By far the easiest, low stress car buying experience I have ever had. I actually felt like a valued customer.

Attentive and helpful

I was considering leasing a car yesterday and was fortunate enough to encounter David Cadena who is incredibly knowledgeable and personable. He clarified the differences between various models and packages and helped narrow the decision down to two cars. I eventually chose one and then had another great experience working with Amin Popalzai, who was also quite amiable and skilled at putting together the financing. However, when I arrived home in the car, there was concern about size that led me to return today to see if I could change the lease to the other, smaller car. Rather than facing the resistance I expected, both Amin and David could not have been more patient and helpful. They made it clear that their goal was for my wife and I to choose the right car for us and that they would help work things out... which they did. (We eventually decided on the initial choice.) I can't thank them enough for all their help in making a difficult decision and will be coming back when it's time to lease or buy our next car.

Very professional, extremely easy to work with and a great deal to match, highly recommend!

I was impressed by the level of customer service and attention to detail

The team and especially Brandon was very efficient, timely, and helpful!

Eric in service performed an exceptional job on my M4’s work. Went well above and beyond in thoroughness and attention to detail. The dealer handled a relatively complex task with expertise and care. Couldn’t be happier and would love to work with him, Brandon and Jonathan again. Top experience.

Working with Arsen was an absolute pleasure! He not worked out an unbelievable deal for my purchase but Arsen is extremely patient, I never felt pressured to make a decision, and most importantly, a professional - who knows the car business inside and out. The best part – Arsen stayed in touch with me the entire time which only made the buying experience even more enjoyable. I highly recommend you talk to Arsen if you are considering buying a new or previously owned automobile.

Kourosh was a great help to me, I am not used to doing these kinds of transations by my self so I am very thankful for the understanding and service that Kourosh gave to me. I know I can depend on someone at BMW of Denver to help me when I need it. Thank you, Connie Blessman

Muy buenservicio y gente muy gentil

Great experience buying a car from BMW of Denver. Kourosh was very helpful, friendly and made sure we walked out completely satisfied. Will definitely recommend to anyone looking to purchase a car!

Abel was awesome to work with! He was very professional and had answers to every question I had. Can't recommend him enough.

Excellent service, professional and answered all questions. I highly recommend this dealer for great service.

Overall I felt welcomed and respected dearly from the salesman Arsen Azatyan, this was a easy process of building my car and I was very satisfied:)

My daughter bought her first car under her name here. We could not be more happy with her experience. Her salesperson, Dimitri, was awesome! He was very respectful to her, talked to her directly about the car she wanted, financing, and down payment. The red bow on the hood of her car was the icing, it was a nice touch for pictures! She's grateful for a great, stress free first car dealer experience. She will look back on this and know what to look for in a car dealer!

Salesman was very professional and the financial office was a breeze! Great car purchase experience!

Yay! No masks! Easy appt setup! Very good detail service.

Quick and efficient. Sales staff was helpful and friendly. Car was exactly as portrayed online.

This is my second vehicle acquisition experience within a few months at BMW of Denver Downtown, and once again it was an exceptional transaction. Working with Seisho Limbacher, he brought in a beautiful M850 convertible and together with Ed Freeman worked out a fantastic deal for me. They worked to accommodate my schedule and I took delivery yesterday. Seisho walked me through all the new tech of the vehicle during delivery and made sure all of my questions were answered. I HIGHLY recommend this dealership for a great BMW vehicle experience!

Quick and efficient. Doesn't get greater then that!

Nick Nichols and Craig were great! Very helpful making the process a breeze. Beautiful dealership.

Palmer is one of the best Service Representatives I have ever worked with across any industry, type of service, or experience. He is simply amazing, and has made me want to continue to be a BMW owner. He is one of a kind.

Had great service from the salesman and the financial person. Salesman was particularly helpful.

Special thanks to Craig Bluhm who worked diligently to make sure I was completely satisified with my purchase !

My daughter attends college in Denver and has had some problems with her vehicle. Daniel has taken care of her on multiple occasions. He has made us feel comfortable knowing that if ever there is a problem he sill take care of her car.

Excellent customer service, took time to make sure I was comfortable with my purchase!

Seisho and his team made this one of the best car buying experiences I have ever had! Exceptional service, attention to detail, and upfront negotiations. THE. BEST. EXPERIENCE. EVER.

Great experience, very professional.

Excellent service, Thanks Arsen

Great experience. Made everything easy for me. Kourosh providing me the best service I?ve ever had purchasing a car.

Nick Nichols was my salesperson. He was courteous and professional throughout. He helped speed up the used car process so I could make a prior commitment. I was done with the entire process in under an hour, including my test drive. Great job!

Abel was excellent - patient, super knowledgeable and answered all of my questions. He’s a huge asset to your team!

Excellent Assistance in potential out of state purchase; would definitely go there, if lived in area..

I shopped online for a used BMW at this dealership. I found exactly the right model with the right colors and options. I asked a lot of questions on the phone. I requested pictures of any paint chips and dings that did not appear in the online ad pictures. I didn't want to fly to Denver just to be greeted by unacceptable surprises. After viewing the 'ding' images I decided to move on. Even though he lost a sale, my salesman did the right thing and I appreciate that very much. In the auto business honesty often seems in short supply- but they have it at BMW of Denver Downtown.

The crew at BMW of Denver Downtown were helpful and quick with the trade in of my old car for a new one. Dimitri made the experience very smooth and on top of that, you have some great personalities to chat with while you wait. Thanks for a seamless purchase folks!

Great customer service and extremely helpful sales representative. Highly recommended.

If you have a BMW do not trust it to just anyone. Take it to its source. My baby running good now.

I was very impressed with your garge staff and my mechanic i live in Wisconsin. Bit anytime im ever in Denver you can vet if I need anything thats where I'm going

Exceptional customer service with attention to my specific needs and concerns.

Ryan Breda at BMW of Denver Downtown was able to procure an excellent overall experience of my recent 2021 BMW X3M purchase. I am sure that like for many, buying a BMW is not your first time at a car dealership. I have had my share of luck with 4runners from Groove Toyota down but it was time to upgrade to something with a lot more under the hood. Test drove the car after 5pm on a Saturday, dealership closed on Monday (why, Colorado?), Ryan was in contact via text, preparing me to simultaneously get out of my lease and we inked the deal on Tuesday. Overall, a very easy and stress-free buying experience from the test-drive with Ryan to Evan in financing. Thank you to the team at BMW of Denver Downtown for making it a memorable and welcoming experience into the BMW family.

Took my 335 GT into the service department for a possible transmission leak. The service technician was great - he took a video walk-through with voice description of the issue and everything related. I had a full video description of the issues and service. This is a fantastic service and provides a level of comfort that you can't get from other dealers. A+ for providing your customers with a video walk through of everything going on. By the way, they let me know that nothing was leaking from my transmission, I ran over some red oily liquid that splashed up on my undercarriage. Great guys and very happy with my service experience at BMW of denver.

Rod did an amazing job and was a pleasure to work with for the following reasons: 1. He beat the price of Schomp BMW by a $1,0000. 2. I bought the car with my daughter and because she just had surgery and was on a bunch of medication and could not drive he drove me to her house to sign all the paperwork which was super considerate. 3. He communicated every step of the way during production of the car which helped me get excited as delivery date got closer. 4. He never seemed rushed during the whole process and I will recommend him to all of my friends and family. 4.

Jack Reitz did a fantastic job from start to finish. His personable, easy going style really resonated with me and made the sales process much more enjoyable. On top of that, he was knowledgeable and passionate about BMW's products, and he was very engaged and responsive throughout the process. In fact, he has continued to stay in touch with me post-sale to make sure everything is going well and to answer any questions I have as a new owner. While there were a few minor bumps at the end of the sales process, Amin Popalzai handled them with transparency, professionalism, and with the customer experience top of mind. And this doesn't even get to the car itself. It's fantastic, and I couldn't be happier. Overall, I was very impressed with the team at BMW of Denver Downtown, I love my new car, and I'm excited to be part of the BMW family! Many thanks Jack and Amin!

All virtual and remote. Test drive at my house and bought at my house. Great accommodation. Thank you so much

Abel was so courteous and helpful with everything I needed, from start to finish. The customer service I received at BMW Downtown Denver was the Best I’ve received anywhere, anytime! I got excellent service from Amin P, the person that handled all my financial info! He went above-board, helping me to get the best possible services I could obtain for warranty and other services, and so I would get the best I could get for my money, which is extremely important to me! I came there after a new accident, very upset, and left very happy, and completely satisfied with everything done for me! I will definitely send anyone there looking to get the best auto help they can get, and will definitely go back myself! Very impressed with these people and this business! Pam

Our sale rep Dimitri was awesome. He was very personable and was more like a friend helping us test drive cars. That is a breath of fresh air in an industry that can feel intimidating and cold. We can’t thank him enough for being so patient when we had to bring our 1 year old with us on each test drive. We truly got lucky getting him as our sales rep! As for BMW of Denver, great location. My one recommendation is to have a front desk person greet you. We went to multiple BMW dealerships that day and having 1st class experience ( serve you drinks, get you checked in, make you feel welcome) really makes a difference in the buying experience and is something that was completely missing from the dealership.

Everything was great from drop off to pickup. You guys are doing great. Keep up the good work

Brandon was my service representative and he was as warm, welcoming and friendly as the last time I was in. In fact, I remembered him because he was so wonderful last time. He is so professional and makes everything super easy. I arrived early but was checked in immediately; I waited in the waiting area while my car’s recall was addressed. The automated call that scheduled my appointment tried to divert me to Highlands Ranch BMW but I will always come back to this dealership because I know I can count on them.

We enjoyed working with Dave Williams to buy our new car. Everything went really smoothly and would highly recommend Dave and BMW of Denver for excellent service! Jeff & Tiffany Johnson

Didn't buy a bmw but the service for what I did buy was awsome. Nick thank you.

Purchased a car from a thousand miles away (New Orleans) and the process was extremely smooth. Connor and the dealership were very helpful every step of the way, cant recommend them highly enough!

Amazing friendly fast service! Called late at 4pm, approved by 6pm, had the car of my dreams first thing the next day! I live 3hrs away! Anthony is great! Jay is a great! Very very satisfied!!!!

Purchased a car from a thousand miles away (New Orleans) and the process was extremely smooth. Connor and the dealership were very helpful every step of the way, cant recommend them highly enough!

Quick service and world class facility.

Every step of our buying experience was incredibly professional. Arsen, our sales contact ,was superb! I would highly recommend Denver BMW and Arsen for an auto purchase.

Guys! Who ever is reading this and is thinking of walking in this BMW dealership.. Ask for Grayson!!! Hands down the best! Grayson you are the goat! Very friendly and knowledgeable! Got us in an out of there in no time! Already in Miami in our 2020 BMW! Thanks Grayson!

Honestly, I had reservations about the whole car buying process at a dealership but from the moment we walked in to BMW Downtown Denver it was clear that this was a kind environment. The people were nice to each other, took care of us, helped us in every way they could. It felt like working with friends and that was so refreshing and made the whole experience absolutely lovely! If they have the car you’re looking for, they are the people to buy from!

Palmer was great

Absolutely thrilled with the hard work and attention to detail from the service center. Clay went above and beyond to make sure everything was taken care of.

Dimitrios was wonderful as attentive. This is my 14th BMW. But first time buying in Colorado as we just moved here he made sure we were ready to go. Between him and Jay in finance I was in and out in less than 90 min!

Our sales representative David was great from start to finish. He was very patient, kind and listened to our needs. His delivery of the X7 was perfect, he set up all the preferences and was very professional and knowledgeable. We will definitely be back to buy our next car from David and this dealership.

This is our 5th BMW from Murray Motors now BMW of Denver. After being away from BMW for 6 years we couldn’t be happier to be back. We were drawn in by the cool M440i but what kept our interest was Jack Reitz and the sincere interaction we had with him. Jack took the time to get to know us without making us feel pressured in anyway to buy the car. Jack represents BMW in its finest as well as has the best interest of his customer. The M440i convertible speaks for its self but it was Jack who sealed the deal.

Dmitri was very personable and easy to work with. I was treated with respect and care. The financiers were to find a good company that would work in my budget and include a warranty.

Great Service. Expensive but kept in the loup all the time and no confusion

Have been with Murray BMW since 2005. Just got my new BMW X3 M40, it is my 5-th car that I got from this dealership. My person of contact Rod Lamotte always meets or exceeds the highest level of customer service. I've been a loyal customer for over fifteen years and fell appreciated.

Update - 4-10-2021 - My most recent experience with Chris in the parts dept. was exceptional. I can't compliment him enough about the way he helped out to make sure I was getting the exact part I needed for my car. He even replaced the battery in my key fob no charge. I've never been in a parts dept where the manager actually cares about the customer the way Chris did. It caught me by surprise and I'll never go anywhere else in the event I need a part for one of my cars. If the management reads these reviews, please give Chris a pat on the back. He truly is an asset to your company. The service area of this dealership is top notch. They're professional, knowledgeable, and passionate about BMW 's and it shows the minute you pull into the service area. The Service Advisors are extremely knowledgeable and know BMW's inside and out. They also genuinely care about getting you taken care of and on your way. Enzo and Jessica are the best Service Advisors I've ever experienced at any dealership, anywhere. They are both truly exceptional and an asset to this dealership.

Dave and Craig did a phenomenal job getting us the car we wanted at the price we wanted I highly recommend this dealership definitely will be sending all of my friends and family your guys way!!!

Walked in and dealt with Rod LaMotte and found the right car, he was great to work with. Manager Craig Bluhm helped make the numbers work and I couldn’t be more ecstatic...if you are in the market for a BMW don’t waste your time going anywhere else! (Trust me) BMW of Denver Downtown, Craig and Rod have a customer for life... Thank you both and I will send everyone that crosses my path to you guys!

My visit was very pleasant. The sales person was very personable, and knowledgeable. I was on a tight timeline, and both the sales representative and finance representative were both VERY accommodating. The finance representative was very knowledgeable, and educated me on some things I was not aware of to make the process smoother. I appreciate both representatives for being up front and not wasting any time. I would recommend anyone looking for a BMW to visit this dealer (BMW of Downtown Denver). I am a very happy, lifetime customer!

Fast and excellent. Thank you.

Jack R was my salesperson. He was easy to work with, very responsive, and flexible. I appreciated that he even tolerated my two small children that I had with me :)

Friendly and efficient!

Awesome place to do business with. I was in and out in 2 and a half hours. They were able to do my trade eval over the phone so 90% of the work was done before I got there. Took my test drive signed papers and was gone! If you come here ask for David Cadena he has a wealth of knowledge! Thanks again!

A very pleasant experience. In spite of the fact that I wasn't in the market for a Beemer that listed for 5 times what I paid for my first house. ( My first house cost me the princely sum of $23000.00 ) I was treated with a friendly respect other dealerships could do well to emulate. I got the car I wanted with no fuss and no hassle and got a fair price for my trade. You can rest assured that the world will hear good things from me about BMW of Downtown Denver.

It was very informative and helpful.

Bought a car from Abel who is an excellent salesman. Got me into the car I wanted right away and helped a ton without upselling me into something I didn’t need. Amin is also a great finance manager! I highly recommend coming here if you need to buy any car not just a BMW.

Service is good , just not great.

Bought a certified used 2019 Tacoma TRD off-road from here, had a great experience. Dave Williams was exceptionally helpful but I never felt pressured and this truck had everything I was looking for at a very competitive price for the miles. Would definitely recommend BMW of Downtown Denver to others looking for good certified used vehicles of any make.

I was very happy with my rep Josh Velasquez. He demonstrated very high professionalism and was very patient and very knowledgeable about my vehicle issues. The video explanation was also very helpful.

Absolutely had great experience from BMW of Denver Downtown. Staff have been really nice, helpful and patient. David Cadena showed me around the car, assisted in the test drive, and led me thru all the workpapers. Now every day I am so delighted to see my new car:) Really appreciate the help! Would definitely recommend!

I had a wonderful experience buying my first BMW from salesman Jack Reitz! He took care of my every need and went above and beyond in making sure I was comfortable throughout the process. I love my car and am very grateful for the service I received at BMW of Denver Downtown!

Very professional, sales staff was very helpful, and service here is next to none, will definitely be doing more business here in the future

So, I actually was supposed to be at the dealership down the road “Benz”, but they had a vehicle I wanted and Kourosh Noori, Amin and others were more than helpful, there were a few obstacles that we ran into (that is why I’m giving it a 4 because of how smooth it went) but the people were great, work with Kourosh for sure, just take your time with the purchase. This is only the second vehicle from a dealership I’ve bought, but have bought over 5 private used cars

I purchased a used car here I found on autotrader. I was expecting them to add things like a warranty and additional bs fees. To my surprise I was treated fantastic and honestly as if I was buying a new car! Nick was great to work with and so was their finance team! They really took great care of me and were completely honest with me. They didn't make much money on me I'm sure but I was still treated as if I was buying one of their new cars. Thank you so much!! I will definitely do business with you in the future.

Talk to Abel. He did a great job from start to finish. Every aspect of the process was clear and simple throughout.

Connor Hanlon made buying a luxury car a luxury experience. From start to finish I have been nothing but impressed with purchasing a car online from BMW of Denver Downtown. I highly recommend you reach out to Connor for all your BMW needs/dreams. Thank you!

This dealership is one of the nicest places. Abel helped us so much with getting a great car, he was so patient and understanding and helped a lot. Great place to buy a vehicle!

I came to the Downtown location because my experience at BMW Highlands Ranch was a huge disappointment and sadly not performed correctly. BMW Downtown and my tech E. Hall, took EXCELLENT great care of me and my 2019 X3. I will continue to come to this ONLY this location because of his excellent service and work.

Amazing experience! Dimitri went above and beyond to make sure I was happy and comfortable with getting my new X3. I can’t recommend him and the Downtown Denver BMW enough!

Friendly staff great service.

I had a great experience buying my first BMW here. I went here for a used 2017 BMW xi and he had it ready for me to test drive after a 40 min drive down there. He pointed out all the specs, and even talked about maintenance with me (he was a former mechanic for BMW's). The process was easy and he gave me NO pressure to buying the vehicle. As soon as we started paperwork, he got the vehicle detailed and filled with gas, so I didn't have to wait. He went to the gas station while I was waiting for my cosigner to arrive, and purchased me snacks of my choice (he honestly didn't have to ask, but he did anyways). Even though it wasn't new, he still put a giant red bow on it for me because it's my first BMW. Because Jack is also a BMW owner, he was able to show me even more about my car because it's so digital. I honestly thought it was just get the keys and go, but he told me he wanted to go over a few things (settings in the car). Great experience!

I had an amazing experience getting my new BMW. Everything ran very smooth from returning my 3 series to getting into a new X1. Edward answered all my questions when it came to turning in my old car, and Connor helped me learned all the new features on the X1 and made me feel comfortable with navigating them. I would definitely refer them to a friend. Thank you guys so much!

Ash did a great job showing us the vehicle and then the finance department did a wonderful job getting us out the door quickly.

Had an absolutely amazing time each and every single staff member was beyond kind and went above and beyond to help with each and every question and needs

Everyone was super friendly, kind, and customer service orientated. I didn't wait long for my car to be finished, either!

We couldn’t be happier with our experience. Nick was great to work with. Very knowledgeable, friendly and answered our questions honestly. Highly recommended.

Best buying experience by far! Our client advisor Jack Woodring made it a breeze. Completely happy with my 750i. 👍🏽 Edit: Bought another beamer! (X5) Of course it had to be with Bmw of Denver. Abel delivered first class customer service as expected!

Update March 2021: I turned in my 2018 X3 at BMW of Denver Downtown and picked up my 2021 X3 yesterday. Abel Cordova was my sales advisor and he went out of his way to get me the car with exact specs and packages I needed. He spent months with me to get me the car I needed by having it custom ordered. He got me an amazing deal. Deals I was getting from other dealerships in CO were not even close. His communication was on point, keeping me in loop the entire time regarding ordering and delivery of my new car. He was very very helpful throughout the process. Never get your BMW from any other dealership in CO.

I have bought numerous cars from dealerships but none as easy and fast as this place. Super friendly and listened very well. Offered a warranty on a used vehicle that wasn't even the same brand as the dealership. This place is excellent!

Was in for routine service. Grayson was friendly, professional. Work was done quickly. Appreciate getting the video too.

Everything was great except how long we had to wait for the finance team to prepare and exicute the paperwork for the sale. Everyone was professional and personable. I would recommend our salesman kourosh to any of my friends or family.

Car was done sooner than I was told. As always, everyone is so friendly and helpful. Brandon always has such great positive energy.

Just recently had some insurance work done at this location. My insurance company was tough to work with but Yago and Jonathan worked very hard in order for me to get the issues corrected. Yago told me he would personally make sure the issues were resolved and he did exactly that. I would take your BMW to this location for service if you have a chance!! Thank you Yago and Jonathan!!!!!!!!!

As always great service they kept me informed on every detail.

Grant was very pleasant to work. Very professional and great at communicating with e throughout the day and answering all my questions in a timely matter

Joshua in service was awesome to work with. Honest, fair and promptly takes care of customers A++

I had a fantastic experience working with Abel at BMW of Downtown Denver when purchasing an X5. I walked in late on a Saturday just starting research of BMWs and over the next month Abel proactively reached out when new cars were available. He was very knowledgeable of the car and was very patient as I asked many questions. At no time did I feel pressure to buy a car. I will work with Abel again next time I am in the market for a new BMW.

Super friendly and responsive!

This was by far, the best vehicle repair experiences I have ever had.. From drop off, professional greeting, sanitary, loaner car, etc. To text message updates and repair suggestions and the courtesy video inspection with the text which is always a nice feature! And then at the end at pick up; very courteous, final bill was what was discussed and no surprises! World class experience from Samuel "Grayson" Hovey, my hats off to him and the team at BMW of Denver Downtown. This is why I always come back for any of my service needs!

Overall good customer service with the exception of my car was not washed. When I dropped it off, I was told it would be washed, however it was not.

Everyone worked very efficiently!

The salesman and the dealership were welcoming, respectful, knowledgeable ,and very accommodating.

This is actually a two-part review. First is BWM Roadside Assistance. I was heaidng up Vail Pass EB when I encountered truck tie-downs strewn across the highway. No way to avoid one of the clips cut into my right front tire. Being run-flats the tire lost air however provided stability to drive further to a safe pull-off area on the shoulder. While I am a long-time membe of AAA I noticed the BMW Roadside sticker on my windshield. I called, provided details of my situation. Long story short, BMW Roadside Assistance sent a flatbed tow from Denver and transported my car to BMW Of Denver Downtown. Let me add I called around Eagle and Summit County tire shops as a back up concerning a replacement tire and the options were limited and again the car needed to be towed. Once the car arrived at BMW of Denver Downtown they took the car in immediately, had the tire in stock (no attempt to upsell i.e. the shops in the mountains advised I needed to replace both front tires and related) and literally had it mounted, balanced and indicator reset wihin 1.5 hours. The cost of the tire and install I felt was competitive with most tire shops. If I may advise, yes BMW's are not inexpensive. However engaging BMW Roadside Assistance, their service, their vendor, Denver Towing and the dealership, a challening situation rectified with exemplary service and satisfaction. For me purchasing a BMW was a choice and I knew a upmarket option (came out of an Asian SUV lease) however their roadside assistance and dealer service the positive extranalities of the car purcahse in many respects justify the cost of the car.

Worked with Abel at BMW Downtown Denver and will work with him every time if given the chance. He was very professional and made sure I was taken care of. Thank you again Abel and BMW Downtown for a great experience!

We drove up from Colorado Springs and it was worth it. BMW of Denver had the exact car that we saw online and had contacted them about. Dimitri in sales was great from the start. He had the car pulled up and was ready for us to test drive right when we got there. Dimitri was very knowledgable and answered all of our questions. The car was immaculately detailed and had a full tank of gas. It even had four brand new tires - I was excited. Shortly after that, we met Amin in finance. He was VERY helpful with our loan, warranty and a few more questions that we had. Everyone was very patient. The entire process was low pressure, respectful and professional. I highly recommend BMW of Denver Downtown. Our experience was great! We hope yours is too. Thank you.

Abel was super helpful in pointing out the differences in the two cars that I test drove. Provided some valuable feedback about the cars.

Brandon in service was great to work with. Honest, professional, quick quality repairs. If you need service done ask for Brandon

I had a great experience buying my used car from this BMW dealership. The sales and financial people were extremely helpful during the deal. I noticed a slight pull to the right so I called Mr. Andrianakos and he got me into the shop right away to take care of the issue. Very pleased with the overall experience.

Went in for an oil change. Absolutely love this place. Best experience owning a car that i have had.

Came in for an oil change and as I was having my car delivered to me the employee who was driving my car opened my door and dinged it on the wall. I was told everything would be taken care of and it was.

BMW of Denver Downtown provided my wife and me with a first-rate experience throughout our purchase process. Ryan Breda was great to work with and we would highly recommend him to others. He was knowledgeable about the vehicles, accommodating of our requests, and super responsive.

I went here just to look at a used vehicle I saw on line and ended up buying it. David Cardenas was very nice and knowledgeable. Showed me about how the car runs before I took off. I really like the car and David was very patient with me. Thank you david. If I have any questions I know I can call him to answer them.

BMW of Denver Downtown provided my wife and me with a first-rate experience throughout our purchase process. Ryan Breda was great to work with and we would highly recommend him to others. He was knowledgeable about the vehicles, accommodating of our requests, and super responsive.

I had the great pleasure of being introduced to, then working with Evan Andrianakos in purchasing my very 1st BMW, which he made an extremely pleasant sales experience. The interesting thing about this purchase is that I am physically located in the Dallas/Ft. Worth area and I wanted a 2020 430xi BMW with very specific features. Mind you, I never met Evan in person; however, his calm demeanor and constant follow-up regarding this out of state purchase, made all the difference in the world. His constant reassurance regarding this process was top notch. If you ever consider purchasing a BMW from BMW of Denver Downtown, I would highly recommend you requesting the client sales experience from Evan Andrianakos. He is YOUR guy!

Dimitri at BMW of Denver Downtown made my experience that will make me a return customer. Dimitri is a car guy and you can tell he is knowledgeable and passionate about the BMW brand. His enthusiasm along with his customer service is hard to find. I highly recommend him and BMW of Denver Downtown. I LOVE my new BMW.

I would like to thank Nick Nichols for an excellent car buying experience at BMW of Downtown Denver. Nick was very patient and willing to answer any questions in a very timely manner. It was because of Nick's willingness to go the extra mile to answer all our questions, is why we decided to make the trip down to Denver and purchase our first BMW. Great job Nick, thanks for all the help!

Wonderful!

Just purchased my first BMW from Kourosh at BMW Denver Downtown! Without a doubt I had the best car buying experience of my life. Kourosh was knowledgeable about the vehicle and walked us through all of the accessories. He worked with us on Price and made sure everything was taken care of and made sense regarding financing. He was not pushing us to make a purchase, just simply wanted to make sure we found the right car for our active lifestyles. Thank you Kourosh!

Brandon was great to work with!!! Love having my x5 serviced here as I always know they will take good care of me. ~Miah

Love it

Connor made everything simple ordering, process and delivering our 2021 X7 - simply outstanding!

Best dealership hands down! David Cadena was great to work with, no pressure and super helpful. They gained a lifetime customer today! Thanks David and Amin! Not to mention I was in and out in under 2 hours with a new car!

Very professional. A non-pressure sales atmosphere. Informative on the vehicle I was purchasing. Safe COVID environment. Appreciate the experience and efforts of both Evan and Amin.

Rodney LaMotte was great as always! The facilities are beautiful! We got exactly what we wanted.

I am astonished by the level of professionalism by my advisor and tech the videos and explanation have been amazing I will for sure go back

This is the fastest that I've ever been in and out for dealer service. Palmer was amazing and took great care of me.

Wonderful experience with Kourosh from start to finish! Never thought I'd have a BMW.....at least not one this nice and clean. It's like brand new.

I had a great experience buying my new car. Seisho walked me through the vehicles I had found on your website and then I was able to find a great match for what I was looking for at the dealership. He also walked me through all the features on the test drive and helped me get set up before I left the lot. It was a seamless experience.

GREAT...

Got my dream car! I submitted a "Request to Test Drive" online and was contacted the next day by the eSales Agent, Davor Vucic, who did a great job of providing me with all the necessary info for the car I was interested in, and helping me get my test drive scheduled. Huge thanks to Arsen Azatyan who showed me the car, gave honest feedback, and thoroughly showed me all the cars features during the test drive. He was super patient throughout the process and made sure that all my questions were answered and made sure the whole process would go as smoothly as possible. Lastly, I met with finance, and big thanks to "J". He gave clear descriptions on the warranty and financing options, and which combinations best fit my car and financial needs. Overall great experience, especially since it was my first time buying a car. I definitely recommend giving them a visit if you are interested in buying a BMW.

I had a surprise coolant leak and had to stop in early on my way to work with no appointment. They helped me very quickly.

I submitted a "Request to Test Drive" online and was contacted the next day by the eSales Agent, Davor Vucic, who did a great job of providing me with all the necessary info for the car I was interested in, and helping me get my test drive scheduled. Huge thanks to Arsen Azatyan who showed me the car, gave honest feedback, and thoroughly showed me all the cars features during the test drive. He was super patient throughout the process and made sure that all my questions were answered and made sure the whole process would go as smoothly as possible. Lastly, I met with finance, and big thanks to Majed. He gave clear descriptions on the warranty and financing options, and which combinations best fit my car and financial needs. Overall great experience, especially since it was my first time buying a car. I definitely recommend giving them a visit if you are interested in buying a BMW.

I found the salesman, Rodney, straightforward, open and helpful to me in the selection and purchase process. The parts and finance people were friendly and easy to work with. I certainly can recommend this dealership to my friends.

My experience was great with this Bmw. Mr. Grant helped me out with my issue and was very transparent with the information about my vehicle. I would recommend this facility to anyone that’s needing service.

Great people and great service. Clay in service was proactive in letting me know when my car would be ready and kept me informed the whole time. Thanks.

Jack Reitz carefully considered all the factors that I was looking for in the purchase of my vehicle and he made sure I found the perfect one! I am extremely satisfied. His BMW expertise is abundant and really helped me make a decision. I hope to work with Jack again!

Customer service was much better this time around. My tech guy has to be one of the best in the country and if I had cash I would have tipped him a fifty. He was that good! The entire experience was pleasant, and I felt appreciated and welcomed. Moreover, my car was cleaned and actually dried off this time, which is the opposite of the last time my car was serviced there.

Buying a car from Abel was such a breeze. He is quick, efficient, knowledgeable and a non pressure!! the finance department did an incredible job as well. Overall, highly recommend. Thanks again guys!!

Clay and the service technicians were awesome.

Jonathan the service manager did a fantastic job helping me out. I had a tricky locking mechanism issue with my E 46ZHP. He told me he had never seen this problem before and 16 years of working there. When I asked if they could help me he went back to the technicians they fixed it for free and told me to keep them in mind for my next service. Wonderful service experience

Connor was great and very attentive throughout my whole leasing experience!

David C. helped me purchase my first BMW, he was helpful, knowledgeable and a great guy to work with. Thanks for the red bow, that iced my cake!

Although the vehicle we wanted was sold by the time we got to the dealership, the salesman presented us with similar vehicles to choose from. The vehicles are priced well and the no haggle system was fair and easy. I would definitely by from this location again.

Evan was easy to work with. We shopped around at several other dealers and felt he was the most transparent and knowledgeable. He made the process great. No complaints, would recommend and buy from him again in the future.

Had a great experience with the folks at BMW Downtown Denver. Evan Andrianakos was super helpful in finding us the perfect vehicle. I'll definitely be back to buy another vehicle from Evan and BMW Downtown Denver!

Amazing experience. This was my second car that I bought from Anthony. He picked out the perfect car for me yet again. He was beyond helpful, attentive and I will keep coming back.

Awesome place

Evan A. at BMW of Denver Downtown was great! Easy to work with, helpful and straightforward. The process was quick and no hassle and I left with a car I loved and felt good about purchasing. 10/10 for Amin in finance as well.

Evan was truly great to work with! Was very responsive and helpful throughout the whole process.

Was helped by Arsen. He made it a great experience. He was upfront and easy to work with. Made us feel confident in buying a car from BMW of Denver.

I had a great experience. All of the staff that helped me were very polite and helpful. The facility was nice and clean. My purchase was relatively quick in comparison to past purchases.

We were very pleased with the sales part of our experience while purchasing our vehicle. Evan Andrianakos, our Client Advisor, went above and beyond to expedite the process for us and was very professional. We're very happy with our vehicle and appreciate the friendly sales staff. Ric and Lynne T.

Great Sales Associate--all around helpful process.

My wife and I had an incredible, stress-free experience working with Dimitri Skordos @ BMW of Denver Downtown. When our new car purchase at another dealership went sideways at the eleventh hour, we were in a bind to find a new car in a timely manner to replace our family car that we sold days before. Dimitri went above & beyond to identify numerous options for us to consider in our budget range and continued to maintain regular communication with us, even after hours and on Sunday, about current vehicle inventory. Within a few short days, Dimitri found the perfect car for our family and continued to work with us throughout the entire process - from sale, financing, tutorial and final delivery. After a truly miserable & disappointing experience at another dealership, it was extremely refreshing to work with Dimitri. We were able to freely communicate with Dimitri, being completely transparent about our poor experience at another dealership and time-sensitive position to find another car. Any other dealership likely would've use our candid communication against us to negotiate a higher price. Dimitri, on the other hand, worked closely with us on all aspects and was a true ambassador for our cause throughout the entire process. We strongly recommend BMW of Denver Downtown!! Make certain to ask for Dimitri - he's really good people!!

Amazing service 10/10 would recommend Ash to anyone looking to purchase a vehicle he was honest,knowledgeable, and professional. Made purchasing my vehicle a breeze. Thank you!

Our sales person Arsen and the rest of the team was exceptional. This is the second time we purchased BMW from Arsen. Above and beyond five-star experience! Thank you very much for a easy fast purchase of our new 2021 M5 Competition

Anthony was great. He was patient and did a great job helping me find my new BMW.

No coffee or anything while you wait due to covid but otherwise they were friendly and helpful.

Nice and easy.

This is a review of their service department only. Made an appointment to have my car serviced online. Very straightforward. Plenty of availability. Drove up to the service center, stayed in my car while a masked representative discussed my options. They gave me an estimate of the cost as well as how long it would take. My appointment as for Monday morning and they were busy. Monday's are busy. They quoted me 2 - 3 hours, so I decided to wait. They escorted me to the waiting room, which was comfortable and had plenty of places to work. They were done in about two hours. Cost was about 10% under estimate, which still seems high, but it's a dealer. I've _never_ left a car dealer thinking I got a good deal. With that said, they charged significantly less than what I was paying for the same service in NY. The same representative explained to me the cost, what had been done, and then texted me a link to a video the service tech created during his safety review of my car - breaks, tires, etc.

I just bought a certified M240i xdrive with Mr. Kourosh Noori. I could not be happier with Mr. Noori’s service— he is friendly, efficient, and a fierce advocate for his clients. If you are coming to this dealership, ask for Kourosh !!

Ash the rep that help us was awesome!

Great salesman. Loan experience was slightly below that of the sale, But not bad.

Kourosh is the best! If you are looking for a BMW and you are in the Denver area, give him a call (ask for him at Denver Downtown); he will get you the best deal and provide you with the best service.

Had a wonderful, stress-free experience buying a used Audi from David Cadena of BMW of Denver Downtown. No pressure, no aggressive sales tactics—just a comfortable drive, honest discussion, and quick turnaround. The facility itself is clean and luxurious and all the staff were genuinely friendly. Would buy from David and team again, for sure. Thank you again.

Ash took care of me. This place has plenty of good reviews, and it's not to surprise I was treated like a 5 star client. Looked to buy a pre-certified BMW. Ash went above and beyond to make sure he was able to get me what I wanted and me out the door in record time. Thanks again for the great customer experience Ash.

I recently got a 3 series from BMW of Dallas Downtown. It was one of the best car shopping experiences that I’ve had. I called before arriving and told them the car, color, and features that I was looking for. When I arrived Abel, my sales agent, had a car pulled up ready for me to check out. The car was perfect. It was clear they listened to what I said I was looking for. Abel was very knowledgeable about the vehicle. He asked me questions along the way to make sure I was I was getting everything that I wanted in a car. He didn’t try to push to a more expensive model or add on features that I didn’t need. Abel went above and beyond. He even ran to get me Starbucks while I reviewed the financials! They gave me their best deal to start which was a contrast from another dealership I visited first. He walked me through the entire process from applying, going through financing to driving off the lot. He spent an additional 15 minutes walking me through the car features and setting up my car preferences. I’m extremely happy with my purchase. I will buy a car from Abel any day. He and BMW of Downtown Denver have my loyalty.

Evan did amazing.

BMW of Denver Downtown always has the BEST customer service! I tell everyone to go there. Ryan Breda was great to work with! He was super knowledgeable and made the process very easy and stress free. Ed Freehart and Ryan both went above and beyond to make sure I was well taken care of. Hands down the best car buying experience I’ve ever had! They really know how to treat customers so they feel like important people, and not just another sale. You can tell they really care about their customers. 😊

Everyone I worked with was very friendly and professional. Great tire prices, and they price match!

Advisors and service manager/director were amazing. I wouldn’t go anywhere else. Hands down the best Bmw dealer in Colorado. They own everything they do even if they mess up! It’s all about how you react to a situation If it doesn’t go as planned. Thank you Bmw of Denver service team.

First class service from Nick and the entire dealership. Will be back!

I bought my third car from this specific dealership last week, not because I liked the dealership- I just liked their cars! I simply cannot say enough about Kourosh and Abel and how they changed my mind about this place. When I came in without an appointment on a crazy busy day, I didn’t even think to ask for the prior sales associates who helped with my first two purchases because they were nothing amazing. Despite how busy they were and having multiple clients, Kourosh was the first to approach me and promise speedy help. He introduced me to Abel and the pair tag-teamed the sale on a busy day without missing a beat. They were informative, kind, friendly, not pushy at all, and were patient with me and my three children. Even after the sale they followed up with me and even drove to my home to pick up documents, twice! I can’t say enough about these two. BMW, if you’re reading this review take it from a professional who manages a large team- these two are special (the first two were ... meh...sorry). Kourosh and Abel stand out among the group in an awesome way!

Everything was great - Excellent service - Grant & Tech were excellent!!

December 2020: Excellent service. Price and procedures explained up front, service performed quickly and professionally. Vehicle returned cleaned and sanitized. Recommended! --- --- June 2018: After much-improved service (Thanks Nate!) since Murry BMW became BMW of Downtown Denver, I had the pleasure of purchasing another new vehicle from Marcus at BMW of Downtown Denver. Quick and easy experience, after being put off by a competing dealer. --- --- June 2015: I had a decent experience with Murray BMW for the purchase of a new BMW. The company is actively trying to improve the customer experience, which is a good thing. The first interaction we had with Murray BMW was with Spencer Hardwick, who managed our sale. He was knowledgeable, professional, and not pushy at all. Secondly, the "BMW Genius" orientation with Mariah Hittle went great. She had answers to all of our questions, and helped us enjoy our new car even more. The reason this isn't a 5 star review is that the initial service / body work that was done on the car (to remove a scratch and scrape from when the car was shipped) didn't go that well from a service standpoint. All the repairs were done perfectly, but not everything was ready when we were told it would be. As a result, to get everything fixed, we had two loaner cars (they were nice) and had to return 3 or 4 times over a period of a few weeks for simple things that should have been taken care of correctly the first time. To Murray BMW's credit, they have made personnel changes in service / body work that should fix these issues. We had an excellent end to our initial service issues from Joseph Garcia, who went out of his way to make sure that everything was wrapped up quickly and to our satisfaction. If it wasn't for Joseph, Mariah, and Spencer, we wouldn't return to Murray BMW. Now we will.

This was the best car buying/leasing experience I have ever had. My pregnant wife and I were eager to get a new car, while also being extremely cautious due to the pandemic. Arsen accommodated is in every way, made us feel very safe, and got us the car of our dreams. I can’t say enough about Arsen. He more than likely just turned me into a lifetime BMW customer. Amin took over the financing aspect at the end, went above and beyond to explain everything remotely, and closed the process with ease. The experience with Arsen and Amin was top notch in every way. I couldn’t be happier. A huge thank you to Arsen and Amin for making this a memorable experience, and showing what top tier customer service looks like.

BMW Downtown is fabulous ..great selection excellent Service from my sales person Rod ..knowledgeable ..easy to work with ..helped me /us decide on the 330 xi ..the finance Mgr was excellent ..answered all my questions 2nd BMW with Downtown ..

It's BMW. It's a beautiful well run business, very focused on customer satisfaction. My service advisor, Joshua, is solid. It ain't cheap, but if you're reading this, you knew that.

Great considering the COVID restrictions. Brendan in service was great and helpful.

I'm a new customer with BMW of Denver Downtown. This is my third time taking my X5 for service. I always received an excellent customer service and Brandon Fanning is also an excellent Advisor. He explained me in detail every issue of my car and provided additional value by explaining why to fix and which enhancement produces that fix. In addition, Brandon kept me informed during all the time while the car was in the shop through the diagnostic to the fix itself. He went far from the result of the diagnostic received by the technisian and he recommended me to plan other maintenence for winter conditions. Thanks Brandon. Hope I can continue having your exceptional customer service and care.

Awesome experience!! David took absolute great care of us and got my girlfriend her dream car!! Thank you so much!

Dimitri and the team there were an absolute pleasure to work with. Knowledgeable, fast and very fair on both the trade and the purchase and none of the games you see with other dealerships. It’s the reason this was the 6th vehicle my family has purchased through these guys and the reason I will be back. Absolutely in love with our new 2021 X6 M50i

We walked in and drove out new x5 hybrid in 2 hours. Thanks to Kurosh in sale and Dennis in finance we got a great interest rate as well, thank you both.

top notch facilities all at the top tier of BMW's image requirements and very comfortable. Substantial amount of BMW Master Technicians

I had looked for months for the car I wanted and I had been disappointed with the poor customer service I received at other dealerships. I went to BMW of Denver Downtown and had an excellent car buying experience from Kourosh Noori. He made it exciting to buy a car! He even called me a couple days after to make sure I was happy.

Ash was amazing highly recommend him to anyone looking for a new car !

Bought a used car here. Arsen was extremely helpful and knowledgeable. Even during the Covid situation the experience was enjoyable. Would be happy to buy here again.

Amazing experience. Kourosh was the best!! Highly recommend working with him if you?re wanting to buy a BMW and want the best customer service.

prices are awesome, no pushy salesman and an very good service department ! I think customer will be pleasantly surprised at the family atmosphere.

Great service and welcoming personnel. Jeff is a very helpful salesperson. He was thorough in the sales process and now I owned a BMW!

We had a great experience buying a used car. Kourash Noori was a helpful and pleasant sales person and made it so easy!

I had a very pleasant experience at BMW downtown, I worked with Stuart and would certainly recommend them in the future

Not sure where to start. I have a F10 M5 that recieved a new M5 engine from a somewhat credible engine builder/installer which upon getting back i had lean/rich codes and check engine lights along a very noticeable decrease in overall power and performance. Having gone to multiple shops including other BMW dealers, nobody could seem to figure out the issue. I was at the end with this car as it had became a financial burden. Finally i decided to take my car to BMW of Denver Downtown. Got in touch with Ed and Yago and explained my situation and that i was in need of help to get this car back on its feet. They got working on the car and found a couple of reasons for the issues but continued digging into it until they were certain and had replaced all items damaged that qualified under warranty and were extremely fair on the other expenses. Had the pleasure of working with Ed the GM & Yago (Service Director). Both are just stellar individuals, i have not received customer service like this before and this will by BMW dealer of choice for service and new purchases. Thank you guys! Car drives phenomenal! A+ work and customer service!!

I met with seisho to inquire about a new bmw i3. Couldnt believe how personal and knowledgeable he was. I then met with his manager who also was very nice. I forgot his name. They combined, work a deal that was substantially better than every other dealer in the denver area. I only spent a total of 2 hours. Wow! What a great place. And very respectful of your time. Thank you seisho and bmw of denver!

They provided great customer service. The process was easy and they really knew what they were talking about. I Will be back again in the future to purchase another vehicle from them!

This is my fourth X3 and they just keep getting better each time I have leased a new vehicle. The dealership recognized my loyalty in the the negotiation of price and I have the vehicle with accessories just as I wanted. It was an excellent transaction. Thank you Andrew Stack and Ed Freehart

So friendly staff and offer snacks hihihi

We had an amazing experience with BMW of Denver Downtown. My wife’s lease was ending and the minute we walked in, we were greeted by Brent Turner who was a great resource and helped us through the process. Working with Brent and Ryan Sampson we were able to find the perfect vehicle, an X7. We would definitely recommend this dealership to anyone.

I purchased pre-owned BMW from this dealership, I was really lucky that my salesman was Tyson, who greeted me warmly and was very knowledgable about everything of BMWs. I've bought 3 cars over the 2 years, and this is by far my best experience so far purchasing one. I had an issue with my bank account the day before buying the car, Tyson helped me hold the car for the day and came to deliver my car even on a day he's supposed to be off. I must say that Tyson is a really professional that treats his job with enthusiasm and passion.

Only deal with this place for my X5 and 528. Thanks !

Been purchasing and servicing vehicles from BMW of Denver Downtown for many years now and am consistently impressed with their level of service. Also, I recently purchased a new 2019 330xi from them and found the process to be easy and fun. My sales rep, Stephen Slater, was especially great to work with. He worked diligently to find me the right car at the right price. Would highly recommend this dealer and if you’re buying a new or used BMW, to work with Stephen.

Great team, great service. Strongly recommended. Best BMW service in all of Denver.

Yesterday’s tire blow out on I-25 was a stressor. I called Rodney at BMW who assured me they had my tire and could replace it that day. But traffic was thick and it was 4 pm when I arrived, so I was worried they wouldn’t be able to take the job. When I arrived, I was given a water and a chair in the lobby and they handled the rest. This team is so professional- thanks Ron and Rodney for not only changing out the tire, but checking over the car and washing it for me! My day improved because of you. Michelle Hektor/Kevin Ryan

ADVISER BRANDON BORJA IS VERY PROFESSIONAL AND VERY KNOWLEDGEABLE WHEN IT COMES TOWARDS HIS JOB..

We are in Denver from out of town on a long road trip. We blew out a run-flat tire (and bent the rim) on a pothole, and this dealer worked to get us fixed up with a new tire and an alignment. Ronnie in Service was so helpful and accommodating. We really appreciated being able to continue our trip safely! Thanks to all the team who helped us out!

Love the entire team here. Grant is my service advisor, and he listens to my concerns and really cares about getting them remedied. Be sure to ask for him! I always get my car back cleaner than I brought it in, the customer lounge is comfortable, the wifi is strong and fast, the coffee and snacks are great.

Very happy with our car purchasing experience at BMW of Denver Downtown. Our experience was fantastic. Our guys Luis Ramos, he took good care of our family and made sure that we enjoyed our time while at the dealership. He made the experience enjoyable and was extremely helpful and understanding. Honestly hands down the best experience I have ever had at a dealership and it was all because of Luis. If you want the best pressure free purchase go to BMW of Denver Downtown and ask for Luis. Thank you Luis!My husband and I would definitely recommend!

I walked around for an hour or so checking out one of my current dream cars: the beautiful f80 //M3. I am glad that I ran into Doug Burnett, he impressed me with how knowledgeable he was with different trims of the M3 in great detail.

We had a 5 star experience on Black Friday. Went to look and test drive convertibles. Luis put us in this 2018 M240i. The test drive with that inline 335 hp V6 was fabulous. Thanks for the amazing service!

My husband Perry was looking at many wonderful vehicles and we settled with purchasing a BMW and it’s one thing to purchase a new vehicle but the customer service at this location was spectacular from start to finish I’m sending a special thanks to Tyson our salesman and the entire team... We are super stoked with our new 2018 BMW X1 it’s a great purchase!!! Thanks 🙏 again

Service techs are the best around, going in and check them out.

Great experience today with Jeff Tucker and Amin and Dillon Smith. Got the deal I wanted on the car I wanted. Handled it like pros. Go see them.

EXCEPTIONAL customer care and service here!! Absolutely adore dealing with Rod... my second car from him and I wouldn't buy from anyone else! Wonderful people that work here and do everything they can for you. This a top shelf operation and I'm grateful for all of the kindness and assistance everyone always gives to us when we're buying or having the car serviced. Thank you to Craig, Edward, Ryan, Laurel and of course to Rod.

This is our second BMW that we have purchased from Rod at BMW of Denver. I wouldn't go to anyone else. I trust him implicitly and he got us AN UNBELIEVABLE DEAL on my new car! From start to finish, the entire process was PERFECT. Thank you to Rod for always taking such excellent care of us! A special thank you to Craig, the Sales Manager, Edward, the head of the place, Ryan, the 6 ft 7 inch finance guy that was a joy to deal with and lastly, really EXCEPTIONAL customer service from Laurel that showed me all the intricate functions of the new car. Thank you to all of these wonderful people and we will only come back to Rod and company for future BMW purchases.

From the moment I walked in i was greeted with a smile and not like I was in a pool of sharks. Brent was such a professional and was really looking out for what was best for me. There was no pressure selling. Brent personalized my experience and we shared stories. The show room was exceptional and the hospitality and food was great. Was a fantastic car buying experience

Found a vehicle on Cars.com that I wanted. Dealer was very responsive and there were no typical “dealer “ games. My sales rep -Jack Woodring was fantastic. Knowledgeable , courteous, efficient and made the buying and shopping process easy. The entire team at BMW Denver Downtown was exceptional. I am now enjoying the BMW X5 50i that I purchased.

We had a great experience with Jack. He was knowledgeable, efficient and very helpful. I would high recommend this dealership to my family and friends.

While in town getting our 2007 BMW X5 serviced, we were waiting in the showroom -- which is very comfortable, by the way -- and started considering getting a newer BMW. Brent had said hello a bit earlier in the day, so we asked him if he could help us. Before long, we were owners of a brand new 2018 X3! Brent's knowledge and expertise, along with his friendliness, was just what we were looking for. It was by far, the best experience we have ever had in purchasing a car. Brent and the staff went the extra mile in taking care of us -- even staying past their normal closing time. Thank You, Brent! Wes & Ronda W Rapid City, SD

I experienced a top level of customer support during shopping for a hybrid car with BMW of DEN Downtown. Their sales consultant Marcus Decherd was highly competent and capable to explain BMW’s today’s hybrid technology approach, its pros & cons and use cases during daily operation. Same levels of professional support were provided by everyone else involved in the entire information exchange and buying process, informative, unaggressive and truly customer oriented. The team left no question open. Congratulation BMW of DEN-Downtown for a job very well done!

Seisho hooked me up with a great car at a great price. Very competitive offer. Nice facilities too. Highly recommended to anyone looking to purchase or lease

Our salesman Tyson Teeboom was really great. He was friendly, helpful and very accommodating. I am very happy with my experience with him. The finance guy was great too. And I love my new car.

I ordered a new X3 from them a month ago and took delivery this week. The entire experience with Andrew and Ryan in Finance was fantastic. Not only where they the best price, there was no hassle and Andrew was right on top of every email and text from me while anxiously awaiting my car. When there was a small glitch in financing terms at delivery, they immediately took care of it with no questions asked. One of the best car buying experiences I have had in 20 years.

Everyone is very friendly and helpful. I got my new car from them, they really helped me to get the right car .

I recently went in to end the lease on my BMW and ended up purchasing a new 2018. I worked with Jack Woodring who was very helpful and professional and it ran very smoothly despite my coming in on the last day of the year, which was really busy. I'm really enjoying my new BMW!

I traded my lease in for a used X1 last weekend. Jack was AWESOME to work with! He really listened to my reasons for wanting a new car and checked all the boxes. (He also didn't try to upsell me.) I highly recommend him. I've lived in Denver for 2.5 years and I've got nothing but great things to say about their service department (previously Murray BMW, now Sonic BMW). Heads and shoulders above East Bay BMW in CA. Oh and, they're dog friendly.

Was absolutely impressed. It's a large dealership, but yet when I sat down to build a new X3 and work on a trade...if was hometown comfortable. Matthew the sales manager and Andrew sales consultant scored a perfect 10! Funny...for some reason I walked in expecting somewhat of a bad experience and I walked out think that this dealership is the only place I will go to buy my next BMW. And I drove all the way from Northern Colorado.

We went to the competitor’s dealership and felt like the customer service was lacking. For that reason, we headed to this dealership & had the pleasure of working with John Hager. He is genuine in approach and very knowledgeable. We would buy another car from him. We were also impressed with the finance manager, Ryan Sampson. He is also extremely knowledgeable and helpful. They are both great assets to the dealership & left us feeling positive about the car purchase.

Had a great experience. Craig made it easy and Todd made financial process smooth. Melanie Holtz did subservient job walking me through learning my new car!!!

Thank you Curtis and Manager Ben making things right. Thank you for cleaning my car �. Jarek to send me great video what was wrong with my car. Curtis thank you for catching all RE calls . Please GM Edward needs to change that ridiculous team Patriots really ??? �

BMW treated us as we were purchasing a 100k car even though we bought a used BMW . Thanks for the great customer service

We were comparing cars to replace our Acura MDX, and the X5 was high on our list. We were referred to this location by our neighbor, who had a good experience here. We visited several times before we ultimately leased a new X5 over the two other cars we were considering. We never had a dedicated salesperson while comparison shopping - we kept getting passed off and got a little frustrated. But were ultimately happy when we finally got matched up with Arsen afterwe came back to make our final decision. He was outstanding and, after we explained our situation and what we were looking for, helped us get exactly what we wanted and was very fair and upfront with us. We were hoping to finish the process the night we went in but as it was late in the day decided to let Arsen get things done and come back the following day. When we came back in everything was ready and teh whole process took less than an hour. We got the price we agreed on and felt well taken care of by the whole staff through the final process. This will be our first BMW and we are looking forward to the experience!

Hand down THE BEST dealership. I've worked with Rod Lamotte for over 10+ years and he has always taken care of me.

After dealing with Winslow BMW I decided to drive 90 mins to Denver to purchase a BMW X1. I got exactly what I asked, for my trade in and Andy helped me find the perfect deal for me. Todd was able to explain the finance process and everything went so smoothly. I got a great interest rate and I'm super happy I made the drive.

Teddy was great help! And helped me seal the deal fast!!!!!!

Excellent costumer service, Javier Carrion my service adviser was very care about all my concerns on the car. He take care all of it.

Great service easy to work with. Tieming was good for me.

Recently I took my car to BMW Denver Downtown for scheduled maintenance and a couple other items. I was greeted promptly by my service advisor. My service appointment was completed in a timely manner.

Professional, customer oriented experience. Good product knowledge. Excellent follow-up. Had the exact car I was looking for. Meeting time commitments met.

This is the second of my experiences in purchasing a vehicle from BMW Denver downtown. I worked with Arsen this time and he was a tremendous help, very kind and he followed through on everything he promised. And I purchased a wonderful vehicle. I would highly recommend BMW of Denver Downtown to all my friends and family.

Jessica was incredibly professional and sweet. The service area was clean.

Wow - have you been to the new Murray Motors of Downtown Denver facility. It's a space to behold. So many people trust Murray that there was a line just to get my car into the bay to be services; however, once in they exceeded my expectation. I took time off from work to take my car. I had a couple conference calls to make; however the music in the lobby was louder than normal. They actually found a vacant office and allowed me to set up shop and take my calls. Who else would do that - NO ONE!. Murray is truly customer focused.

The service center is one of the nicest and friendliest Ive ever been in. Def recommend to friends and family

Great experience, although the loaner I was promised/ saved wasn't at the lot so I ended up waiting while my airbags were replaced.

I don't know why others on these posts have found the service so abysmal but with us the service has been stellar. Usually my wife brings in the vehicle and waits as she did yesterday, and once again was rewarded with the ultimate service experience befitting the ultimate driving machine! Thanks, guys!

Service was good, communication was good. Staff was very accommodating. Most of the parts had to be ordered. I thought that a bit strange since they were common every day car parts (Alternator, battery strap). All and all, very good.

I have a 2015 X5 that had the yellow "check engine" light come on while driving. I called my service advisor (Javier) from the road, he suggested I swing by and they would take a look. 15 minutes later my service advisor explained the issue, had cleared the warning and I was on my way. I'll be bringing it back for a software update when I have more time. I have always recieved exceptional service from this dealership and have been a customer for 10+ years.

Seicho Limbacher is an amazing representative of the dealership. He was engaged, informed, personable and a true professional. I would highly recommend anyone looking for a BMW to go here first! My BMW Genius, Brittany Green was also one of the best I have worked with. She was also very patient which is a plus in teaching me all things BMW. Nate Marquez in Service was also very good and attentive. Top notch. And last but not least, Chris Thompson from the parts department was helpful, friendly and an extension of what made this experience one of my best in acquiring a car.

Seicho Limbacher is an amazing representative of the dealership. He was engaged, informed, personable and a true professional. I would highly recommend anyone looking for a BMW to go here first! Kelly the Finance Manager was also great. He even spoke with my insurance agent to ensure that I was doing the right thing for me! My BMW Genius, Brittany Green was also one of the best I have worked with. She was also very patient which is a plus in teaching me all things BMW. Nate Marquez in Service was also very good and attentive. Top notch. And last but not least, Chris Thompson from the parts department was helpful, friendly and an extension of what made this experience one of my best in acquiring a car.

Larry was a great sales person who helped my grandparents get the x5 they wanted.

HOW GREAT IS PAM!?!?! I had another excellent experience today in the service department. I came in basically at open, spoke to a service advisor, explained my situation(service engine light, coolant leak, etc) and we agreed that my car was in bad shape. He seemed a little indifferent, told me that a loaner car was the main problem but wanted to do at least something for me. He sat me down with Pam to make a formal appointment. I showed her a picture I took, and why I was concerned. She gasped, got up out of her seat, walked into service and in a blink of an eye...she completely flipped the script. She came back and said that I WOULDN'T be leaving in my car...even though the advisor said it wasn't possible. She was like a super hero! I was incredibly impressed by her determination and outstanding dedication to customer service. Even though I had accepted my fate and planned on returning, she said NO, we can do better!! I left with a smile on my face, because of Pam!!

BMW of Denver Downtown was excellent to work with! The staff was very friendly and honest, and my salesman, Doug Burnett, was a pleasure to work with. They are truly no pressure sales, and are willing to work with you to get you in the right car for your budget!

Jessica was great! Mark was also very helpful. I would return for service again.

great service would recommend to others for service or buying

Did not have my regular service advisor, but Jessica was great. Efficient, and helpful.

Tyson Teeboom is a great sales rep. Kelly in finance made the process fast and easy.

I bought my first BMW from this dealership, they were efficient, professional, and very knowledgeable. I would recommend this dealership to anyone!

Originally went to another BMW dealership in Highlands Ranch. Sales was terrible and entitled. Went to BMW of Denver Downtown and the experience was amazing. They wanted to sell a car. Highly recommended!

I recently moved here and am new to the Denver BMW location. I had a recall on some electrical. They were able to provide a courtesy car and promptly fixed the problem. We found another few things that needed done, and they still let me keep the rental another day. They were able to email and provide pictures & advice as there was an issue with another service I got at a national chain shop. Words of advice TAKE YOUR BMW TO THE BMW SHOP! Other places arnt any cheaper & trust me it wouldn't be worth it. The BMW mechanics know our vehicles. The honesty, knowledge, integrity of the staff here were amazing! I only have a 2008 5 series. They still treated me like I had bought a $55k car from them. I will defiantly be back.

I brought the car in because of some rumbling noises in the suspension. after the service the noise is gone and the car feels tight and wonderful like new. Great work by Aaron Trail and his team Thank you!!!

Quick to complete . Nice waiting area. Little slow to bring the car around when done

Both service consultants / service was no doubt 5 Star over all!

Seisho is a knowledgeable advisor who works hard to meet every ask. I've purchased several Vehicles in the past but this experience was one of kind with service and enjoyable. Thanks Seisho!

Love doing business with Javier Carrion. Always professional and courteous.

Ryan Sampson made my experience AWESOME. I truly appreciate all the attention and effort he put to making sure my vehicle was ordered and delivered from BMW in time. Will have to do this again.

Great service and I am very satisfied. Dave was awesome to work with!

Took my first ever BMW in for service and everything was very convenient and done in a timely manner, actually the vehicle was ready earlier than promised so that was a nice surprise. The staff was very professional and the X5M was washed and ready to go.

Very through on information when I wanted to trade. Great customer service.

Very pleased with the service. Personnel were fantastic.

Shopped all local Denver BMW dealers for a new X1. Dealt with Dean Jones (Sales) ...liked his no nonsence sales approach, very upfront and I was very comfortable in dealing with him. No surprises. No reason to contact any other BMW sales guy in the area other than Dean. Unlike other BMW salespeople I have met, Dean has great pride in selling the vehicle and is very knowledgable in all things BMW. Plus as far as top notch facilities are concerned, nothing beats the beautiful new BMW of Downtown Denver dealership that looks like it came right out of Munich !

At awesome experience with both the staff and facility.

Great Dealership! Great Facilities! Great People, especially our Service Advisor!!! THANKS!

Very responsive. Great service and very thorough follow-up.

Everything was great. Greeting, service, facility and efficiency.

I admit I was a bit intimidated walking into BMW Denver looking at all of the beautiful cars, knowing I was probably looking for the one used car on the entire lot for my son :) I did not realize this was a by appointment type of dealership, but Amin Popalzai ended up being my client advisor and instantly me and my kiddos were comfortable. My son who is 17, said "Wow mom, I like him, so professional, he is good". I couldnt agree more. If only every car dealership was as professional as this place. We had been several places and very frustrated. Amin changed our day around once we arrived to BMW Denver. Thank you Amin

My Client Advisor, Rosa Trejos, was extremely knowledgeable and detailed! She converted us from Audi drivers to BMW drivers:)

I had been shopping for a pre-owned X5 for quite awhile and was having a bad experience, but when I came to BMW of Denver Downtown it all changed. My sales guy, John Semmelbeck was absolutely a Godsend. He was cordially, friendly and very patient with me. He explained everything about the car in great detail. The process was painless and it took less time than expected. I am incredibly happy with my choice. I would most definitely buy from John again :)

Our sales person Rosa was awesome! We would use her again for next purchase.

Mr. Amin was very helpful in explaining the car buying process . Mr. Jacob also provided excellent job .

Friendly, knowledgeable, and a passion for BMW cars and their customers. Edward has assembled a top notch staff, a great location, and built a tremendous environment. Barbara's service team actually makes it a pleasure to bring our M235 and our X1 in for service. Simply wouldn't go anywhere else!

Amazing new store with super helpful staff! Highly recommended.

Jerrod was the greatest. Professional and caring. Fit us in right away.

Had a terrific visit! Brought my X5 in for a recall evaluation and received excellent service by David and team. Everyone was attentive, friendly and personable.

Visited with "no appointment" from Vail, Dave was very helpfull and got me in Thanks

My 535i is 4 years old. This was my first experience with this company and it was wonderful. David listened and addressed the problems, found answers, provided fixes for problems that has plagued that car since it was new. The previous dealer never addressed to my satisfaction. After this experience I am actually considering buying another BMW. I have finally found someplace that knows what to do to keep these cars going.

Bought my 535i at BMW of Denver 2 weeks ago. Wonderful experience. Nestor my salesman was attentive and very informed. He listened to everything I said I wanted in a car. Brittany is an expert on what makes the car tick inside and explained everything about how to use the great equipment that comes with a BMW. The brakes did not feel right and they went over the car in the service department completely. David the tech did a test drive with me and explained everything also. Very transparent, honest and thorough. Will buy my next BMW from them. Again excellent experience.

Customer service was good and the process reasonable quick. The price of the car we purchased was very good and so far no issues. Teddy Santoso was helpful and made sure we were being taken care of at each step of the process. Very satisfied at this point.

Service got me right in. They fixed the issues on my car very quickly. Very professional; great customer service.

Great service . Received phone call & text from service advisor

Larry L was a pleasure to work with. I went back specifically to buy a car from Larry after my initial visit.

Very plasant and easy transaction,VIP treatment from pickup from airport till last minute. Salesman,Bryan has huge aknowlage and not pushy at all

Good Job, love the new facility!!! I will definitely take my car to BMW of Denver often.

this was a annual service everything was excellent

Larry was very helpful, knowledgeable, and thorough

I have been a customer of Murray Motors and now of its successor, BMW of Downtown Denver for 23 years, during which I've purchased or leased seven BMW's. I've always had my vehicles serviced at the dealer. Over all those years and in countless dealings, I've never had a bad experience. In fact, the folks with whom I've dealt have been unfailingly friendly, honest, and fair, and many have become good friends. At BMW of Downtown Denver, I particularly applaud Rod LaMotte, Senior Client Advisor, who sold me my latest BMW, Javier Carrion, Service Advisor, who has worked with me to make sure my cars are always in great shape, and most recently, Brittany Green, BMW Genius, who taught me a lot about my BMW that has increased my enjoyment of the car. My thanks to all.

Took delivery of my new vehicle on 31March2017. This is a vehicle that I ordered in December2016 through Mark Sanders and worked with him throughout the ordering and delivery process. Mark was extremely and extraordinarily nice, friendly, patient, helpful, knowledgeable, responsive, personable, and generally just an all around good guy !!! Mark kept me updated every step of the way in the ordering/delivery process like clockwork and I was never in the dark as to the disposition of the vehicle. In addition to ordering the vehicle, I also requested several non-factory dealer installed options to be added to the vehicle prior to me taking delivery. Mark expertly and seamlessly coordinated and managed the ordering and installation of said items flawlessly, as if they were factory ordered/installed items. Mark far, far exceeded my expectations and I 100% recommend him and will most definitely be seeking him out for my next vehicle !!! Mark. Thank you very, very, very much !!! If you are contemplating purchasing a new vehicle and are reading this, what are you waiting for ??? Call Mark, and you will be driving with a huge smile on your face in no time !!! Guaranteed !!!

Took delivery of my new vehicle on 31March2017. This is a vehicle that I ordered in December2016 through Mark Sanders and worked with him throughout the ordering and delivery process. Mark was extremely and extraordinarily nice, friendly, patient, helpful, knowledgeable, responsive, personable, and generally just an all around good guy !!! Mark kept me updated every step of the way in the ordering/delivery process like clockwork and I was never in the dark as to the disposition of the vehicle. In addition to ordering the vehicle, I also requested several non-factory dealer installed options to be added to the vehicle prior to me taking delivery. Mark expertly and seamlessly coordinated and managed the ordering and installation of said items flawlessly, as if they were factory ordered/installed items. Mark far, far exceeded my expectations and I 100% recommend him and will most definitely be seeking him out for my next vehicle !!! Mark. Thank you very, very, very much !!! If you are contemplating purchasing a new vehicle and are reading this, what are you waiting for ??? Call Mark, and you will be driving with a huge smile on your face in no time !!! Guaranteed !!!

John Semmelbeck, Todd and Vida and the staff at BMW of Denver Downtown were pinnacle of courtesy and efficiency, kindness, and professionalism in buying our BMW from them.

Always Fast & Professional. I especially want to acknowledge & thank your staff member who takes me home after I deliver the car & brings it back to the house after it is serviced. This is the 3rd round trip we have had together and he is always courteous and an excellent reflection on Murray Motors.

Nestor was the perfect person for me to work with. As a result, I ended up buying a car that 100% suited my needs and my budget. Kelly, on the financial end, took the time to explain the pros and cons of add ons such as windshield protection, etc. With the help of these two gentlemen I feel I made all the right decisions.

My service representative Art Smith was very knowledgeable and friendly.

Took my car in for new tires and an alignment last weekend. Service is always so great and the environment is so appealing.

I'm always on the road so I find myself going to different BMW dealership for service. I had an excellent experience at the Denver Downtown dealership. I called the day before and was able to get an appointment the following day. Very efficient check-in, rapid service, and excellent customer service. Everything you expect from BMW!! Well done.

2nd time I've purchased a car from this dealer, my experience was once again great. We had just gone in to window shop. No one was pushy. I asked to see a certain model with certain accessories, Teddy looked in the inventory & found exactly what I asked for. After checking out the vehicle, we decided to purchase.Took no time to complete paperwork, my questions about warranty & maintenance were answered. Car was gased & added to my BMW Connected account before I left the showroom. The "Genius" team went over everything, even added a bow. Thank you all.

I had a great car buying experience with Nestor and Kelly. I highly recommend this dealership! This is car buying made easy.

Nestor and Kelly were wonderful, and so was the gentleman at the BMW store. Unfortunately I did not get his name when he helped me the next day when I returned to buy front front mats.

Great overall experience buying a BMW. Anthony Salazar was great - knowledgeable and no incentive to push a more expensive car. Car buying the way it should be. Love my new car.

Excellent and super speedy service appointment at this service center. They're always nice and informative.

Our sales person, Nestor, was professional, friendly, knowledgeable and accommodating. There was confusion in the price indicated prior to signing, which we caught. There was a following issue with the correct tax for our home address, which was caught by their finance staff, so no harm.

Second time using BMW Service. Nice job with a fair price.

Teddy was great. He made it a pleasure buying this car. I love my 2014 535d.

A great buying experience all the way around, from the first test drive, to attentive service by the sales team, and finally, a thorough tutorial by my BMW Genius, the darling Brittany Green. Yay team!

Arriving in Colorado after a cross-country drive, we needed a warranty service but has also developed a squeaky ball joint during our drive. From the moment we arrived at the dealer, we were treated professionally and courteously, including being given a loaner vehicle for five days. Because of difficulty getting parts, what should have been a one day service lasted five days. The dealer-through a service rep-kept us up-to-date twice a day, always assuring us that he would do all he could to keep the repair and service moving, that he would continue to check on part's deliveries, and that we should continue to use the loaner as needed. When we picked up our car, we received the same level of courtesy and professionalism. Importantly, the service fixed the problem and related problems that had arisen as a result. This is a first-class operation!

Service personnel were extremely knowledgeable. Turn around time on a mid day appointment was same day for the replacement of wiring harnesses; actually 3 hours! Loaner service was greatly appreciated and allowed for me to keep my day going.

Beautiful facility, I had an appointment for car service and when I pulled in, had 3 people jump in and take care of me. Excellent service. Will not take my BMW anywhere else

I scheduled and appointment, arrived on time, my car was welcomed, repaired in the promised time, everything works now, and the loaner was fantastic, and I would buy another car from this dealer if I could decide which one I want. Just haven't figured it out as yet.

Finished a series of needed repairs with this dealership. Service Advisor Enzo Giron was of great assistance in assessing and prioritizing the work. His vehicle knowledge helped me to understand the scope and range of problems. Excellent communication and very customer service oriented. Thanks, as well, to the mechanics who got the problems solved!

Experience was terrific. i had a loaner car for two days. Jessica was wonderful...

I had a crazy noise that was making me crazy. They located it and now I am driving happy!!!

My service advisor, Jerrod S, was excellent. I had a warranty repair completed and Jerrod gave me timely updates on my repair. The whole process was from drop off, loaner car, and pick up was first class.

great service with a drop in appointment. thanks so much.

Murray BMW on Colorado Blvd. just opened their new facility...very nice! Due to the new settings and personnel, it seemed they are working on someglitches. My car was ready, but the paperwork was not. The very helpful and friendly staff emailed me the paperwork so I could be on my way.?

Bought a used car from here. Price was definitely fair and car seems to be in great shape. Best though was just the buying experience. Amin was so friendly and helpful (and patient when my insurance company was causing issues), his manager and the financial guy at the end were also was very pleasant, everything was low pressure and easy. Way better than I found at most places. Would definitely buy from them again!

Purchased CPO car here (Murray) Apr 2015, and had a very nice experience with that--pricing was fair but still a bit negotiable, and whole process was painless. Had car in to body shop twice now after having people hit me, and they did a very nice job and worked well with other party's insurance--all I did was file initial claim and bring the car in. Had occasion to have Service Dept address a couple issues under warranty, and they performed and persevered admirably in the face of an intermittent problem, and I'd like to give special recognition to Jessica Wagoner in this regard. --Patrick Ferrell

Great experience. Jeff, Jason and our BMW genius Jake were all great to work with. Would recommend visiting them next time you're looking for an awesome BMW and having a great car buying experience.

I purchased my 3 series from Ralph Schomp and have had nothing but bad experiences with them, last week I took my car into BMW of Denver for the first time, I was so impressed with the customer service, and I will take my car back in the future.

Excellent experience from the time I contacted them about the car as posted on the internet, to working with me to transport it , register it, etc.. Matt and Matt and Roman were professional , friendly and efficient. Will definitely consider this dealership again...and I live in Nevada!

Had a great experience getting a tutorial on the Connected Drive service and the vehicle features from Murray's BMW Genius, Donna Holmgren. She was very professional and helpful!

BMW of Downtown Denver has offered great service a always. Shawna in service was professional and kind

From the moment I walked in the door, I was politely greeted by one of the managers who introduced us to Teddy. He patiently answered all of my questions and then proceeded to show us several options. He was very patient and didn't pressure us. The entire "team" at BMW of Denver Downtown made my experience buying a car that day very pleasant. I love my new BMW and I look forward to servicing the car at their beautiful new facility. I highly recommend BMW of Denver Downtown.

The old Murray BMW is not BMW of Denver Downtown (ironic as they are about 4 miles from Downtown Denver), but I must say they've built quite a dealership. Physically it's huge and very state of the art. All is all buying a car there was fine, my only complaints: they have some good deals, but they go quick and the sales staff seemed to struggle with locating vehicles in the inventory and being sure they were still available. I guess that's the price to pay for getting a good deal so be persistent. It took a long time to finish the deal (which included a trade so that's part of it), would have liked it to be quicker, but it's not like it's something I do all the time so not a big deal. For sure I would recommend and will go back here first when it's time for me to trade up.

Good, beautiful new facility, just a long experience.

Great experience! Staff is superb helpful and knowledgeable.

After purchasing my new SUV, I needed help learning all of the new features. I was given a tutorial by the most knowledgeable, Donna Holmgren. She taught me so many things about my new car. I never would have guessed all of the new awesome features had it not been for Donna. She was patient and walked me through the steps and answered all of my questions (I ask a lot). Looking forward to my next tutorial with her. She made my car buying experience pretty awesome.

Easy to work with and very knowledgeable. Repairs were done by them while working with an outside warranty company. Explained everything in simple terms and looked out for me.

We shopped every BMW dealership in the Denver area. We went back to Murray because Rodney Lamotte, our sales person, was so quick to understand what we wanted and was able to offer us the best price in town. He went above and beyond to make the sales process quick, easy and accurate. He truly made the entire experience fun and made sure I got the exact BMW X5 that I had been shopping for! Thank you Rodney! Now if that wasn't enough, I came back to the dealership a month later to have Brittany Green, my BMW Genious, show me how to use all of the amazing BMW technology in my car. Brittany was very patient as she showed me the endless "Really Cool" things my car can do. I loved the car when I got it, after working with Brittany I'm in awe. Thank you Brittany for showing me that my car is even more amazing than I thought! Thank You Murray BMW of Denver, this was truly the best car buying experience of my life!

Courteous service. Great new facility. I had a great experience.

Great customer service, everyone in the facility was very friendly.

The service advisor and service manager was exceptional!! They made sure I was taken care of quickly on a Saturday none the less. Never missed a beat! I felt like they honestly made me a priority. Great Job!

I always receive excellent service here. The staff is kind, friendly, and eager to assist.

My genius rep Donna Holmgren was a pleasure to be with. Her knowledge of the vehicle was top shelf and her patience for my lack of tech skills was remarkable. During the process, she diagnosed that the mic wasn't picking up voice commands. She got us into service immediately and got the problem solved. Donna made my transition to the new X-5 seamless. Steve W.

I really like the facility and the people. For me it is convenient and easy enough to get to and the repairs were done in a timely and efficient manner.

Very surprised and pleased at the overall attention and service that I received.

Art Smith was Exceptional! Very polite and answered all of my questions. Thank you! I sell homes for a living and he went above and beyond! So appreciative!

Best group of guys I've ever bought a car from!!!! From Matt in the Internet sales to Amin on the sales floor they were the most courteous respectful caring automotive group I've ever met. You can guarantee I'll be buying my next (7th) BMW from my friends @ BMW of Denver Downtown!

Painless, cared about our needs and gave us a tremendous deal.

The sales team, parts department, service department and finance department all helped to make my experience wonderful. I appreciate the follow up by the BMW Encore team to aide in getting me familiar with the features of my new X3. Overall, I am delighted!

Very friendly and professional service. They were easy to talk to and a pleasure to work with

I had a great experience with BMW Denver!! Jake (my genius) was both fun and patient with me. His knowledge of the car was fantastic! He totally set me up for a fun, safe and amazing ride in my new 328i. Alex (my sales person) was very helpful too and he will make a great addition to the BMW family. Thanks everyone!!

Jake was very knowledgeable, and taught me a lot. However, it was kind of overwhelming learning so much at once, so I am afraid I might forget most of it. It would be awesome to have a "cliff notes" version of the owners manual that shows off some of the fun bells and whistles. Just a **suggestion**

Had a battery problem; had to come back a second time within 45 minutes but the work was then done beautifully and quickly. Called at 2 p.m. about battery - no call back until 6 p.m. - a little slow; meanwhile, I had taken the car in and the work was done.

enrique went over and above and was a pleasure to work with

I always take my X5 to them for service. Art is by far the best service manager I have worked with. He is always attentive, responsive and wonderful to work with. I know I am being well taken care of when I go there.

Excellent service. Everything was supposed to be no charge, and it was including new wiper blades and a wash and vacuum. No one tried to upsell anything. It was a great experience.

They did a really good job with my car treated me really good

From time of purchase to 50,000 mile service Murray motors and staff have been nothing but professional. Always fixed problem first visit. I'm very satisfied with my 2016 328xi but when it s to purchase my From time of purchase of 2016 328ix to 50,000 miles ,Murray BMW of Denver has been nothing but professional. Friendly sales and service. Service was Done on time and estimate pick up time was very accurate. Always fixed right first time. When it's time for my next purchase I will know where to go.

Intermittent headlights on left diagnosed as bulbs going out - $650 Radiator hose - $350 Couple of other items - Total bill - $1,800

The interaction was very professional and pleasent.

outstanding. from alex the rep to the finance guy( JD) to the genius guy - super nice. made the experience fun and easy.

I just purchased a new X5 and the salesman Jake made the experience easy and pressure free. It was, however, the expertise, patience, charm and thoroughness of BMW Genius Donna Holmgren that made this the finest customer experience I can remember. Her sincere interest in my understanding and appreciating the many features of the X5 and her enthusiasm for and confidence in the BMW brand and the dealership left me feeling very grateful to be a customer of BMW of Denver Downtown.

Great experience, very friendly and professional non-pushy staff. I called the salesperson (John Hager ) a few times over the weekend and discussed various things before making final decision to buy. Follow up appointment with Jake was super informative about all the options and how to set things up

Donna Holmgren = BMW Genius = Outstanding service! Donna did a great job showing me the basics as well as all of the bells and whistles on my new car. So helpful, she was engaging and genuine. Well done Murray BMW, well done.

Best service I've experienced in years. I would reccomend this dealership to anybody who likes quality service and timely. My service tech was very professional and informative.

Excellent service. Fast and courteous Highly recommend.

service as usual was great. called in the morning for an appointment and had one that afternoon. needed the front end alignment checked

Always a pleasure dealing with Shawna, my service advisor. She takes care of the maintenance issues and has the service department take a look at other items on the vehicle.

Big thanks to Brittany Green for taking the time with me to help me understand all the cool features with my new 340i. Brittany patiently answered all my questions even when they were probably a little too basic. She even modified my audio system settings – sounds amazing now!

everything was great, quick, efficent and very helpful

As always, Melissa and the Murry BMW team really did a great job on my 335i service. I was greeted as soon as I drove into the new service bay, and the porters were friendly and courteous. Melissa welcomed me with a smile, was knowledgable and thorough in taking my information, and was very efficient in getting my on my way. When my car was ready, I received a text message alert along with a link by which I was able to review my invoice and pay my bill from my iPhone. My car was ready on time and was beautifully washed and freshly vacuumed. During the few minutes that I waited for for my car to be brought around, I explored the new showroom and enjoyed a cappuccino. The new facilities are gorgeous (the second floor showroom is fantastic), and the client waiting area is very comfortable. I am very pleased to have a reliable BMW dealership in Central Denver and the new location is wonderful.

Great place and great people . The whole process of buying was very friendly, pretty easy and successful. I will definitely buy from them again

I bought my car from a used car dealership and not from Murray. However, as a certified pre-owned it was still covered under the manufacturer's warranty. With every visit to the Service Center at Murray my wife and I have been treated like family. They've always been friendly, courteous, and patient with my questions. Because of this level of service, all future purchases of mine will be through Murray BMW. Top notch customer care and experience.

From the time I walked into the dealership, I was met with nothing but kindness and a sincere interest in helping me find the right car that met my needs. Their team worked diligently yet with great care to map out what option would be the best route to pursue with trading in my other vehicle. When I came back to finalize paper work it was like a walk in the park, and next thing I knew I was in my new car. The BMW Geniuses really know their stuff too so you get the most out of your vehicle.

I recently bought a certified pre-owned BMW 528xi from Murray and I must say the staff and the service were wonderful. The salesman (whose name I've forgotten, starts with an A) was great, very low pressure which I needed at that time as my 27 year old BMW had just "died" and I was a bit of a wreck. We looked at it on a Thursday, the salesman called me Friday and I test drove and bought it on Saturday. I'm sure I don't need to mention that there have been a few changes in BMWs over the years, loke all the computerization. But Donna Holmgren, on of the "Geniuses" soon had me set on the right path, She was ever so patient and knowledgeable. A heartfelt thanks to both!

Teddy at Murray BMW was awesome! He gave me the best deal possible and was a fabulous salesperson! I would highly recommend this location as I felt that everyone on the staff was friendly and made me feel comfortable! They truly treat you like family and it is a great place to shop for a BMW. Start here first is the advice that I would impart on others if you are in the market for a vehicle!

Brittany Green did a great job explaining all the great features of my new X1. Very fun to drive and beautiful. And if you want good honest help from sales ask for Tom. You won't be disappointed. Thanks to all!

Had a totally no-nonsense, professional purchasing experience with the folks at Murray BMW for my 2016 328 xi this past Saturday. Teddy (our sales rep) was fantastic from start to finish and patient with us when we were weighing our options. Sales process was as painless as possible from start to finish with our toddler in-tow.

Very friendly and courteous staffs, I got my car in and out very quickly and their rate is very good

Every minute of the process was as enjoyable as buying a new car can be.

Best of the best dealers. Stands by any difficulty of difference better advertising and actual vehicle.

Great service and great sales at Murray Motors . LOVE LOVE LOVE BMW

what a fantastic service. JAVIER is THE MAN. Very down-to-earth, friendly, helpful. Got the job done well and efficiently. Highly recommended.

Jst got my BMW bout a month ago and thanks 2 the cutie Anthony i not only got a good deal but everybody there was nice and friendly! Great experience! Thanks anthony! Such a cutie!!! �

Awesome experience with Donna Holmgren as my Genius! She was fun and informative. Since my "BMW" Class she has answered followup questions via text. Most helpful in learning all the options on my new car!

I had a wonderful experience with Brittany Green - BMW Genius. She showed me things about my car that I had no idea were possible. Her patience, good humor and sincere desire to help me get the most out of my vehicle were outstanding. Thank you Brittany!

I just purchased a 2017 x5 from Murray BMW. This was my 4th x5 purchased from Murray. Every phase of the process was seamless and easy. Rod worked with me on several vehicles, ultimately finding the best fit and financial plan to best serve my needs. Tina was able to answer all my questions in a timely manner and get me through the paperwork expeditiously. Brittany educated me on my new car. She knows her BMW's inside and out, meeting with her was extremely beneficial in my understanding of all the new bells and whistles on my new x5. Thank you Murray BMW, there's a reason why I continue to come back!

Outstanding in all respects....client advisor Amin Popalzai extremely professional. Amin was our point of contact during entire process, couldn't be more satisfied.....use this gentleman!

Paper work was not very efficient. It was not the employee's fault. Rather it was the quality of his equipment. The sales person was fabulous.

I had a fantastic, educating and relaxing experience with Jacob Herning. He was very professional and related the information in a way that I could understand and grasp as he taught me everything about the functions of the controls on the dashboard, steering wheel, doors, etc....

My service adviser wwas excellent...Good communication, on time performance.

I always receive good service at Murray BMW. The service reps are courteous. I can't wait for the new dealership building to open.

My service experience at Murray Motors was efficient, professional and filled with courtesy. I highly recommend this dealership. I can't wait till their new facility right around the corner is finished

Great experience with Teddy! He was informative and easy to work with.

Knowledgeable staff and forthwith with explanations on options.

With today's technology,we as an independant collision repair shop,the challanges are increasing and having wholesale bussinesss with your BMW and Mercedes for well over 12 years have been wonderful to say the least.several times now,I've hauled customers of our's vehicles to you after we repaired all the collisin work and service dept.always takes excellent care of me.And knowing my driving situation(150+miles ea.way)All diognostic's and reprogramming are complete while I wait it out. Couldn't ask for anything better.And your parts dept's are outstanding(Dave in BMW)and Chris in Mercedes)and the rest of the parts dept do an excellent job for us!!!And hopefully the next time I come down,the new place will be done.Looks amazing....Thank You All,....

Great service! On time and well explained. The facilities are showing their age. I look forward to the new facility, which is supposed to open in December.

Given their under construction status they are doing the best they can. Teddy took good care of us. Donna the "BMW genius" was fantastic showing us how all the technology on the car works - and there is a lot! I give Donna a 5 she is friendly and knows her stuff. Love my new car!

Great tutorial from Donna Holmgren! You are the best!!!!

Very nice and helpful. Let me use loaner car for three days and go back up to Breck with it and wait for me to bring it back. Art and Jared are nice.

I had a great experience with Schomp BMW. We had to drive down from the mountains to look at a car and got stuck in traffic for 3hrs! Larry Lentz stayed late and was extremely patient with us as we looked at the car, it was even a Used car!. It ended up taking till 11:30 at night, but we found the right car, with the right price for us. Vida Bundy, was efficient and thourough going through the financing and explained all the fine print and worked with us to figure out all the details. In particular, Jake Gordon one of the 'Genius's' at Murry, was great. Not only did he have all the answers to our questions as we looked at the specs on cars, but stayed later than everyone else to go through all the details with my wife and I. He was genuinely excited for us and seemed to be excited to explain our new car and its features to us. Couldn't say better things about his Customer Service, Professionalism and knowledge.

I had a great experience with the Sales Staff! And the Financial process of my Lease was super fast, easy and head ache free!

Such a pleasant experience, purchasing my first BMW. There was a delay getting the trailer hitch installed and Seisho Limbacher therefore delivered the vehicle right to our home. He even had Jake Gordon come and do the on-boarding training for the vehicle then. He was super knowledgable and gave some great hints for winter driving conditions.

Enzo at Murray BMW of Denver was and has always been very helpful! I bought my vehicle from somewhere else with an extended warranty and the warranty company didn't want to honor the warranty for a very expensive repair and Enzo spent hours on the phone explaining to them why hey had to. Eventually they listened.

Had to wait a long time because of renovations at dealership but got a great vehicle at a fair price

I just purchased my second BMW from Murray and was pleased, overall, with the ease of the transaction. Donna Holmgren was especially helpful in pointing out all of the vehicle's features.

Donna did an excellent job of explaining the many features of my new 535i. Very happy.

I had some mechanical problems with my BMW X6 and Melissa was very helpful throughout the whole process. She kept me inform during the whole process and made sure the car was fix before returning it back to me. I'll recommend Melissa to anyone going to Murray BMW of denver.

The team was knowledgeable, professional and the process was seamless and effortless.

If you haven't scheduled your Genius Bar appointment I highly recommend Brittany Green! Best hour spent getting to know my new BMW with the help of Brittany, a BMW Genius. She really knows what makes a BMW tick!

I brought my vehicle in for a suspected transmission issue that was covered under warranty. Roger Frank in the service department not only handled the repair in a timely manner, but he kept me informed every step of the way and even went out of his way to ensure that I was given a loaner vehicle when he realized that my repair would not be finished in time for a weekend trip to Aspen that I could not cancel. Roger has made me a Murray BMW customer for life and I will not hesitate to return for service or when I am in the market for another BMW!

Big thanks to Brittany Green for taking the time with me the day I purchased my new X5 to help me get to know the ins and outs of the vehicle. And more thanks for following up with me for a second opportunity to learn from her about all that I can do with my car. There's a lot going on with the new X5s and Brittany was a big help in making it easy to understand.

Service was great. Jake was very knowledgeable about the structure or the car to the electronics. Great selection of all cars I was looking at. Service team did good on the detail. At the time of my purchase the dealership was at its temporary location for construction. Things were tight and took a little more time, but they manage to get it done.

A few weekends ago I had my genius appointment with Donna, and couldn't be more pleased with her knowledge, time and consideration! She went above and beyond to ensure I understood everything my car was capable of and helped me to get everything setup for easy recall. I am so appreciate of this service and as a first time BMW owner, couldn't be more impressed. Thanks to the Murray BMW team!

Second X5 purchased from Murray in last 3 months. No hassle sales process and exceptional service. Dealership really appreciates our business. I would highly recommend Murray.

Best customer service ever. Enzo is especially professional and courteous. Wouldn't go anywhere else!

Was a great experience with customer needs always trumping everything else. Once they move into their new facility they should be able to take of customers even better.

I have taken my auto to Murray Motors for years my only concern is the checking process I always schedule appointments for service Murray Motors should review the check in process it should not take 20-25 minutes.

The purchase was completed professionally and expeditiously. The price of the car was very fair in comparison to local and national cars of similar age condition and mileage. Client Advisor Seisho Limbacher was extremely knowledgeable, helpful, and accommodating. I would recommend Seisho and this dealership.

We came 200 miles from Pueblo to buy a car. The dealership made our translation easy and smooth. The people at Murry BMW are great! We love our X5!

Not fair to include "Facilities" because a brand new facility is under construction, putting pressure on the existing one. However, the level of Customer Service (along with the ultimate repairs/maintenance) is outstanding! (Won't specify the Service Advisor because don't want her overwhelmed, but will state that the Service Manager, Barbara Marin, deserves enormous credit for what she is accomplishing under tremendous pressure.) If you are in the position to buy a BMW, or need yours serviced, you can't go wrong at Murray.

Always have had a good service experience at Murray BMW.

My husband and I purchased a car with Teddy Santoso. It was super easy and refreshing working with a sales guy who wasn't creepy and pushy. The car we purchased was a used car in incredible shape. They take great care of their inventory! We'd recommend this location to car buyers.

When Sonic took over Mark's dealership, I expected the worst and have been surprised to be treated to continued wonderful service.

Straight forward, no nonsense and very professional all the way through. Everything that you would hope for in a new car buying experience. My contact was Jerry Kramer.

Jarrod is an outstanding service advisor. Thank you.

Melissa Moore did a great job as my new service advisor. She is professional and her communication style is approachable and helpful.

Murray BMW is the best because of the people that work there. Taking my vehicle in for service is always a great experience because of Enzo Giron. He is always friendly, professional, has a great attitude, helpful and knowledgeably. I couldn't of asked for a better Service Advisor. He is always prompt with follow ups and making sure everything runs smoothly and efficiently. He is a pleasure to deal with and is the reason why I keep coming back to Murray. Thank you Enzo for being so Great!

Always feel valued as a customer. Service Manager took time to answer all my questions including those that had nothing to do with the recall.

Melissa, our service rep is outstanding. Give her a raise!

Just Bought a 2010 Jeep Grand Cherokee and I recommend this dealership to anyone! My Salesman was Teddy Santoso and he was a great help. He helped me through the whole process and was true to his word from the start. Recommend him to anyone who comes here to buy a car!

Fantastic experience, have been there multiple times for routine oil changes and such and it's always a great experience.

Good service experience. Service Rep super nice and helpful. They went the extra mile and washed the car. New facilities being built and will be a better experience when waiting for a car vs the cramped building they are in now. Quoted me a much lower price for a repair that I need to get done vs their competitor in Highlands Ranch.

It is always easy to schedule appointments with Murray -- My tire got a screw in it on a Friday and I had a 7:20 am appointment on Monday with a loaner car. The staff is phenomenal! I have brought my X3 in on numerous occasions without an appointment for low coolant, no washer fluid, a new license plate cover... etc. and they always are willing to help you. Murray is great!

The work was performed on time and was reasonably priced. The loaner was very much needed and appreciated. My car was not washed as expected so that was a disappointment and no reason was given.

Great customer service. Rep was terrific, great experience, would recommend to other people

Murray Motors is the reason why we have a BMW and will stay with BMW. We are taken care of in a most professional and caring way. Their service is Number One in every way!

Pleasant people. Comfortable place to wait. Nice to have coffee, donuts, water, etc.

Prices have come down dramatically! It's nice to have a one stop shop and quality service. Everyone there had some of the best customer service in any establishment I've been to. I will recommend them to everyone and I will be back. Thank you it really does matter! The only 4 score is I had to go home and clean all the glue off my rims.

Thank you for the consistent service and professional treatment.

Prompt Courteous Service-Anxious For New Facility To Open

Excellent service on my Convertible as usual. Can't wait until the new facility is built and in use!

My salesperson was very knowledgeable, informative and professional.

I live in Iowa & have a Daughter that lives out here. My first experience with Murray BMW was with my 1995 740IL. Fuel pump went out & they got me back on the road in 1 day!! Excellent Service! Then my 2nd experience with them was today. My 2010 750LI X Drive. It told me it was 1 qt low on oil & that all my tires were low. I took it to them & they had it taken care of in 5 min's! And didn't charge me anything!! Wow!! Love Murray BMW of Denver! Thinking when I'm ready to trade & upgrade, I'll be dealing with them!!

Excellent service! I will continue to lease my cars from Murray Motors!

I have brought my car to Murray for routine maintenance and have dealt with Javier Carrione. He is a class act. His customer service, knowledge and dedication are outstanding. He is an asset to Murray and the main reason why I will return to Murray in the future. Best customer service I have had in any industry for a long time.

After waiting for service work and some repairs, I've become another satisfied customer!

Awesome service! Had my follow up genius appointment with Donna H. She is so perfect for her job. She is a great teacher and really enjoys her job. Amin was my salesman and did an outstanding job getting me a fair deal on a custom ordered M4. After calling 3 dealerships I found that Murray had the best sales team, service, and customer support. I have owned 4 previous BMWs and can tell you that this dealership is excellent. But what makes it excellent is its staff. Keep it up Murray. A very special thanks to Donna and Amin for making car buying experience a memorable one!

Our experience was great from the moment we walked in the door . Our sales guy "Will" was super nice and really knowledgeable. It was a pleasure working with "Vida" who made the paperwork and financing process efficient and painless. Everyone working in the dealership was so friendly and helpful. It was the best car buying experience i've ever had!

Great place to buy a car. Loved working with the crew there (Amin, Saisho and Geo), Donna the BWM Genius upped my learning curve greatly on the new car. Thanks everyone. Always happy to refer my friends your direction.

Pre-scheduled a maintenance check. All services provided were great.

Good job! Finished on time, washed car...will be back.

Had good experience and done very fast. Will helped a lot through out the process. Jake did a nice walk through for the basics.

Outstanding and professional service as one would expect from BMW. The same care and consideration that goes into their cars is evident in the service at Murray, and I know my vehicle is in great hands with them.

LOVE Murray BMW. This is the third vehicle I have purchased from them. Great service from Rodney Lamotte. Donna Holmgren is fabulous - I would have never figured out how to operate my new car without her assistance. The finance department was fabulous as well! I will continue to give my business to Murray BMW!

When I was ready to try the new X3, we went to Murray BMW of Denver and experienced over-the-top customer service from our initial contact through the closing of the deal. The staff at Murray BMW really want to make sure you are happy with every detail of the car and the transaction. We were very impressed with the amount of time they took to give us an orientation on the car, making sure we understood every feature. The "BMW Genius" is awesome! Two days after the purchase, we received an invitation to return in 2 weeks to have a follow up orientation in case we had more questions. Murray BMW will be our "go-to" dealership from now on!