My salesman Justin Green made the buying process smooth an easy. Super polite, super helpful. Love the car!

I recently leased a 2022 BMW M850I Coupe and couldn't be more pleased with the experience and professionalism from the GM to Finance to my Sales Rep Dimitri. They answered my calls and questions quickly and made sure I was an informed buyer. If you are in the market for a BMW or are looking for a dealership that looks out for your interests look no further than BMW of Denver and ask for Dimitri. You will not be disappointed.

Connor Hanlon was very patient working with me.

JUSTIN GREEN IS THE MAN!! He made this the easiest and best car buying experience I've ever had! Couldn't be happier. Lovely location, very clean, friendly staff, overall awesome. Recommend to everyone! *Ask for Justin ;)

Both Nick and Amin were excellent to work with, both of those guys were extremely professional and could not have done better. Give them both a raise!

My experience was fantastic, and I’m pleased to say I was able to purchase the car of my choice which I have been interested in for a while. Excellent sales agent, and service support team. Justin Green provided excellent and stellar sales support. Thank you Justin Green and BMW of Denver Downtown!

Jack Reitz was excellent to work with. He is very knowledgable about the X5 that I am purchasing and the time frame expected due to the chip shortage the auto industry is experiencing. I would highly recommend Jack to anyone shopping at BMW of Denver Downtown.

I am extremely grateful I went to BMW Denver. Justin Green went out of his way to ensure that I received a car that was within my price range & that would be right for me! I highly recommend this dealership && thank you ENDLESSLY Justin!

Justin G. was fantastic to work with. Even though we didn't end up purchasing a vehicle, he made the process enjoyable and less stressful than others dealership we visited to find our next vehicle. He even followed up after we told him that we purchased elsewhere with a congratulations and thanked us for considering BMW of Denver Downtown.

The best car buying experience anyone could ask for! Worked with Justin, and he got me the best deal for the car wanted. Staff was very friendly, and helpful.

Excellent Customer service! Justine did a fantastic job, and Mr. Noori made the best Experience with BMWs.

I I recently purchased a used 2021 Ram from BMW of Denver Downtown. The experience was great, very nice facilities. Fantastic little coffee bar inside. (it’s the little things that make me happy!) I worked with Nick Nichols there, he did a great job. He had just the right amount of follow-up pre-sale (no pressure at all). Once I took possession of the truck there was a service item that popped up that needed to be done. (replace shocks) They took care of it immediately by working with a shop closer to my house so I didn’t have to drive 30 mins to bring the truck back to them. Finance was good, they were very busy the day I came in so I had to wait about 45 mins, but once I was in finance it was quick in and out and again no pressure to buy something I didn’t want. They overall did a great job and I have already referred someone to Nick.

Recently for my wife’s birthday. I wanted to surprise my wife for the new BMW X7. I came to BMW downtown . I was greeted with Valerie. She’s a wonderful person she helped me to get the car that we needed for our family and for the surprise for my wife. In 2017 we also got the X.3 from them. They make a really easy ,and they are very understanding And helping in so many ways to get The car that I wanted. Thank you so much for your help Valerie and Ameen From finance.

My family and I just moved into to Colorado Springs and needed to get a vehicle for my wife. She found the one she wanted at BMW of Denver. We called and were put in contact with Justin Green who is a top notch sales associate. He was extremely professional and very courteous. After we talked to him he was able to take care of most of the process electronically for us. We messaged him and told him we were driving up to get the car. It turns out he was off but came in to make sure were taken care of and got the vehicle without any problems. We have two toddlers and he did everything he could to make the process quick and painless and had us in and out with a new car in about an hour. I couldn't be happier with the entire process overall. The finance department was great as well. A lot of times they will try to push warranties and other packages on you. That wasn't the case here. He simply showed us what was available if we wanted it. Again they made everything quick and painless. If you want a great experience when buying a vehicle i highly recommend Mr. Green and the rest of the team at BMW Denver.

The salesman I worked with, Anthony, helped to make my experience very smooth, he was patient with me, and answered all my questions, very personable. Kourosh also helped me get a killer deal with financing, so much better than I could have imagined, and I just had the feeling the whole time talking, that he genuinely wants to help everyone who walks through the door. I can't thank the both of you enough. Anthony and Kourosh, seriously, thank you.

Nick has been fabulous

Jack and the whole team were excellent thanks again

We had a great and exceptional experience with Justin Greene. He was a top notched, customer service oriented salesperson - very professional and got our deal done just as we hoped for. We highly recommended everyone to work with him.

Bought me a brand new whip

I had some initial issues with service, scheduling and questions to BMW of Denver Downtown but after expressing concern, Yago quickly and effectively solved these problems which I very much appreciate. Happy with the resolution and updating my review to reflect this.

I got my Bimmer X3 last week and thanks Nick for his professional help. Definitely ask Nick for the car you want, he will get it for you.

Ryan provided excellent customer service and even texted me on his day off with an update on my upcoming purchase (2022 750iX). Ryan was very available and not an aggressive salesman while he knew almost everything about the complex BMW that I purchased. I highly recommend Ryan and the rest of the BMW of Denver Downtown Team.

When my wife and I arrived at BMW of Denver the experience when we walked thru the door was going to be amazing. The facility was very impressive. My wife and I had the opportunity to work with our BMW client Matt Ardehali and upon the first introduction we knew we had an excellent representative. Matt is very knowledgeable about BMW products and during are test drive of the vehicle he was able to answer any questions about the BMW we were interested in purchasing. When the time came to decide to make the purchase is the words I feel best described MAT was "Above and Beyond" The initial offer was not at the terms we where looking for. He asked great check in questions and upon our feed back he was able to negotiate an offer in which both parties agreed. A great quality client advisor such is Matt is not to sell us on the BMW. It happens when you partner with the client to determine what their needs are. Matt is excellent at what he does and it made are car purchase a great experience.

Go here and ask for Jack!! I went to this BMW dealership to purchase a really inexpensive used Mazda. Considering how I was treated, you would have thought I was buying a fully loaded 5 series. I was greeted and offered water and shown around like a VIP. When they took me to see my car - reminder a really cheap used car - IT HAD A BOW ON IT! Seriously I’m so floored at how well I was treated. The customer service is unlike anything I’ve ever seen. I was in and out but felt welcome to stay as long as I’d like. I expect this when I’m spending big bucks….but not buying a used Mazda. Absolutely blown away.

Palmer Windsor was my service advisor and Joshua was my tech. Absolutely amazing, Palmer handled everything from start to finish, worked with me every step of the way. Patient, persistent and excellent service from both doesn’t even begin to describe how great they were. Thank you Palmer and Josh!

SO wonderful to work with! Evan A and Amin in the finance department were incredible to work with. This was a long distance purchase which can be intimidating, but Evan picked me up at the airport in my new vehicle and Amin made sure all my paperwork was easy to complete and in order. Thanks BMW of Downtown Denver! -CS 08/18/2021

I bought a used car at the BMW Denver Dealership, Nick was extremely helpful! Love my new to me car!

Update: the service mgr called to discuss. Great discussion, truly helpful. Revising rating to 4 stars. Original post: At first I thought it was a pretty decent experience, but now I have to adjust my rating lower (2 stars). On 2 occasions I brought my full-warranty car in with low coolant. Each time, nothing was found. On 2 other occasions I tried the other dealer close by. They couldn't find anything either. Fast forward to 2021. Now, out of warranty, my trusted mechanic says it was an obvious leak in the radiator where plastic meets metal. He takes pictures says he can tell there's no abuse and it's in a spot where a driver couldn't do anything to damage it. I call to talk to service mgr, get bounced to vmail 4 times. No reply. This market for cars won't always be this good. How they treated me will now live on this review page. Someday, when they look at why their ad budget is so high, they can look back to this review. All they had to do was to take my call and try to get the mfr to cover it. If that'd failed, I'd likely feel differently. They chose what story they want me to share when someone asks for a reference. Instead of a warm referral, I am left with only this story to share.

Had a great buying experience with Dimitri Skordos. Excellent provider down to the finest details of the post tint and other agreements. Greatly recommend his expertise.

Brandon Borja was amazing. I am a new BMW owner and stopped in to ask him a few questions. Wanted to just chat about what to do to take care of my BMW to get the best life out of it. He was honest, transparent and took the time to chat with me. Made me know I am in good hands, I will be taking my car here for all maintenance in the future and asking for Brandon every time.

I had an excellent experience with Nick Nichols when I purchased my new used Jeep Cherokee on July 31st! He was very welcoming and straightforward, and I never felt pressured to make a purchase, it happened organically! Thank you so much for your help Nick! If my friends/family are ever in search for a new car I will absolutely suggest that they see him at BMW of Denver Downtown :)

I bought an used Acura, and i was positive surprised that i could take it home the same day. Nick , the sales person made it a positive experience. I would go there again for another vehicle in the future.

Nick Nichols was very responsive and great to work with.

Justin Green there really sorted me out! Great experience.

Nick Nichols was so helpful - from the moment I reached out to the sales department straight through close. Impeccable service. I couldn't be happier with my BMW!

My wife and I recently purchased a 2021 X5M from Arsen Azatyan at BMW of Denver Downtown. The car is gorgeous and the experience was even better. Arsen's customer service and knowledge are second to none. The transaction was seamless, without drama, and I highly recommend BMW of Denver Downtown and especially Arsen. I would definitely ask for Arsen to be your sales associate when you are looking to buy a BMW! Perfect transaction and experience!

I really recommend coming here, Nick was great! We saw the car I wanted online and in minutes we were doing a test drive. He was very informative and a great listener. He worked with financing to get me what I needed. I had a great experience buying a used SUV from here!

Justin G. was extremely helpful and was providing pictures and answering questions that I had before I even had a chance to ask. While I didn't get a chance to purchase a vehicle from him at this time, I know whom I will be contacting when I am ready. He is definitely looking out for his customers and great at following up! If you're looking to purchase a car, ask for Justin - you won't be disappointed!

I had a great experience. Nick was a great sales advisor. He was knowledgeable and friendly and made me feel comfortable enough to make a purchase. I give this dealership my highest possible recommendation.

Great place To have your car serviced great customer service as well

This was by far, the best vehicle repair experiences I have ever had.. From drop off, professional greeting, sanitary, loaner car, etc. To text message updates and repair suggestions and the courtesy video inspection with the text which is always a nice feature! And then at the end at pick up; very courteous, final bill was what was discussed and no surprises! World class experience from Samuel "Grayson" Hovey, my hats off to him and the team at BMW of Denver Downtown. This is why I always come back for any of my service needs!

Jack was awesome to work with! He was not only extremely knowledgeable about the vehicles but also very personable and accommodating during the whole process. I would highly recommend the dealership and Jack!

Brandon was amazing from start to finish! He really was able to get me in and get my car fixed fast and easy. He made sure I understood everything and really did such a great job. I know if I have any issues with my car that he’ll be the person to contact! Thank you for all your help!!

Quick and easy service! The staff at BMW of Denver Downtown are always very friendly when I visit and make these service visits a fun experience. See you all next time!

Great experience. My car was out of factory warranty, but because I have been a regular customer, BMW of Denver Downtown paid for the replacement parts as a goodwill gesture. Needless to say, I'll keep going back for future service.

My check engine light came on while I was in Vail. I was able to get hold of Dave during off-hours and he helped us diagnose what may be the issue. Unable to get the engine light to turn off, Dave recommended we come to the Denver dealer and have the car checked. We arrived at around 8.30 am and were greeted by Brandon who promptly took care of us. Brandon and Dave coordinated their efforts and we got our car back within an hour. Great customer service and felt very good about the dealer and the staff.

Connor was the man to deal with. Amazing service before and after the purchase. Very knowledgable on the models and features.

I went in to buy my first car and was greeted by Abel Cordova and he set up a test drive within minutes. He was very upfront and professional throughout the whole time I was there and purchased a great running and clean car. After purchasing it he even went out of his way to buy me a lanyard and a hat. It was an overall fun and easy experience proving bmw has great cars and customer service.

Anthony Salazar was incredibly helpful, couldn't have been nicer.

This dealership is amazing. I didn’t even buy my BMW from them but they are always helpful when I come in for service. I came in for new brake pads because my car said I was due. The service techs sent a very informative video of my vehicle showing that I actually had plenty of brake pad left and did not need replacing them yet. The service writer also saved me money on my oil change. Incredible experience, highly recommended!

Abel was wonderful to work with. I walked in having a decent idea of what I wanted but didn't know BMW features and options that well. He knew EVERYTHING about BMW's, walked me through all the feature possibilities so I could narrow in on what was best for me. He was laid back, not pushy and very easy to talk to you. He went out of his way to make sure the process was smooth and enjoyable. I would 10/10 recommend Abel to friends and family and will definitely reach out to him for my next car purchase!

Very helpful staff, Abel did a great job of helping me pick a vehicle. Although, I must say when it came time to purchase my car, I found out that there was a bit of hail damage from a hail storm the previous day. I was assured by Abel that the vehicle will be taken care of and the damage will be repaired (and this is just one of those unfortunate situations where ‘things just happen’ and this in no way is the fault of BMW of Denver- in two weeks the dealership will start the repair work). Otherwise everything else went very smoothly right down to working with Jay and getting the final papers signed. The dealership is a first rate operation- thank you again Abel and Jay, and I am looking forward to working with this group in the coming years for service, maintenance and purchase of accessories for my new car- thank you very much BMW of Denver!

Mahdi Ardehali and Craig Bluhm at BMW of Denver Downtown were fantastic! These two were an absolute pleasure to work with. They were professional, knowledgeable and considerate. Zero pressure. I will definitely buy another car from them.

As soon as we get it somebody approached to us, showed us the vehicle and explained everything by detail, all the installation looks very clean and the staff is following every rule from cdc. In the service area the people is very knowledgeable and let you know every step they take for what your vehicle needs, definitely great dealer.

Excellent service from start to finish

Communication was excellent, work was done quickly, estimate was accurate

Service was so great! Very fast and clearly relayed to us what we needed to fix or not fix. Appreciated taking the time to work on our car.

Everyone from sales to finance were very courteous and helpful with no pressure to make the purchase. Excellent experience.

Full disclosure, we did not buy a car from this dealership. However, I did want to add a review because of the great service we got while taking a test drive at this facility. The sales rep we worked with was named Abel, and he showed us a few cars and worked closely with us to try and find the perfect car within our price range, and the best part was without the typical "car salesman" pressure. Abel really helped us out, and his up front and honest reviews of the cars made us want to come back if we decide to go with a BMW on the future. Five stars!

Hands down, best experience I have ever had at a dealership. The service team excels in customer service. They really go the extra mile every step of the way.

Arsen and his team were very helpful and helped me choose the perfect car!

By far the easiest, low stress car buying experience I have ever had. I actually felt like a valued customer.

The whole experience was very smooth and professional. The lounge was great to allow me to work while I waited. The video walk through was very detailed and really added to clarifying the issue I came in for. Lastly, because it was a simple fix, no charge. I greatly appreciated that. I will certainly be back at this location for my regular services.

Attentive and helpful

I was considering leasing a car yesterday and was fortunate enough to encounter David Cadena who is incredibly knowledgeable and personable. He clarified the differences between various models and packages and helped narrow the decision down to two cars. I eventually chose one and then had another great experience working with Amin Popalzai, who was also quite amiable and skilled at putting together the financing. However, when I arrived home in the car, there was concern about size that led me to return today to see if I could change the lease to the other, smaller car. Rather than facing the resistance I expected, both Amin and David could not have been more patient and helpful. They made it clear that their goal was for my wife and I to choose the right car for us and that they would help work things out... which they did. (We eventually decided on the initial choice.) I can't thank them enough for all their help in making a difficult decision and will be coming back when it's time to lease or buy our next car.

Very professional, extremely easy to work with and a great deal to match, highly recommend!

I was impressed by the level of customer service and attention to detail

The team and especially Brandon was very efficient, timely, and helpful!

Eric in service performed an exceptional job on my M4’s work. Went well above and beyond in thoroughness and attention to detail. The dealer handled a relatively complex task with expertise and care. Couldn’t be happier and would love to work with him, Brandon and Jonathan again. Top experience.

Working with Arsen was an absolute pleasure! He not worked out an unbelievable deal for my purchase but Arsen is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The best part – Arsen stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Arsen if you are considering buying a new or previously owned automobile.

Kourosh was a great help to me, I am not used to doing these kinds of transations by my self so I am very thankful for the understanding and service that Kourosh gave to me. I know I can depend on someone at BMW of Denver to help me when I need it. Thank you, Connie Blessman

Muy buenservicio y gente muy gentil

Great experience buying a car from BMW of Denver. Kourosh was very helpful, friendly and made sure we walked out completely satisfied. Will definitely recommend to anyone looking to purchase a car!

Abel was awesome to work with! He was very professional and had answers to every question I had. Can't recommend him enough.

Excellent service, professional and answered all questions. I highly recommend this dealer for great service.

Overall I felt welcomed and respected dearly from the salesman Arsen Azatyan, this was a easy process of building my car and I was very satisfied:)

My daughter bought her first car under her name here. We could not be more happy with her experience. Her salesperson, Dimitri, was awesome! He was very respectful to her, talked to her directly about the car she wanted, financing, and down payment. The red bow on the hood of her car was the icing, it was a nice touch for pictures! She's grateful for a great, stress free first car dealer experience. She will look back on this and know what to look for in a car dealer!

Salesman was very professional and the financial office was a breeze! Great car purchase experience!

Yay! No masks! Easy appt setup! Very good detail service.

Quick and efficient. Sales staff was helpful and friendly. Car was exactly as portrayed online.

This is my second vehicle acquisition experience within a few months at BMW of Denver Downtown, and once again it was an exceptional transaction. Working with Seisho Limbacher, he brought in a beautiful M850 convertible and together with Ed Freeman worked out a fantastic deal for me. They worked to accommodate my schedule and I took delivery yesterday. Seisho walked me through all the new tech of the vehicle during delivery and made sure all of my questions were answered. I HIGHLY recommend this dealership for a great BMW vehicle experience!

Quick and efficient. Doesn't get greater then that!

Nick Nichols and Craig were great! Very helpful making the process a breeze. Beautiful dealership.

Palmer is one of the best Service Representatives I have ever worked with across any industry, type of service, or experience. He is simply amazing, and has made me want to continue to be a BMW owner. He is one of a kind.

Had great service from the salesman and the financial person. Salesman was particularly helpful.

Special thanks to Craig Bluhm who worked diligently to make sure I was completely satisified with my purchase !

My daughter attends college in Denver and has had some problems with her vehicle. Daniel has taken care of her on multiple occasions. He has made us feel comfortable knowing that if ever there is a problem he sill take care of her car.

Excellent customer service, took time to make sure I was comfortable with my purchase!

Seisho and his team made this one of the best car buying experiences I have ever had! Exceptional service, attention to detail, and upfront negotiations. THE. BEST. EXPERIENCE. EVER.

Great experience, very professional.

Excellent service, Thanks Arsen

Great experience. Made everything easy for me. Kourosh providing me the best service I?ve ever had purchasing a car.

Nick Nichols was my salesperson. He was courteous and professional throughout. He helped speed up the used car process so I could make a prior commitment. I was done with the entire process in under an hour, including my test drive. Great job!

Abel was excellent - patient, super knowledgeable and answered all of my questions. He’s a huge asset to your team!

Excellent Assistance in potential out of state purchase; would definitely go there, if lived in area..

I shopped online for a used BMW at this dealership. I found exactly the right model with the right colors and options. I asked a lot of questions on the phone. I requested pictures of any paint chips and dings that did not appear in the online ad pictures. I didn't want to fly to Denver just to be greeted by unacceptable surprises. After viewing the 'ding' images I decided to move on. Even though he lost a sale, my salesman did the right thing and I appreciate that very much. In the auto business honesty often seems in short supply- but they have it at BMW of Denver Downtown.

The crew at BMW of Denver Downtown were helpful and quick with the trade in of my old car for a new one. Dimitri made the experience very smooth and on top of that, you have some great personalities to chat with while you wait. Thanks for a seamless purchase folks!

Great customer service and extremely helpful sales representative. Highly recommended.

If you have a BMW do not trust it to just anyone. Take it to its source. My baby running good now.

Took my 335 GT into the service department for a possible transmission leak. The service technician was great - he took a video walk-through with voice description of the issue and everything related. I had a full video description of the issues and service. This is a fantastic service and provides a level of comfort that you can't get from other dealers. A+ for providing your customers with a video walk through of everything going on. By the way, they let me know that nothing was leaking from my transmission, I ran over some red oily liquid that splashed up on my undercarriage. Great guys and very happy with my service experience at BMW of denver.

I was very impressed with your garge staff and my mechanic i live in Wisconsin. Bit anytime im ever in Denver you can vet if I need anything thats where I'm going

Exceptional customer service with attention to my specific needs and concerns.

Ryan Breda at BMW of Denver Downtown was able to procure an excellent overall experience of my recent 2021 BMW X3M purchase. I am sure that like for many, buying a BMW is not your first time at a car dealership. I have had my share of luck with 4runners from Groove Toyota down but it was time to upgrade to something with a lot more under the hood. Test drove the car after 5pm on a Saturday, dealership closed on Monday (why, Colorado?), Ryan was in contact via text, preparing me to simultaneously get out of my lease and we inked the deal on Tuesday. Overall, a very easy and stress-free buying experience from the test-drive with Ryan to Evan in financing. Thank you to the team at BMW of Denver Downtown for making it a memorable and welcoming experience into the BMW family.

Rod did an amazing job and was a pleasure to work with for the following reasons: 1. He beat the price of Schomp BMW by a $1,0000. 2. I bought the car with my daughter and because she just had surgery and was on a bunch of medication and could not drive he drove me to her house to sign all the paperwork which was super considerate. 3. He communicated every step of the way during production of the car which helped me get excited as delivery date got closer. 4. He never seemed rushed during the whole process and I will recommend him to all of my friends and family. 4.

Jack Reitz did a fantastic job from start to finish. His personable, easy going style really resonated with me and made the sales process much more enjoyable. On top of that, he was knowledgeable and passionate about BMW's products, and he was very engaged and responsive throughout the process. In fact, he has continued to stay in touch with me post-sale to make sure everything is going well and to answer any questions I have as a new owner. While there were a few minor bumps at the end of the sales process, Amin Popalzai handled them with transparency, professionalism, and with the customer experience top of mind. And this doesn't even get to the car itself. It's fantastic, and I couldn't be happier. Overall, I was very impressed with the team at BMW of Denver Downtown, I love my new car, and I'm excited to be part of the BMW family! Many thanks Jack and Amin!

All virtual and remote. Test drive at my house and bought at my house. Great accommodation. Thank you so much

Abel was so courteous and helpful with everything I needed, from start to finish. The customer service I received at BMW Downtown Denver was the Best I’ve received anywhere, anytime! I got excellent service from Amin P, the person that handled all my financial info! He went above-board, helping me to get the best possible services I could obtain for warranty and other services, and so I would get the best I could get for my money, which is extremely important to me! I came there after a new accident, very upset, and left very happy, and completely satisfied with everything done for me! I will definitely send anyone there looking to get the best auto help they can get, and will definitely go back myself! Very impressed with these people and this business! Pam

Our sale rep Dimitri was awesome. He was very personable and was more like a friend helping us test drive cars. That is a breath of fresh air in an industry that can feel intimidating and cold. We can’t thank him enough for being so patient when we had to bring our 1 year old with us on each test drive. We truly got lucky getting him as our sales rep! As for BMW of Denver, great location. My one recommendation is to have a front desk person greet you. We went to multiple BMW dealerships that day and having 1st class experience ( serve you drinks, get you checked in, make you feel welcome) really makes a difference in the buying experience and is something that was completely missing from the dealership.

Everything was great from drop off to pickup. You guys are doing great. Keep up the good work

Brandon was my service representative and he was as warm, welcoming and friendly as the last time I was in. In fact, I remembered him because he was so wonderful last time. He is so professional and makes everything super easy. I arrived early but was checked in immediately; I waited in the waiting area while my car’s recall was addressed. The automated call that scheduled my appointment tried to divert me to Highlands Ranch BMW but I will always come back to this dealership because I know I can count on them.

We enjoyed working with Dave Williams to buy our new car. Everything went really smoothly and would highly recommend Dave and BMW of Denver for excellent service! Jeff & Tiffany Johnson

Didn't buy a bmw but the service for what I did buy was awsome. Nick thank you.

Purchased a car from a thousand miles away (New Orleans) and the process was extremely smooth. Connor and the dealership were very helpful every step of the way, cant recommend them highly enough!

Amazing friendly fast service! Called late at 4pm, approved by 6pm, had the car of my dreams first thing the next day! I live 3hrs away! Anthony is great! Jay is a great! Very very satisfied!!!!

Purchased a car from a thousand miles away (New Orleans) and the process was extremely smooth. Connor and the dealership were very helpful every step of the way, cant recommend them highly enough!

Quick service and world class facility.

Every step of our buying experience was incredibly professional. Arsen, our sales contact ,was superb! I would highly recommend Denver BMW and Arsen for an auto purchase.

Guys! Who ever is reading this and is thinking of walking in this BMW dealership.. Ask for Grayson!!! Hands down the best! Grayson you are the goat! Very friendly and knowledgeable! Got us in an out of there in no time! Already in Miami in our 2020 BMW! Thanks Grayson!

Honestly, I had reservations about the whole car buying process at a dealership but from the moment we walked in to BMW Downtown Denver it was clear that this was a kind environment. The people were nice to each other, took care of us, helped us in every way they could. It felt like working with friends and that was so refreshing and made the whole experience absolutely lovely! If they have the car you’re looking for, they are the people to buy from!

Palmer was great

Absolutely thrilled with the hard work and attention to detail from the service center. Clay went above and beyond to make sure everything was taken care of.

Dimitrios was wonderful as attentive. This is my 14th BMW. But first time buying in Colorado as we just moved here he made sure we were ready to go. Between him and Jay in finance I was in and out in less than 90 min!

Our sales representative David was great from start to finish. He was very patient, kind and listened to our needs. His delivery of the X7 was perfect, he set up all the preferences and was very professional and knowledgeable. We will definitely be back to buy our next car from David and this dealership.

This is our 5th BMW from Murray Motors now BMW of Denver. After being away from BMW for 6 years we couldn’t be happier to be back. We were drawn in by the cool M440i but what kept our interest was Jack Reitz and the sincere interaction we had with him. Jack took the time to get to know us without making us feel pressured in anyway to buy the car. Jack represents BMW in its finest as well as has the best interest of his customer. The M440i convertible speaks for its self but it was Jack who sealed the deal.

Dmitri was very personable and easy to work with. I was treated with respect and care. The financiers were to find a good company that would work in my budget and include a warranty.

Great Service. Expensive but kept in the loup all the time and no confusion

Have been with Murray BMW since 2005. Just got my new BMW X3 M40, it is my 5-th car that I got from this dealership. My person of contact Rod Lamotte always meets or exceeds the highest level of customer service. I've been a loyal customer for over fifteen years and fell appreciated.

Update - 4-10-2021 - My most recent experience with Chris in the parts dept. was exceptional. I can't compliment him enough about the way he helped out to make sure I was getting the exact part I needed for my car. He even replaced the battery in my key fob no charge. I've never been in a parts dept where the manager actually cares about the customer the way Chris did. It caught me by surprise and I'll never go anywhere else in the event I need a part for one of my cars. If the management reads these reviews, please give Chris a pat on the back. He truly is an asset to your company. The service area of this dealership is top notch. They're professional, knowledgeable, and passionate about BMW 's and it shows the minute you pull into the service area. The Service Advisors are extremely knowledgeable and know BMW's inside and out. They also genuinely care about getting you taken care of and on your way. Enzo and Jessica are the best Service Advisors I've ever experienced at any dealership, anywhere. They are both truly exceptional and an asset to this dealership.

Dave and Craig did a phenomenal job getting us the car we wanted at the price we wanted I highly recommend this dealership definitely will be sending all of my friends and family your guys way!!!

Walked in and dealt with Rod LaMotte and found the right car, he was great to work with. Manager Craig Bluhm helped make the numbers work and I couldn’t be more ecstatic...if you are in the market for a BMW don’t waste your time going anywhere else! (Trust me) BMW of Denver Downtown, Craig and Rod have a customer for life... Thank you both and I will send everyone that crosses my path to you guys!

My visit was very pleasant. The sales person was very personable, and knowledgeable. I was on a tight timeline, and both the sales representative and finance representative were both VERY accommodating. The finance representative was very knowledgeable, and educated me on some things I was not aware of to make the process smoother. I appreciate both representatives for being up front and not wasting any time. I would recommend anyone looking for a BMW to visit this dealer (BMW of Downtown Denver). I am a very happy, lifetime customer!

Fast and excellent. Thank you.

Jack R was my salesperson. He was easy to work with, very responsive, and flexible. I appreciated that he even tolerated my two small children that I had with me :)

Friendly and efficient!

Awesome place to do business with. I was in and out in 2 and a half hours. They were able to do my trade eval over the phone so 90% of the work was done before I got there. Took my test drive signed papers and was gone! If you come here ask for David Cadena he has a wealth of knowledge! Thanks again!

A very pleasant experience. In spite of the fact that I wasn't in the market for a Beemer that listed for 5 times what I paid for my first house. ( My first house cost me the princely sum of $23000.00 ) I was treated with a friendly respect other dealerships could do well to emulate. I got the car I wanted with no fuss and no hassle and got a fair price for my trade. You can rest assured that the world will hear good things from me about BMW of Downtown Denver.

It was very informative and helpful.

Bought a car from Abel who is an excellent salesman. Got me into the car I wanted right away and helped a ton without upselling me into something I didn’t need. Amin is also a great finance manager! I highly recommend coming here if you need to buy any car not just a BMW.

Service is good , just not great.

Bought a certified used 2019 Tacoma TRD off-road from here, had a great experience. Dave Williams was exceptionally helpful but I never felt pressured and this truck had everything I was looking for at a very competitive price for the miles. Would definitely recommend BMW of Downtown Denver to others looking for good certified used vehicles of any make.

I was very happy with my rep Josh Velasquez. He demonstrated very high professionalism and was very patient and very knowledgeable about my vehicle issues. The video explanation was also very helpful.

Absolutely had great experience from BMW of Denver Downtown. Staff have been really nice, helpful and patient. David Cadena showed me around the car, assisted in the test drive, and led me thru all the workpapers. Now every day I am so delighted to see my new car:) Really appreciate the help! Would definitely recommend!

I had a wonderful experience buying my first BMW from salesman Jack Reitz! He took care of my every need and went above and beyond in making sure I was comfortable throughout the process. I love my car and am very grateful for the service I received at BMW of Denver Downtown!

Very professional, sales staff was very helpful, and service here is next to none, will definitely be doing more business here in the future

So, I actually was supposed to be at the dealership down the road “Benz”, but they had a vehicle I wanted and Kourosh Noori, Amin and others were more than helpful, there were a few obstacles that we ran into (that is why I’m giving it a 4 because of how smooth it went) but the people were great, work with Kourosh for sure, just take your time with the purchase. This is only the second vehicle from a dealership I’ve bought, but have bought over 5 private used cars

I purchased a used car here I found on autotrader. I was expecting them to add things like a warranty and additional bs fees. To my surprise I was treated fantastic and honestly as if I was buying a new car! Nick was great to work with and so was their finance team! They really took great care of me and were completely honest with me. They didn't make much money on me I'm sure but I was still treated as if I was buying one of their new cars. Thank you so much!! I will definitely do business with you in the future.

Talk to Abel. He did a great job from start to finish. Every aspect of the process was clear and simple throughout.

Connor Hanlon made buying a luxury car a luxury experience. From start to finish I have been nothing but impressed with purchasing a car online from BMW of Denver Downtown. I highly recommend you reach out to Connor for all your BMW needs/dreams. Thank you!

This dealership is one of the nicest places. Abel helped us so much with getting a great car, he was so patient and understanding and helped a lot. Great place to buy a vehicle!

I came to the Downtown location because my experience at BMW Highlands Ranch was a huge disappointment and sadly not performed correctly. BMW Downtown and my tech E. Hall, took EXCELLENT great care of me and my 2019 X3. I will continue to come to this ONLY this location because of his excellent service and work.

Amazing experience! Dimitri went above and beyond to make sure I was happy and comfortable with getting my new X3. I can’t recommend him and the Downtown Denver BMW enough!

Friendly staff great service.

I had a great experience buying my first BMW here. I went here for a used 2017 BMW xi and he had it ready for me to test drive after a 40 min drive down there. He pointed out all the specs, and even talked about maintenance with me (he was a former mechanic for BMW's). The process was easy and he gave me NO pressure to buying the vehicle. As soon as we started paperwork, he got the vehicle detailed and filled with gas, so I didn't have to wait. He went to the gas station while I was waiting for my cosigner to arrive, and purchased me snacks of my choice (he honestly didn't have to ask, but he did anyways). Even though it wasn't new, he still put a giant red bow on it for me because it's my first BMW. Because Jack is also a BMW owner, he was able to show me even more about my car because it's so digital. I honestly thought it was just get the keys and go, but he told me he wanted to go over a few things (settings in the car). Great experience!

I had an amazing experience getting my new BMW. Everything ran very smooth from returning my 3 series to getting into a new X1. Edward answered all my questions when it came to turning in my old car, and Connor helped me learned all the new features on the X1 and made me feel comfortable with navigating them. I would definitely refer them to a friend. Thank you guys so much!

Ash did a great job showing us the vehicle and then the finance department did a wonderful job getting us out the door quickly.

Had an absolutely amazing time each and every single staff member was beyond kind and went above and beyond to help with each and every question and needs

Everyone was super friendly, kind, and customer service orientated. I didn't wait long for my car to be finished, either!

We couldn’t be happier with our experience. Nick was great to work with. Very knowledgeable, friendly and answered our questions honestly. Highly recommended.

Best buying experience by far! Our client advisor Jack Woodring made it a breeze. Completely happy with my 750i. 👍🏽 Edit: Bought another beamer! (X5) Of course it had to be with Bmw of Denver. Abel delivered first class customer service as expected!

Update March 2021: I turned in my 2018 X3 at BMW of Denver Downtown and picked up my 2021 X3 yesterday. Abel Cordova was my sales advisor and he went out of his way to get me the car with exact specs and packages I needed. He spent months with me to get me the car I needed by having it custom ordered. He got me an amazing deal. Deals I was getting from other dealerships in CO were not even close. His communication was on point, keeping me in loop the entire time regarding ordering and delivery of my new car. He was very very helpful throughout the process. Never get your BMW from any other dealership in CO.

I have bought numerous cars from dealerships but none as easy and fast as this place. Super friendly and listened very well. Offered a warranty on a used vehicle that wasn't even the same brand as the dealership. This place is excellent!

Was in for routine service. Grayson was friendly, professional. Work was done quickly. Appreciate getting the video too.

Everything was great except how long we had to wait for the finance team to prepare and exicute the paperwork for the sale. Everyone was professional and personable. I would recommend our salesman kourosh to any of my friends or family.

Car was done sooner than I was told. As always, everyone is so friendly and helpful. Brandon always has such great positive energy.

Just recently had some insurance work done at this location. My insurance company was tough to work with but Yago and Jonathan worked very hard in order for me to get the issues corrected. Yago told me he would personally make sure the issues were resolved and he did exactly that. I would take your BMW to this location for service if you have a chance!! Thank you Yago and Jonathan!!!!!!!!!

As always great service they kept me informed on every detail.

Grant was very pleasant to work. Very professional and great at communicating with e throughout the day and answering all my questions in a timely matter

Joshua in service was awesome to work with. Honest, fair and promptly takes care of customers A++

I had a fantastic experience working with Abel at BMW of Downtown Denver when purchasing an X5. I walked in late on a Saturday just starting research of BMWs and over the next month Abel proactively reached out when new cars were available. He was very knowledgeable of the car and was very patient as I asked many questions. At no time did I feel pressure to buy a car. I will work with Abel again next time I am in the market for a new BMW.

Super friendly and responsive!

Overall good customer service with the exception of my car was not washed. When I dropped it off, I was told it would be washed, however it was not.

Everyone worked very efficiently!

The salesman and the dealership were welcoming, respectful, knowledgeable ,and very accommodating.

This is actually a two-part review. First is BWM Roadside Assistance. I was heaidng up Vail Pass EB when I encountered truck tie-downs strewn across the highway. No way to avoid one of the clips cut into my right front tire. Being run-flats the tire lost air however provided stability to drive further to a safe pull-off area on the shoulder. While I am a long-time membe of AAA I noticed the BMW Roadside sticker on my windshield. I called, provided details of my situation. Long story short, BMW Roadside Assistance sent a flatbed tow from Denver and transported my car to BMW Of Denver Downtown. Let me add I called around Eagle and Summit County tire shops as a back up concerning a replacement tire and the options were limited and again the car needed to be towed. Once the car arrived at BMW of Denver Downtown they took the car in immediately, had the tire in stock (no attempt to upsell i.e. the shops in the mountains advised I needed to replace both front tires and related) and literally had it mounted, balanced and indicator reset wihin 1.5 hours. The cost of the tire and install I felt was competitive with most tire shops. If I may advise, yes BMW's are not inexpensive. However engaging BMW Roadside Assistance, their service, their vendor, Denver Towing and the dealership, a challening situation rectified with exemplary service and satisfaction. For me purchasing a BMW was a choice and I knew a upmarket option (came out of an Asian SUV lease) however their roadside assistance and dealer service the positive extranalities of the car purcahse in many respects justify the cost of the car.

Worked with Abel at BMW Downtown Denver and will work with him every time if given the chance. He was very professional and made sure I was taken care of. Thank you again Abel and BMW Downtown for a great experience!

We drove up from Colorado Springs and it was worth it. BMW of Denver had the exact car that we saw online and had contacted them about. Dimitri in sales was great from the start. He had the car pulled up and was ready for us to test drive right when we got there. Dimitri was very knowledgable and answered all of our questions. The car was immaculately detailed and had a full tank of gas. It even had four brand new tires - I was excited. Shortly after that, we met Amin in finance. He was VERY helpful with our loan, warranty and a few more questions that we had. Everyone was very patient. The entire process was low pressure, respectful and professional. I highly recommend BMW of Denver Downtown. Our experience was great! We hope yours is too. Thank you.

Abel was super helpful in pointing out the differences in the two cars that I test drove. Provided some valuable feedback about the cars.

Brandon in service was great to work with. Honest, professional, quick quality repairs. If you need service done ask for Brandon

I had a great experience buying my used car from this BMW dealership. The sales and financial people were extremely helpful during the deal. I noticed a slight pull to the right so I called Mr. Andrianakos and he got me into the shop right away to take care of the issue. Very pleased with the overall experience.

Went in for an oil change. Absolutely love this place. Best experience owning a car that i have had.

Came in for an oil change and as I was having my car delivered to me the employee who was driving my car opened my door and dinged it on the wall. I was told everything would be taken care of and it was.

I went here just to look at a used vehicle I saw on line and ended up buying it. David Cardenas was very nice and knowledgeable. Showed me about how the car runs before I took off. I really like the car and David was very patient with me. Thank you david. If I have any questions I know I can call him to answer them.

BMW of Denver Downtown provided my wife and me with a first-rate experience throughout our purchase process. Ryan Breda was great to work with and we would highly recommend him to others. He was knowledgeable about the vehicles, accommodating of our requests, and super responsive.

Rodney LaMotte was great as always! The facilities are beautiful! We got exactly what we wanted.

I submitted a "Request to Test Drive" online and was contacted the next day by the eSales Agent, Davor Vucic, who did a great job of providing me with all the necessary info for the car I was interested in, and helping me get my test drive scheduled. Huge thanks to Arsen Azatyan who showed me the car, gave honest feedback, and thoroughly showed me all the cars features during the test drive. He was super patient throughout the process and made sure that all my questions were answered and made sure the whole process would go as smoothly as possible. Lastly, I met with finance, and big thanks to Majed. He gave clear descriptions on the warranty and financing options, and which combinations best fit my car and financial needs. Overall great experience, especially since it was my first time buying a car. I definitely recommend giving them a visit if you are interested in buying a BMW.

Great Sales Associate--all around helpful process.

Awesome experience!! David took absolute great care of us and got my girlfriend her dream car!! Thank you so much!

Dimitri and the team there were an absolute pleasure to work with. Knowledgeable, fast and very fair on both the trade and the purchase and none of the games you see with other dealerships. It’s the reason this was the 6th vehicle my family has purchased through these guys and the reason I will be back. Absolutely in love with our new 2021 X6 M50i

We walked in and drove out new x5 hybrid in 2 hours. Thanks to Kurosh in sale and Dennis in finance we got a great interest rate as well, thank you both.

top notch facilities all at the top tier of BMW's image requirements and very comfortable. Substantial amount of BMW Master Technicians

I had looked for months for the car I wanted and I had been disappointed with the poor customer service I received at other dealerships. I went to BMW of Denver Downtown and had an excellent car buying experience from Kourosh Noori. He made it exciting to buy a car! He even called me a couple days after to make sure I was happy.

Ash was amazing highly recommend him to anyone looking for a new car !

Bought a used car here. Arsen was extremely helpful and knowledgeable. Even during the Covid situation the experience was enjoyable. Would be happy to buy here again.

Amazing experience. Kourosh was the best!! Highly recommend working with him if you?re wanting to buy a BMW and want the best customer service.

prices are awesome, no pushy salesman and an very good service department ! I think customer will be pleasantly surprised at the family atmosphere.

Great service and welcoming personnel. Jeff is a very helpful salesperson. He was thorough in the sales process and now I owned a BMW!

We had a great experience buying a used car. Kourash Noori was a helpful and pleasant sales person and made it so easy!

I had a very pleasant experience at BMW downtown, I worked with Stuart and would certainly recommend them in the future

Not sure where to start. I have a F10 M5 that recieved a new M5 engine from a somewhat credible engine builder/installer which upon getting back i had lean/rich codes and check engine lights along a very noticeable decrease in overall power and performance. Having gone to multiple shops including other BMW dealers, nobody could seem to figure out the issue. I was at the end with this car as it had became a financial burden. Finally i decided to take my car to BMW of Denver Downtown. Got in touch with Ed and Yago and explained my situation and that i was in need of help to get this car back on its feet. They got working on the car and found a couple of reasons for the issues but continued digging into it until they were certain and had replaced all items damaged that qualified under warranty and were extremely fair on the other expenses. Had the pleasure of working with Ed the GM & Yago (Service Director). Both are just stellar individuals, i have not received customer service like this before and this will by BMW dealer of choice for service and new purchases. Thank you guys! Car drives phenomenal! A+ work and customer service!!

I met with seisho to inquire about a new bmw i3. Couldnt believe how personal and knowledgeable he was. I then met with his manager who also was very nice. I forgot his name. They combined, work a deal that was substantially better than every other dealer in the denver area. I only spent a total of 2 hours. Wow! What a great place. And very respectful of your time. Thank you seisho and bmw of denver!

They provided great customer service. The process was easy and they really knew what they were talking about. I Will be back again in the future to purchase another vehicle from them!

This is my fourth X3 and they just keep getting better each time I have leased a new vehicle. The dealership recognized my loyalty in the the negotiation of price and I have the vehicle with accessories just as I wanted. It was an excellent transaction. Thank you Andrew Stack and Ed Freehart

So friendly staff and offer snacks hihihi

We had an amazing experience with BMW of Denver Downtown. My wife’s lease was ending and the minute we walked in, we were greeted by Brent Turner who was a great resource and helped us through the process. Working with Brent and Ryan Sampson we were able to find the perfect vehicle, an X7. We would definitely recommend this dealership to anyone.

I purchased pre-owned BMW from this dealership, I was really lucky that my salesman was Tyson, who greeted me warmly and was very knowledgable about everything of BMWs. I've bought 3 cars over the 2 years, and this is by far my best experience so far purchasing one. I had an issue with my bank account the day before buying the car, Tyson helped me hold the car for the day and came to deliver my car even on a day he's supposed to be off. I must say that Tyson is a really professional that treats his job with enthusiasm and passion.

Only deal with this place for my X5 and 528. Thanks !

Been purchasing and servicing vehicles from BMW of Denver Downtown for many years now and am consistently impressed with their level of service. Also, I recently purchased a new 2019 330xi from them and found the process to be easy and fun. My sales rep, Stephen Slater, was especially great to work with. He worked diligently to find me the right car at the right price. Would highly recommend this dealer and if you’re buying a new or used BMW, to work with Stephen.

Great team, great service. Strongly recommended. Best BMW service in all of Denver.

Yesterday’s tire blow out on I-25 was a stressor. I called Rodney at BMW who assured me they had my tire and could replace it that day. But traffic was thick and it was 4 pm when I arrived, so I was worried they wouldn’t be able to take the job. When I arrived, I was given a water and a chair in the lobby and they handled the rest. This team is so professional- thanks Ron and Rodney for not only changing out the tire, but checking over the car and washing it for me! My day improved because of you. Michelle Hektor/Kevin Ryan

ADVISER BRANDON BORJA IS VERY PROFESSIONAL AND VERY KNOWLEDGEABLE WHEN IT COMES TOWARDS HIS JOB..

We are in Denver from out of town on a long road trip. We blew out a run-flat tire (and bent the rim) on a pothole, and this dealer worked to get us fixed up with a new tire and an alignment. Ronnie in Service was so helpful and accommodating. We really appreciated being able to continue our trip safely! Thanks to all the team who helped us out!

Love the entire team here. Grant is my service advisor, and he listens to my concerns and really cares about getting them remedied. Be sure to ask for him! I always get my car back cleaner than I brought it in, the customer lounge is comfortable, the wifi is strong and fast, the coffee and snacks are great.

Very happy with our car purchasing experience at BMW of Denver Downtown. Our experience was fantastic. Our guys Luis Ramos, he took good care of our family and made sure that we enjoyed our time while at the dealership. He made the experience enjoyable and was extremely helpful and understanding. Honestly hands down the best experience I have ever had at a dealership and it was all because of Luis. If you want the best pressure free purchase go to BMW of Denver Downtown and ask for Luis. Thank you Luis!My husband and I would definitely recommend!

I walked around for an hour or so checking out one of my current dream cars: the beautiful f80 //M3. I am glad that I ran into Doug Burnett, he impressed me with how knowledgeable he was with different trims of the M3 in great detail.

We had a 5 star experience on Black Friday. Went to look and test drive convertibles. Luis put us in this 2018 M240i. The test drive with that inline 335 hp V6 was fabulous. Thanks for the amazing service!

My husband Perry was looking at many wonderful vehicles and we settled with purchasing a BMW and it’s one thing to purchase a new vehicle but the customer service at this location was spectacular from start to finish I’m sending a special thanks to Tyson our salesman and the entire team... We are super stoked with our new 2018 BMW X1 it’s a great purchase!!! Thanks 🙏 again

Service techs are the best around, going in and check them out.

Great experience today with Jeff Tucker and Amin and Dillon Smith. Got the deal I wanted on the car I wanted. Handled it like pros. Go see them.

EXCEPTIONAL customer care and service here!! Absolutely adore dealing with Rod... my second car from him and I wouldn't buy from anyone else! Wonderful people that work here and do everything they can for you. This a top shelf operation and I'm grateful for all of the kindness and assistance everyone always gives to us when we're buying or having the car serviced. Thank you to Craig, Edward, Ryan, Laurel and of course to Rod.

This is our second BMW that we have purchased from Rod at BMW of Denver. I wouldn't go to anyone else. I trust him implicitly and he got us AN UNBELIEVABLE DEAL on my new car! From start to finish, the entire process was PERFECT. Thank you to Rod for always taking such excellent care of us! A special thank you to Craig, the Sales Manager, Edward, the head of the place, Ryan, the 6 ft 7 inch finance guy that was a joy to deal with and lastly, really EXCEPTIONAL customer service from Laurel that showed me all the intricate functions of the new car. Thank you to all of these wonderful people and we will only come back to Rod and company for future BMW purchases.

From the moment I walked in i was greeted with a smile and not like I was in a pool of sharks. Brent was such a professional and was really looking out for what was best for me. There was no pressure selling. Brent personalized my experience and we shared stories. The show room was exceptional and the hospitality and food was great. Was a fantastic car buying experience

Found a vehicle on Cars.com that I wanted. Dealer was very responsive and there were no typical “dealer “ games. My sales rep -Jack Woodring was fantastic. Knowledgeable , courteous, efficient and made the buying and shopping process easy. The entire team at BMW Denver Downtown was exceptional. I am now enjoying the BMW X5 50i that I purchased.

We had a great experience with Jack. He was knowledgeable, efficient and very helpful. I would high recommend this dealership to my family and friends.

While in town getting our 2007 BMW X5 serviced, we were waiting in the showroom -- which is very comfortable, by the way -- and started considering getting a newer BMW. Brent had said hello a bit earlier in the day, so we asked him if he could help us. Before long, we were owners of a brand new 2018 X3! Brent's knowledge and expertise, along with his friendliness, was just what we were looking for. It was by far, the best experience we have ever had in purchasing a car. Brent and the staff went the extra mile in taking care of us -- even staying past their normal closing time. Thank You, Brent! Wes & Ronda W Rapid City, SD

I experienced a top level of customer support during shopping for a hybrid car with BMW of DEN Downtown. Their sales consultant Marcus Decherd was highly competent and capable to explain BMW’s today’s hybrid technology approach, its pros & cons and use cases during daily operation. Same levels of professional support were provided by everyone else involved in the entire information exchange and buying process, informative, unaggressive and truly customer oriented. The team left no question open. Congratulation BMW of DEN-Downtown for a job very well done!

Seisho hooked me up with a great car at a great price. Very competitive offer. Nice facilities too. Highly recommended to anyone looking to purchase or lease

Our salesman Tyson Teeboom was really great. He was friendly, helpful and very accommodating. I am very happy with my experience with him. The finance guy was great too. And I love my new car.

I ordered a new X3 from them a month ago and took delivery this week. The entire experience with Andrew and Ryan in Finance was fantastic. Not only where they the best price, there was no hassle and Andrew was right on top of every email and text from me while anxiously awaiting my car. When there was a small glitch in financing terms at delivery, they immediately took care of it with no questions asked. One of the best car buying experiences I have had in 20 years.

Everyone is very friendly and helpful. I got my new car from them, they really helped me to get the right car .

I recently went in to end the lease on my BMW and ended up purchasing a new 2018. I worked with Jack Woodring who was very helpful and professional and it ran very smoothly despite my coming in on the last day of the year, which was really busy. I'm really enjoying my new BMW!

I traded my lease in for a used X1 last weekend. Jack was AWESOME to work with! He really listened to my reasons for wanting a new car and checked all the boxes. (He also didn't try to upsell me.) I highly recommend him. I've lived in Denver for 2.5 years and I've got nothing but great things to say about their service department (previously Murray BMW, now Sonic BMW). Heads and shoulders above East Bay BMW in CA. Oh and, they're dog friendly.

Was absolutely impressed. It's a large dealership, but yet when I sat down to build a new X3 and work on a trade...if was hometown comfortable. Matthew the sales manager and Andrew sales consultant scored a perfect 10! Funny...for some reason I walked in expecting somewhat of a bad experience and I walked out think that this dealership is the only place I will go to buy my next BMW. And I drove all the way from Northern Colorado.

We went to the competitor?s dealership and felt like the customer service was lacking. For that reason, we headed to this dealership & had the pleasure of working with John Hager. He is genuine in approach and very knowledgeable. We would buy another car from him. We were also impressed with the finance manager, Ryan Sampson. He is also extremely knowledgeable and helpful. They are both great assets to the dealership & left us feeling positive about the car purchase.

Had a great experience. Craig made it easy and Todd made financial process smooth. Melanie Holtz did subservient job walking me through learning my new car!!!

Thank you Curtis and Manager Ben making things right. Thank you for cleaning my car �. Jarek to send me great video what was wrong with my car. Curtis thank you for catching all RE calls . Please GM Edward needs to change that ridiculous team Patriots really ??? �

BMW treated us as we were purchasing a 100k car even though we bought a used BMW . Thanks for the great customer service

We were comparing cars to replace our Acura MDX, and the X5 was high on our list. We were referred to this location by our neighbor, who had a good experience here. We visited several times before we ultimately leased a new X5 over the two other cars we were considering. We never had a dedicated salesperson while comparison shopping - we kept getting passed off and got a little frustrated. But were ultimately happy when we finally got matched up with Arsen afterwe came back to make our final decision. He was outstanding and, after we explained our situation and what we were looking for, helped us get exactly what we wanted and was very fair and upfront with us. We were hoping to finish the process the night we went in but as it was late in the day decided to let Arsen get things done and come back the following day. When we came back in everything was ready and teh whole process took less than an hour. We got the price we agreed on and felt well taken care of by the whole staff through the final process. This will be our first BMW and we are looking forward to the experience!

Hand down THE BEST dealership. I've worked with Rod Lamotte for over 10+ years and he has always taken care of me.

After dealing with Winslow BMW I decided to drive 90 mins to Denver to purchase a BMW X1. I got exactly what I asked, for my trade in and Andy helped me find the perfect deal for me. Todd was able to explain the finance process and everything went so smoothly. I got a great interest rate and I'm super happy I made the drive.

Teddy was great help! And helped me seal the deal fast!!!!!!

Excellent costumer service, Javier Carrion my service adviser was very care about all my concerns on the car. He take care all of it.

Great service easy to work with. Tieming was good for me.

Recently I took my car to BMW Denver Downtown for scheduled maintenance and a couple other items. I was greeted promptly by my service advisor. My service appointment was completed in a timely manner.

Professional, customer oriented experience. Good product knowledge. Excellent follow-up. Had the exact car I was looking for. Meeting time commitments met.

This is the second of my experiences in purchasing a vehicle from BMW Denver downtown. I worked with Arsen this time and he was a tremendous help, very kind and he followed through on everything he promised. And I purchased a wonderful vehicle. I would highly recommend BMW of Denver Downtown to all my friends and family.

Jessica was incredibly professional and sweet. The service area was clean.

Wow - have you been to the new Murray Motors of Downtown Denver facility. It's a space to behold. So many people trust Murray that there was a line just to get my car into the bay to be services; however, once in they exceeded my expectation. I took time off from work to take my car. I had a couple conference calls to make; however the music in the lobby was louder than normal. They actually found a vacant office and allowed me to set up shop and take my calls. Who else would do that - NO ONE!. Murray is truly customer focused.

The service center is one of the nicest and friendliest Ive ever been in. Def recommend to friends and family

Great experience, although the loaner I was promised/ saved wasn't at the lot so I ended up waiting while my airbags were replaced.

I don't know why others on these posts have found the service so abysmal but with us the service has been stellar. Usually my wife brings in the vehicle and waits as she did yesterday, and once again was rewarded with the ultimate service experience befitting the ultimate driving machine! Thanks, guys!

Service was good, communication was good. Staff was very accommodating. Most of the parts had to be ordered. I thought that a bit strange since they were common every day car parts (Alternator, battery strap). All and all, very good.

I have a 2015 X5 that had the yellow "check engine" light come on while driving. I called my service advisor (Javier) from the road, he suggested I swing by and they would take a look. 15 minutes later my service advisor explained the issue, had cleared the warning and I was on my way. I'll be bringing it back for a software update when I have more time. I have always recieved exceptional service from this dealership and have been a customer for 10+ years.

Seicho Limbacher is an amazing representative of the dealership. He was engaged, informed, personable and a true professional. I would highly recommend anyone looking for a BMW to go here first! My BMW Genius, Brittany Green was also one of the best I have worked with. She was also very patient which is a plus in teaching me all things BMW. Nate Marquez in Service was also very good and attentive. Top notch. And last but not least, Chris Thompson from the parts department was helpful, friendly and an extension of what made this experience one of my best in acquiring a car.

Seicho Limbacher is an amazing representative of the dealership. He was engaged, informed, personable and a true professional. I would highly recommend anyone looking for a BMW to go here first! Kelly the Finance Manager was also great. He even spoke with my insurance agent to ensure that I was doing the right thing for me! My BMW Genius, Brittany Green was also one of the best I have worked with. She was also very patient which is a plus in teaching me all things BMW. Nate Marquez in Service was also very good and attentive. Top notch. And last but not least, Chris Thompson from the parts department was helpful, friendly and an extension of what made this experience one of my best in acquiring a car.

Larry was a great sales person who helped my grandparents get the x5 they wanted.

HOW GREAT IS PAM!?!?! I had another excellent experience today in the service department. I came in basically at open, spoke to a service advisor, explained my situation(service engine light, coolant leak, etc) and we agreed that my car was in bad shape. He seemed a little indifferent, told me that a loaner car was the main problem but wanted to do at least something for me. He sat me down with Pam to make a formal appointment. I showed her a picture I took, and why I was concerned. She gasped, got up out of her seat, walked into service and in a blink of an eye...she completely flipped the script. She came back and said that I WOULDN'T be leaving in my car...even though the advisor said it wasn't possible. She was like a super hero! I was incredibly impressed by her determination and outstanding dedication to customer service. Even though I had accepted my fate and planned on returning, she said NO, we can do better!! I left with a smile on my face, because of Pam!!

BMW of Denver Downtown was excellent to work with! The staff was very friendly and honest, and my salesman, Doug Burnett, was a pleasure to work with. They are truly no pressure sales, and are willing to work with you to get you in the right car for your budget!

Jessica was great! Mark was also very helpful. I would return for service again.

great service would recommend to others for service or buying

Did not have my regular service advisor, but Jessica was great. Efficient, and helpful.

Tyson Teeboom is a great sales rep. Kelly in finance made the process fast and easy.

I bought my first BMW from this dealership, they were efficient, professional, and very knowledgeable. I would recommend this dealership to anyone!

Originally went to another BMW dealership in Highlands Ranch. Sales was terrible and entitled. Went to BMW of Denver Downtown and the experience was amazing. They wanted to sell a car. Highly recommended!

I recently moved here and am new to the Denver BMW location. I had a recall on some electrical. They were able to provide a courtesy car and promptly fixed the problem. We found another few things that needed done, and they still let me keep the rental another day. They were able to email and provide pictures & advice as there was an issue with another service I got at a national chain shop. Words of advice TAKE YOUR BMW TO THE BMW SHOP! Other places arnt any cheaper & trust me it wouldn't be worth it. The BMW mechanics know our vehicles. The honesty, knowledge, integrity of the staff here were amazing! I only have a 2008 5 series. They still treated me like I had bought a $55k car from them. I will defiantly be back.

I brought the car in because of some rumbling noises in the suspension. after the service the noise is gone and the car feels tight and wonderful like new. Great work by Aaron Trail and his team Thank you!!!

Quick to complete . Nice waiting area. Little slow to bring the car around when done

Both service consultants / service was no doubt 5 Star over all!

Seisho is a knowledgeable advisor who works hard to meet every ask. I've purchased several Vehicles in the past but this experience was one of kind with service and enjoyable. Thanks Seisho!

Love doing business with Javier Carrion. Always professional and courteous.

Ryan Sampson made my experience AWESOME. I truly appreciate all the attention and effort he put to making sure my vehicle was ordered and delivered from BMW in time. Will have to do this again.

Great service and I am very satisfied. Dave was awesome to work with!

Took my first ever BMW in for service and everything was very convenient and done in a timely manner, actually the vehicle was ready earlier than promised so that was a nice surprise. The staff was very professional and the X5M was washed and ready to go.

Very through on information when I wanted to trade. Great customer service.

Very pleased with the service. Personnel were fantastic.

Shopped all local Denver BMW dealers for a new X1. Dealt with Dean Jones (Sales) ...liked his no nonsence sales approach, very upfront and I was very comfortable in dealing with him. No surprises. No reason to contact any other BMW sales guy in the area other than Dean. Unlike other BMW salespeople I have met, Dean has great pride in selling the vehicle and is very knowledgable in all things BMW. Plus as far as top notch facilities are concerned, nothing beats the beautiful new BMW of Downtown Denver dealership that looks like it came right out of Munich !

At awesome experience with both the staff and facility.

Great Dealership! Great Facilities! Great People, especially our Service Advisor!!! THANKS!

Very responsive. Great service and very thorough follow-up.

Everything was great. Greeting, service, facility and efficiency.

I admit I was a bit intimidated walking into BMW Denver looking at all of the beautiful cars, knowing I was probably looking for the one used car on the entire lot for my son :) I did not realize this was a by appointment type of dealership, but Amin Popalzai ended up being my client advisor and instantly me and my kiddos were comfortable. My son who is 17, said "Wow mom, I like him, so professional, he is good". I couldnt agree more. If only every car dealership was as professional as this place. We had been several places and very frustrated. Amin changed our day around once we arrived to BMW Denver. Thank you Amin

My Client Advisor, Rosa Trejos, was extremely knowledgeable and detailed! She converted us from Audi drivers to BMW drivers:)

I had been shopping for a pre-owned X5 for quite awhile and was having a bad experience, but when I came to BMW of Denver Downtown it all changed. My sales guy, John Semmelbeck was absolutely a Godsend. He was cordially, friendly and very patient with me. He explained everything about the car in great detail. The process was painless and it took less time than expected. I am incredibly happy with my choice. I would most definitely buy from John again :)

Our sales person Rosa was awesome! We would use her again for next purchase.

Mr. Amin was very helpful in explaining the car buying process . Mr. Jacob also provided excellent job .

Friendly, knowledgeable, and a passion for BMW cars and their customers. Edward has assembled a top notch staff, a great location, and built a tremendous environment. Barbara's service team actually makes it a pleasure to bring our M235 and our X1 in for service. Simply wouldn't go anywhere else!

Amazing new store with super helpful staff! Highly recommended.

Jerrod was the greatest. Professional and caring. Fit us in right away.

Had a terrific visit! Brought my X5 in for a recall evaluation and received excellent service by David and team. Everyone was attentive, friendly and personable.

Visited with "no appointment" from Vail, Dave was very helpfull and got me in Thanks

My 535i is 4 years old. This was my first experience with this company and it was wonderful. David listened and addressed the problems, found answers, provided fixes for problems that has plagued that car since it was new. The previous dealer never addressed to my satisfaction. After this experience I am actually considering buying another BMW. I have finally found someplace that knows what to do to keep these cars going.

Bought my 535i at BMW of Denver 2 weeks ago. Wonderful experience. Nestor my salesman was attentive and very informed. He listened to everything I said I wanted in a car. Brittany is an expert on what makes the car tick inside and explained everything about how to use the great equipment that comes with a BMW. The brakes did not feel right and they went over the car in the service department completely. David the tech did a test drive with me and explained everything also. Very transparent, honest and thorough. Will buy my next BMW from them. Again excellent experience.

Customer service was good and the process reasonable quick. The price of the car we purchased was very good and so far no issues. Teddy Santoso was helpful and made sure we were being taken care of at each step of the process. Very satisfied at this point.

Service got me right in. They fixed the issues on my car very quickly. Very professional; great customer service.

Great service . Received phone call & text from service advisor

Larry L was a pleasure to work with. I went back specifically to buy a car from Larry after my initial visit.

Very plasant and easy transaction,VIP treatment from pickup from airport till last minute. Salesman,Bryan has huge aknowlage and not pushy at all

Good Job, love the new facility!!! I will definitely take my car to BMW of Denver often.

this was a annual service everything was excellent

Larry was very helpful, knowledgeable, and thorough

I have been a customer of Murray Motors and now of its successor, BMW of Downtown Denver for 23 years, during which I've purchased or leased seven BMW's. I've always had my vehicles serviced at the dealer. Over all those years and in countless dealings, I've never had a bad experience. In fact, the folks with whom I've dealt have been unfailingly friendly, honest, and fair, and many have become good friends. At BMW of Downtown Denver, I particularly applaud Rod LaMotte, Senior Client Advisor, who sold me my latest BMW, Javier Carrion, Service Advisor, who has worked with me to make sure my cars are always in great shape, and most recently, Brittany Green, BMW Genius, who taught me a lot about my BMW that has increased my enjoyment of the car. My thanks to all.

Took delivery of my new vehicle on 31March2017. This is a vehicle that I ordered in December2016 through Mark Sanders and worked with him throughout the ordering and delivery process. Mark was extremely and extraordinarily nice, friendly, patient, helpful, knowledgeable, responsive, personable, and generally just an all around good guy !!! Mark kept me updated every step of the way in the ordering/delivery process like clockwork and I was never in the dark as to the disposition of the vehicle. In addition to ordering the vehicle, I also requested several non-factory dealer installed options to be added to the vehicle prior to me taking delivery. Mark expertly and seamlessly coordinated and managed the ordering and installation of said items flawlessly, as if they were factory ordered/installed items. Mark far, far exceeded my expectations and I 100% recommend him and will most definitely be seeking him out for my next vehicle !!! Mark. Thank you very, very, very much !!! If you are contemplating purchasing a new vehicle and are reading this, what are you waiting for ??? Call Mark, and you will be driving with a huge smile on your face in no time !!! Guaranteed !!!

Took delivery of my new vehicle on 31March2017. This is a vehicle that I ordered in December2016 through Mark Sanders and worked with him throughout the ordering and delivery process. Mark was extremely and extraordinarily nice, friendly, patient, helpful, knowledgeable, responsive, personable, and generally just an all around good guy !!! Mark kept me updated every step of the way in the ordering/delivery process like clockwork and I was never in the dark as to the disposition of the vehicle. In addition to ordering the vehicle, I also requested several non-factory dealer installed options to be added to the vehicle prior to me taking delivery. Mark expertly and seamlessly coordinated and managed the ordering and installation of said items flawlessly, as if they were factory ordered/installed items. Mark far, far exceeded my expectations and I 100% recommend him and will most definitely be seeking him out for my next vehicle !!! Mark. Thank you very, very, very much !!! If you are contemplating purchasing a new vehicle and are reading this, what are you waiting for ??? Call Mark, and you will be driving with a huge smile on your face in no time !!! Guaranteed !!!

John Semmelbeck, Todd and Vida and the staff at BMW of Denver Downtown were pinnacle of courtesy and efficiency, kindness, and professionalism in buying our BMW from them.

Always Fast & Professional. I especially want to acknowledge & thank your staff member who takes me home after I deliver the car & brings it back to the house after it is serviced. This is the 3rd round trip we have had together and he is always courteous and an excellent reflection on Murray Motors.

Nestor was the perfect person for me to work with. As a result, I ended up buying a car that 100% suited my needs and my budget. Kelly, on the financial end, took the time to explain the pros and cons of add ons such as windshield protection, etc. With the help of these two gentlemen I feel I made all the right decisions.

My service representative Art Smith was very knowledgeable and friendly.

Took my car in for new tires and an alignment last weekend. Service is always so great and the environment is so appealing.

I'm always on the road so I find myself going to different BMW dealership for service. I had an excellent experience at the Denver Downtown dealership. I called the day before and was able to get an appointment the following day. Very efficient check-in, rapid service, and excellent customer service. Everything you expect from BMW!! Well done.

2nd time I've purchased a car from this dealer, my experience was once again great. We had just gone in to window shop. No one was pushy. I asked to see a certain model with certain accessories, Teddy looked in the inventory & found exactly what I asked for. After checking out the vehicle, we decided to purchase.Took no time to complete paperwork, my questions about warranty & maintenance were answered. Car was gased & added to my BMW Connected account before I left the showroom. The "Genius" team went over everything, even added a bow. Thank you all.

I had a great car buying experience with Nestor and Kelly. I highly recommend this dealership! This is car buying made easy.

Nestor and Kelly were wonderful, and so was the gentleman at the BMW store. Unfortunately I did not get his name when he helped me the next day when I returned to buy front front mats.

Great overall experience buying a BMW. Anthony Salazar was great - knowledgeable and no incentive to push a more expensive car. Car buying the way it should be. Love my new car.

Excellent and super speedy service appointment at this service center. They're always nice and informative.

Our sales person, Nestor, was professional, friendly, knowledgeable and accommodating. There was confusion in the price indicated prior to signing, which we caught. There was a following issue with the correct tax for our home address, which was caught by their finance staff, so no harm.

Second time using BMW Service. Nice job with a fair price.

Teddy was great. He made it a pleasure buying this car. I love my 2014 535d.

A great buying experience all the way around, from the first test drive, to attentive service by the sales team, and finally, a thorough tutorial by my BMW Genius, the darling Brittany Green. Yay team!

Arriving in Colorado after a cross-country drive, we needed a warranty service but has also developed a squeaky ball joint during our drive. From the moment we arrived at the dealer, we were treated professionally and courteously, including being given a loaner vehicle for five days. Because of difficulty getting parts, what should have been a one day service lasted five days. The dealer-through a service rep-kept us up-to-date twice a day, always assuring us that he would do all he could to keep the repair and service moving, that he would continue to check on part's deliveries, and that we should continue to use the loaner as needed. When we picked up our car, we received the same level of courtesy and professionalism. Importantly, the service fixed the problem and related problems that had arisen as a result. This is a first-class operation!

Service personnel were extremely knowledgeable. Turn around time on a mid day appointment was same day for the replacement of wiring harnesses; actually 3 hours! Loaner service was greatly appreciated and allowed for me to keep my day going.

I scheduled and appointment, arrived on time, my car was welcomed, repaired in the promised time, everything works now, and the loaner was fantastic, and I would buy another car from this dealer if I could decide which one I want. Just haven't figured it out as yet.

Beautiful facility, I had an appointment for car service and when I pulled in, had 3 people jump in and take care of me. Excellent service. Will not take my BMW anywhere else

Finished a series of needed repairs with this dealership. Service Advisor Enzo Giron was of great assistance in assessing and prioritizing the work. His vehicle knowledge helped me to understand the scope and range of problems. Excellent communication and very customer service oriented. Thanks, as well, to the mechanics who got the problems solved!

Experience was terrific. i had a loaner car for two days. Jessica was wonderful...

My service advisor, Jerrod S, was excellent. I had a warranty repair completed and Jerrod gave me timely updates on my repair. The whole process was from drop off, loaner car, and pick up was first class.

I had a crazy noise that was making me crazy. They located it and now I am driving happy!!!

great service with a drop in appointment. thanks so much.

Murray BMW on Colorado Blvd. just opened their new facility...very nice! Due to the new settings and personnel, it seemed they are working on someglitches. My car was ready, but the paperwork was not. The very helpful and friendly staff emailed me the paperwork so I could be on my way.?

Bought a used car from here. Price was definitely fair and car seems to be in great shape. Best though was just the buying experience. Amin was so friendly and helpful (and patient when my insurance company was causing issues), his manager and the financial guy at the end were also was very pleasant, everything was low pressure and easy. Way better than I found at most places. Would definitely buy from them again!

Purchased CPO car here (Murray) Apr 2015, and had a very nice experience with that--pricing was fair but still a bit negotiable, and whole process was painless. Had car in to body shop twice now after having people hit me, and they did a very nice job and worked well with other party's insurance--all I did was file initial claim and bring the car in. Had occasion to have Service Dept address a couple issues under warranty, and they performed and persevered admirably in the face of an intermittent problem, and I'd like to give special recognition to Jessica Wagoner in this regard. --Patrick Ferrell

Great experience. Jeff, Jason and our BMW genius Jake were all great to work with. Would recommend visiting them next time you're looking for an awesome BMW and having a great car buying experience.

I purchased my 3 series from Ralph Schomp and have had nothing but bad experiences with them, last week I took my car into BMW of Denver for the first time, I was so impressed with the customer service, and I will take my car back in the future.

Excellent experience from the time I contacted them about the car as posted on the internet, to working with me to transport it , register it, etc.. Matt and Matt and Roman were professional , friendly and efficient. Will definitely consider this dealership again...and I live in Nevada!

Had a great experience getting a tutorial on the Connected Drive service and the vehicle features from Murray's BMW Genius, Donna Holmgren. She was very professional and helpful!

BMW of Downtown Denver has offered great service a always. Shawna in service was professional and kind

From the moment I walked in the door, I was politely greeted by one of the managers who introduced us to Teddy. He patiently answered all of my questions and then proceeded to show us several options. He was very patient and didn't pressure us. The entire "team" at BMW of Denver Downtown made my experience buying a car that day very pleasant. I love my new BMW and I look forward to servicing the car at their beautiful new facility. I highly recommend BMW of Denver Downtown.

The old Murray BMW is not BMW of Denver Downtown (ironic as they are about 4 miles from Downtown Denver), but I must say they've built quite a dealership. Physically it's huge and very state of the art. All is all buying a car there was fine, my only complaints: they have some good deals, but they go quick and the sales staff seemed to struggle with locating vehicles in the inventory and being sure they were still available. I guess that's the price to pay for getting a good deal so be persistent. It took a long time to finish the deal (which included a trade so that's part of it), would have liked it to be quicker, but it's not like it's something I do all the time so not a big deal. For sure I would recommend and will go back here first when it's time for me to trade up.

Good, beautiful new facility, just a long experience.

Great experience! Staff is superb helpful and knowledgeable.

After purchasing my new SUV, I needed help learning all of the new features. I was given a tutorial by the most knowledgeable, Donna Holmgren. She taught me so many things about my new car. I never would have guessed all of the new awesome features had it not been for Donna. She was patient and walked me through the steps and answered all of my questions (I ask a lot). Looking forward to my next tutorial with her. She made my car buying experience pretty awesome.

Courteous service. Great new facility. I had a great experience.

Easy to work with and very knowledgeable. Repairs were done by them while working with an outside warranty company. Explained everything in simple terms and looked out for me.

We shopped every BMW dealership in the Denver area. We went back to Murray because Rodney Lamotte, our sales person, was so quick to understand what we wanted and was able to offer us the best price in town. He went above and beyond to make the sales process quick, easy and accurate. He truly made the entire experience fun and made sure I got the exact BMW X5 that I had been shopping for! Thank you Rodney! Now if that wasn't enough, I came back to the dealership a month later to have Brittany Green, my BMW Genious, show me how to use all of the amazing BMW technology in my car. Brittany was very patient as she showed me the endless "Really Cool" things my car can do. I loved the car when I got it, after working with Brittany I'm in awe. Thank you Brittany for showing me that my car is even more amazing than I thought! Thank You Murray BMW of Denver, this was truly the best car buying experience of my life!

Great customer service, everyone in the facility was very friendly.

The service advisor and service manager was exceptional!! They made sure I was taken care of quickly on a Saturday none the less. Never missed a beat! I felt like they honestly made me a priority. Great Job!

One of the most important measures of customer service is the effort they take when they initially fail. We had a less than satisfactory experience, which I called out to their survey person who called. The GM of the facility called us almost immediately and took over our situation directly. We were quite satisfied with the last experience we had with the dealership. More importantly, their collision center also provided us with the utmost of excellent service. They provided us with a clear estimate and were up front with the potential pitfalls and timeframes we could expect. They not only navigated difficult situations with our insurance company but also, they over delivered on expectations. Definitely very happy we went with them!

I always receive excellent service here. The staff is kind, friendly, and eager to assist.

My genius rep Donna Holmgren was a pleasure to be with. Her knowledge of the vehicle was top shelf and her patience for my lack of tech skills was remarkable. During the process, she diagnosed that the mic wasn't picking up voice commands. She got us into service immediately and got the problem solved. Donna made my transition to the new X-5 seamless. Steve W.

I really like the facility and the people. For me it is convenient and easy enough to get to and the repairs were done in a timely and efficient manner.

Very surprised and pleased at the overall attention and service that I received.

Art Smith was Exceptional! Very polite and answered all of my questions. Thank you! I sell homes for a living and he went above and beyond! So appreciative!

Painless, cared about our needs and gave us a tremendous deal.

Best group of guys I've ever bought a car from!!!! From Matt in the Internet sales to Amin on the sales floor they were the most courteous respectful caring automotive group I've ever met. You can guarantee I'll be buying my next (7th) BMW from my friends @ BMW of Denver Downtown!

The sales team, parts department, service department and finance department all helped to make my experience wonderful. I appreciate the follow up by the BMW Encore team to aide in getting me familiar with the features of my new X3. Overall, I am delighted!

Very friendly and professional service. They were easy to talk to and a pleasure to work with

I had a great experience with BMW Denver!! Jake (my genius) was both fun and patient with me. His knowledge of the car was fantastic! He totally set me up for a fun, safe and amazing ride in my new 328i. Alex (my sales person) was very helpful too and he will make a great addition to the BMW family. Thanks everyone!!

Jake was very knowledgeable, and taught me a lot. However, it was kind of overwhelming learning so much at once, so I am afraid I might forget most of it. It would be awesome to have a "cliff notes" version of the owners manual that shows off some of the fun bells and whistles. Just a **suggestion**

Had a battery problem; had to come back a second time within 45 minutes but the work was then done beautifully and quickly. Called at 2 p.m. about battery - no call back until 6 p.m. - a little slow; meanwhile, I had taken the car in and the work was done.

enrique went over and above and was a pleasure to work with

I always take my X5 to them for service. Art is by far the best service manager I have worked with. He is always attentive, responsive and wonderful to work with. I know I am being well taken care of when I go there.

Intermittent headlights on left diagnosed as bulbs going out - $650 Radiator hose - $350 Couple of other items - Total bill - $1,800

Excellent service. Everything was supposed to be no charge, and it was including new wiper blades and a wash and vacuum. No one tried to upsell anything. It was a great experience.

They did a really good job with my car treated me really good

From time of purchase to 50,000 mile service Murray motors and staff have been nothing but professional. Always fixed problem first visit. I'm very satisfied with my 2016 328xi but when it s to purchase my From time of purchase of 2016 328ix to 50,000 miles ,Murray BMW of Denver has been nothing but professional. Friendly sales and service. Service was Done on time and estimate pick up time was very accurate. Always fixed right first time. When it's time for my next purchase I will know where to go.

The interaction was very professional and pleasent.

outstanding. from alex the rep to the finance guy( JD) to the genius guy - super nice. made the experience fun and easy.

I just purchased a new X5 and the salesman Jake made the experience easy and pressure free. It was, however, the expertise, patience, charm and thoroughness of BMW Genius Donna Holmgren that made this the finest customer experience I can remember. Her sincere interest in my understanding and appreciating the many features of the X5 and her enthusiasm for and confidence in the BMW brand and the dealership left me feeling very grateful to be a customer of BMW of Denver Downtown.

Great experience, very friendly and professional non-pushy staff. I called the salesperson (John Hager ) a few times over the weekend and discussed various things before making final decision to buy. Follow up appointment with Jake was super informative about all the options and how to set things up

Donna Holmgren = BMW Genius = Outstanding service! Donna did a great job showing me the basics as well as all of the bells and whistles on my new car. So helpful, she was engaging and genuine. Well done Murray BMW, well done.

Best service I've experienced in years. I would reccomend this dealership to anybody who likes quality service and timely. My service tech was very professional and informative.

Excellent service. Fast and courteous Highly recommend.

service as usual was great. called in the morning for an appointment and had one that afternoon. needed the front end alignment checked

Always a pleasure dealing with Shawna, my service advisor. She takes care of the maintenance issues and has the service department take a look at other items on the vehicle.

Big thanks to Brittany Green for taking the time with me to help me understand all the cool features with my new 340i. Brittany patiently answered all my questions even when they were probably a little too basic. She even modified my audio system settings – sounds amazing now!

everything was great, quick, efficent and very helpful

Great place and great people . The whole process of buying was very friendly, pretty easy and successful. I will definitely buy from them again

As always, Melissa and the Murry BMW team really did a great job on my 335i service. I was greeted as soon as I drove into the new service bay, and the porters were friendly and courteous. Melissa welcomed me with a smile, was knowledgable and thorough in taking my information, and was very efficient in getting my on my way. When my car was ready, I received a text message alert along with a link by which I was able to review my invoice and pay my bill from my iPhone. My car was ready on time and was beautifully washed and freshly vacuumed. During the few minutes that I waited for for my car to be brought around, I explored the new showroom and enjoyed a cappuccino. The new facilities are gorgeous (the second floor showroom is fantastic), and the client waiting area is very comfortable. I am very pleased to have a reliable BMW dealership in Central Denver and the new location is wonderful.

I bought my car from a used car dealership and not from Murray. However, as a certified pre-owned it was still covered under the manufacturer's warranty. With every visit to the Service Center at Murray my wife and I have been treated like family. They've always been friendly, courteous, and patient with my questions. Because of this level of service, all future purchases of mine will be through Murray BMW. Top notch customer care and experience.

From the time I walked into the dealership, I was met with nothing but kindness and a sincere interest in helping me find the right car that met my needs. Their team worked diligently yet with great care to map out what option would be the best route to pursue with trading in my other vehicle. When I came back to finalize paper work it was like a walk in the park, and next thing I knew I was in my new car. The BMW Geniuses really know their stuff too so you get the most out of your vehicle.

I recently bought a certified pre-owned BMW 528xi from Murray and I must say the staff and the service were wonderful. The salesman (whose name I've forgotten, starts with an A) was great, very low pressure which I needed at that time as my 27 year old BMW had just "died" and I was a bit of a wreck. We looked at it on a Thursday, the salesman called me Friday and I test drove and bought it on Saturday. I'm sure I don't need to mention that there have been a few changes in BMWs over the years, loke all the computerization. But Donna Holmgren, on of the "Geniuses" soon had me set on the right path, She was ever so patient and knowledgeable. A heartfelt thanks to both!

Teddy at Murray BMW was awesome! He gave me the best deal possible and was a fabulous salesperson! I would highly recommend this location as I felt that everyone on the staff was friendly and made me feel comfortable! They truly treat you like family and it is a great place to shop for a BMW. Start here first is the advice that I would impart on others if you are in the market for a vehicle!

Brittany Green did a great job explaining all the great features of my new X1. Very fun to drive and beautiful. And if you want good honest help from sales ask for Tom. You won't be disappointed. Thanks to all!

Had a totally no-nonsense, professional purchasing experience with the folks at Murray BMW for my 2016 328 xi this past Saturday. Teddy (our sales rep) was fantastic from start to finish and patient with us when we were weighing our options. Sales process was as painless as possible from start to finish with our toddler in-tow.

Very friendly and courteous staffs, I got my car in and out very quickly and their rate is very good

Every minute of the process was as enjoyable as buying a new car can be.

Best of the best dealers. Stands by any difficulty of difference better advertising and actual vehicle.

Great service and great sales at Murray Motors . LOVE LOVE LOVE BMW

what a fantastic service. JAVIER is THE MAN. Very down-to-earth, friendly, helpful. Got the job done well and efficiently. Highly recommended.

Jst got my BMW bout a month ago and thanks 2 the cutie Anthony i not only got a good deal but everybody there was nice and friendly! Great experience! Thanks anthony! Such a cutie!!! �

Awesome experience with Donna Holmgren as my Genius! She was fun and informative. Since my "BMW" Class she has answered followup questions via text. Most helpful in learning all the options on my new car!

I had a wonderful experience with Brittany Green - BMW Genius. She showed me things about my car that I had no idea were possible. Her patience, good humor and sincere desire to help me get the most out of my vehicle were outstanding. Thank you Brittany!

I just purchased a 2017 x5 from Murray BMW. This was my 4th x5 purchased from Murray. Every phase of the process was seamless and easy. Rod worked with me on several vehicles, ultimately finding the best fit and financial plan to best serve my needs. Tina was able to answer all my questions in a timely manner and get me through the paperwork expeditiously. Brittany educated me on my new car. She knows her BMW's inside and out, meeting with her was extremely beneficial in my understanding of all the new bells and whistles on my new x5. Thank you Murray BMW, there's a reason why I continue to come back!

Outstanding in all respects....client advisor Amin Popalzai extremely professional. Amin was our point of contact during entire process, couldn't be more satisfied.....use this gentleman!

Paper work was not very efficient. It was not the employee's fault. Rather it was the quality of his equipment. The sales person was fabulous.

I had a fantastic, educating and relaxing experience with Jacob Herning. He was very professional and related the information in a way that I could understand and grasp as he taught me everything about the functions of the controls on the dashboard, steering wheel, doors, etc....

My service adviser wwas excellent...Good communication, on time performance.

I always receive good service at Murray BMW. The service reps are courteous. I can't wait for the new dealership building to open.

My service experience at Murray Motors was efficient, professional and filled with courtesy. I highly recommend this dealership. I can't wait till their new facility right around the corner is finished

Great experience with Teddy! He was informative and easy to work with.

Knowledgeable staff and forthwith with explanations on options.

With today's technology,we as an independant collision repair shop,the challanges are increasing and having wholesale bussinesss with your BMW and Mercedes for well over 12 years have been wonderful to say the least.several times now,I've hauled customers of our's vehicles to you after we repaired all the collisin work and service dept.always takes excellent care of me.And knowing my driving situation(150+miles ea.way)All diognostic's and reprogramming are complete while I wait it out. Couldn't ask for anything better.And your parts dept's are outstanding(Dave in BMW)and Chris in Mercedes)and the rest of the parts dept do an excellent job for us!!!And hopefully the next time I come down,the new place will be done.Looks amazing....Thank You All,....

Great service! On time and well explained. The facilities are showing their age. I look forward to the new facility, which is supposed to open in December.

Given their under construction status they are doing the best they can. Teddy took good care of us. Donna the "BMW genius" was fantastic showing us how all the technology on the car works - and there is a lot! I give Donna a 5 she is friendly and knows her stuff. Love my new car!

Great tutorial from Donna Holmgren! You are the best!!!!

Very nice and helpful. Let me use loaner car for three days and go back up to Breck with it and wait for me to bring it back. Art and Jared are nice.

I had a great experience with Schomp BMW. We had to drive down from the mountains to look at a car and got stuck in traffic for 3hrs! Larry Lentz stayed late and was extremely patient with us as we looked at the car, it was even a Used car!. It ended up taking till 11:30 at night, but we found the right car, with the right price for us. Vida Bundy, was efficient and thourough going through the financing and explained all the fine print and worked with us to figure out all the details. In particular, Jake Gordon one of the 'Genius's' at Murry, was great. Not only did he have all the answers to our questions as we looked at the specs on cars, but stayed later than everyone else to go through all the details with my wife and I. He was genuinely excited for us and seemed to be excited to explain our new car and its features to us. Couldn't say better things about his Customer Service, Professionalism and knowledge.

I had a great experience with the Sales Staff! And the Financial process of my Lease was super fast, easy and head ache free!

Such a pleasant experience, purchasing my first BMW. There was a delay getting the trailer hitch installed and Seisho Limbacher therefore delivered the vehicle right to our home. He even had Jake Gordon come and do the on-boarding training for the vehicle then. He was super knowledgable and gave some great hints for winter driving conditions.

Enzo at Murray BMW of Denver was and has always been very helpful! I bought my vehicle from somewhere else with an extended warranty and the warranty company didn't want to honor the warranty for a very expensive repair and Enzo spent hours on the phone explaining to them why hey had to. Eventually they listened.

Had to wait a long time because of renovations at dealership but got a great vehicle at a fair price

I just purchased my second BMW from Murray and was pleased, overall, with the ease of the transaction. Donna Holmgren was especially helpful in pointing out all of the vehicle's features.

Donna did an excellent job of explaining the many features of my new 535i. Very happy.

I had some mechanical problems with my BMW X6 and Melissa was very helpful throughout the whole process. She kept me inform during the whole process and made sure the car was fix before returning it back to me. I'll recommend Melissa to anyone going to Murray BMW of denver.

The team was knowledgeable, professional and the process was seamless and effortless.

If you haven't scheduled your Genius Bar appointment I highly recommend Brittany Green! Best hour spent getting to know my new BMW with the help of Brittany, a BMW Genius. She really knows what makes a BMW tick!

I brought my vehicle in for a suspected transmission issue that was covered under warranty. Roger Frank in the service department not only handled the repair in a timely manner, but he kept me informed every step of the way and even went out of his way to ensure that I was given a loaner vehicle when he realized that my repair would not be finished in time for a weekend trip to Aspen that I could not cancel. Roger has made me a Murray BMW customer for life and I will not hesitate to return for service or when I am in the market for another BMW!

Big thanks to Brittany Green for taking the time with me the day I purchased my new X5 to help me get to know the ins and outs of the vehicle. And more thanks for following up with me for a second opportunity to learn from her about all that I can do with my car. There's a lot going on with the new X5s and Brittany was a big help in making it easy to understand.

Service was great. Jake was very knowledgeable about the structure or the car to the electronics. Great selection of all cars I was looking at. Service team did good on the detail. At the time of my purchase the dealership was at its temporary location for construction. Things were tight and took a little more time, but they manage to get it done.

A few weekends ago I had my genius appointment with Donna, and couldn't be more pleased with her knowledge, time and consideration! She went above and beyond to ensure I understood everything my car was capable of and helped me to get everything setup for easy recall. I am so appreciate of this service and as a first time BMW owner, couldn't be more impressed. Thanks to the Murray BMW team!

Second X5 purchased from Murray in last 3 months. No hassle sales process and exceptional service. Dealership really appreciates our business. I would highly recommend Murray.

Best customer service ever. Enzo is especially professional and courteous. Wouldn't go anywhere else!

Was a great experience with customer needs always trumping everything else. Once they move into their new facility they should be able to take of customers even better.

We came 200 miles from Pueblo to buy a car. The dealership made our translation easy and smooth. The people at Murry BMW are great! We love our X5!

I have taken my auto to Murray Motors for years my only concern is the checking process I always schedule appointments for service Murray Motors should review the check in process it should not take 20-25 minutes.

The purchase was completed professionally and expeditiously. The price of the car was very fair in comparison to local and national cars of similar age condition and mileage. Client Advisor Seisho Limbacher was extremely knowledgeable, helpful, and accommodating. I would recommend Seisho and this dealership.

Not fair to include "Facilities" because a brand new facility is under construction, putting pressure on the existing one. However, the level of Customer Service (along with the ultimate repairs/maintenance) is outstanding! (Won't specify the Service Advisor because don't want her overwhelmed, but will state that the Service Manager, Barbara Marin, deserves enormous credit for what she is accomplishing under tremendous pressure.) If you are in the position to buy a BMW, or need yours serviced, you can't go wrong at Murray.

Always have had a good service experience at Murray BMW.

My husband and I purchased a car with Teddy Santoso. It was super easy and refreshing working with a sales guy who wasn't creepy and pushy. The car we purchased was a used car in incredible shape. They take great care of their inventory! We'd recommend this location to car buyers.

When Sonic took over Mark's dealership, I expected the worst and have been surprised to be treated to continued wonderful service.

Straight forward, no nonsense and very professional all the way through. Everything that you would hope for in a new car buying experience. My contact was Jerry Kramer.

Jarrod is an outstanding service advisor. Thank you.

Melissa Moore did a great job as my new service advisor. She is professional and her communication style is approachable and helpful.

Murray BMW is the best because of the people that work there. Taking my vehicle in for service is always a great experience because of Enzo Giron. He is always friendly, professional, has a great attitude, helpful and knowledgeably. I couldn't of asked for a better Service Advisor. He is always prompt with follow ups and making sure everything runs smoothly and efficiently. He is a pleasure to deal with and is the reason why I keep coming back to Murray. Thank you Enzo for being so Great!

Always feel valued as a customer. Service Manager took time to answer all my questions including those that had nothing to do with the recall.

Melissa, our service rep is outstanding. Give her a raise!

Just Bought a 2010 Jeep Grand Cherokee and I recommend this dealership to anyone! My Salesman was Teddy Santoso and he was a great help. He helped me through the whole process and was true to his word from the start. Recommend him to anyone who comes here to buy a car!

Fantastic experience, have been there multiple times for routine oil changes and such and it's always a great experience.

Good service experience. Service Rep super nice and helpful. They went the extra mile and washed the car. New facilities being built and will be a better experience when waiting for a car vs the cramped building they are in now. Quoted me a much lower price for a repair that I need to get done vs their competitor in Highlands Ranch.

It is always easy to schedule appointments with Murray -- My tire got a screw in it on a Friday and I had a 7:20 am appointment on Monday with a loaner car. The staff is phenomenal! I have brought my X3 in on numerous occasions without an appointment for low coolant, no washer fluid, a new license plate cover... etc. and they always are willing to help you. Murray is great!

The work was performed on time and was reasonably priced. The loaner was very much needed and appreciated. My car was not washed as expected so that was a disappointment and no reason was given.

Great customer service. Rep was terrific, great experience, would recommend to other people

Murray Motors is the reason why we have a BMW and will stay with BMW. We are taken care of in a most professional and caring way. Their service is Number One in every way!

Pleasant people. Comfortable place to wait. Nice to have coffee, donuts, water, etc.

Prices have come down dramatically! It's nice to have a one stop shop and quality service. Everyone there had some of the best customer service in any establishment I've been to. I will recommend them to everyone and I will be back. Thank you it really does matter! The only 4 score is I had to go home and clean all the glue off my rims.

Thank you for the consistent service and professional treatment.

Prompt Courteous Service-Anxious For New Facility To Open

Excellent service on my Convertible as usual. Can't wait until the new facility is built and in use!

My salesperson was very knowledgeable, informative and professional.

I live in Iowa & have a Daughter that lives out here. My first experience with Murray BMW was with my 1995 740IL. Fuel pump went out & they got me back on the road in 1 day!! Excellent Service! Then my 2nd experience with them was today. My 2010 750LI X Drive. It told me it was 1 qt low on oil & that all my tires were low. I took it to them & they had it taken care of in 5 min's! And didn't charge me anything!! Wow!! Love Murray BMW of Denver! Thinking when I'm ready to trade & upgrade, I'll be dealing with them!!

Excellent service! I will continue to lease my cars from Murray Motors!

I have brought my car to Murray for routine maintenance and have dealt with Javier Carrione. He is a class act. His customer service, knowledge and dedication are outstanding. He is an asset to Murray and the main reason why I will return to Murray in the future. Best customer service I have had in any industry for a long time.

After waiting for service work and some repairs, I've become another satisfied customer!

Awesome service! Had my follow up genius appointment with Donna H. She is so perfect for her job. She is a great teacher and really enjoys her job. Amin was my salesman and did an outstanding job getting me a fair deal on a custom ordered M4. After calling 3 dealerships I found that Murray had the best sales team, service, and customer support. I have owned 4 previous BMWs and can tell you that this dealership is excellent. But what makes it excellent is its staff. Keep it up Murray. A very special thanks to Donna and Amin for making car buying experience a memorable one!

Our experience was great from the moment we walked in the door . Our sales guy "Will" was super nice and really knowledgeable. It was a pleasure working with "Vida" who made the paperwork and financing process efficient and painless. Everyone working in the dealership was so friendly and helpful. It was the best car buying experience i've ever had!

Great place to buy a car. Loved working with the crew there (Amin, Saisho and Geo), Donna the BWM Genius upped my learning curve greatly on the new car. Thanks everyone. Always happy to refer my friends your direction.

Pre-scheduled a maintenance check. All services provided were great.

Good job! Finished on time, washed car...will be back.

Had good experience and done very fast. Will helped a lot through out the process. Jake did a nice walk through for the basics.

Outstanding and professional service as one would expect from BMW. The same care and consideration that goes into their cars is evident in the service at Murray, and I know my vehicle is in great hands with them.

LOVE Murray BMW. This is the third vehicle I have purchased from them. Great service from Rodney Lamotte. Donna Holmgren is fabulous - I would have never figured out how to operate my new car without her assistance. The finance department was fabulous as well! I will continue to give my business to Murray BMW!

When I was ready to try the new X3, we went to Murray BMW of Denver and experienced over-the-top customer service from our initial contact through the closing of the deal. The staff at Murray BMW really want to make sure you are happy with every detail of the car and the transaction. We were very impressed with the amount of time they took to give us an orientation on the car, making sure we understood every feature. The "BMW Genius" is awesome! Two days after the purchase, we received an invitation to return in 2 weeks to have a follow up orientation in case we had more questions. Murray BMW will be our "go-to" dealership from now on!

Javier did a remarkable job very professional. He was asked to check the car for after-market warranty repairs. I got $2700 worth of work for my Bmw 328i 2008 for $430 and I got a new BMW as a loaner/

Service was fast and smooth. Customer service was excellent!

The employees was really helpful. Great Customer service.