I am honestly so impressed at how courteous and over-the-top caring everyone one was. I was going to the dealership to test drive a 2020 BMW X1 but when I realized it was the perfect car, everyone stayed late to make sure I left that night happy and with a new car. They were able to clean it, get through all the paperwork, and even wrap it in a bow. Michael Callahan was an amazing salesman and I would highly recommend him to anyone that asks “where should I go to buy a BMW”. Thanks guys!

Kourosh was wonderful to work with. I had just started researching X7''s and found a CPO on their website. Received a call immediately to schedule a test drive. I had limited time, but knew i had to have that car. Kourosh and Amin in financing worked quickly to make it all happen in under an hour. I signed and left with the intention of getting an Uber to the dealership the next morning to pick up the X7. Kourosh offered to pick me up at home and drove me to the dealership. He then came by the house on Sunday morning to go over the more advanced technology in the car. Overall extremely satisfied, and highly recommend working with Kourosh if you get the chance.

First let me say that in over 25 years in the Automotive industry with more then 20 of those years being either a General Manager or Dealer Principal myself including having a BMW store for 15 years I can say with 100% certainty that BMW of Denver is an extraordinary run store. I know that many people out there are apprehensive about working with dealerships run by National Dealer SUPER GROUPS but I can personally assure you that this Dealership is run just like a community business with the customers needs being the #1 priority. It definitely starts with their leadership "Ed Freehart" the General Manager who from what I have seen first hand is very hands on with every single aspect of the business and is always has an open door policy for customers or potential customers who have questions or concerns. Very rare to have individuals at this level who operate like this. All the way down to their Service Department and particularly one of the main Service Advisors "Joshua Velasquez" who is FIRST CLASS across the board. He makes sure all of your concerns are addressed personally. With as many BMW certified Master Technicians at this facility and their use of one of the most state of the art programs that allow customers to see basically hands on what issues their vehicle may be experiencing "Quick Auto" which are personalized videos inspections made specifically for your vehicle from the BMW Master Tech handling the repair of your vehicle gives a full level of transparency which is a major asset for those that may not be experienced with repair terminology. With this said I still work within the industry and work for one of the largest national organizations in the Automotive industry and my job consists of assisting organizations and dealerships that need help getting their organizations up to speed with where they should be its usually very easy for me to walk into a store and pick it apart.....that is not the case here and not only to I Service my personal BMW here but VERY RARELY am i willing to personally recommend a dealership to purchase a vehicle or service their car because in my position it is standard to try to stay away from doing this but I have multiple friends and associates that will be coming to BMW of Denver Downtown to do business. FIRST CLASS OPERATION FOR " THE ULTIMATE DRIVING MACHINE"👍👍👍

Working with Ethan, Craig, and Amir was an amazing experience. The team was able to handle most the process online, which is a huge Benefit in these uncertain times. The notion of spending the day at the dealership, or being forgotten was eliminated by the bmw of Denver team. Their attention to detail, listening to my concerns, and willingness to act in my best interests vs their own was not only shocking but amazingly appreciated. I left with the car I wanted for less than the price I was willing to pay. I really felt they were more interested in ensuring I had a great experience than, simply selling a car. Every step of the process was extremely transparent and I never felt that Sales/Closer/rushed vibe. If you’re in the market for a new car or used I highly recommend Bmw of Denver, and also highly suggest you ensure you work with, Ethan (Sales) Craig (Sales Manager) Amir (Finance).

top notch facilities all at the top tier of BMW's image requirements and very comfortable. Substantial amount of BMW Master Technicians

It's always good to work a pro like Sam

I can’t even begin to express my gratitude of how great my experience went at BMW today. The professionalism & customer service from all employees I worked with today was superb & Kourosh is by far the best sales man! He works hard and makes you feel like his #1 priority as a customer. More importantly, I gave him my budget & he helped make my 330i BMW dreams come true. Make sure you ask for Kourosh when visiting BMW of Downtown Denver. YOU WONT REGRET IT!

Great service! I am a first time buyer from a dealership. Nick really helped me out and was VERY HONEST with me about the car. Letting me know about the bumps and scrapes. I DID NOT FEEL LIKE I WAS BEING TAKEN ADVANTAGE OF! He even answered my request about putting the car in the air so I could inspect the underside, since the car was once owned on the East coast. It wasn't a BMW but I felt okay buying it from them. He even made sure that I was taken care of on his day off! Austin really helped me by giving me a MUCH lower monthly payment and elated my fears by giving me a warranty and gap insurance at a very reasonable price! They were very patient with me while I sorted some things out with my insurance company. I've worked at two high-end dealerships and this did not feel like either of those experiences.

Kourush was the best ever . I’ve bought 7 cars from different dealerships over the past years . This has been by far the best experience and this dealership has earned all my future business. From the sales manager to Kourush what a great experience. Kourush and your team made it to even more special by making this surprise for my wife special , with a bow and playing along until we could surprise her .

My sales rep was Ashraf Mohebi. He was outstanding to work with. My friend had referred me to another sales rep who was busy at the time and I am so glad it worked out that way. Ash was very genuine, not salesy and seemed to care about my experience. He has been fantastic about a few follow up questions and and also at helping me to get the car back in to repair a small chip in the windshield. I would happily refer anyone I know to Ash. I know they would be in good hands.

9/11/2020 I purchased a car in mid June 2020, and I am still waiting on a title. It has been over 3 months. They are not communicating with me anymore. They will not return my calls, or my emails. Their response is they are just really far behind. Buyers be careful! I will update this review as the process continues. I am out of state so I can't just swing by to talk to them. 09/15/2020 4 days after my initial review, Ed to the rescue. With the title in hand I was able to register my car the next day. I emailed Ed the General Manager separately and he apologized for the delay, lack of communication, and to refund me any fees I incurred. I just wish someone else on his team could have easily kept me in the loop. I don't know if I jumped over others in line to get their title, but the length was getting a little much. Other then this big debacle, the process was great. My sales rep Ethan was nice enough to pick us up at the airport as well, to save us the $60 ride to the dealership.

I appreciate the no pressure approach of BWW of Denver Downtown. Anthony was very helpful and answered all my questions. When it was time to purchase, the process was smooth, clear and very easy.

It is an excellent service especially from Brandon Borja.

I had looked for months for the car I wanted and I had been disappointed with the poor customer service I received at other dealerships. I went to BMW of Denver Downtown and had an excellent car buying experience from Kourosh Noori. He made it exciting to buy a car! He even called me a couple days after to make sure I was happy.

Love BMW. Friendly, and professional. The entire staff is welcoming and helpful! Very reasonably priced. Our car feels and runs like it’s brand new. Thank you!!

When our X3 broke down we thought it was done for good. But the people at BMW had other plans. I was so impressed with the professionalism and honesty. Not only did they get our car back on the road, but they had open communication through the entire process. Mechanics would provide videos explaining each issue and worked with us to get an action plan together. Can’t recommend these guys enough!

Kourosh did a fantastic job with helping me acquire my new vehicle. His enthusiasm and service was great! He was honest and straightforward with everything.

My experience was great, i feel that i was given great information about the car from Ryan, the financing part was a bit rushed with the closing of the store but overall it was excellent i would definitely recommend a friend or family member to visit the BMW of Downtown Denver dealership.

Was surprised it took 40mins from my appointment time until I was actually checked in, but service was easy and pressure free. Palmer was attentive and kept me updated. Mobile invoice/payment options were convenient.

I had a great experience working directly with Evan Andrianakos at BMW of Denver Downtown. Evan was extremely responsive and honest from the start when I sent over my inquiry via the website. He was willing to work with me remotely given the COVID environment and we worked out a very fair deal virtually. He was VERY responsive and communicative. He continued excellence service when I came in the next day to purchase the car - very professional and attentive - and what I really appreciated is he didn't rush to get us out once we were done and spent the time showing us all of the great features of our new BMW. I would definitely recommend calling Evan if you are interested in a new BMW.

Kourosh was great to work with. He understood my needs and goals and always found time to meet and talk with me. Negotiations were very smooth!

Very happy with my experience overall with BMW of Denver Downtown. I purchased a vehicle out of state and had it shipped to my home, which made the buying and review process a bit more complicated. Evan Andrianakos was professional and extremely capable in his coordination efforts to ensure my questions and concerns were adequately addressed. Had it not been for him and his willingness to go above and beyond given the specific circumstances, I wouldn’t have gone through with the sale. The 2017 330i sports wagon is gorgeous and I couldn’t be happier. Thank you Evan and team for the seamless experience!

I am from out of town. My son in Denver inspected the used car I was interested in. Anthony then handled things and did an excellent job, including arranging for shipping the car across country.

I had a son due 11 days before we got my new car so I traded my previous car for a clean Ford Explorer. David Cadena was my sales rep and he had a new sales person training with him, I believe Omar was his name. Throughout the whole process both were professional, courteous, and understanding to my needs especially with my 39-week pregnant wife. I never once was pressured or low-balled for my trade (in fact the initial offer I believe was more than fair for both parties. Without a doubt I would buy another car from the both of them in an instant.

From my initial contact with Ryan at the BDC to my introduction with Rod on the sales team, everything was handled professionally and expediently.

I had a pleasant experience buying a car from this dealership. no stress, honest negotiating, simple, just how it should be.

Abel is an amazing sales person. He took all the time needed to find me a car. He was super patient and polite. He made the whole experience super easy and fun. I had a great time buying this car. Thanks so much Abel. BMW of Denver downtown is a very clean and nice dealership. Everyone was friendly. You should buy your next BMW here.

Easy and quick! Great sales force!

Ash was amazing highly recommend him to anyone looking for a new car !

Fantastic from beginning to end. Great experience!!

My name is Gus Attwell and I live in Denver. My recent experience with trading in an X3 and buying a used car was good. As expedited, the whole process took a while, nearly 3 hours, but I felt extremely well cared for and not rushed in my decisions. Most importantly, my sales rep KOUROSH NOORI went above and beyond the call of duty to take care of me and facilitate the whole process. Despite juggling several customers he was astute and kind enough to recognize an unmet service requirement on my X3 lease and get this taken care for free/under contract rather than let it go and have me pay ~ 500$ out of pocket to the decker shop after trading in the car. I greatly appreciated this!

Bought a used car here. Arsen was extremely helpful and knowledgeable. Even during the Covid situation the experience was enjoyable. Would be happy to buy here again.

I had the best experience possible. I don’t think there’s a better BMW sales associate than Kourosh. He helped me find exactly the car I was looking for. It was like he could read my mind. Also the loan officer who helped with my financing was exceptional as well. I can’t recall his name but Kourosh knows! I couldn’t be happier with my new BMW or with my over all experience and Denver BMW. I would give ten stars if I could. ⭐️

Great sales person and fantastic financing.

Ethan was wonderful! No pressure, knowledgeable, nice experience! Reasonably priced vehicles, beautiful dealership! Nice folks! Thank you Ethan for taking care of us! Proud to have bought a vehicle from you!

Amazing experience. Kourosh was the best!! Highly recommend working with him if you?re wanting to buy a BMW and want the best customer service.

Always so taken care of from start to finish!

I spent weeks trying to find a decent newer used truck, spoke to multiple salesmen and went to literally 8 different dealerships before i stumbled upon a listing that brought me 53 miles from home to this location. I spoke with two specific salesman here named Ryan Breda and Amin Popalzai on the phone who both were very direct, knowledgeable, and enthusiastic about helping me buy and finance my first vehicle. Once i made an appointment and came in, i was greeted with measures of optimism and kindness i haven’t yet witnessed before in any other dealership. And walking out, i was matched with even more unmeasurable amounts of kindness and the feeling of bliss and gratitude from the whole environment in which these two people created for me. And not to forget, i was granted a very beautiful truck with an unbeatable deal I strongly, purely, and undoubtedly could of ever even imagined being presented anywhere else! I will forever 10/10 recommend this dealership, my words lack for how amazing this place treated me and the amount of gratitude i have for how much they helped me, for sure will be the place that will keep me coming back!

Overall happy with experience at BMW in Denver! The team members were patient and were able to address all my questions. They put me in a car that was a good fit for me, and really listened to what I wanted in my new vehicle.

We just leased our BMW X3 and are thrilled with our car. Evan Andrianakos was our salesperson and he made the process super easy. Evan let us do a test drive on our first visit. Then he was very helpful with quick communication to answer questions etc. after we made our car decision. The no pressure, professional approach was terrific.

Buying experience went well and are happy with our purchase. The detail job could have been better. Found soda dried and stuck to the inside of the sunroof and popcorn under the seat.

Recently had an exceptional experience adding to my BMW collection at the BMW of Denver Downtown. I want to applaud the entire sales team for their great customer service. Above all, I want to thank Evan Andrianakos the sales executive that worked with us from start through closure of transaction. Evan is knowledgeable and truly a BMW enthusiast that is passionate about the product and knows how to treat a loyal BMW owner. I also want to extend a thank-you to Amir, Amin and Koroush for making our experience an exceptional one!

Buying cars can always be stressful; however, doing your homework ahead of time and working with a knowledgeable, patient and pleasant salesperson makes all the difference in the world. We were very fortunate to have been paired up with Rod LaMotte, who has been selling BMW’s for many years. He helped us choose between two SUV's we were considering. After deciding on an X1 (a former service loaner), the negotiating process was pretty easy - we felt we received a very fair price. Though we didn’t buy the car that first day, Rod ‘held’ the car for us and we purchased it two days later, after working with Rod on trading in our 2015 BMW 328x for a very fair price. Following the purchase, Rod was very helpful in working with us to address two minor paint issues on our X1. Even though he had already made and concluded the sale, his follow up was very attentive and sincere. Please reach out to Rod should you be in the market for a BMW - you will not be disappointed

100%! Clay, my service adviser, was excellent. The woman that got me a loaner car went out of her way to give me great service. The mechanic did an excellent job finding the issue and also letting know other items that need attention.

Everyone that assisted us, especially Jeff, were very understanding and accommodating. We will definitely return for our future BMW needs.

Anthony Salazar is the man to ask for! Very knowledgeable! Easy going, and down to earth! Highly recommend!

Perfect service

Salesman Evan is the best

Great service guy- Brandon. Was in and out very quickly. Nice clean facility.

Best car buying experience ever! I've worked with Evan a few times and continues to be a flawless process. I was able to ask him about the availability of a few models over email (I knew the ones I was interested in) and he was able to get me some ballpark quotes and additional details on the models before the end of the day. I submitted my credit application via email and was out the door with my new car in under an hour - all clean and ready - with the AC on! Aside from browsing online the entire process took me a little over an hour to finance, drop off, inspect my lease return and drive off! Evan is the man!

Very happy with our experience. The salesman was knowledgeable and friendly. Made for an easy decision and a smooth transaction.

Our experience at BMW of Denver was great! We ordered a 2021 X7 in June and just picked it up a week ago, August 14th. The process was smooth and David C was helpful the whole step of the way. He was knowledgeable and responsive during everything. We even had to bring our 3-kids with us to the dealership for both ordering and buying, and everyone was understanding and not annoyed....which made us feel welcome. We LOVE our new car. Would definitely recommend!

Highly recommend working with sales advisor, Anthony Salazar and sales director, Craig Bluhm when purchasing or leasing your BMW. They showed professionalism, went above & beyond my expectations to cater to my wants & needs. The finance advisor, Luis Ramos was great with expediting the signing quickly and recommending extra coverage for very costly replacement items. I'm in love with new BMW!

Michael Callahan helped me get a truly great car for really great price!

I came in to see if I could trade my Honda in for a nicer car with lower payments... I had already had a car in mind and when I walked in, Anthony Salazar greeted me instantly! I’m new to CO and the car I was wanting to purchase was a rear wheel drive and Anthony explained how he wouldn’t feel good about selling me an unsafe vehicle for when it snows... He showed me other options and he was extremely patient and knowledgeable. He found me an All wheel drive BMW 320i for a $13K! They gave me an amazing amount for trade in for my little Honda and sent me back with Amin (Finance). Amin made miracles!!!!! He helped us get LOW payments! Ridiculously low interest rate, and for a way less amount of time to pay it off! This is definitely the place to go whether you know what you want or not! These guys will help you all the way, and will sell you what you feel comfortable with rather than shoving the most expensive thing down your throat... I highly recommend! 10 stars for these guys!!! Thank you!

Amazing service from both Sales (Nick) and Finance (Austin)

Anthony Salazar helped me find a great vehicle within my price range and Amin was the finance guy that made wonders!! Highly recommend!

prices are awesome, no pushy salesman and an very good service department ! I think customer will be pleasantly surprised at the family atmosphere.

When my VW was recalled by the government, I wanted another diesel vehicle and, due to the VW scandal, diesels were slim pickings. Jeep and Mercedes were too expensive, so I got a little X3. I think they look like old man cars; I'm not crazy about the color; I don't love the vehicle as much as I loved my VW. But my next vehicle is likely to be a BMW because the service after the sale has been pretty amazing. I'm so accustomed to being treated like trash by dealerships that I nearly fell over the first time I took my BMW in for service. Tonight I went in to pick up my vehicle after it's 90,000 mile service, and found that I couldn't go inside. There appeared to be three people running the place and one of them was being berated by an angry couple. From what I could tell, someone entered the dealership who may have had Coronavirus symptoms and they immediately acted to minimize the exposure to employees and customers. Having no where else I could go I stood awkwardly with the drama playing out beside me. This couple appeared to want to purchase a part but due to the circumstance were unable. They were furious, especially the woman. She was wearing a mask with a bizarre smiley face printed on it. It was surreal to watch the shrieking rage emitting from this stationary smiley face. I'm not really sure why they were so put out as the poor kid that was taking the verbal beating couldn't have been nicer and the situation was clearly out of his control. Despite their tyrannical scoldings, he was still trying to help them get what they wanted from another dealer. The couple was quite unhealthy in appearance, so perhaps they were worried about COVID? In the end, the woman screamed loud enough to alert the entire city that she had been wronged to the point of being driven to "never come back". The couple stormed off and the young man got in a vehicle to move it. The woman turned around and, having no one else at which to direct her ire, she focused in on me and flipped me off. The world has gone mad, but the three young men working there handled themselves professionally through a stressful situation.

I was very impress with the service done by BMW of Denver did not take very long i like the video showing my car after was done it was a good experience i will return .

Edward and Rod are always so helpful and easy to work with. They're always honest about what vehicle/financing would be best, and are never pushy. This is my third car I've purchased from them, and I recommend them to everyone.

Good place good people and thanks

Great experience with David. He was always very responsive and did an outstanding job gaining an understanding of what we were looking for and made it happen! He was quick to locate the vehicle at another dealer and made arrangements to pick it up and get it ready for us to pick up the same day. He also made sure to move through the paperwork process quickly! All around a fantastic customer experience!

Great service and welcoming personnel. Jeff is a very helpful salesperson. He was thorough in the sales process and now I owned a BMW!

Seisho, Abel and Amin took care of us like we were family. I’d Buy a Bmw For the rest of my life solely because of those guys.

Ethan was great, and Luis thank you both so much for making my experience easy and enjoyable!

Only reason it wasn't 5 star was the phone conversation with your appointment setting gal. Joshua Velasquez is fantastic and what I would expect from a BMW dealer. He was super attentive, followed through, listened and did everything I asked. He set me at ease and said he would take care of me and he did. Joshua was fantastic. I hope to only work with him in the future. I would highly suggest you train your gal that called me to set up my appointment. She needs trained. Thank you, Jon Kinning

Great experience. Great service. Got the car I wanted with no hassles.

Had a great experience purchasing our vehicle at BMW of Denver Downtown! Everyone we encountered was courteous and professional, including our sales person Anthony Salazar. I would highly recommend this dealership!

IF YOU DO YOUR CAR BUYING HOMEWORK, YOU'LL BE PLEASED WITH THE RESULTS: I want to start by saying this was my first new vehicle purchase ever. That combined with my unique situation of not having a current license (from not driving for years), Evan Andrianakos + Louis in the finance department helped me navigate an unforeseen obstacle. The entire process was incredibly seamless, from the at-home vehicle appointment (as in seeing the vehicle, test driving, seeing a quote beforehand...) to truly being in and out of the finance office right around the "one-hour or less promise" (which would have been under an hour if I wasn't asking all my questions to Louis and the two of us cracking each other up). The X2 (pictured here) was on the display floor, and as result of all the doors being opened and closed frequently, I noticed the battery light was on during the at-home appointment. I pointed this out to Evan, who installed a new battery for me. Throughout the appointment if he didn't have an answer to the barrage of questions I threw Evan's way, he sought out someone who did, to give me an accurate answer and response in a timely follow-up. In this day and age, there is no excuse for a car buyer to not be prepared when going to a dealership. From knowing your credit scores, to how much car you can afford, to how the financing process works, you can do all of this before even making contact with a. dealership. By going in with a pre-approved car loan amount, I was viewed as a serious, informed buyer. I made it very clear I wasn't going to waste Evan's/BMW of Denver Downtown time, nor were they going to waste mine or give me a run around. You too, can have a professional, seamless, luxury car buying experience, if you do your homework, ask the right questions and decisive with your decision making! I never once felt like I wasn't in control, nor did I feel as if I was into a "pressure purchase". I left with the BMW I wanted from the start with an even better price to match. Thanks again to Evan and Louis, who welcomed me into the BMW family! All future BMW purchases will be from this CO dealer!

Had a great experience purchasing my first BMW from this dealership, and working with Evan was a particular pleasure. The experience was seamless, low pressure, and very honest. Everyone at the dealership was friendly and matter of fact, I never felt "sold". The process was relatively efficient and didn't take as long as other buying experiences I've had. Overall, great experience and I'd recommend this and Evan if you are looking for a vehicle!

I bought a 2012 Audi Q5 from this dealership today and the experience was fantastic. I especially appreciated the professionalism and customer service that Nick Nichols provided me. Half of the reason I decided to purchase the vehicle is because Nick was highly knowledgeable, he answered all of my questions, and very easy to talk to. In addition, the price point was great. I did not feel pressured to buy any vehicle and he met my needs very well. I would highly recommend working with anyone at this dealership.

I recently leased my car at this dealership and I was impressed with Evan, the salesperson I worked with. He was knowledgeable, respectful and pleasant to work with.

I just purchased a 2020 BMW X7 at BMW Downtown Denver. I spoke with several BMW dealers in Colorado over a period of months before I bought my X7. By far the best customer service and attention to detail I received was from Craig Bluhm and Kourosh Noori st BMW Downtown Denver. I would highly recommend Craig and Kourosh to anyone.

Best BMW dealership on the planet

Had such a great experience at BMW! Evan was great at showing us all the options within our price range. We ended up with the car of our dreams!!! So happy with the service!

Outstanding experience at BMW Denver Downtown for our first BMW purchase. The staff was responsive, engaging, and knowledgable. Our salesman, Evan Andrianakos, made sure we knew about all the options available for the car we wanted. He went over all of the features in detail to ensure that our purchase fit the needs of our family. We felt very comfortable with him. Austin in finance was wonderful too. No pushy, wheeling-dealing, haggling here. Just straightforward, cordial, and mindful people selling great cars. Thank you BMW of Denver, we love our new car!

I recently changed cars at BMW of Denver Downtown . It was a Great experience . Ethan O Neill was my sales consultant . He is always ready to help to make my experience the best it can be .

Evan and Craig were great! We called before hand and Craig sounded so tall on the phone, like 6’ 3” tall..I mean tall tall.

So far my experience has been excellent.

I had the great pleasure of being introduced to, then working with Evan Andrianakos in purchasing my very 1st BMW, which he made an extremely pleasant sales experience. The interesting thing about this purchase is that i am physically located in the Dallas/Ft. Worth area and I wanted a 2020 430i BMW.with very specific features. Mind you, I never met Evan in person; however, his calm demeanor and constant follow-up regarding this out of state purchase, made all the difference in the world. His constant reassurance regarding this process was top notch. If you ever consider purchasing a BMW from BMW of Denver Downtown, I would highly recommend you requesting the client sales experience from Evan Andrianakos. He is YOUR guy!

I bought my 2020 x3 which is my first BMW from kourosh noori. I was really happy with his good customer service and car buying experience. I wil recommend him because it was my best best best experience!

Wonderful service! Bought my second car here. Left with an X1. Kourosh Noori helped me get a great deal and couldn’t be happier. Highly recommend working with him!

Had a great experience at BMW! After such a terrible experience at another dealer (Echo Park), this place was a delight. They were extremely busy but still took the time to book an appointment for my husband and I with such short notice. They took great care of us and made everything so easy. We love the car we came to see so we purchased it. The features it has are unlike any car we’ve ever owned. It seems so well taken care of! The warranties offered were great. It just seems like we made the right choice choosing BMW. I highly recommend Evan Andrianakos. He was knowledgeable about the car and was honest and up front with us every step of the way. Everyone was so kind from the salesman to the finance department. If you’re looking for a great luxury car and want great customer service, then this is the place for you! :)

Leased our second vehicle from BMW of Denver Downtown. Was a simple, no-pressure experience and took less than 45 minutes to get it all done. Was a great pleasure to work with Evan and Craig - they got us a great deal on exactly the vehicle we wanted.

Great experience, very helpful staff all around. Evan sold us a great vehicle. Evan did everything we could ask for and they gave us LED Lights as a cool bonus. Zero pressure honest and overall a great place to get a BMW.

I bought a used BMW 325xi from BMW of Denver Downtown about 12 days ago. I did not have a warranty on the vehicle. The car was clean and was in good working condition. About 10 days after I had bought the car, the service engine soon light came on. I thought it might be needing an oil change so I had that done but they could not reset the alert. So I went to auto zone and did a quick diagnostic check on the vehicle. The code came back P1449 -diagnostic module tank leakage (DM-TL) pump current too high. So I called BMW of Denver Downtown although I knew I didn't have a warranty on the vehicle. My sales rep (Michael Callahan) told me to bring it in and they would take a look. I took it in yesterday. They ran diagnostics on the vehicle and it showed the alert listed above and a few other items and the estimate to repair ended up being $1780 and change. Michael spoke to the sale manager and service they took care of the issues at no cost. With no warranty this is not something they had to do, but they did the right thing for their customer. It was very much appreciated and would recommend if you are looking for a BMW or have work that needs to be done, this company showed integrity and I would recommend them.

I am a loyal, repeat customer of BMW Downtown Denver. The reason? Their customer service is by far the best of any dealership here in Colorado. Kourosh Noori, my sales adviser, went out of his way to make this transaction happen. He negotiated with the GM to get me an acceptable price for my trade in. He explained in depth the details of my new X5. Kourosh is personable and extremely easy to work with. When the wait for finance was taking longer than we expected due to how busy the dealership was, Kourosh waked across the street to Starbucks to bring me back a Chai Latte. One couldn’t ask for a better sales adviser than Kourosh. You will have his total attention the whole time, even on a busy day like today. This car buying experience was the best yet, and I have owned 4 BMWs!

I was looking to purchase an Audi for a couple months, but couldn’t pull the trigger for some reason. I saw BMW of Denver Downtown, and found a couple cars that I was interested in. After speaking with Kourosh Noori, I knew that I was in good hands. I came in to test drive a 2020 330i and Kourosh was fantastic! Energetic, enthusiastic and cared about finding the right car/price for me. He’s not only a great salesman but a great guy! I highly recommend asking for him if you shop here!

I drove down from Wyoming today to get into something new and Kourosh Noori was a dream to work with! The best car shopping experience I've had to date!!!

The entire experience at BMW of Denver Downtown was fantastic! I worked with Craig Bluhm, Kourosh Noori, and Amin in finance. That team of 3 created an amazing customer experience. I certainly appreciated Craig’s Sales Management style for a no non-sense efficient process to getting the deal that suited my request. Looking forward to our next X7 purchase at BMW of Denver Downtown and to working with this team again!

My experience was different than any other time in my life buying a car. I had both good and bad experiences on the day of my purchase but overall 4 stars I feel is fair. I originally arrived to pick up a bmw I had sent in to service. Over with the car I decided to just purchase a new one. Went on the website and saw a bmw I liked. I spoke to a sales rep who had me sit for an hour and a half while he looked for the vehicle. Never seen that happen before. I finally test drove the car, enjoyed and decided to buy it. The car was a little dusty from sitting in the lot. It looked fine to me. I did the paper work and left with the vehicle. Also got the gap insurance and a 3 year maintenance plan. Overall the process took 9 hours. From 9am to 6pm. I’m not complaining about that. The next day at home I washed and detailed the car. This is when I noticed some very light scuffs on the front bumper and also 3 chips on the windshield. I’m a little upset the price wasn’t reduced for this, that I wasn’t informed of this, and also upset at myself for expecting the car to be in near perfect condition considering the age and the miles. Not sure if they’d replace the windshield but if not I’ll have to and that’s not very cheap. Also a few times I wanted to go look at the car and my sales rep also seemed to have forgotten what car it even was. Seemed like he really was excited about the sale so much he forgot what car he was even selling. So those are my complaints but over Luis, the person that made the sale complete is why I’m giving 4 stars. He really helped and tried to make everything go smooth and explained everything as much as possible.

Best experience I've had at any dealership! I called and talked to Evan about the vehicle I was searching for. He made the process extremely easy, I was able to get a lot done from the convenience of my work, and when I showed up for my appointment everything was ready and I was in and out in my new car within 20 minutes.

We had a great experience buying a used car. Kourash Noori was a helpful and pleasant sales person and made it so easy!

I can't say enough good things about my experience leasing a new 330i at BMW of Denver Downtown. Everyone was very helpful and responsive to my e-mails and texts and Ethan was incredibly helpful once I got to the dealership.

I want to thank Ed Freehart (GM) and the entire sales and service staff for an exceptional experience for a very complicated transaction. Ed and his team delivered on all fronts and Justin Tucker, my sales advisor was exemplary. Thanks again to all.

I had a very pleasant experience at BMW downtown, I worked with Stuart and would certainly recommend them in the future

My entire experience at BMW of Downtown Denver was great. It far exceeded my experiences at other dealerships in the Denver metro. I worked with Evan who worked diligently to find me the perfect car. Evan was attentive, patient and knowledgeable through the entire process. Craig was also really great to work with and very helpful. Amin in finance was also great. I had some upgrades that needed a service appointment and they called me the next business day to schedule. Car shopping can be a bit intimidating as a female, but everyone at BMW of Downtown Denver treated me with the utmost respect.

Went in to service arrived about 1/2 hour early, they sent me right through, and the Service writer Joshua fixed my car while I was sitting there, briefest service ever and everything works great.

I can say best BMW ever..best customer services and great cars with affordible prices.. (excellent)

I've been a customer of many BMW service centers around the country and this one is by far my best experience. Brandon was a great advisor...attentive, honest, and provided video of the problems with my car with a thorough explanation. They took care of two recalls and also reset my passenger window regulator so it would close properly, free of charge. The loaner vehicle was also ready for me when I arrived. All-in-all, a very good experience here.

Prime Dealership

Brandon and Kevin; my Service Advisor and technician, performed a minor miracle getting my car repaired in record time. I can't thank these two enough. Highly recommended!

I want to say thank you on behalf of my wife and I. We bought a 2020 X3 May 21st and were treated most excellent by Eathan our sales rep, Craig his mgr., and Amin our financial advisor. They were able to get us such a great deal that we could not refuse. Thank you again for your attentiveness to our needs! Eric & Jadoi.

Evan did a phenomenal job with helping me select a car. He made every effort to find us the best deal making sure we were happy with our selection. He was very patient throughout the process and was very knowledgeable. It was a great buying experience. Jeff

Worked with this dealership to lease a 2020 X1 and couldn’t have had a better experience! Luis Ramos, Craig Bluhm, and Amin Popalzai were THE BEST and took such great care of me!! Didn’t feel any pressure at any point in time and just felt like they were there to support me in the process 🙌. Couldn’t be happier and would highly recommend to anyone!!

Their salesman David Cadena was AWESOME to work with. He did a great job walking me through the process of purchasing my vehicle. He was honest, respectful, and great at communicating with me. Also, Stuart Hall who works in service was great to work with. He answered all my questions and did everything he could to have a great experience. Good work BMW of Downtown!

Recently purchased an X5 from BMW of Denver Downtown. Couldn’t have had a better experience. Worked with Anthony Salazar and he was fantastic. Very knowledgeable about the vehicle, walked though all the features during the test drive, and kept me informed every step of the way. Thanks Anthony and everyone at BMW of Denver Downtown!

Larry Lentz is awesome! Very professional, polite and most importantly...STRAIGHT FORWARD & HONEST! No games or haggling whatsoever. The finance guys were excellent. Craig, the finance manager and Dustin, simply get it done! All 3 guys went above and beyond to get me and my wife exactly what we wanted, at the price we wanted. Also, on top of all of that, they got the deal completely done in under 3 hours! All around great experience, they'll have my business for years to come.

My wife and I came into BMW Downtown last after a very full day of car shopping. BMW was by far the best of our day, we worked with Ethan all afternoon. Ethan worked hard to get my wife into the right vehicle that suited her needs. (We had some fun along the way to!). Very easy group to do business with, I will certainly be coming back to BMW downtown.

I’d never take the time to write something if I didn’t have amazing service! I’ve bought a lot of cars, even sold them myself for a while, but Craig and Ethan made the process of getting our new car quick and easy! They really went to bat for us and got us exactly what we needed at exactly the price we wanted to pay. No pressure to do anything we didn’t want to do. Even in these uncertain times, they made us feel very comfortable. Thank you so much!

Craig and Evan were an absolute delight to work with and made us feel welcome and valued throughout our buying experience. We have now bought 2 cars at BMW of Denver Downtown and couldn’t be happier!

Professional,Expertise,Knowlwdgable,Upscaled,great atmosphere, Expedient and on time Special thanks to service representative Ms Melissa Bernatski

I purchased a vehicle this weekend and worked with Craig and Ethan. I started out with a couple phone conversations with Craig, super easy to get along with, not pushy and funny. It's always easier doing business with someone you like. After speaking with him and bringing my trade-in to the dealership I met Ethan. Both were incredible to deal with, I got a a great value for my trade-in and I walked out of there feeling like I came out ahead. I'd highly recommend them. Financing was quick an painless as was the entire process.

Ryan Sampson was very knowledgeable and professional. He helped me to select the best maintenance plan for my X1. I would return to the dealership for future services and inquiries. Update 5/9/2020: I went to BMW Downtown hoping to trade in my X1 so I could lease an X3 retired loaner instead. Unfortunately the vehicle I was interested in was still being used and the person using it returned it with an excessive amount of miles which made it no longer available for lease. My salesman and I were both very frustrated by this being that we collaborated earlier that day to create a pay structure that worked in my favor. The next day he tried to get me into a different retired loaner instead but the vehicle's MSRP was $2,000 higher than the first car's. We hoped that maybe his management would honor the numbers we came up with the previous day despite the a little higher price tag, but they were unwilling, so the numbers just didn't work out and I chose to respectfully walk away from the deal. Today I went to Mercedes Benz Downtown and I was able to lease a retired E-300 fully loaded with all premium features, safety features, AMG appearance package, etc for below the monthly payment I originally agreed upon with the first X3 loaner which had a MSRP that was $17,000 less than the Benz. I don't change my rating of the dealership because I have had very positive interactions there and I really appreciate many of the staff members, but I was disheartened that management was not willing to negotiate with me over $2,000. Had I received an offer that was closer to my target price I would have signed a 36 month lease today and most likely another one once that was up. I would have remained a customer for the next 6 years, but instead I had to look elsewhere. I would like to thank Anthony Salazar for all his time, effort, and kindness. Virtual car shopping is new for everyone and silly as this sounds, his kindness came through in his texts and that is what brought me to BMW Downtown instead of Schomp. In a time where person to person contact is limited and first impressions have to be made through technology, the tone of our writing is very important.

My wife and I had an amazing experience leasing our new car at BMW of Denver Downtown! Our salesman Kourosh was so helpful, professional, and made the process run so smoothly. Dustin in finance was a pleasure to work with for our financing. We can recommend BMW of Denver downtown with 100% confidence. Really, this was the best new car leasing experience we have ever had! If you need a new car, go see Kourosh! 😊

Great experience. I bought a car last month from BMW Downtown Denver with Mr. Kourosh Noori. He was a super professional and show me the car that I like. He was knowledgeable and very friendly. I can tell that he knows what is he doing. This is not my first time buying a car here and I really happy with Mr. Kourosh Noori. I highly recommend him to whoever wants to buy a car at BMW Downtown Denver. He will take a good care of you and he is the best.

Great experience buying from Ethan at BMW of Denver Downtown. Friendly, knowledgeable, and helpful through the whole process. Would recommend Ethan and BMW Denver to anybody looking to buy new or used.

I worked with Kourosh Noori at BMW of downtown Denver, and I can’t say anything but the best with making my new purchase. Very professional and sincere sales process. Him and his team provided Me with excellent customer service. They will have my future business too.

Excellent experience today with Ethan and Craig. Very professional and straight shooters. I feel like I received a great deal on the new vehicle and fair deal on my Trade.

Excellent buying experience! Kourosh Noori and Craig Bluhm went above and beyond, with Craig working on his days off, to make my purchase possible! 😁

Clean friendly great service

BMW of Denver Downtown is the best BMW dealership I've been to. The staff is on a different level compared to other dealers. I brought In my M6 for repairs and there were some issue's from my previous visit, but handled with professionalism and urgency by Yago the service director. Yago has made the entire experience better than before. Thank you Yago and to the BMW of Denver Staff.

Not sure where to start. I have a F10 M5 that recieved a new M5 engine from a somewhat credible engine builder/installer which upon getting back i had lean/rich codes and check engine lights along a very noticeable decrease in overall power and performance. Having gone to multiple shops including other BMW dealers, nobody could seem to figure out the issue. I was at the end with this car as it had became a financial burden. Finally i decided to take my car to BMW of Denver Downtown. Got in touch with Ed and Yago and explained my situation and that i was in need of help to get this car back on its feet. They got working on the car and found a couple of reasons for the issues but continued digging into it until they were certain and had replaced all items damaged that qualified under warranty and were extremely fair on the other expenses. Had the pleasure of working with Ed the GM & Yago (Service Director). Both are just stellar individuals, i have not received customer service like this before and this will by BMW dealer of choice for service and new purchases. Thank you guys! Car drives phenomenal! A+ work and customer service!!

Not sure where to start. I have a F10 M5 that recieved a new M5 engine from a somewhat credible engine builder/installer which upon getting back i had lean/rich codes and check engine lights along a very noticeable decrease in overall power and performance. Having gone to multiple shops including other BMW dealers, nobody could seem to figure out the issue. I was at the end with this car as it had became a financial burden. Finally i decided to take my car to BMW of Denver Downtown. Got in touch with Ed and Yago and explained my situation and that i was in need of help to get this car back on its feet. They got working on the car and found a couple of reasons for the issues but continued digging into it until they were certain and had replaced all items damaged that qualified under warranty and were extremely fair on the other expenses. Had the pleasure of working with Ed the GM & Yago (Service Director). Both are just stellar individuals, i have not received customer service like this before and this will by BMW dealer of choice for service and new purchases. Thank you guys! Car drives phenomenal! A+ work and customer service!!

I recently got my vehicle serviced at this location after a bad accident which caused serious undercarriage damage to my 2016 AWD X1. My service adviser was Brandon Borja and he did a great job with the communication throughout. My vehicle had damage that couldn't be seen initially.....and it was a blessing to have my insurance company be management and he was working with us both to get the car fixed as soon as possible. I received a follow-up call as promised within 48 hours just to make sure everything was driving ok after the service work is complete. This dealership gives you personalized service and cares about the back-end. I also think the technicians deserve a round of applause for giving videos showing the actual damage as that really makes the experience even more trustworthy. Keep it up and thanks for working with me. . Ben Carrick Englewood CO resident #bmw4life

I love my new BMW X3 I just want to say that I had such an amazing experience with Kourosh Nouri. He is very professional, knowledgeable and ensured I was satisfied at every step.

Very helpful staff and service. I renewed my i3 lease here and was pleased with the experience.

I bought a used VW Golf wagon in January 2020. I still don't have title. I have called them 6 times, only 1 call returned saying they would mail it. That was 2 weeks ago and still don't have title! Temp plates about to expire. Since posting I contacted General Manager who turned around the title in 24 hours and sent it Fedex to my house overnight. Appreciate the response and feel he will get to the root of the customer success issues.

I just moved to Denver from Dallas and didn't know what to expect at the BMW dealership for service. I was very impressed with every aspect of my first visit and look forward to returning. Melissa provided excellent service and the whole operation didn't skip a beat; outstanding!

Phenomenal experience. This was by far the best experience I have ever had when purchasing a vehicle. I worked with Anthony and was thoroughly impressed. He was very detail orientated, listened to exactly what I was wanting/needing in a vehicle and was able to get me a truly amazing car at a great price. I will keep coming back to him for all my vehicle needs. Thanks again for the great deal!!

After an issue which was not the normality of how business has ever been conducted at this location, I expressed my unhappiness. I received a call and was asked how they can rectify the situation. The service that I received during this visit and after this call helped me realize that maybe that was a one off or just a fluke. Not only did they rectify the situation but restored my belief in the quality of service I had become accustom to.

I love my new used 2008 Mazda CX-7 that I bought here! Great communication from everyone from the moment I saw it listed on the website until even after I drove it home. I've had it about a month now and so far I have not found anything wrong with it even though it is 12 years old! Runs and drives great! Everyone was very friendly and professional. Nick was my salesman and was very helpful. Thanks BMW of Denver for restoring my faith in used car dealers!

Always a pleasure delivering new BMWs!

At first I was very disappointed with my purchase here at BMW of Denver. I had a long day and a screaming daughter so I had some surprises after the purchase was complete. I had a few add ones to my vehicle that was unnecessary and after I called they agreed to take it off and refund the add ons to my bank. Luis the finance manager was amazing when we were there in person and has been unbelievably helpful with the whole process! He also sent me additional information on my warranty that I purchased when I needed work done, the warranty company covered the whole thing. I already got my money back on the warranty which is amazing! Thank you for all Luis! BWM is lucky to have you!

Stephen Slater was my guy who handled every aspect of the BMW buying process like a professional. He is knowledgeable, polite, and professional. If you are in the market for The Ultimate Driving Machine he should be your first call.

Tyson was my salesperson, I highly recommend him! Tyson and Craig, the sales manager made first BMW purchase very pleasant. I went to another BMW dealer and was only shown numbers for a new 2020 that I wasn't interested in and never was shown the car I was interested in. I wasn't going to there again. I went to the Denver Downtown and had a great experience! They were friendly, knew my name, listened, had a willingness to help and treated me as a person not a dollar sign.

I met a sales guy named Tyson Teeboom. He was the best and top notch sales guy in the dealership. He goes beyond and help the customer to get satisfied. I saved some much time and money because of him.

Went in to test drive a car. Service was great, staff was friendly. They made me feel comfortable. No high pressure sales. I'm still trying to make a decision.

I met with seisho to inquire about a new bmw i3. Couldnt believe how personal and knowledgeable he was. I then met with his manager who also was very nice. I forgot his name. They combined, work a deal that was substantially better than every other dealer in the denver area. I only spent a total of 2 hours. Wow! What a great place. And very respectful of your time. Thank you seisho and bmw of denver!

Always great!

Great service experience. Clay was timely and professional. They were very upfront about what needed to be done and what could wait, the honesty is appreciated especially when the service bills can get high quickly. Thanks everyone for the great service!

These guys, and Chuck in particular, are amazing. We had an outstanding experience from start to finish. They exceeded every expectation, and continue to do so every time we have a question or an issue. We will absolutely be back when it’s time for another car.

Grayson was very helpful and informative, great communication. I did find some light scratches on the intake after I got my car back, no biggie. Thanks again

I just want to say that I had such an amazing experience with Michael Callahan and his team at Denver BMW downtown. I live in Raleigh NC and the car I wanted was in their showroom and they not only went above and beyond with giving me the best deal possible but from the moment I called to the day my car was delivered they made sure to check in every step of the way. Everyone was so helpful and nice. This was my first time buying a new luxury car & I wouldn’t want to go anywhere else but here! Thanks again — Love my X4

Have only dealt with the parts department but they have been great every time I've been in need of a part.

Excelente lugar para comprar tu nuevo auto. Además el personal de servicio y mecánicos son lo máximo.

BMW of Denver Downtown were wonderful to work with. Everyone there were very nice and helpful in everyway from the moment we got there until we purchased our vehicle and were on our way home. Thank you so much for being a very laidback, calm, peaceful environment as it was so relaxing to be there. We were there for three hours and Miguel Sanchez was the nicest Auto Salesman we have ever come across also the most helpful in a wonderful way. Thank you so much for the terrific experience of purchasing our vehicle it was very enjoyable.

Quick and easy service got the work done quickly

Brent was amazing. He stayed much later than usual to help me with all my questions. He thoroughly went over all the information with me and will definitely return.

So, this is a long story with a happy ending. We purchased a 2016 BMW 750 XDrive from Downtown Denver BMW. The salesperson I initially dealt with was a high pressure, buy it or lose it kind of guy. He told me that a certified vehicle must have all the original equipment to be certified. As this was a certified vehicle I expected to receive all the original equipment when I received the vehicle. I got one key FOB and no rear seat tablet. When I called to inquire about the missing equipment is was told it wouldn’t be provided. I called BMW USA to seek their help and was told that my issue was with the dealer, they couldn’t and wouldn’t help me. So, worst vehicle purchase so far. Enter Craig Bluhm. Craig listened to my issues, and understood that the initial salesperson had been very unfair in the transaction. I learned later that this person left the dealership. Bottom line, Craig worked with me and was able to get me the key FOBs and tablet that should have initially come with the car. I trust Craig and would work with him again in a heartbeat. He’s ethical, honest and took great care of us.

I would like to thank Tyson Teeboom and Ethan ONeil for all the help getting a great car. Both were professional and had my interests in mind. All my questions were answered and I was treated very well. I would highly recommend each when considering a new or used car from BMW of Denver Downtown. Thank you for a great experience and I will always recommend BMW of Denver Downtown.

We bought a vehicle last night, we got there 30 minutes before close, and they were very friendly and welcoming. We test drove a vehicle, and decided to buy it with a trade-in. We were given a good price on our trade-in, they were quick with our financing/paperwork, and were very hospitable, even having to stay way past closing time. We are very pleased with our experience. Thank you, to all who made that possible.

I bought a certified pre-owned BMW from Larry. He is very professional, knowledgeable and ensured I was satisfied at every step. No pushy tactics from him or the finance manager. Plus, the advertised price was one of the lowest in the country! I have no qualms recommending them, especially Larry!

Took one of our cars in for a recall, and it was done very quickly. We had the car back in less than 24 hours. Great service department.

Staff is really well I have an x6m I’m tryna trade in my guy Tyson Helps me out very well help me made the best decision of my life this guy needs a raise ASAP !!

I had an amazing experience with Seisho Limbacher. Seisho made sure my m550i was exactly the way I wanted it and he was a pleasure to work with.

Great people fast service.

Great experience! This is the second time I’ve purchase a BMW from Arsen at BMW of Denver. Knowledgeable, professional, overall a very positive transaction. I will be back for future car purchases!

Came here for the first time for an oil change. In and out in 1:15 which isn't too bad. Really nice place to wait too. The dealership itself is worth the visit. Lots of nice cars to sit in while you wait.

Three years ago I leased a 2017 540i from this dealer. My experience was fabulous, in large part due to the fantastic salesperson who helped me. His name is Rod Lamotte. My lease is up so I went in and talked to Rod a week ago. He showed me a number of options but I eventually settled on a 2020 M550i. Rod worked with me to arrive at a price that I was pleased with. He facilitated the entire process expertly and made it easy and fun. Rod is a great salesperson. (I sold large IT capital equipment for years and managed a team of sales engineers covering the western 30 states, and would have loved to have had Rod on my team.) He has been selling BMWs for many years and is great at his job. His technical knowledge is outstanding. Perhaps more importantly, his understanding of the people and processes at both BMW and Sonic enabled him to provide a truly seamless experience in which I could relax with him as my guide and enjoy the pleasure of buying an amazing car. Were anyone to ask me about my experience as they considered buying a new BMW, I would immediately and unreservedly point them in the direction of this particular dealer. Moreover I would strongly urge them to ask specifically for Rod Lamotte. I'm certain that there are other great salespeople there and elsewhere, but the dealership has treated me extremely well and Rod is an absolute gem. The General Manager, Ed Freehart was also immensely helpful in my process. I felt that I was in great hands with both Rod and Ed. Many years ago I had good experiences with Schomp, which is only a few miles from my home. But I'm so impressed with BMW Denver Downtown that I literally drive past Schomp to make a 20 mile trip to this dealership. ... On a side note, the 2020 M550i x-drive is mind-blowing. I've owned several BMWs, Porsches and other sports cars and motorcycles. This car is in a class of its own. I smile every time I have to run an errand. Sean Kelly Highlands Ranch, CO

We bought 2 used cars here and had an awesome experiance!!! A couple of significant issues came up after the sale, and they disregarded the "AS IS" philosophy and promptly and efficiently took care of everything. Anthony and Even were courteous and efficient, great to work with!!!! The facility is A1, beautiful, comfortable- no sign of elitism that you might expect at BMW.

I am on round two with BMW Denver and could not be happier. I thought it would be fun to switch to an Audi or Range Rover for a change and shopped both. They could not beat BMW on price or features and BMW's straight forward communication made it easy to make a selection. Also, I highly recommend working with Seisho Limbacher. He is extremely knowledgeable, responsive and really pleasant to work with. Their service department is very competent and professional and make the service process as convenient as possible. A+++

If you want assistance in sales or leasing--Find EVAN ANDRIANAKOS He is COURTEOUS, listening to what a client wants HONEST in answers to questions HELPFUL finding the BMW you want A GOOD COMMUNICATOR explaining all things BMW STILL THERE FOR YOU after the sale or lease! Linda Hunt Bunnell

They provided great customer service. The process was easy and they really knew what they were talking about. I Will be back again in the future to purchase another vehicle from them!

I have never had such an amazing experience at a car dealership. I was treated like family and BMW of Denver has earned a costumer for life!

I would give more than 5-stars if I could. This post is specifically about the service department, and even more specifically about Stuart Hall, one of their Service Managers. I was recently in a very big bind because of a different BMW dealership and came to BMW of Denver Downtown seeking help. Not only did Stuart go above and beyond his call of duty, he did it with a smile on his face. Stuart went to bat for me with BMW NA to help resolve my issue, and in the meantime he took care of me as much as he possibly could. After going back and forth with BMW NA for weeks, Stuart dealt with the issue locally and helped me get what I needed to get done. BMW of Denver Downtown has an exceptional service department and Stuart Hall is the perfect example of that. Highly recommended.

Nick was very helpful and even washed my car himself as they were backed up. Simple and quick - thanks for the service.

I would like to follow up with my previous review of BMW of Downtown Denver. I previously expressed my disappointment of my salesman Kourosh Noori for not getting me an appointment to learn about the computer features of my recently purchased BMW. I want to admit that I was wrong and to apolagize to Kourosh as I later learned that he in fact did make several phone calls with the number provided and left messages with my constituate regarding the appointment. Kourish's messages were not relayed to me as they should have. Upon learning this, I retract my previous review expressing my disappointment in Kourish for not following through. The sales experience with Kourish was in fact beyond exceptional. He was patient showing me several models and most noted was his very positive attitude and his sincerity in insuring I found just the perfect BMW. This is the first time I have purchased a BMW. With exceptional service as I received from Kourish. I am sure I will return to Downtown Denver BMW for my future dream car. Sincerely, Larry Trujillo

This is my fourth X3 and they just keep getting better each time I have leased a new vehicle. The dealership recognized my loyalty in the the negotiation of price and I have the vehicle with accessories just as I wanted. It was an excellent transaction. Thank you Andrew Stack and Ed Freehart

I am changing my review to 5 star because parts and service director Engell called me and took care of my problem. He was a very polite person. I appreciate to Engell, I appreciate to BMW, I appreciate to Google. Thanks

Muy buena atención nice people and muy rápido negocio y sin tanto problemas gracias por el servicio

Tyson T. is an absolute professional. Highly recommend his assistance at this location.

All the employees are very nice and helpful but not pushy

Scheduled service and winter wheel set change. Mileage was a couple thousand miles past 36,000 free maintenance, but BMW Downtown comped it anyway. Tire storage company (not BMW) lost wheelset and BMW Downtown replaced wheelset without prompting. New X5 with 300 miles was provided for the days I was without my car. Service tech, loaner rep and service manager were all a pleasure to work with. The entire experience was above and beyond. Made a fan out of me!

Had some trouble with my 540, and these amazing people listened to me and reached into their own pockets to get me into an M340 in less than an hour. Loyalty is earned, and these fine people at BMW have got mine.

So friendly staff and offer snacks hihihi

We had an amazing experience with BMW of Denver Downtown. My wife’s lease was ending and the minute we walked in, we were greeted by Brent Turner who was a great resource and helped us through the process. Working with Brent and Ryan Sampson we were able to find the perfect vehicle, an X7. We would definitely recommend this dealership to anyone.

I purchased pre-owned BMW from this dealership, I was really lucky that my salesman was Tyson, who greeted me warmly and was very knowledgable about everything of BMWs. I've bought 3 cars over the 2 years, and this is by far my best experience so far purchasing one. I had an issue with my bank account the day before buying the car, Tyson helped me hold the car for the day and came to deliver my car even on a day he's supposed to be off. I must say that Tyson is a really professional that treats his job with enthusiasm and passion.

Only deal with this place for my X5 and 528. Thanks !

Been purchasing and servicing vehicles from BMW of Denver Downtown for many years now and am consistently impressed with their level of service. Also, I recently purchased a new 2019 330xi from them and found the process to be easy and fun. My sales rep, Stephen Slater, was especially great to work with. He worked diligently to find me the right car at the right price. Would highly recommend this dealer and if you’re buying a new or used BMW, to work with Stephen.

Great team, great service. Strongly recommended. Best BMW service in all of Denver.

Yesterday’s tire blow out on I-25 was a stressor. I called Rodney at BMW who assured me they had my tire and could replace it that day. But traffic was thick and it was 4 pm when I arrived, so I was worried they wouldn’t be able to take the job. When I arrived, I was given a water and a chair in the lobby and they handled the rest. This team is so professional- thanks Ron and Rodney for not only changing out the tire, but checking over the car and washing it for me! My day improved because of you. Michelle Hektor/Kevin Ryan

ADVISER BRANDON BORJA IS VERY PROFESSIONAL AND VERY KNOWLEDGEABLE WHEN IT COMES TOWARDS HIS JOB..

We are in Denver from out of town on a long road trip. We blew out a run-flat tire (and bent the rim) on a pothole, and this dealer worked to get us fixed up with a new tire and an alignment. Ronnie in Service was so helpful and accommodating. We really appreciated being able to continue our trip safely! Thanks to all the team who helped us out!

Love the entire team here. Grant is my service advisor, and he listens to my concerns and really cares about getting them remedied. Be sure to ask for him! I always get my car back cleaner than I brought it in, the customer lounge is comfortable, the wifi is strong and fast, the coffee and snacks are great.

Very happy with our car purchasing experience at BMW of Denver Downtown. Our experience was fantastic. Our guys Luis Ramos, he took good care of our family and made sure that we enjoyed our time while at the dealership. He made the experience enjoyable and was extremely helpful and understanding. Honestly hands down the best experience I have ever had at a dealership and it was all because of Luis. If you want the best pressure free purchase go to BMW of Denver Downtown and ask for Luis. Thank you Luis!My husband and I would definitely recommend!

I walked around for an hour or so checking out one of my current dream cars: the beautiful f80 //M3. I am glad that I ran into Doug Burnett, he impressed me with how knowledgeable he was with different trims of the M3 in great detail.

We had a 5 star experience on Black Friday. Went to look and test drive convertibles. Luis put us in this 2018 M240i. The test drive with that inline 335 hp V6 was fabulous. Thanks for the amazing service!

My husband Perry was looking at many wonderful vehicles and we settled with purchasing a BMW and it’s one thing to purchase a new vehicle but the customer service at this location was spectacular from start to finish I’m sending a special thanks to Tyson our salesman and the entire team... We are super stoked with our new 2018 BMW X1 it’s a great purchase!!! Thanks 🙏 again

Service techs are the best around, going in and check them out.

Great experience today with Jeff Tucker and Amin and Dillon Smith. Got the deal I wanted on the car I wanted. Handled it like pros. Go see them.

EXCEPTIONAL customer care and service here!! Absolutely adore dealing with Rod... my second car from him and I wouldn't buy from anyone else! Wonderful people that work here and do everything they can for you. This a top shelf operation and I'm grateful for all of the kindness and assistance everyone always gives to us when we're buying or having the car serviced. Thank you to Craig, Edward, Ryan, Laurel and of course to Rod.

This is our second BMW that we have purchased from Rod at BMW of Denver. I wouldn't go to anyone else. I trust him implicitly and he got us AN UNBELIEVABLE DEAL on my new car! From start to finish, the entire process was PERFECT. Thank you to Rod for always taking such excellent care of us! A special thank you to Craig, the Sales Manager, Edward, the head of the place, Ryan, the 6 ft 7 inch finance guy that was a joy to deal with and lastly, really EXCEPTIONAL customer service from Laurel that showed me all the intricate functions of the new car. Thank you to all of these wonderful people and we will only come back to Rod and company for future BMW purchases.

From the moment I walked in i was greeted with a smile and not like I was in a pool of sharks. Brent was such a professional and was really looking out for what was best for me. There was no pressure selling. Brent personalized my experience and we shared stories. The show room was exceptional and the hospitality and food was great. Was a fantastic car buying experience

Found a vehicle on Cars.com that I wanted. Dealer was very responsive and there were no typical “dealer “ games. My sales rep -Jack Woodring was fantastic. Knowledgeable , courteous, efficient and made the buying and shopping process easy. The entire team at BMW Denver Downtown was exceptional. I am now enjoying the BMW X5 50i that I purchased.

We had a great experience with Jack. He was knowledgeable, efficient and very helpful. I would high recommend this dealership to my family and friends.

While in town getting our 2007 BMW X5 serviced, we were waiting in the showroom -- which is very comfortable, by the way -- and started considering getting a newer BMW. Brent had said hello a bit earlier in the day, so we asked him if he could help us. Before long, we were owners of a brand new 2018 X3! Brent's knowledge and expertise, along with his friendliness, was just what we were looking for. It was by far, the best experience we have ever had in purchasing a car. Brent and the staff went the extra mile in taking care of us -- even staying past their normal closing time. Thank You, Brent! Wes & Ronda W Rapid City, SD

I experienced a top level of customer support during shopping for a hybrid car with BMW of DEN Downtown. Their sales consultant Marcus Decherd was highly competent and capable to explain BMW’s today’s hybrid technology approach, its pros & cons and use cases during daily operation. Same levels of professional support were provided by everyone else involved in the entire information exchange and buying process, informative, unaggressive and truly customer oriented. The team left no question open. Congratulation BMW of DEN-Downtown for a job very well done!

Seisho hooked me up with a great car at a great price. Very competitive offer. Nice facilities too. Highly recommended to anyone looking to purchase or lease

Our salesman Tyson Teeboom was really great. He was friendly, helpful and very accommodating. I am very happy with my experience with him. The finance guy was great too. And I love my new car.

I ordered a new X3 from them a month ago and took delivery this week. The entire experience with Andrew and Ryan in Finance was fantastic. Not only where they the best price, there was no hassle and Andrew was right on top of every email and text from me while anxiously awaiting my car. When there was a small glitch in financing terms at delivery, they immediately took care of it with no questions asked. One of the best car buying experiences I have had in 20 years.

Everyone is very friendly and helpful. I got my new car from them, they really helped me to get the right car .

I recently went in to end the lease on my BMW and ended up purchasing a new 2018. I worked with Jack Woodring who was very helpful and professional and it ran very smoothly despite my coming in on the last day of the year, which was really busy. I'm really enjoying my new BMW!

I traded my lease in for a used X1 last weekend. Jack was AWESOME to work with! He really listened to my reasons for wanting a new car and checked all the boxes. (He also didn't try to upsell me.) I highly recommend him. I've lived in Denver for 2.5 years and I've got nothing but great things to say about their service department (previously Murray BMW, now Sonic BMW). Heads and shoulders above East Bay BMW in CA. Oh and, they're dog friendly.

Was absolutely impressed. It's a large dealership, but yet when I sat down to build a new X3 and work on a trade...if was hometown comfortable. Matthew the sales manager and Andrew sales consultant scored a perfect 10! Funny...for some reason I walked in expecting somewhat of a bad experience and I walked out think that this dealership is the only place I will go to buy my next BMW. And I drove all the way from Northern Colorado.

We went to the competitor’s dealership and felt like the customer service was lacking. For that reason, we headed to this dealership & had the pleasure of working with John Hager. He is genuine in approach and very knowledgeable. We would buy another car from him. We were also impressed with the finance manager, Ryan Sampson. He is also extremely knowledgeable and helpful. They are both great assets to the dealership & left us feeling positive about the car purchase.

Had a great experience. Craig made it easy and Todd made financial process smooth. Melanie Holtz did subservient job walking me through learning my new car!!!

Thank you Curtis and Manager Ben making things right. Thank you for cleaning my car �. Jarek to send me great video what was wrong with my car. Curtis thank you for catching all RE calls . Please GM Edward needs to change that ridiculous team Patriots really ??? �

BMW treated us as we were purchasing a 100k car even though we bought a used BMW . Thanks for the great customer service

We were comparing cars to replace our Acura MDX, and the X5 was high on our list. We were referred to this location by our neighbor, who had a good experience here. We visited several times before we ultimately leased a new X5 over the two other cars we were considering. We never had a dedicated salesperson while comparison shopping - we kept getting passed off and got a little frustrated. But were ultimately happy when we finally got matched up with Arsen afterwe came back to make our final decision. He was outstanding and, after we explained our situation and what we were looking for, helped us get exactly what we wanted and was very fair and upfront with us. We were hoping to finish the process the night we went in but as it was late in the day decided to let Arsen get things done and come back the following day. When we came back in everything was ready and teh whole process took less than an hour. We got the price we agreed on and felt well taken care of by the whole staff through the final process. This will be our first BMW and we are looking forward to the experience!

If you're looking for a BMW this is the place to buy!

Hand down THE BEST dealership. I've worked with Rod Lamotte for over 10+ years and he has always taken care of me.

After dealing with Winslow BMW I decided to drive 90 mins to Denver to purchase a BMW X1. I got exactly what I asked, for my trade in and Andy helped me find the perfect deal for me. Todd was able to explain the finance process and everything went so smoothly. I got a great interest rate and I'm super happy I made the drive.

Teddy was great help! And helped me seal the deal fast!!!!!!

Excellent costumer service, Javier Carrion my service adviser was very care about all my concerns on the car. He take care all of it.

Great service easy to work with. Tieming was good for me.

Recently I took my car to BMW Denver Downtown for scheduled maintenance and a couple other items. I was greeted promptly by my service advisor. My service appointment was completed in a timely manner.

Professional, customer oriented experience. Good product knowledge. Excellent follow-up. Had the exact car I was looking for. Meeting time commitments met.

This is the second of my experiences in purchasing a vehicle from BMW Denver downtown. I worked with Arsen this time and he was a tremendous help, very kind and he followed through on everything he promised. And I purchased a wonderful vehicle. I would highly recommend BMW of Denver Downtown to all my friends and family.

Jessica was incredibly professional and sweet. The service area was clean.

Wow - have you been to the new Murray Motors of Downtown Denver facility. It's a space to behold. So many people trust Murray that there was a line just to get my car into the bay to be services; however, once in they exceeded my expectation. I took time off from work to take my car. I had a couple conference calls to make; however the music in the lobby was louder than normal. They actually found a vacant office and allowed me to set up shop and take my calls. Who else would do that - NO ONE!. Murray is truly customer focused.

The service center is one of the nicest and friendliest Ive ever been in. Def recommend to friends and family

Great experience, although the loaner I was promised/ saved wasn't at the lot so I ended up waiting while my airbags were replaced.

I don't know why others on these posts have found the service so abysmal but with us the service has been stellar. Usually my wife brings in the vehicle and waits as she did yesterday, and once again was rewarded with the ultimate service experience befitting the ultimate driving machine! Thanks, guys!

Service was good, communication was good. Staff was very accommodating. Most of the parts had to be ordered. I thought that a bit strange since they were common every day car parts (Alternator, battery strap). All and all, very good.

I have a 2015 X5 that had the yellow "check engine" light come on while driving. I called my service advisor (Javier) from the road, he suggested I swing by and they would take a look. 15 minutes later my service advisor explained the issue, had cleared the warning and I was on my way. I'll be bringing it back for a software update when I have more time. I have always recieved exceptional service from this dealership and have been a customer for 10+ years.

Seicho Limbacher is an amazing representative of the dealership. He was engaged, informed, personable and a true professional. I would highly recommend anyone looking for a BMW to go here first! My BMW Genius, Brittany Green was also one of the best I have worked with. She was also very patient which is a plus in teaching me all things BMW. Nate Marquez in Service was also very good and attentive. Top notch. And last but not least, Chris Thompson from the parts department was helpful, friendly and an extension of what made this experience one of my best in acquiring a car.

Seicho Limbacher is an amazing representative of the dealership. He was engaged, informed, personable and a true professional. I would highly recommend anyone looking for a BMW to go here first! Kelly the Finance Manager was also great. He even spoke with my insurance agent to ensure that I was doing the right thing for me! My BMW Genius, Brittany Green was also one of the best I have worked with. She was also very patient which is a plus in teaching me all things BMW. Nate Marquez in Service was also very good and attentive. Top notch. And last but not least, Chris Thompson from the parts department was helpful, friendly and an extension of what made this experience one of my best in acquiring a car.

Larry was a great sales person who helped my grandparents get the x5 they wanted.

HOW GREAT IS PAM!?!?! I had another excellent experience today in the service department. I came in basically at open, spoke to a service advisor, explained my situation(service engine light, coolant leak, etc) and we agreed that my car was in bad shape. He seemed a little indifferent, told me that a loaner car was the main problem but wanted to do at least something for me. He sat me down with Pam to make a formal appointment. I showed her a picture I took, and why I was concerned. She gasped, got up out of her seat, walked into service and in a blink of an eye...she completely flipped the script. She came back and said that I WOULDN'T be leaving in my car...even though the advisor said it wasn't possible. She was like a super hero! I was incredibly impressed by her determination and outstanding dedication to customer service. Even though I had accepted my fate and planned on returning, she said NO, we can do better!! I left with a smile on my face, because of Pam!!

BMW of Denver Downtown was excellent to work with! The staff was very friendly and honest, and my salesman, Doug Burnett, was a pleasure to work with. They are truly no pressure sales, and are willing to work with you to get you in the right car for your budget!

Jessica was great! Mark was also very helpful. I would return for service again.

great service would recommend to others for service or buying

Our experience buying a new X5 was outstanding. Working with John Semmelbeck was a great pleasure. Not only an honest salesman, but a great person in general. We order ours, and he was able to move our build up. We received it just 3 weeks after ordering. Brittany Green was very helpful also. She did her best to teach my wife all about the many features. Matthew Daymude was very detailed in making sure our order was exactly as we wanted. Can't say enough good things about this staff. I look forward to buying many more BMWs from Denver Downtown. Thanks everyone!

Did not have my regular service advisor, but Jessica was great. Efficient, and helpful.

Tyson Teeboom is a great sales rep. Kelly in finance made the process fast and easy.

I bought my first BMW from this dealership, they were efficient, professional, and very knowledgeable. I would recommend this dealership to anyone!

Originally went to another BMW dealership in Highlands Ranch. Sales was terrible and entitled. Went to BMW of Denver Downtown and the experience was amazing. They wanted to sell a car. Highly recommended!

I recently moved here and am new to the Denver BMW location. I had a recall on some electrical. They were able to provide a courtesy car and promptly fixed the problem. We found another few things that needed done, and they still let me keep the rental another day. They were able to email and provide pictures & advice as there was an issue with another service I got at a national chain shop. Words of advice TAKE YOUR BMW TO THE BMW SHOP! Other places arnt any cheaper & trust me it wouldn't be worth it. The BMW mechanics know our vehicles. The honesty, knowledge, integrity of the staff here were amazing! I only have a 2008 5 series. They still treated me like I had bought a $55k car from them. I will defiantly be back.

I brought the car in because of some rumbling noises in the suspension. after the service the noise is gone and the car feels tight and wonderful like new. Great work by Aaron Trail and his team Thank you!!!

Quick to complete . Nice waiting area. Little slow to bring the car around when done

Both service consultants / service was no doubt 5 Star over all!

Seisho is a knowledgeable advisor who works hard to meet every ask. I've purchased several Vehicles in the past but this experience was one of kind with service and enjoyable. Thanks Seisho!

Love doing business with Javier Carrion. Always professional and courteous.

Ryan Sampson made my experience AWESOME. I truly appreciate all the attention and effort he put to making sure my vehicle was ordered and delivered from BMW in time. Will have to do this again.

Great service and I am very satisfied. Dave was awesome to work with!

Took my first ever BMW in for service and everything was very convenient and done in a timely manner, actually the vehicle was ready earlier than promised so that was a nice surprise. The staff was very professional and the X5M was washed and ready to go.

Very through on information when I wanted to trade. Great customer service.

Very pleased with the service. Personnel were fantastic.

Shopped all local Denver BMW dealers for a new X1. Dealt with Dean Jones (Sales) ...liked his no nonsence sales approach, very upfront and I was very comfortable in dealing with him. No surprises. No reason to contact any other BMW sales guy in the area other than Dean. Unlike other BMW salespeople I have met, Dean has great pride in selling the vehicle and is very knowledgable in all things BMW. Plus as far as top notch facilities are concerned, nothing beats the beautiful new BMW of Downtown Denver dealership that looks like it came right out of Munich !

At awesome experience with both the staff and facility.

Great Dealership! Great Facilities! Great People, especially our Service Advisor!!! THANKS!

Very responsive. Great service and very thorough follow-up.

Everything was great. Greeting, service, facility and efficiency.

I admit I was a bit intimidated walking into BMW Denver looking at all of the beautiful cars, knowing I was probably looking for the one used car on the entire lot for my son :) I did not realize this was a by appointment type of dealership, but Amin Popalzai ended up being my client advisor and instantly me and my kiddos were comfortable. My son who is 17, said "Wow mom, I like him, so professional, he is good". I couldnt agree more. If only every car dealership was as professional as this place. We had been several places and very frustrated. Amin changed our day around once we arrived to BMW Denver. Thank you Amin

My Client Advisor, Rosa Trejos, was extremely knowledgeable and detailed! She converted us from Audi drivers to BMW drivers:)

I had been shopping for a pre-owned X5 for quite awhile and was having a bad experience, but when I came to BMW of Denver Downtown it all changed. My sales guy, John Semmelbeck was absolutely a Godsend. He was cordially, friendly and very patient with me. He explained everything about the car in great detail. The process was painless and it took less time than expected. I am incredibly happy with my choice. I would most definitely buy from John again :)

Our sales person Rosa was awesome! We would use her again for next purchase.

Mr. Amin was very helpful in explaining the car buying process . Mr. Jacob also provided excellent job .

Friendly, knowledgeable, and a passion for BMW cars and their customers. Edward has assembled a top notch staff, a great location, and built a tremendous environment. Barbara's service team actually makes it a pleasure to bring our M235 and our X1 in for service. Simply wouldn't go anywhere else!

Amazing new store with super helpful staff! Highly recommended.

Jerrod was the greatest. Professional and caring. Fit us in right away.

Had a terrific visit! Brought my X5 in for a recall evaluation and received excellent service by David and team. Everyone was attentive, friendly and personable.

Visited with "no appointment" from Vail, Dave was very helpfull and got me in Thanks

My 535i is 4 years old. This was my first experience with this company and it was wonderful. David listened and addressed the problems, found answers, provided fixes for problems that has plagued that car since it was new. The previous dealer never addressed to my satisfaction. After this experience I am actually considering buying another BMW. I have finally found someplace that knows what to do to keep these cars going.

Bought my 535i at BMW of Denver 2 weeks ago. Wonderful experience. Nestor my salesman was attentive and very informed. He listened to everything I said I wanted in a car. Brittany is an expert on what makes the car tick inside and explained everything about how to use the great equipment that comes with a BMW. The brakes did not feel right and they went over the car in the service department completely. David the tech did a test drive with me and explained everything also. Very transparent, honest and thorough. Will buy my next BMW from them. Again excellent experience.

Customer service was good and the process reasonable quick. The price of the car we purchased was very good and so far no issues. Teddy Santoso was helpful and made sure we were being taken care of at each step of the process. Very satisfied at this point.

Service got me right in. They fixed the issues on my car very quickly. Very professional; great customer service.

I can't say enough how well they have taken care of us over the past 6 months. But, here are some ways: 1 - The service team was quick and efficient. Our adviser took great care to ensure we were well informed about the issue. There was a small but costly issue that fell outside what BMW care covers and while it was one we were aware from the start of our lease that we would have to cover (it involved tires), the adviser gave us solid options and advice. She found ways to soften the blow and gained our trust. 2 - The sales staff worked diligently with us to ensure we knew just the right time to turn our previous lease over and start a new one. They made sure it was at the exact right time and when that time came, they made sure we got the right model to fit our wants and needs. It was by far one of the smoothest and least frustrating car experiences I have seen. 3 - When our last car was rear-ended, their associated body shop took great care of us. Again, we were well informed and well served. As a customer service expert with years of experience working at high level service organizations, I hold those who serve me at the highest degree of scrutiny for their dedication to service. I am very happy with my experience with this dealership!

Great service . Received phone call & text from service advisor

Larry L was a pleasure to work with. I went back specifically to buy a car from Larry after my initial visit.

Very plasant and easy transaction,VIP treatment from pickup from airport till last minute. Salesman,Bryan has huge aknowlage and not pushy at all

Good Job, love the new facility!!! I will definitely take my car to BMW of Denver often.

this was a annual service everything was excellent

Larry was very helpful, knowledgeable, and thorough

I have been a customer of Murray Motors and now of its successor, BMW of Downtown Denver for 23 years, during which I've purchased or leased seven BMW's. I've always had my vehicles serviced at the dealer. Over all those years and in countless dealings, I've never had a bad experience. In fact, the folks with whom I've dealt have been unfailingly friendly, honest, and fair, and many have become good friends. At BMW of Downtown Denver, I particularly applaud Rod LaMotte, Senior Client Advisor, who sold me my latest BMW, Javier Carrion, Service Advisor, who has worked with me to make sure my cars are always in great shape, and most recently, Brittany Green, BMW Genius, who taught me a lot about my BMW that has increased my enjoyment of the car. My thanks to all.

Took delivery of my new vehicle on 31March2017. This is a vehicle that I ordered in December2016 through Mark Sanders and worked with him throughout the ordering and delivery process. Mark was extremely and extraordinarily nice, friendly, patient, helpful, knowledgeable, responsive, personable, and generally just an all around good guy !!! Mark kept me updated every step of the way in the ordering/delivery process like clockwork and I was never in the dark as to the disposition of the vehicle. In addition to ordering the vehicle, I also requested several non-factory dealer installed options to be added to the vehicle prior to me taking delivery. Mark expertly and seamlessly coordinated and managed the ordering and installation of said items flawlessly, as if they were factory ordered/installed items. Mark far, far exceeded my expectations and I 100% recommend him and will most definitely be seeking him out for my next vehicle !!! Mark. Thank you very, very, very much !!! If you are contemplating purchasing a new vehicle and are reading this, what are you waiting for ??? Call Mark, and you will be driving with a huge smile on your face in no time !!! Guaranteed !!!

Took delivery of my new vehicle on 31March2017. This is a vehicle that I ordered in December2016 through Mark Sanders and worked with him throughout the ordering and delivery process. Mark was extremely and extraordinarily nice, friendly, patient, helpful, knowledgeable, responsive, personable, and generally just an all around good guy !!! Mark kept me updated every step of the way in the ordering/delivery process like clockwork and I was never in the dark as to the disposition of the vehicle. In addition to ordering the vehicle, I also requested several non-factory dealer installed options to be added to the vehicle prior to me taking delivery. Mark expertly and seamlessly coordinated and managed the ordering and installation of said items flawlessly, as if they were factory ordered/installed items. Mark far, far exceeded my expectations and I 100% recommend him and will most definitely be seeking him out for my next vehicle !!! Mark. Thank you very, very, very much !!! If you are contemplating purchasing a new vehicle and are reading this, what are you waiting for ??? Call Mark, and you will be driving with a huge smile on your face in no time !!! Guaranteed !!!

The service department is hands down best I've ever experienced. The service manager Aaron and his team like Enzo go out of their way to provide amazing customer service. The turn around time on my vehicle is quick and if it can't be remedied immediately I am always offered a nice loaner car to avoid any inconveniences. You'd be remiss to taking your car anywhere else besides this service center.

John Semmelbeck, Todd and Vida and the staff at BMW of Denver Downtown were pinnacle of courtesy and efficiency, kindness, and professionalism in buying our BMW from them.

Always Fast & Professional. I especially want to acknowledge & thank your staff member who takes me home after I deliver the car & brings it back to the house after it is serviced. This is the 3rd round trip we have had together and he is always courteous and an excellent reflection on Murray Motors.

Nestor was the perfect person for me to work with. As a result, I ended up buying a car that 100% suited my needs and my budget. Kelly, on the financial end, took the time to explain the pros and cons of add ons such as windshield protection, etc. With the help of these two gentlemen I feel I made all the right decisions.

My service representative Art Smith was very knowledgeable and friendly.

Took my car in for new tires and an alignment last weekend. Service is always so great and the environment is so appealing.

I'm always on the road so I find myself going to different BMW dealership for service. I had an excellent experience at the Denver Downtown dealership. I called the day before and was able to get an appointment the following day. Very efficient check-in, rapid service, and excellent customer service. Everything you expect from BMW!! Well done.

2nd time I've purchased a car from this dealer, my experience was once again great. We had just gone in to window shop. No one was pushy. I asked to see a certain model with certain accessories, Teddy looked in the inventory & found exactly what I asked for. After checking out the vehicle, we decided to purchase.Took no time to complete paperwork, my questions about warranty & maintenance were answered. Car was gased & added to my BMW Connected account before I left the showroom. The "Genius" team went over everything, even added a bow. Thank you all.

I had a great car buying experience with Nestor and Kelly. I highly recommend this dealership! This is car buying made easy.

Nestor and Kelly were wonderful, and so was the gentleman at the BMW store. Unfortunately I did not get his name when he helped me the next day when I returned to buy front front mats.

Great overall experience buying a BMW. Anthony Salazar was great - knowledgeable and no incentive to push a more expensive car. Car buying the way it should be. Love my new car.

Excellent and super speedy service appointment at this service center. They're always nice and informative.

Our sales person, Nestor, was professional, friendly, knowledgeable and accommodating. There was confusion in the price indicated prior to signing, which we caught. There was a following issue with the correct tax for our home address, which was caught by their finance staff, so no harm.

Best customer service I've ever had ! They make you feel comfortable and you don't feel rushed choosing the right car for you

Second time using BMW Service. Nice job with a fair price.

Teddy was great. He made it a pleasure buying this car. I love my 2014 535d.

A great buying experience all the way around, from the first test drive, to attentive service by the sales team, and finally, a thorough tutorial by my BMW Genius, the darling Brittany Green. Yay team!

Arriving in Colorado after a cross-country drive, we needed a warranty service but has also developed a squeaky ball joint during our drive. From the moment we arrived at the dealer, we were treated professionally and courteously, including being given a loaner vehicle for five days. Because of difficulty getting parts, what should have been a one day service lasted five days. The dealer-through a service rep-kept us up-to-date twice a day, always assuring us that he would do all he could to keep the repair and service moving, that he would continue to check on part's deliveries, and that we should continue to use the loaner as needed. When we picked up our car, we received the same level of courtesy and professionalism. Importantly, the service fixed the problem and related problems that had arisen as a result. This is a first-class operation!

Service personnel were extremely knowledgeable. Turn around time on a mid day appointment was same day for the replacement of wiring harnesses; actually 3 hours! Loaner service was greatly appreciated and allowed for me to keep my day going.

Beautiful facility, I had an appointment for car service and when I pulled in, had 3 people jump in and take care of me. Excellent service. Will not take my BMW anywhere else

I scheduled and appointment, arrived on time, my car was welcomed, repaired in the promised time, everything works now, and the loaner was fantastic, and I would buy another car from this dealer if I could decide which one I want. Just haven't figured it out as yet.

Finished a series of needed repairs with this dealership. Service Advisor Enzo Giron was of great assistance in assessing and prioritizing the work. His vehicle knowledge helped me to understand the scope and range of problems. Excellent communication and very customer service oriented. Thanks, as well, to the mechanics who got the problems solved!

Experience was terrific. i had a loaner car for two days. Jessica was wonderful...

I had a crazy noise that was making me crazy. They located it and now I am driving happy!!!

My service advisor, Jerrod S, was excellent. I had a warranty repair completed and Jerrod gave me timely updates on my repair. The whole process was from drop off, loaner car, and pick up was first class.

great service with a drop in appointment. thanks so much.

Murray BMW on Colorado Blvd. just opened their new facility...very nice! Due to the new settings and personnel, it seemed they are working on someglitches. My car was ready, but the paperwork was not. The very helpful and friendly staff emailed me the paperwork so I could be on my way.?

Bought a used car from here. Price was definitely fair and car seems to be in great shape. Best though was just the buying experience. Amin was so friendly and helpful (and patient when my insurance company was causing issues), his manager and the financial guy at the end were also was very pleasant, everything was low pressure and easy. Way better than I found at most places. Would definitely buy from them again!

Purchased CPO car here (Murray) Apr 2015, and had a very nice experience with that--pricing was fair but still a bit negotiable, and whole process was painless. Had car in to body shop twice now after having people hit me, and they did a very nice job and worked well with other party's insurance--all I did was file initial claim and bring the car in. Had occasion to have Service Dept address a couple issues under warranty, and they performed and persevered admirably in the face of an intermittent problem, and I'd like to give special recognition to Jessica Wagoner in this regard. --Patrick Ferrell

Great experience. Jeff, Jason and our BMW genius Jake were all great to work with. Would recommend visiting them next time you're looking for an awesome BMW and having a great car buying experience.

I purchased my 3 series from Ralph Schomp and have had nothing but bad experiences with them, last week I took my car into BMW of Denver for the first time, I was so impressed with the customer service, and I will take my car back in the future.

Excellent experience from the time I contacted them about the car as posted on the internet, to working with me to transport it , register it, etc.. Matt and Matt and Roman were professional , friendly and efficient. Will definitely consider this dealership again...and I live in Nevada!

Had a great experience getting a tutorial on the Connected Drive service and the vehicle features from Murray's BMW Genius, Donna Holmgren. She was very professional and helpful!

BMW of Downtown Denver has offered great service a always. Shawna in service was professional and kind

From the moment I walked in the door, I was politely greeted by one of the managers who introduced us to Teddy. He patiently answered all of my questions and then proceeded to show us several options. He was very patient and didn't pressure us. The entire "team" at BMW of Denver Downtown made my experience buying a car that day very pleasant. I love my new BMW and I look forward to servicing the car at their beautiful new facility. I highly recommend BMW of Denver Downtown.

The old Murray BMW is not BMW of Denver Downtown (ironic as they are about 4 miles from Downtown Denver), but I must say they've built quite a dealership. Physically it's huge and very state of the art. All is all buying a car there was fine, my only complaints: they have some good deals, but they go quick and the sales staff seemed to struggle with locating vehicles in the inventory and being sure they were still available. I guess that's the price to pay for getting a good deal so be persistent. It took a long time to finish the deal (which included a trade so that's part of it), would have liked it to be quicker, but it's not like it's something I do all the time so not a big deal. For sure I would recommend and will go back here first when it's time for me to trade up.

Good, beautiful new facility, just a long experience.

Great experience! Staff is superb helpful and knowledgeable.

After purchasing my new SUV, I needed help learning all of the new features. I was given a tutorial by the most knowledgeable, Donna Holmgren. She taught me so many things about my new car. I never would have guessed all of the new awesome features had it not been for Donna. She was patient and walked me through the steps and answered all of my questions (I ask a lot). Looking forward to my next tutorial with her. She made my car buying experience pretty awesome.

Easy to work with and very knowledgeable. Repairs were done by them while working with an outside warranty company. Explained everything in simple terms and looked out for me.

We shopped every BMW dealership in the Denver area. We went back to Murray because Rodney Lamotte, our sales person, was so quick to understand what we wanted and was able to offer us the best price in town. He went above and beyond to make the sales process quick, easy and accurate. He truly made the entire experience fun and made sure I got the exact BMW X5 that I had been shopping for! Thank you Rodney! Now if that wasn't enough, I came back to the dealership a month later to have Brittany Green, my BMW Genious, show me how to use all of the amazing BMW technology in my car. Brittany was very patient as she showed me the endless "Really Cool" things my car can do. I loved the car when I got it, after working with Brittany I'm in awe. Thank you Brittany for showing me that my car is even more amazing than I thought! Thank You Murray BMW of Denver, this was truly the best car buying experience of my life!

Courteous service. Great new facility. I had a great experience.

Great customer service, everyone in the facility was very friendly.

One of the most important measures of customer service is the effort they take when they initially fail. We had a less than satisfactory experience, which I called out to their survey person who called. The GM of the facility called us almost immediately and took over our situation directly. We were quite satisfied with the last experience we had with the dealership. More importantly, their collision center also provided us with the utmost of excellent service. They provided us with a clear estimate and were up front with the potential pitfalls and timeframes we could expect. They not only navigated difficult situations with our insurance company but also, they over delivered on expectations. Definitely very happy we went with them!

The service advisor and service manager was exceptional!! They made sure I was taken care of quickly on a Saturday none the less. Never missed a beat! I felt like they honestly made me a priority. Great Job!

I always receive excellent service here. The staff is kind, friendly, and eager to assist.

My genius rep Donna Holmgren was a pleasure to be with. Her knowledge of the vehicle was top shelf and her patience for my lack of tech skills was remarkable. During the process, she diagnosed that the mic wasn't picking up voice commands. She got us into service immediately and got the problem solved. Donna made my transition to the new X-5 seamless. Steve W.

I really like the facility and the people. For me it is convenient and easy enough to get to and the repairs were done in a timely and efficient manner.

Very surprised and pleased at the overall attention and service that I received.

Art Smith was Exceptional! Very polite and answered all of my questions. Thank you! I sell homes for a living and he went above and beyond! So appreciative!

Best group of guys I've ever bought a car from!!!! From Matt in the Internet sales to Amin on the sales floor they were the most courteous respectful caring automotive group I've ever met. You can guarantee I'll be buying my next (7th) BMW from my friends @ BMW of Denver Downtown!

Painless, cared about our needs and gave us a tremendous deal.

The sales team, parts department, service department and finance department all helped to make my experience wonderful. I appreciate the follow up by the BMW Encore team to aide in getting me familiar with the features of my new X3. Overall, I am delighted!

Very friendly and professional service. They were easy to talk to and a pleasure to work with

Jake was very knowledgeable, and taught me a lot. However, it was kind of overwhelming learning so much at once, so I am afraid I might forget most of it. It would be awesome to have a "cliff notes" version of the owners manual that shows off some of the fun bells and whistles. Just a **suggestion**

Had a battery problem; had to come back a second time within 45 minutes but the work was then done beautifully and quickly. Called at 2 p.m. about battery - no call back until 6 p.m. - a little slow; meanwhile, I had taken the car in and the work was done.

enrique went over and above and was a pleasure to work with

I always take my X5 to them for service. Art is by far the best service manager I have worked with. He is always attentive, responsive and wonderful to work with. I know I am being well taken care of when I go there.

Excellent service. Everything was supposed to be no charge, and it was including new wiper blades and a wash and vacuum. No one tried to upsell anything. It was a great experience.

They did a really good job with my car treated me really good

From time of purchase to 50,000 mile service Murray motors and staff have been nothing but professional. Always fixed problem first visit. I'm very satisfied with my 2016 328xi but when it s to purchase my From time of purchase of 2016 328ix to 50,000 miles ,Murray BMW of Denver has been nothing but professional. Friendly sales and service. Service was Done on time and estimate pick up time was very accurate. Always fixed right first time. When it's time for my next purchase I will know where to go.

Intermittent headlights on left diagnosed as bulbs going out - $650 Radiator hose - $350 Couple of other items - Total bill - $1,800

The interaction was very professional and pleasent.

outstanding. from alex the rep to the finance guy( JD) to the genius guy - super nice. made the experience fun and easy.

I just purchased a new X5 and the salesman Jake made the experience easy and pressure free. It was, however, the expertise, patience, charm and thoroughness of BMW Genius Donna Holmgren that made this the finest customer experience I can remember. Her sincere interest in my understanding and appreciating the many features of the X5 and her enthusiasm for and confidence in the BMW brand and the dealership left me feeling very grateful to be a customer of BMW of Denver Downtown.

Great experience, very friendly and professional non-pushy staff. I called the salesperson (John Hager ) a few times over the weekend and discussed various things before making final decision to buy. Follow up appointment with Jake was super informative about all the options and how to set things up

Donna Holmgren = BMW Genius = Outstanding service! Donna did a great job showing me the basics as well as all of the bells and whistles on my new car. So helpful, she was engaging and genuine. Well done Murray BMW, well done.

Best service I've experienced in years. I would reccomend this dealership to anybody who likes quality service and timely. My service tech was very professional and informative.

Excellent service. Fast and courteous Highly recommend.

service as usual was great. called in the morning for an appointment and had one that afternoon. needed the front end alignment checked

Always a pleasure dealing with Shawna, my service advisor. She takes care of the maintenance issues and has the service department take a look at other items on the vehicle.

Big thanks to Brittany Green for taking the time with me to help me understand all the cool features with my new 340i. Brittany patiently answered all my questions even when they were probably a little too basic. She even modified my audio system settings – sounds amazing now!

everything was great, quick, efficent and very helpful

As always, Melissa and the Murry BMW team really did a great job on my 335i service. I was greeted as soon as I drove into the new service bay, and the porters were friendly and courteous. Melissa welcomed me with a smile, was knowledgable and thorough in taking my information, and was very efficient in getting my on my way. When my car was ready, I received a text message alert along with a link by which I was able to review my invoice and pay my bill from my iPhone. My car was ready on time and was beautifully washed and freshly vacuumed. During the few minutes that I waited for for my car to be brought around, I explored the new showroom and enjoyed a cappuccino. The new facilities are gorgeous (the second floor showroom is fantastic), and the client waiting area is very comfortable. I am very pleased to have a reliable BMW dealership in Central Denver and the new location is wonderful.

Great place and great people . The whole process of buying was very friendly, pretty easy and successful. I will definitely buy from them again

I bought my car from a used car dealership and not from Murray. However, as a certified pre-owned it was still covered under the manufacturer's warranty. With every visit to the Service Center at Murray my wife and I have been treated like family. They've always been friendly, courteous, and patient with my questions. Because of this level of service, all future purchases of mine will be through Murray BMW. Top notch customer care and experience.

From the time I walked into the dealership, I was met with nothing but kindness and a sincere interest in helping me find the right car that met my needs. Their team worked diligently yet with great care to map out what option would be the best route to pursue with trading in my other vehicle. When I came back to finalize paper work it was like a walk in the park, and next thing I knew I was in my new car. The BMW Geniuses really know their stuff too so you get the most out of your vehicle.

I recently bought a certified pre-owned BMW 528xi from Murray and I must say the staff and the service were wonderful. The salesman (whose name I've forgotten, starts with an A) was great, very low pressure which I needed at that time as my 27 year old BMW had just "died" and I was a bit of a wreck. We looked at it on a Thursday, the salesman called me Friday and I test drove and bought it on Saturday. I'm sure I don't need to mention that there have been a few changes in BMWs over the years, loke all the computerization. But Donna Holmgren, on of the "Geniuses" soon had me set on the right path, She was ever so patient and knowledgeable. A heartfelt thanks to both!

Teddy at Murray BMW was awesome! He gave me the best deal possible and was a fabulous salesperson! I would highly recommend this location as I felt that everyone on the staff was friendly and made me feel comfortable! They truly treat you like family and it is a great place to shop for a BMW. Start here first is the advice that I would impart on others if you are in the market for a vehicle!

Brittany Green did a great job explaining all the great features of my new X1. Very fun to drive and beautiful. And if you want good honest help from sales ask for Tom. You won't be disappointed. Thanks to all!

Had a totally no-nonsense, professional purchasing experience with the folks at Murray BMW for my 2016 328 xi this past Saturday. Teddy (our sales rep) was fantastic from start to finish and patient with us when we were weighing our options. Sales process was as painless as possible from start to finish with our toddler in-tow.

Very friendly and courteous staffs, I got my car in and out very quickly and their rate is very good

Every minute of the process was as enjoyable as buying a new car can be.

Best of the best dealers. Stands by any difficulty of difference better advertising and actual vehicle.

Great experience overall. Friendly, helpful, and easy to work with. I would highly recommend.

Great service and great sales at Murray Motors . LOVE LOVE LOVE BMW

what a fantastic service. JAVIER is THE MAN. Very down-to-earth, friendly, helpful. Got the job done well and efficiently. Highly recommended.

Jst got my BMW bout a month ago and thanks 2 the cutie Anthony i not only got a good deal but everybody there was nice and friendly! Great experience! Thanks anthony! Such a cutie!!! �

Jst got my BMW bout a month ago and thanks 2 the cutie Anthony i not only got a good deal but everybody there was nice and friendly! Great experience! Thanks anthony! Such a cutie!!! �

Awesome experience with Donna Holmgren as my Genius! She was fun and informative. Since my "BMW" Class she has answered followup questions via text. Most helpful in learning all the options on my new car!

I had a wonderful experience with Brittany Green - BMW Genius. She showed me things about my car that I had no idea were possible. Her patience, good humor and sincere desire to help me get the most out of my vehicle were outstanding. Thank you Brittany!

I just purchased a 2017 x5 from Murray BMW. This was my 4th x5 purchased from Murray. Every phase of the process was seamless and easy. Rod worked with me on several vehicles, ultimately finding the best fit and financial plan to best serve my needs. Tina was able to answer all my questions in a timely manner and get me through the paperwork expeditiously. Brittany educated me on my new car. She knows her BMW's inside and out, meeting with her was extremely beneficial in my understanding of all the new bells and whistles on my new x5. Thank you Murray BMW, there's a reason why I continue to come back!

Outstanding in all respects....client advisor Amin Popalzai extremely professional. Amin was our point of contact during entire process, couldn't be more satisfied.....use this gentleman!

Paper work was not very efficient. It was not the employee's fault. Rather it was the quality of his equipment. The sales person was fabulous.

I had a fantastic, educating and relaxing experience with Jacob Herning. He was very professional and related the information in a way that I could understand and grasp as he taught me everything about the functions of the controls on the dashboard, steering wheel, doors, etc....

My service adviser wwas excellent...Good communication, on time performance.

I always receive good service at Murray BMW. The service reps are courteous. I can't wait for the new dealership building to open.

My service experience at Murray Motors was efficient, professional and filled with courtesy. I highly recommend this dealership. I can't wait till their new facility right around the corner is finished

Great experience with Teddy! He was informative and easy to work with.

Knowledgeable staff and forthwith with explanations on options.

With today's technology,we as an independant collision repair shop,the challanges are increasing and having wholesale bussinesss with your BMW and Mercedes for well over 12 years have been wonderful to say the least.several times now,I've hauled customers of our's vehicles to you after we repaired all the collisin work and service dept.always takes excellent care of me.And knowing my driving situation(150+miles ea.way)All diognostic's and reprogramming are complete while I wait it out. Couldn't ask for anything better.And your parts dept's are outstanding(Dave in BMW)and Chris in Mercedes)and the rest of the parts dept do an excellent job for us!!!And hopefully the next time I come down,the new place will be done.Looks amazing....Thank You All,....

Great service! On time and well explained. The facilities are showing their age. I look forward to the new facility, which is supposed to open in December.

Given their under construction status they are doing the best they can. Teddy took good care of us. Donna the "BMW genius" was fantastic showing us how all the technology on the car works - and there is a lot! I give Donna a 5 she is friendly and knows her stuff. Love my new car!

Great tutorial from Donna Holmgren! You are the best!!!!

Very nice and helpful. Let me use loaner car for three days and go back up to Breck with it and wait for me to bring it back. Art and Jared are nice.

I had a great experience with Schomp BMW. We had to drive down from the mountains to look at a car and got stuck in traffic for 3hrs! Larry Lentz stayed late and was extremely patient with us as we looked at the car, it was even a Used car!. It ended up taking till 11:30 at night, but we found the right car, with the right price for us. Vida Bundy, was efficient and thourough going through the financing and explained all the fine print and worked with us to figure out all the details. In particular, Jake Gordon one of the 'Genius's' at Murry, was great. Not only did he have all the answers to our questions as we looked at the specs on cars, but stayed later than everyone else to go through all the details with my wife and I. He was genuinely excited for us and seemed to be excited to explain our new car and its features to us. Couldn't say better things about his Customer Service, Professionalism and knowledge.

I had a great experience with the Sales Staff! And the Financial process of my Lease was super fast, easy and head ache free!

Such a pleasant experience, purchasing my first BMW. There was a delay getting the trailer hitch installed and Seisho Limbacher therefore delivered the vehicle right to our home. He even had Jake Gordon come and do the on-boarding training for the vehicle then. He was super knowledgable and gave some great hints for winter driving conditions.

Enzo at Murray BMW of Denver was and has always been very helpful! I bought my vehicle from somewhere else with an extended warranty and the warranty company didn't want to honor the warranty for a very expensive repair and Enzo spent hours on the phone explaining to them why hey had to. Eventually they listened.

Had to wait a long time because of renovations at dealership but got a great vehicle at a fair price

I just purchased my second BMW from Murray and was pleased, overall, with the ease of the transaction. Donna Holmgren was especially helpful in pointing out all of the vehicle's features.

Donna did an excellent job of explaining the many features of my new 535i. Very happy.

I had some mechanical problems with my BMW X6 and Melissa was very helpful throughout the whole process. She kept me inform during the whole process and made sure the car was fix before returning it back to me. I'll recommend Melissa to anyone going to Murray BMW of denver.

The team was knowledgeable, professional and the process was seamless and effortless.

If you haven't scheduled your Genius Bar appointment I highly recommend Brittany Green! Best hour spent getting to know my new BMW with the help of Brittany, a BMW Genius. She really knows what makes a BMW tick!

I brought my vehicle in for a suspected transmission issue that was covered under warranty. Roger Frank in the service department not only handled the repair in a timely manner, but he kept me informed every step of the way and even went out of his way to ensure that I was given a loaner vehicle when he realized that my repair would not be finished in time for a weekend trip to Aspen that I could not cancel. Roger has made me a Murray BMW customer for life and I will not hesitate to return for service or when I am in the market for another BMW!

Big thanks to Brittany Green for taking the time with me the day I purchased my new X5 to help me get to know the ins and outs of the vehicle. And more thanks for following up with me for a second opportunity to learn from her about all that I can do with my car. There's a lot going on with the new X5s and Brittany was a big help in making it easy to understand.

Service was great. Jake was very knowledgeable about the structure or the car to the electronics. Great selection of all cars I was looking at. Service team did good on the detail. At the time of my purchase the dealership was at its temporary location for construction. Things were tight and took a little more time, but they manage to get it done.

A few weekends ago I had my genius appointment with Donna, and couldn't be more pleased with her knowledge, time and consideration! She went above and beyond to ensure I understood everything my car was capable of and helped me to get everything setup for easy recall. I am so appreciate of this service and as a first time BMW owner, couldn't be more impressed. Thanks to the Murray BMW team!

Second X5 purchased from Murray in last 3 months. No hassle sales process and exceptional service. Dealership really appreciates our business. I would highly recommend Murray.

Best customer service ever. Enzo is especially professional and courteous. Wouldn't go anywhere else!

Was a great experience with customer needs always trumping everything else. Once they move into their new facility they should be able to take of customers even better.

I have taken my auto to Murray Motors for years my only concern is the checking process I always schedule appointments for service Murray Motors should review the check in process it should not take 20-25 minutes.

The purchase was completed professionally and expeditiously. The price of the car was very fair in comparison to local and national cars of similar age condition and mileage. Client Advisor Seisho Limbacher was extremely knowledgeable, helpful, and accommodating. I would recommend Seisho and this dealership.

We came 200 miles from Pueblo to buy a car. The dealership made our translation easy and smooth. The people at Murry BMW are great! We love our X5!

Not fair to include "Facilities" because a brand new facility is under construction, putting pressure on the existing one. However, the level of Customer Service (along with the ultimate repairs/maintenance) is outstanding! (Won't specify the Service Advisor because don't want her overwhelmed, but will state that the Service Manager, Barbara Marin, deserves enormous credit for what she is accomplishing under tremendous pressure.) If you are in the position to buy a BMW, or need yours serviced, you can't go wrong at Murray.

Always have had a good service experience at Murray BMW.

My husband and I purchased a car with Teddy Santoso. It was super easy and refreshing working with a sales guy who wasn't creepy and pushy. The car we purchased was a used car in incredible shape. They take great care of their inventory! We'd recommend this location to car buyers.

When Sonic took over Mark's dealership, I expected the worst and have been surprised to be treated to continued wonderful service.

Straight forward, no nonsense and very professional all the way through. Everything that you would hope for in a new car buying experience. My contact was Jerry Kramer.

Jarrod is an outstanding service advisor. Thank you.

Melissa Moore did a great job as my new service advisor. She is professional and her communication style is approachable and helpful.

Murray BMW is the best because of the people that work there. Taking my vehicle in for service is always a great experience because of Enzo Giron. He is always friendly, professional, has a great attitude, helpful and knowledgeably. I couldn't of asked for a better Service Advisor. He is always prompt with follow ups and making sure everything runs smoothly and efficiently. He is a pleasure to deal with and is the reason why I keep coming back to Murray. Thank you Enzo for being so Great!

Always feel valued as a customer. Service Manager took time to answer all my questions including those that had nothing to do with the recall.

Melissa, our service rep is outstanding. Give her a raise!

Just Bought a 2010 Jeep Grand Cherokee and I recommend this dealership to anyone! My Salesman was Teddy Santoso and he was a great help. He helped me through the whole process and was true to his word from the start. Recommend him to anyone who comes here to buy a car!

Fantastic experience, have been there multiple times for routine oil changes and such and it's always a great experience.

Good service experience. Service Rep super nice and helpful. They went the extra mile and washed the car. New facilities being built and will be a better experience when waiting for a car vs the cramped building they are in now. Quoted me a much lower price for a repair that I need to get done vs their competitor in Highlands Ranch.

It is always easy to schedule appointments with Murray -- My tire got a screw in it on a Friday and I had a 7:20 am appointment on Monday with a loaner car. The staff is phenomenal! I have brought my X3 in on numerous occasions without an appointment for low coolant, no washer fluid, a new license plate cover... etc. and they always are willing to help you. Murray is great!

The work was performed on time and was reasonably priced. The loaner was very much needed and appreciated. My car was not washed as expected so that was a disappointment and no reason was given.

Great customer service. Rep was terrific, great experience, would recommend to other people

Murray Motors is the reason why we have a BMW and will stay with BMW. We are taken care of in a most professional and caring way. Their service is Number One in every way!

Pleasant people. Comfortable place to wait. Nice to have coffee, donuts, water, etc.

Prices have come down dramatically! It's nice to have a one stop shop and quality service. Everyone there had some of the best customer service in any establishment I've been to. I will recommend them to everyone and I will be back. Thank you it really does matter! The only 4 score is I had to go home and clean all the glue off my rims.

Thank you for the consistent service and professional treatment.

Prompt Courteous Service-Anxious For New Facility To Open

Excellent service on my Convertible as usual. Can't wait until the new facility is built and in use!

My salesperson was very knowledgeable, informative and professional.

I live in Iowa & have a Daughter that lives out here. My first experience with Murray BMW was with my 1995 740IL. Fuel pump went out & they got me back on the road in 1 day!! Excellent Service! Then my 2nd experience with them was today. My 2010 750LI X Drive. It told me it was 1 qt low on oil & that all my tires were low. I took it to them & they had it taken care of in 5 min's! And didn't charge me anything!! Wow!! Love Murray BMW of Denver! Thinking when I'm ready to trade & upgrade, I'll be dealing with them!!

Excellent service! I will continue to lease my cars from Murray Motors!

I have brought my car to Murray for routine maintenance and have dealt with Javier Carrione. He is a class act. His customer service, knowledge and dedication are outstanding. He is an asset to Murray and the main reason why I will return to Murray in the future. Best customer service I have had in any industry for a long time.

After waiting for service work and some repairs, I've become another satisfied customer!

Awesome service! Had my follow up genius appointment with Donna H. She is so perfect for her job. She is a great teacher and really enjoys her job. Amin was my salesman and did an outstanding job getting me a fair deal on a custom ordered M4. After calling 3 dealerships I found that Murray had the best sales team, service, and customer support. I have owned 4 previous BMWs and can tell you that this dealership is excellent. But what makes it excellent is its staff. Keep it up Murray. A very special thanks to Donna and Amin for making car buying experience a memorable one!

Our experience was great from the moment we walked in the door . Our sales guy "Will" was super nice and really knowledgeable. It was a pleasure working with "Vida" who made the paperwork and financing process efficient and painless. Everyone working in the dealership was so friendly and helpful. It was the best car buying experience i've ever had!

Great place to buy a car. Loved working with the crew there (Amin, Saisho and Geo), Donna the BWM Genius upped my learning curve greatly on the new car. Thanks everyone. Always happy to refer my friends your direction.

Pre-scheduled a maintenance check. All services provided were great.

Good job! Finished on time, washed car...will be back.

Had good experience and done very fast. Will helped a lot through out the process. Jake did a nice walk through for the basics.

Outstanding and professional service as one would expect from BMW. The same care and consideration that goes into their cars is evident in the service at Murray, and I know my vehicle is in great hands with them.

LOVE Murray BMW. This is the third vehicle I have purchased from them. Great service from Rodney Lamotte. Donna Holmgren is fabulous - I would have never figured out how to operate my new car without her assistance. The finance department was fabulous as well! I will continue to give my business to Murray BMW!

When I was ready to try the new X3, we went to Murray BMW of Denver and experienced over-the-top customer service from our initial contact through the closing of the deal. The staff at Murray BMW really want to make sure you are happy with every detail of the car and the transaction. We were very impressed with the amount of time they took to give us an orientation on the car, making sure we understood every feature. The "BMW Genius" is awesome! Two days after the purchase, we received an invitation to return in 2 weeks to have a follow up orientation in case we had more questions. Murray BMW will be our "go-to" dealership from now on!

Javier did a remarkable job very professional. He was asked to check the car for after-market warranty repairs. I got $2700 worth of work for my Bmw 328i 2008 for $430 and I got a new BMW as a loaner/

Service was fast and smooth. Customer service was excellent!

The employees was really helpful. Great Customer service.

We received great service from Amin and the team at Murray BMW in the purchase of our new X6M! All of our questions were answered in a timely fashion and Amin went above and beyond in making sure were happy with all parts of the purchasing process. Since we wanted to pickup the car quickly they were able to schedule us for follow up service and take care of all last minute items. Looking forward to many more years of great service!

I had an excellent service experience. The service was quick and everybody was very friendly.

This was our second time working with Arsen and he was fantastic. We specifically went to Murray this time around because of the positive experience we had with him purchasing our last vehicle. Taylor and Vida (financing) were also terrific and I would recommend this team to any friend or family member.

We leased a 2015 i3 and it was a pleasant and efficient experience overall, with only minor annoyances. We worked with a couple members of the sales team and they were all friendly and professional; finalizing the price and lease terms was easy and matched my expectations coming in; I felt most everyone made sure the experience was as convenient as possible, including helping to deliver the vehicle to our home 30 miles away, after hours. Things that could have been improved: First, the person who reviewed the i3 with us after the purchase didn't really know much about it and I found myself correcting him on some basics (e.g., what "mi/kWh" meant on the display), and the team's overall knowledge of electric vehicle specifics seemed lacking. This created a little bit of stress when the battery wasn't fully charged when we picked it up, and then wasn't charging as much as expected overnight. No one could tell me for sure whether the charge rate was normal (it wasn't), until the next day after a couple phone calls and doing some research. It turned out it just needed a simple change to the settings to allow maximum charge speed, and this is something that should have been covered in the vehicle review. Also, while we REALLY appreciated the assistance with vehicle delivery, I was under the impression that they were right behind me but then they didn't show up for another hour. It was late and I was waiting outside to let them in the gate. It was a frustrating way to end what had been such a positive experience, and the whole thing could have been avoided with just a phone call to let me know they had been delayed. Still, overall it was a good experience. We love the car and we would recommend Murray to friends and consider purchasing or leasing a vehicle from them in the future.

In today's world, customer service is one way a business can distinguish itself. The customer service at Murray BMW is outstanding. My service advisor, Shawna Richey-Thies, always goes above and beyond in providing outstanding customer service.

Likes the service rep, he was friendly, knowledgeable and quick!

I have always had great service here and the service advisors fair friendly and accurate.

Shauna is the best service person I have ever worked with!

Great Service. There is a need for better donuts.

The entire dealership care about their customers. I was very impressed about the facility and their staffs.

The usual superior service I have received since 1986. Bought present car here in 2000.

I had gotten my appointment date wrong and when I showed up 2 days late,, Murray BMW was quick to react even though they were over subscribed for loaners that day. I would highly recommend Murray BMW of Denver to anyone.

My Service Advisor Melissa Moore is always exceptional!

Great price, friendly, knowledgeable and courteous! Buying my first BMW was a dream. Couldn't have asked for more!

I needed diagnostics and repairs done in a short amount of time. Art and team came through and provided stellar service throughout!

Murray BMW of Denver did a wonderful job in both quality of work, customer service and professional manner in which they run their facility. I'll continue to use Murray and can't wait for the the new building to be completed.

Over time we have bought four cars from Murray BMW. They are very friendly and responsive. The service is great. Our salesman for all four cars has been Rod Lamont. He is super and the reson we keep going back.

Great Genius service! Donna Holmgren was very knowledgeable and fun, and sweet. I highly recommend having your appointment with her.

We have had 4 cars from Murray BMW. The whole process and organization is great. Rod Lamonte is the best sales person we have ever worked with. The service is very attentive and everybody is very friendly. My dog Reggie loves to go there with me. He gets lots of attention.

Teddy listened to our comments about the vehicle we had selected from their inventory online. He offered an alternative vehicle that we hadn't considered which we eventually purchased. Everyone we dealt with at the dealership was very friendly and there was no pressure to purchase any other options or financing. Very good buying experience.