is especially professional and courteous. Wouldn't go anywhere else!

Was a great experience with customer needs always trumping everything else. Once they move into their new facility they should be able to take of customers even better.

I have taken my auto to Murray Motors for years my only concern is the checking process I always schedule appointments for service Murray Motors should review the check in process it should not take 20-25 minutes.

The purchase was completed professionally and expeditiously. The price of the car was very fair in comparison to local and national cars of similar age condition and mileage. Client Advisor Seisho Limbacher was extremely knowledgeable, helpful, and accommodating. I would recommend Seisho and this dealership.

We came 200 miles from Pueblo to buy a car. The dealership made our translation easy and smooth. The people at Murry BMW are great! We love our X5!

Not fair to include "Facilities" because a brand new facility is under construction, putting pressure on the existing one. However, the level of Customer Service (along with the ultimate repairs/maintenance) is outstanding! (Won't specify the Service Advisor because don't want her overwhelmed, but will state that the Service Manager, Barbara Marin, deserves enormous credit for what she is accomplishing under tremendous pressure.) If you are in the position to buy a BMW, or need yours serviced, you can't go wrong at Murray.

Always have had a good service experience at Murray BMW.

My husband and I purchased a car with Teddy Santoso. It was super easy and refreshing working with a sales guy who wasn't creepy and pushy. The car we purchased was a used car in incredible shape. They take great care of their inventory! We'd recommend this location to car buyers.

When Sonic took over Mark's dealership, I expected the worst and have been surprised to be treated to continued wonderful service.

Straight forward, no nonsense and very professional all the way through. Everything that you would hope for in a new car buying experience. My contact was Jerry Kramer.

Jarrod is an outstanding service advisor. Thank you.

Melissa Moore did a great job as my new service advisor. She is professional and her communication style is approachable and helpful.

Murray BMW is the best because of the people that work there. Taking my vehicle in for service is always a great experience because of Enzo Giron. He is always friendly, professional, has a great attitude, helpful and knowledgeably. I couldn't of asked for a better Service Advisor. He is always prompt with follow ups and making sure everything runs smoothly and efficiently. He is a pleasure to deal with and is the reason why I keep coming back to Murray. Thank you Enzo for being so Great!

Always feel valued as a customer. Service Manager took time to answer all my questions including those that had nothing to do with the recall.

Melissa, our service rep is outstanding. Give her a raise!

Just Bought a 2010 Jeep Grand Cherokee and I recommend this dealership to anyone! My Salesman was Teddy Santoso and he was a great help. He helped me through the whole process and was true to his word from the start. Recommend him to anyone who comes here to buy a car!

Fantastic experience, have been there multiple times for routine oil changes and such and it's always a great experience.

Good service experience. Service Rep super nice and helpful. They went the extra mile and washed the car. New facilities being built and will be a better experience when waiting for a car vs the cramped building they are in now. Quoted me a much lower price for a repair that I need to get done vs their competitor in Highlands Ranch.

It is always easy to schedule appointments with Murray -- My tire got a screw in it on a Friday and I had a 7:20 am appointment on Monday with a loaner car. The staff is phenomenal! I have brought my X3 in on numerous occasions without an appointment for low coolant, no washer fluid, a new license plate cover... etc. and they always are willing to help you. Murray is great!

The work was performed on time and was reasonably priced. The loaner was very much needed and appreciated. My car was not washed as expected so that was a disappointment and no reason was given.

Great customer service. Rep was terrific, great experience, would recommend to other people

Murray Motors is the reason why we have a BMW and will stay with BMW. We are taken care of in a most professional and caring way. Their service is Number One in every way!

Pleasant people. Comfortable place to wait. Nice to have coffee, donuts, water, etc.

Prices have come down dramatically! It's nice to have a one stop shop and quality service. Everyone there had some of the best customer service in any establishment I've been to. I will recommend them to everyone and I will be back. Thank you it really does matter! The only 4 score is I had to go home and clean all the glue off my rims.

Thank you for the consistent service and professional treatment.

Prompt Courteous Service-Anxious For New Facility To Open

Excellent service on my Convertible as usual. Can't wait until the new facility is built and in use!

My salesperson was very knowledgeable, informative and professional.

I live in Iowa & have a Daughter that lives out here. My first experience with Murray BMW was with my 1995 740IL. Fuel pump went out & they got me back on the road in 1 day!! Excellent Service! Then my 2nd experience with them was today. My 2010 750LI X Drive. It told me it was 1 qt low on oil & that all my tires were low. I took it to them & they had it taken care of in 5 min's! And didn't charge me anything!! Wow!! Love Murray BMW of Denver! Thinking when I'm ready to trade & upgrade, I'll be dealing with them!!

Excellent service! I will continue to lease my cars from Murray Motors!

I have brought my car to Murray for routine maintenance and have dealt with Javier Carrione. He is a class act. His customer service, knowledge and dedication are outstanding. He is an asset to Murray and the main reason why I will return to Murray in the future. Best customer service I have had in any industry for a long time.

After waiting for service work and some repairs, I've become another satisfied customer!

Our experience was great from the moment we walked in the door . Our sales guy "Will" was super nice and really knowledgeable. It was a pleasure working with "Vida" who made the paperwork and financing process efficient and painless. Everyone working in the dealership was so friendly and helpful. It was the best car buying experience i've ever had!

Great place to buy a car. Loved working with the crew there (Amin, Saisho and Geo), Donna the BWM Genius upped my learning curve greatly on the new car. Thanks everyone. Always happy to refer my friends your direction.

David in service is great to work with! He was kind, honest, and answered all of my questions.

Pre-scheduled a maintenance check. All services provided were great.

Good job! Finished on time, washed car...will be back.

Had good experience and done very fast. Will helped a lot through out the process. Jake did a nice walk through for the basics.

Outstanding and professional service as one would expect from BMW. The same care and consideration that goes into their cars is evident in the service at Murray, and I know my vehicle is in great hands with them.

LOVE Murray BMW. This is the third vehicle I have purchased from them. Great service from Rodney Lamotte. Donna Holmgren is fabulous - I would have never figured out how to operate my new car without her assistance. The finance department was fabulous as well! I will continue to give my business to Murray BMW!

When I was ready to try the new X3, we went to Murray BMW of Denver and experienced over-the-top customer service from our initial contact through the closing of the deal. The staff at Murray BMW really want to make sure you are happy with every detail of the car and the transaction. We were very impressed with the amount of time they took to give us an orientation on the car, making sure we understood every feature. The "BMW Genius" is awesome! Two days after the purchase, we received an invitation to return in 2 weeks to have a follow up orientation in case we had more questions. Murray BMW will be our "go-to" dealership from now on!