Brand new flagship BMW store.....

This was by far the best experience at a dealer I have ever had. I had an appointment to view a car with Samantha and she was incredible. She was fully prepared when I came in with a folder containing everything I might be interested to know about the car and she was incredibly friendly! The whole process was fluid, smooth, and easy because of her. I never felt pressured, uncomfortable, or unimportant here. From the moment I stepped in to the moment I drove out with my new car (fully topped with gas by the dealer), everything was great. Financing was quick and easy and everything was explained by very knowledgable people. You definitely feel like a VIP here. I absolutely recommend finding your next car here with Samantha. Thank you!

Found a vehicle on Cars.com that I wanted. Dealer was very responsive and there were no typical “dealer “ games. My sales rep -Jack Woodring was fantastic. Knowledgeable , courteous, efficient and made the buying and shopping process easy. The entire team at BMW Denver Downtown was exceptional. I am now enjoying the BMW X5 50i that I purchased.

We had a great experience with Jack. He was knowledgeable, efficient and very helpful. I would high recommend this dealership to my family and friends.

While in town getting our 2007 BMW X5 serviced, we were waiting in the showroom -- which is very comfortable, by the way -- and started considering getting a newer BMW. Brent had said hello a bit earlier in the day, so we asked him if he could help us. Before long, we were owners of a brand new 2018 X3! Brent's knowledge and expertise, along with his friendliness, was just what we were looking for. It was by far, the best experience we have ever had in purchasing a car. Brent and the staff went the extra mile in taking care of us -- even staying past their normal closing time. Thank You, Brent! Wes & Ronda W Rapid City, SD

Made an appointment to trade in my Beamer for a Honda that was listed on their site. There was a bit of a breakdown at the store, and I left the store having wasted an hour of my time. The director of the store reached out to me personally to ask how he could fix it, and he followed through. Thank you.

I experienced a top level of customer support during shopping for a hybrid car with BMW of DEN Downtown. Their sales consultant Marcus Decherd was highly competent and capable to explain BMW’s today’s hybrid technology approach, its pros & cons and use cases during daily operation. Same levels of professional support were provided by everyone else involved in the entire information exchange and buying process, informative, unaggressive and truly customer oriented. The team left no question open. Congratulation BMW of DEN-Downtown for a job very well done!

BMW of Denver is a great place.......especially Chris in the parts department.

Seisho hooked me up with a great car at a great price. Very competitive offer. Nice facilities too. Highly recommended to anyone looking to purchase or lease

Great service!

Our salesman Tyson Teeboom was really great. He was friendly, helpful and very accommodating. I am very happy with my experience with him. The finance guy was great too. And I love my new car.

I came in unannounced on a busy Saturday. My goal was just to snoop around the new X3 - didn’t really need to get anything for another 2 months. Luis Ramos in sales was happy to drop everything he was doing and oblige. We demo’d a couple different X3s and I was sold. I thought I needed a Volvo or an Audi, but BMW really stepped up their game. The whole experience was satisfying, from demo to negotiation to delivery to follow-up after the sale. Luis is a joy to work with. Thanks, BMW of Denver Downtown

I ordered a new X3 from them a month ago and took delivery this week. The entire experience with Andrew and Ryan in Finance was fantastic. Not only where they the best price, there was no hassle and Andrew was right on top of every email and text from me while anxiously awaiting my car. When there was a small glitch in financing terms at delivery, they immediately took care of it with no questions asked. One of the best car buying experiences I have had in 20 years.

I recently bought an X5 with Jack Woodring and he made it a easy process. He was also very attentive post sale to the follow up items that were promised.

Fine service. However, they wanted to replace the entire wiring harness on my Z4 to fix a roof issue. I ended up repairing a single break in the wire with a soldering iron and it has worked flawlessly since.

Great Customer Services", Part Expensive". Still Love BMW.😊

This was my first visit to a BMW dealer other than the one where I purchased my car in Minneapolis. They offer a service which I haven't seen in Minneapolis, which is that the technician videotapes his diagnosis so you can actually see what the issues are. The video is sent via text. I was then able to call the dealer to discuss what I wanted to have done. Pretty impressive. It was relatively easy to get an appointment for service. I was in town for a trade show at the convention center and their shuttle transported me there and back. My only complaint is the $152 charge to diagnosis the issue. I have never received this charge when at my home dealer. I am not sure if this is location specific or not.

Everyone is very friendly and helpful. I got my new car from them, they really helped me to get the right car .

Great service!

I stopped by for a quick coolent replacement. Service was very good n fast. While they were servicing the car, I went inside, they have a very comfortable waiting area w/coffee and snacks. I was done in less than 15mins n on my way out. We have been leasing from Murray almost 23 years. We switched our leasing to Schomp after Murray was sold because we did not like the new sales team but so far my quick experience w/the service team was pretty good. Although i must say this was not a serious repair, it was only adding some coolent n wind shield fluid. Im only praising their customer service skills.

I recently went in to end the lease on my BMW and ended up purchasing a new 2018. I worked with Jack Woodring who was very helpful and professional and it ran very smoothly despite my coming in on the last day of the year, which was really busy. I'm really enjoying my new BMW!

I traded my lease in for a used X1 last weekend. Jack was AWESOME to work with! He really listened to my reasons for wanting a new car and checked all the boxes. (He also didn't try to upsell me.) I highly recommend him. I've lived in Denver for 2.5 years and I've got nothing but great things to say about their service department (previously Murray BMW, now Sonic BMW). Heads and shoulders above East Bay BMW in CA. Oh and, they're dog friendly.

Had an amazing service with Melissa Moore for my service. There where a couple of issues with the service but she made it as smooth and easy for me. She kept in touch with me through their messaging system so I knew what my car was getting. They lend me a car for the length of my service and made it a no headache service appointment. Thank you Melissa for an amazing service!

Was absolutely impressed. It's a large dealership, but yet when I sat down to build a new X3 and work on a trade...if was hometown comfortable. Matthew the sales manager and Andrew sales consultant scored a perfect 10! Funny...for some reason I walked in expecting somewhat of a bad experience and I walked out think that this dealership is the only place I will go to buy my next BMW. And I drove all the way from Northern Colorado.

We went to the competitor’s dealership and felt like the customer service was lacking. For that reason, we headed to this dealership & had the pleasure of working with John Hager. He is genuine in approach and very knowledgeable. We would buy another car from him. We were also impressed with the finance manager, Ryan Sampson. He is also extremely knowledgeable and helpful. They are both great assets to the dealership & left us feeling positive about the car purchase.

Nothing but good things to say about BMW of downtown. Personable sales staff knowledge service staff.

Had a great experience. Craig made it easy and Todd made financial process smooth. Melanie Holtz did subservient job walking me through learning my new car!!!

Thank you Curtis and Manager Ben making things right. Thank you for cleaning my car �. Jarek to send me great video what was wrong with my car. Curtis thank you for catching all RE calls . Please GM Edward needs to change that ridiculous team Patriots really ??? �

Gratd

After actually sitting and speaking with the GM of BMW of Denver Downtown, I learned today that quality service comes from knowing you are completely in the presence of those who understand sincerity and ones who take passion in not only their customers but passion in their job as a whole. Ed (GM) works with you as a counterpart and has revived my faith not only in this location, but in the BMW brand. I encourage anyone to buy a car here and again thank both Ed and his associates for being so kind. Great service! And a special shout out to Anthony S. If anyone wants a hard working no nonsense sales person ask for Anthony. He knows his stuff..... For those who gave a 1 star - give Anthony and Ed an opportunity to help! They really make a great effort and great team!

BMW treated us as we were purchasing a 100k car even though we bought a used BMW . Thanks for the great customer service

We were comparing cars to replace our Acura MDX, and the X5 was high on our list. We were referred to this location by our neighbor, who had a good experience here. We visited several times before we ultimately leased a new X5 over the two other cars we were considering. We never had a dedicated salesperson while comparison shopping - we kept getting passed off and got a little frustrated. But were ultimately happy when we finally got matched up with Arsen afterwe came back to make our final decision. He was outstanding and, after we explained our situation and what we were looking for, helped us get exactly what we wanted and was very fair and upfront with us. We were hoping to finish the process the night we went in but as it was late in the day decided to let Arsen get things done and come back the following day. When we came back in everything was ready and teh whole process took less than an hour. We got the price we agreed on and felt well taken care of by the whole staff through the final process. This will be our first BMW and we are looking forward to the experience!

If you're looking for a BMW this is the place to buy!

Murray was fantastic! I have owned several BMW's and had always bought from non BMW dealers. The entire experience was a pleasure from my sales person Teddy to my finance gal Tina to my Encore presentation from Brittany to show me how to use all the fantastic features of my new car. Everyone was super friendly and very helpful. I've already been referring clients, friends and family and will continue to do so! Bravo! :)

Great purchase experience. Arsen in sales and Javier in service went the extra mile to ensure a small hiccup in my purchase was resolved promptly and professionally. Will be back!

Hand down THE BEST dealership. I've worked with Rod Lamotte for over 10+ years and he has always taken care of me.

After dealing with Winslow BMW I decided to drive 90 mins to Denver to purchase a BMW X1. I got exactly what I asked, for my trade in and Andy helped me find the perfect deal for me. Todd was able to explain the finance process and everything went so smoothly. I got a great interest rate and I'm super happy I made the drive.

Teddy was great help! And helped me seal the deal fast!!!!!!

Excellent service, but be aware that BMWs are extremely expensive to be maintained and repaired. Shocks me every time...

Great service easy to work with. Tieming was good for me.

Usually I have great experiences here, but my 3 series broke down 2 weeks ago (it has less than 30,000 miles). We had to wait a week to take it into BMW Downtown service because that was the soonest we could get a loaner. They replaced the fuel pump and completed all of the regular services that were due in the same day (it was a very fast diagnosis and repair time). But now our car reeks of gasoline when it is running - maybe an issue with a seal? We have to take it back in for service, but there are no loaner cars. Ugghh. This is the only negative experience we've had at BMW Downtown, if we could have gotten a loaner car, I would have rated them 5 stars.

Recently I took my car to BMW Denver Downtown for scheduled maintenance and a couple other items. I was greeted promptly by my service advisor. My service appointment was completed in a timely manner.

Professional, customer oriented experience. Good product knowledge. Excellent follow-up. Had the exact car I was looking for. Meeting time commitments met.

This is the second of my experiences in purchasing a vehicle from BMW Denver downtown. I worked with Arsen this time and he was a tremendous help, very kind and he followed through on everything he promised. And I purchased a wonderful vehicle. I would highly recommend BMW of Denver Downtown to all my friends and family.

Jessica was incredibly professional and sweet. The service area was clean.

Wow - have you been to the new Murray Motors of Downtown Denver facility. It's a space to behold. So many people trust Murray that there was a line just to get my car into the bay to be services; however, once in they exceeded my expectation. I took time off from work to take my car. I had a couple conference calls to make; however the music in the lobby was louder than normal. They actually found a vacant office and allowed me to set up shop and take my calls. Who else would do that - NO ONE!. Murray is truly customer focused.

The service center is one of the nicest and friendliest Ive ever been in. Def recommend to friends and family

Great experience, although the loaner I was promised/ saved wasn't at the lot so I ended up waiting while my airbags were replaced.

I don't know why others on these posts have found the service so abysmal but with us the service has been stellar. Usually my wife brings in the vehicle and waits as she did yesterday, and once again was rewarded with the ultimate service experience befitting the ultimate driving machine! Thanks, guys!

Service was good, communication was good. Staff was very accommodating. Most of the parts had to be ordered. I thought that a bit strange since they were common every day car parts (Alternator, battery strap). All and all, very good.

I have a 2015 X5 that had the yellow "check engine" light come on while driving. I called my service advisor (Javier) from the road, he suggested I swing by and they would take a look. 15 minutes later my service advisor explained the issue, had cleared the warning and I was on my way. I'll be bringing it back for a software update when I have more time. I have always recieved exceptional service from this dealership and have been a customer for 10+ years.

Seicho Limbacher is an amazing representative of the dealership. He was engaged, informed, personable and a true professional. I would highly recommend anyone looking for a BMW to go here first! My BMW Genius, Brittany Green was also one of the best I have worked with. She was also very patient which is a plus in teaching me all things BMW. Nate Marquez in Service was also very good and attentive. Top notch. And last but not least, Chris Thompson from the parts department was helpful, friendly and an extension of what made this experience one of my best in acquiring a car.

Seicho Limbacher is an amazing representative of the dealership. He was engaged, informed, personable and a true professional. I would highly recommend anyone looking for a BMW to go here first! Kelly the Finance Manager was also great. He even spoke with my insurance agent to ensure that I was doing the right thing for me! My BMW Genius, Brittany Green was also one of the best I have worked with. She was also very patient which is a plus in teaching me all things BMW. Nate Marquez in Service was also very good and attentive. Top notch. And last but not least, Chris Thompson from the parts department was helpful, friendly and an extension of what made this experience one of my best in acquiring a car.

Larry was a great sales person who helped my grandparents get the x5 they wanted.

HOW GREAT IS PAM!?!?! I had another excellent experience today in the service department. I came in basically at open, spoke to a service advisor, explained my situation(service engine light, coolant leak, etc) and we agreed that my car was in bad shape. He seemed a little indifferent, told me that a loaner car was the main problem but wanted to do at least something for me. He sat me down with Pam to make a formal appointment. I showed her a picture I took, and why I was concerned. She gasped, got up out of her seat, walked into service and in a blink of an eye...she completely flipped the script. She came back and said that I WOULDN'T be leaving in my car...even though the advisor said it wasn't possible. She was like a super hero! I was incredibly impressed by her determination and outstanding dedication to customer service. Even though I had accepted my fate and planned on returning, she said NO, we can do better!! I left with a smile on my face, because of Pam!!

BMW of Denver Downtown was excellent to work with! The staff was very friendly and honest, and my salesman, Doug Burnett, was a pleasure to work with. They are truly no pressure sales, and are willing to work with you to get you in the right car for your budget!

Jessica was great! Mark was also very helpful. I would return for service again.

great service would recommend to others for service or buying

Our experience buying a new X5 was outstanding. Working with John Semmelbeck was a great pleasure. Not only an honest salesman, but a great person in general. We order ours, and he was able to move our build up. We received it just 3 weeks after ordering. Brittany Green was very helpful also. She did her best to teach my wife all about the many features. Matthew Daymude was very detailed in making sure our order was exactly as we wanted. Can't say enough good things about this staff. I look forward to buying many more BMWs from Denver Downtown. Thanks everyone!

Tyson Teeboom is a great sales rep. Kelly in finance made the process fast and easy.

I bought my first BMW from this dealership, they were efficient, professional, and very knowledgeable. I would recommend this dealership to anyone!

Originally went to another BMW dealership in Highlands Ranch. Sales was terrible and entitled. Went to BMW of Denver Downtown and the experience was amazing. They wanted to sell a car. Highly recommended!

Quick to complete . Nice waiting area. Little slow to bring the car around when done

I recently moved here and am new to the Denver BMW location. I had a recall on some electrical. They were able to provide a courtesy car and promptly fixed the problem. We found another few things that needed done, and they still let me keep the rental another day. They were able to email and provide pictures & advice as there was an issue with another service I got at a national chain shop. Words of advice TAKE YOUR BMW TO THE BMW SHOP! Other places arnt any cheaper & trust me it wouldn't be worth it. The BMW mechanics know our vehicles. The honesty, knowledge, integrity of the staff here were amazing! I only have a 2008 5 series. They still treated me like I had bought a $55k car from them. I will defiantly be back.

Both service consultants / service was no doubt 5 Star over all!

Seisho is a knowledgeable advisor who works hard to meet every ask. I've purchased several Vehicles in the past but this experience was one of kind with service and enjoyable. Thanks Seisho!

Love doing business with Javier Carrion. Always professional and courteous.

Ryan Sampson made my experience AWESOME. I truly appreciate all the attention and effort he put to making sure my vehicle was ordered and delivered from BMW in time. Will have to do this again.

Great service and I am very satisfied. Dave was awesome to work with!

Took my first ever BMW in for service and everything was very convenient and done in a timely manner, actually the vehicle was ready earlier than promised so that was a nice surprise. The staff was very professional and the X5M was washed and ready to go.

Friendly and customer foucssed staff.Flexible with their customers and try to accomodate customer needs.I got the best deal out of my purchase.Very satisfied.

If you take your car in, hopefully you'll get the chance to work with Francisco. Francisco is a true, knowledgeable car guy and is genuinely curious about your vehicle's problems. This is important when you're dealing with BMWs, which can have (unnecessary) complexities. More importantly, Francisco patient and a good listener, which is a rarely found in car dealerships. Without my interactions with Francisco, I would have no reason to return to BMW of Denver Downtown. His personal touch makes the difference.

Very through on information when I wanted to trade. Great customer service.

Great experience. Awesome salesmen. Nice selection.

Very pleased with the service. Personnel were fantastic.

Shopped all local Denver BMW dealers for a new X1. Dealt with Dean Jones (Sales) ...liked his no nonsence sales approach, very upfront and I was very comfortable in dealing with him. No surprises. No reason to contact any other BMW sales guy in the area other than Dean. Unlike other BMW salespeople I have met, Dean has great pride in selling the vehicle and is very knowledgable in all things BMW. Plus as far as top notch facilities are concerned, nothing beats the beautiful new BMW of Downtown Denver dealership that looks like it came right out of Munich !

At awesome experience with both the staff and facility.

Great Dealership! Great Facilities! Great People, especially our Service Advisor!!! THANKS!

My service extended for two extra days due to an incorrect parts order and an electrical outage at the dealership. The shuttle drivers were very kind and efficient. The X1 loaner car that came later was very nice. I wish I could trade in my 2014 for a newer model.

Very responsive. Great service and very thorough follow-up.

Everything was great. Greeting, service, facility and efficiency.

I admit I was a bit intimidated walking into BMW Denver looking at all of the beautiful cars, knowing I was probably looking for the one used car on the entire lot for my son :) I did not realize this was a by appointment type of dealership, but Amin Popalzai ended up being my client advisor and instantly me and my kiddos were comfortable. My son who is 17, said "Wow mom, I like him, so professional, he is good". I couldnt agree more. If only every car dealership was as professional as this place. We had been several places and very frustrated. Amin changed our day around once we arrived to BMW Denver. Thank you Amin

My Client Advisor, Rosa Trejos, was extremely knowledgeable and detailed! She converted us from Audi drivers to BMW drivers:)

I had been shopping for a pre-owned X5 for quite awhile and was having a bad experience, but when I came to BMW of Denver Downtown it all changed. My sales guy, John Semmelbeck was absolutely a Godsend. He was cordially, friendly and very patient with me. He explained everything about the car in great detail. The process was painless and it took less time than expected. I am incredibly happy with my choice. I would most definitely buy from John again :)

Our sales person Rosa was awesome! We would use her again for next purchase.

Mr. Amin was very helpful in explaining the car buying process . Mr. Jacob also provided excellent job .

Friendly, knowledgeable, and a passion for BMW cars and their customers. Edward has assembled a top notch staff, a great location, and built a tremendous environment. Barbara's service team actually makes it a pleasure to bring our M235 and our X1 in for service. Simply wouldn't go anywhere else!

Amazing new store with super helpful staff! Highly recommended.

Jerrod was the greatest. Professional and caring. Fit us in right away.

Had a terrific visit! Brought my X5 in for a recall evaluation and received excellent service by David and team. Everyone was attentive, friendly and personable.

Visited with "no appointment" from Vail, Dave was very helpfull and got me in Thanks

I have been in several times with my new X5, every time I am there the service is perfect. I needed a new key as one of them did not work and within 1 day I had it and was programmed and ready to go as well as a nice car wash. Service was perfect.

My 535i is 4 years old. This was my first experience with this company and it was wonderful. David listened and addressed the problems, found answers, provided fixes for problems that has plagued that car since it was new. The previous dealer never addressed to my satisfaction. After this experience I am actually considering buying another BMW. I have finally found someplace that knows what to do to keep these cars going.

Bought my 535i at BMW of Denver 2 weeks ago. Wonderful experience. Nestor my salesman was attentive and very informed. He listened to everything I said I wanted in a car. Brittany is an expert on what makes the car tick inside and explained everything about how to use the great equipment that comes with a BMW. The brakes did not feel right and they went over the car in the service department completely. David the tech did a test drive with me and explained everything also. Very transparent, honest and thorough. Will buy my next BMW from them. Again excellent experience.

Customer service was good and the process reasonable quick. The price of the car we purchased was very good and so far no issues. Teddy Santoso was helpful and made sure we were being taken care of at each step of the process. Very satisfied at this point.

Great service . Received phone call & text from service advisor

Service got me right in. They fixed the issues on my car very quickly. Very professional; great customer service.

I can't say enough how well they have taken care of us over the past 6 months. But, here are some ways: 1 - The service team was quick and efficient. Our adviser took great care to ensure we were well informed about the issue. There was a small but costly issue that fell outside what BMW care covers and while it was one we were aware from the start of our lease that we would have to cover (it involved tires), the adviser gave us solid options and advice. She found ways to soften the blow and gained our trust. 2 - The sales staff worked diligently with us to ensure we knew just the right time to turn our previous lease over and start a new one. They made sure it was at the exact right time and when that time came, they made sure we got the right model to fit our wants and needs. It was by far one of the smoothest and least frustrating car experiences I have seen. 3 - When our last car was rear-ended, their associated body shop took great care of us. Again, we were well informed and well served. As a customer service expert with years of experience working at high level service organizations, I hold those who serve me at the highest degree of scrutiny for their dedication to service. I am very happy with my experience with this dealership!

Great customer service. Service advisor was wonderful. Car was done when promised.

Larry L was a pleasure to work with. I went back specifically to buy a car from Larry after my initial visit.

Very plasant and easy transaction,VIP treatment from pickup from airport till last minute. Salesman,Bryan has huge aknowlage and not pushy at all

The service was good the service writer nate was fabulous he kept me informed on what was going on with my vehicle and what it was going to cost. Although I still thought the cost was high, but allin all a very good experience and yes I will return to my vehicle services done at this facility.

Good Job, love the new facility!!! I will definitely take my car to BMW of Denver often.

this was a annual service everything was excellent

Larry was very helpful, knowledgeable, and thorough

I have been a customer of Murray Motors and now of its successor, BMW of Downtown Denver for 23 years, during which I've purchased or leased seven BMW's. I've always had my vehicles serviced at the dealer. Over all those years and in countless dealings, I've never had a bad experience. In fact, the folks with whom I've dealt have been unfailingly friendly, honest, and fair, and many have become good friends. At BMW of Downtown Denver, I particularly applaud Rod LaMotte, Senior Client Advisor, who sold me my latest BMW, Javier Carrion, Service Advisor, who has worked with me to make sure my cars are always in great shape, and most recently, Brittany Green, BMW Genius, who taught me a lot about my BMW that has increased my enjoyment of the car. My thanks to all.

Took delivery of my new vehicle on 31March2017. This is a vehicle that I ordered in December2016 through Mark Sanders and worked with him throughout the ordering and delivery process. Mark was extremely and extraordinarily nice, friendly, patient, helpful, knowledgeable, responsive, personable, and generally just an all around good guy !!! Mark kept me updated every step of the way in the ordering/delivery process like clockwork and I was never in the dark as to the disposition of the vehicle. In addition to ordering the vehicle, I also requested several non-factory dealer installed options to be added to the vehicle prior to me taking delivery. Mark expertly and seamlessly coordinated and managed the ordering and installation of said items flawlessly, as if they were factory ordered/installed items. Mark far, far exceeded my expectations and I 100% recommend him and will most definitely be seeking him out for my next vehicle !!! Mark. Thank you very, very, very much !!! If you are contemplating purchasing a new vehicle and are reading this, what are you waiting for ??? Call Mark, and you will be driving with a huge smile on your face in no time !!! Guaranteed !!!

The service department is hands down best I've ever experienced. The service manager Aaron and his team like Enzo go out of their way to provide amazing customer service. The turn around time on my vehicle is quick and if it can't be remedied immediately I am always offered a nice loaner car to avoid any inconveniences. You'd be remiss to taking your car anywhere else besides this service center.

John Semmelbeck, Todd and Vida and the staff at BMW of Denver Downtown were pinnacle of courtesy and efficiency, kindness, and professionalism in buying our BMW from them.

Always Fast & Professional. I especially want to acknowledge & thank your staff member who takes me home after I deliver the car & brings it back to the house after it is serviced. This is the 3rd round trip we have had together and he is always courteous and an excellent reflection on Murray Motors.

Service is friendly and fast. Murray could do a better job with the car wash. My car always gets partially cleaned but I feel a high school fundraiser would do as well.

Nestor was the perfect person for me to work with. As a result, I ended up buying a car that 100% suited my needs and my budget. Kelly, on the financial end, took the time to explain the pros and cons of add ons such as windshield protection, etc. With the help of these two gentlemen I feel I made all the right decisions.

Brand new facility and great location on Colorado. Staff was very helpful and the waiting room/lobby is really comfortable and has wifi. Glad to have a resource like this now in Denver!

My service representative Art Smith was very knowledgeable and friendly.

Took my car in for new tires and an alignment last weekend. Service is always so great and the environment is so appealing.

I'm always on the road so I find myself going to different BMW dealership for service. I had an excellent experience at the Denver Downtown dealership. I called the day before and was able to get an appointment the following day. Very efficient check-in, rapid service, and excellent customer service. Everything you expect from BMW!! Well done.

2nd time I've purchased a car from this dealer, my experience was once again great. We had just gone in to window shop. No one was pushy. I asked to see a certain model with certain accessories, Teddy looked in the inventory & found exactly what I asked for. After checking out the vehicle, we decided to purchase.Took no time to complete paperwork, my questions about warranty & maintenance were answered. Car was gased & added to my BMW Connected account before I left the showroom. The "Genius" team went over everything, even added a bow. Thank you all.

Nestor and Kelly were wonderful, and so was the gentleman at the BMW store. Unfortunately I did not get his name when he helped me the next day when I returned to buy front front mats.

Great overall experience buying a BMW. Anthony Salazar was great - knowledgeable and no incentive to push a more expensive car. Car buying the way it should be. Love my new car.

Excellent and super speedy service appointment at this service center. They're always nice and informative.

Our sales person, Nestor, was professional, friendly, knowledgeable and accommodating. There was confusion in the price indicated prior to signing, which we caught. There was a following issue with the correct tax for our home address, which was caught by their finance staff, so no harm.

Best customer service I've ever had ! They make you feel comfortable and you don't feel rushed choosing the right car for you

Second time using BMW Service. Nice job with a fair price.

Teddy was great. He made it a pleasure buying this car. I love my 2014 535d.

A great buying experience all the way around, from the first test drive, to attentive service by the sales team, and finally, a thorough tutorial by my BMW Genius, the darling Brittany Green. Yay team!

Arriving in Colorado after a cross-country drive, we needed a warranty service but has also developed a squeaky ball joint during our drive. From the moment we arrived at the dealer, we were treated professionally and courteously, including being given a loaner vehicle for five days. Because of difficulty getting parts, what should have been a one day service lasted five days. The dealer-through a service rep-kept us up-to-date twice a day, always assuring us that he would do all he could to keep the repair and service moving, that he would continue to check on part's deliveries, and that we should continue to use the loaner as needed. When we picked up our car, we received the same level of courtesy and professionalism. Importantly, the service fixed the problem and related problems that had arisen as a result. This is a first-class operation!

Service personnel were extremely knowledgeable. Turn around time on a mid day appointment was same day for the replacement of wiring harnesses; actually 3 hours! Loaner service was greatly appreciated and allowed for me to keep my day going.

Beautiful facility, I had an appointment for car service and when I pulled in, had 3 people jump in and take care of me. Excellent service. Will not take my BMW anywhere else

I scheduled and appointment, arrived on time, my car was welcomed, repaired in the promised time, everything works now, and the loaner was fantastic, and I would buy another car from this dealer if I could decide which one I want. Just haven't figured it out as yet.

I switched over from a competitor for my servicing needs and after 1 visit this is now my preferred Dealership and Servicer. Javier was a pleasure to work with and took care of my wife and me. When I came to pick up my car it was shining and looking great! Well at least until it started snowing again. :) All the staff I encountered were friendly and eager to please. Even when I was in the lobby there was an elder woman having difficulty walking and the staff came to assist her and check on her. It was like everyone was family there. I am very impressed with the little things and hope this culture continues. When I am ready to trade in later this year I will definately come and see them again. Thank you BMW of Denver. Sincerely, Charles A. Youngblood

Finished a series of needed repairs with this dealership. Service Advisor Enzo Giron was of great assistance in assessing and prioritizing the work. His vehicle knowledge helped me to understand the scope and range of problems. Excellent communication and very customer service oriented. Thanks, as well, to the mechanics who got the problems solved!

Experience was terrific. i had a loaner car for two days. Jessica was wonderful...

My service advisor, Jerrod S, was excellent. I had a warranty repair completed and Jerrod gave me timely updates on my repair. The whole process was from drop off, loaner car, and pick up was first class.

I had a crazy noise that was making me crazy. They located it and now I am driving happy!!!

Thorough explanations of work with respect for your time

great service with a drop in appointment. thanks so much.

Murray BMW on Colorado Blvd. just opened their new facility...very nice! Due to the new settings and personnel, it seemed they are working on someglitches. My car was ready, but the paperwork was not. The very helpful and friendly staff emailed me the paperwork so I could be on my way.?

Bought a used car from here. Price was definitely fair and car seems to be in great shape. Best though was just the buying experience. Amin was so friendly and helpful (and patient when my insurance company was causing issues), his manager and the financial guy at the end were also was very pleasant, everything was low pressure and easy. Way better than I found at most places. Would definitely buy from them again!

Chris in parts was very helpful. I was greeted by staff. Automated telephone service annoying.

Purchased CPO car here (Murray) Apr 2015, and had a very nice experience with that--pricing was fair but still a bit negotiable, and whole process was painless. Had car in to body shop twice now after having people hit me, and they did a very nice job and worked well with other party's insurance--all I did was file initial claim and bring the car in. Had occasion to have Service Dept address a couple issues under warranty, and they performed and persevered admirably in the face of an intermittent problem, and I'd like to give special recognition to Jessica Wagoner in this regard. --Patrick Ferrell

Great experience. Jeff, Jason and our BMW genius Jake were all great to work with. Would recommend visiting them next time you're looking for an awesome BMW and having a great car buying experience.

I purchased my 3 series from Ralph Schomp and have had nothing but bad experiences with them, last week I took my car into BMW of Denver for the first time, I was so impressed with the customer service, and I will take my car back in the future.

I brought my X1 to the new BMW of Denver for some routine maintenance. Great facility! Great service!

Excellent experience from the time I contacted them about the car as posted on the internet, to working with me to transport it , register it, etc.. Matt and Matt and Roman were professional , friendly and efficient. Will definitely consider this dealership again...and I live in Nevada!

Had a great experience getting a tutorial on the Connected Drive service and the vehicle features from Murray's BMW Genius, Donna Holmgren. She was very professional and helpful!

BMW of Downtown Denver has offered great service a always. Shawna in service was professional and kind

From the moment I walked in the door, I was politely greeted by one of the managers who introduced us to Teddy. He patiently answered all of my questions and then proceeded to show us several options. He was very patient and didn't pressure us. The entire "team" at BMW of Denver Downtown made my experience buying a car that day very pleasant. I love my new BMW and I look forward to servicing the car at their beautiful new facility. I highly recommend BMW of Denver Downtown.

The old Murray BMW is not BMW of Denver Downtown (ironic as they are about 4 miles from Downtown Denver), but I must say they've built quite a dealership. Physically it's huge and very state of the art. All is all buying a car there was fine, my only complaints: they have some good deals, but they go quick and the sales staff seemed to struggle with locating vehicles in the inventory and being sure they were still available. I guess that's the price to pay for getting a good deal so be persistent. It took a long time to finish the deal (which included a trade so that's part of it), would have liked it to be quicker, but it's not like it's something I do all the time so not a big deal. For sure I would recommend and will go back here first when it's time for me to trade up.

Good, beautiful new facility, just a long experience.

Great experience! Staff is superb helpful and knowledgeable.

After purchasing my new SUV, I needed help learning all of the new features. I was given a tutorial by the most knowledgeable, Donna Holmgren. She taught me so many things about my new car. I never would have guessed all of the new awesome features had it not been for Donna. She was patient and walked me through the steps and answered all of my questions (I ask a lot). Looking forward to my next tutorial with her. She made my car buying experience pretty awesome.

Courteous service. Great new facility. I had a great experience.

Easy to work with and very knowledgeable. Repairs were done by them while working with an outside warranty company. Explained everything in simple terms and looked out for me.

We shopped every BMW dealership in the Denver area. We went back to Murray because Rodney Lamotte, our sales person, was so quick to understand what we wanted and was able to offer us the best price in town. He went above and beyond to make the sales process quick, easy and accurate. He truly made the entire experience fun and made sure I got the exact BMW X5 that I had been shopping for! Thank you Rodney! Now if that wasn't enough, I came back to the dealership a month later to have Brittany Green, my BMW Genious, show me how to use all of the amazing BMW technology in my car. Brittany was very patient as she showed me the endless "Really Cool" things my car can do. I loved the car when I got it, after working with Brittany I'm in awe. Thank you Brittany for showing me that my car is even more amazing than I thought! Thank You Murray BMW of Denver, this was truly the best car buying experience of my life!

Great customer service, everyone in the facility was very friendly.

One of the most important measures of customer service is the effort they take when they initially fail. We had a less than satisfactory experience, which I called out to their survey person who called. The GM of the facility called us almost immediately and took over our situation directly. We were quite satisfied with the last experience we had with the dealership. More importantly, their collision center also provided us with the utmost of excellent service. They provided us with a clear estimate and were up front with the potential pitfalls and timeframes we could expect. They not only navigated difficult situations with our insurance company but also, they over delivered on expectations. Definitely very happy we went with them!

The service advisor and service manager was exceptional!! They made sure I was taken care of quickly on a Saturday none the less. Never missed a beat! I felt like they honestly made me a priority. Great Job!

I always receive excellent service here. The staff is kind, friendly, and eager to assist.

My genius rep Donna Holmgren was a pleasure to be with. Her knowledge of the vehicle was top shelf and her patience for my lack of tech skills was remarkable. During the process, she diagnosed that the mic wasn't picking up voice commands. She got us into service immediately and got the problem solved. Donna made my transition to the new X-5 seamless. Steve W.

I really like the facility and the people. For me it is convenient and easy enough to get to and the repairs were done in a timely and efficient manner.

Very surprised and pleased at the overall attention and service that I received.

Painless, cared about our needs and gave us a tremendous deal.

Best group of guys I've ever bought a car from!!!! From Matt in the Internet sales to Amin on the sales floor they were the most courteous respectful caring automotive group I've ever met. You can guarantee I'll be buying my next (7th) BMW from my friends @ BMW of Denver Downtown!

The sales team, parts department, service department and finance department all helped to make my experience wonderful. I appreciate the follow up by the BMW Encore team to aide in getting me familiar with the features of my new X3. Overall, I am delighted!

Very friendly and professional service. They were easy to talk to and a pleasure to work with

Jake was very knowledgeable, and taught me a lot. However, it was kind of overwhelming learning so much at once, so I am afraid I might forget most of it. It would be awesome to have a "cliff notes" version of the owners manual that shows off some of the fun bells and whistles. Just a **suggestion**

Had a battery problem; had to come back a second time within 45 minutes but the work was then done beautifully and quickly. Called at 2 p.m. about battery - no call back until 6 p.m. - a little slow; meanwhile, I had taken the car in and the work was done.

enrique went over and above and was a pleasure to work with

I always take my X5 to them for service. Art is by far the best service manager I have worked with. He is always attentive, responsive and wonderful to work with. I know I am being well taken care of when I go there.

Excellent service. Everything was supposed to be no charge, and it was including new wiper blades and a wash and vacuum. No one tried to upsell anything. It was a great experience.

They did a really good job with my car treated me really good

From time of purchase to 50,000 mile service Murray motors and staff have been nothing but professional. Always fixed problem first visit. I'm very satisfied with my 2016 328xi but when it s to purchase my From time of purchase of 2016 328ix to 50,000 miles ,Murray BMW of Denver has been nothing but professional. Friendly sales and service. Service was Done on time and estimate pick up time was very accurate. Always fixed right first time. When it's time for my next purchase I will know where to go.

Intermittent headlights on left diagnosed as bulbs going out - $650 Radiator hose - $350 Couple of other items - Total bill - $1,800

The interaction was very professional and pleasent.

outstanding. from alex the rep to the finance guy( JD) to the genius guy - super nice. made the experience fun and easy.

I just purchased a new X5 and the salesman Jake made the experience easy and pressure free. It was, however, the expertise, patience, charm and thoroughness of BMW Genius Donna Holmgren that made this the finest customer experience I can remember. Her sincere interest in my understanding and appreciating the many features of the X5 and her enthusiasm for and confidence in the BMW brand and the dealership left me feeling very grateful to be a customer of BMW of Denver Downtown.

Great experience, very friendly and professional non-pushy staff. I called the salesperson (John Hager ) a few times over the weekend and discussed various things before making final decision to buy. Follow up appointment with Jake was super informative about all the options and how to set things up

Donna Holmgren = BMW Genius = Outstanding service! Donna did a great job showing me the basics as well as all of the bells and whistles on my new car. So helpful, she was engaging and genuine. Well done Murray BMW, well done.

Best service I've experienced in years. I would reccomend this dealership to anybody who likes quality service and timely. My service tech was very professional and informative.

Excellent service. Fast and courteous Highly recommend.

Always a pleasure dealing with Shawna, my service advisor. She takes care of the maintenance issues and has the service department take a look at other items on the vehicle.

Big thanks to Brittany Green for taking the time with me to help me understand all the cool features with my new 340i. Brittany patiently answered all my questions even when they were probably a little too basic. She even modified my audio system settings – sounds amazing now!

everything was great, quick, efficent and very helpful

Great place and great people . The whole process of buying was very friendly, pretty easy and successful. I will definitely buy from them again

As always, Melissa and the Murry BMW team really did a great job on my 335i service. I was greeted as soon as I drove into the new service bay, and the porters were friendly and courteous. Melissa welcomed me with a smile, was knowledgable and thorough in taking my information, and was very efficient in getting my on my way. When my car was ready, I received a text message alert along with a link by which I was able to review my invoice and pay my bill from my iPhone. My car was ready on time and was beautifully washed and freshly vacuumed. During the few minutes that I waited for for my car to be brought around, I explored the new showroom and enjoyed a cappuccino. The new facilities are gorgeous (the second floor showroom is fantastic), and the client waiting area is very comfortable. I am very pleased to have a reliable BMW dealership in Central Denver and the new location is wonderful.

I bought my car from a used car dealership and not from Murray. However, as a certified pre-owned it was still covered under the manufacturer's warranty. With every visit to the Service Center at Murray my wife and I have been treated like family. They've always been friendly, courteous, and patient with my questions. Because of this level of service, all future purchases of mine will be through Murray BMW. Top notch customer care and experience.

From the time I walked into the dealership, I was met with nothing but kindness and a sincere interest in helping me find the right car that met my needs. Their team worked diligently yet with great care to map out what option would be the best route to pursue with trading in my other vehicle. When I came back to finalize paper work it was like a walk in the park, and next thing I knew I was in my new car. The BMW Geniuses really know their stuff too so you get the most out of your vehicle.

I recently bought a certified pre-owned BMW 528xi from Murray and I must say the staff and the service were wonderful. The salesman (whose name I've forgotten, starts with an A) was great, very low pressure which I needed at that time as my 27 year old BMW had just "died" and I was a bit of a wreck. We looked at it on a Thursday, the salesman called me Friday and I test drove and bought it on Saturday. I'm sure I don't need to mention that there have been a few changes in BMWs over the years, loke all the computerization. But Donna Holmgren, on of the "Geniuses" soon had me set on the right path, She was ever so patient and knowledgeable. A heartfelt thanks to both!

Teddy at Murray BMW was awesome! He gave me the best deal possible and was a fabulous salesperson! I would highly recommend this location as I felt that everyone on the staff was friendly and made me feel comfortable! They truly treat you like family and it is a great place to shop for a BMW. Start here first is the advice that I would impart on others if you are in the market for a vehicle!

Brittany Green did a great job explaining all the great features of my new X1. Very fun to drive and beautiful. And if you want good honest help from sales ask for Tom. You won't be disappointed. Thanks to all!

Had a totally no-nonsense, professional purchasing experience with the folks at Murray BMW for my 2016 328 xi this past Saturday. Teddy (our sales rep) was fantastic from start to finish and patient with us when we were weighing our options. Sales process was as painless as possible from start to finish with our toddler in-tow.

The team at Murray is truly exceptional. Mark was so helpful in my car search, he understood what I was looking for and what my price point was. The service didn't stop after purchase. Donna, one of the BMW Geniuses taught me SO much about my new car! I've never had such excellent service during and after a car purchase. Really setting the bar at Murray BMW!

Very friendly and courteous staffs, I got my car in and out very quickly and their rate is very good

Every minute of the process was as enjoyable as buying a new car can be.

Always great service, everything done on time. Javier Carrión my service adviser explain all the services done to my car and he's profesional, experimented, well trained and great attitude of service. Great Customer services.

Best of the best dealers. Stands by any difficulty of difference better advertising and actual vehicle.

Great experience overall. Friendly, helpful, and easy to work with. I would highly recommend.

Great service and great sales at Murray Motors . LOVE LOVE LOVE BMW

what a fantastic service. JAVIER is THE MAN. Very down-to-earth, friendly, helpful. Got the job done well and efficiently. Highly recommended.

Jst got my BMW bout a month ago and thanks 2 the cutie Anthony i not only got a good deal but everybody there was nice and friendly! Great experience! Thanks anthony! Such a cutie!!! �

Awesome experience with Donna Holmgren as my Genius! She was fun and informative. Since my "BMW" Class she has answered followup questions via text. Most helpful in learning all the options on my new car!

I had a wonderful experience with Brittany Green - BMW Genius. She showed me things about my car that I had no idea were possible. Her patience, good humor and sincere desire to help me get the most out of my vehicle were outstanding. Thank you Brittany!

I just purchased a 2017 x5 from Murray BMW. This was my 4th x5 purchased from Murray. Every phase of the process was seamless and easy. Rod worked with me on several vehicles, ultimately finding the best fit and financial plan to best serve my needs. Tina was able to answer all my questions in a timely manner and get me through the paperwork expeditiously. Brittany educated me on my new car. She knows her BMW's inside and out, meeting with her was extremely beneficial in my understanding of all the new bells and whistles on my new x5. Thank you Murray BMW, there's a reason why I continue to come back!

Outstanding in all respects....client advisor Amin Popalzai extremely professional. Amin was our point of contact during entire process, couldn't be more satisfied.....use this gentleman!

Paper work was not very efficient. It was not the employee's fault. Rather it was the quality of his equipment. The sales person was fabulous.

I had a fantastic, educating and relaxing experience with Jacob Herning. He was very professional and related the information in a way that I could understand and grasp as he taught me everything about the functions of the controls on the dashboard, steering wheel, doors, etc....

My service adviser wwas excellent...Good communication, on time performance.

I always receive good service at Murray BMW. The service reps are courteous. I can't wait for the new dealership building to open.

My service experience at Murray Motors was efficient, professional and filled with courtesy. I highly recommend this dealership. I can't wait till their new facility right around the corner is finished

Great experience with Teddy! He was informative and easy to work with.

Knowledgeable staff and forthwith with explanations on options.

With today's technology,we as an independant collision repair shop,the challanges are increasing and having wholesale bussinesss with your BMW and Mercedes for well over 12 years have been wonderful to say the least.several times now,I've hauled customers of our's vehicles to you after we repaired all the collisin work and service dept.always takes excellent care of me.And knowing my driving situation(150+miles ea.way)All diognostic's and reprogramming are complete while I wait it out. Couldn't ask for anything better.And your parts dept's are outstanding(Dave in BMW)and Chris in Mercedes)and the rest of the parts dept do an excellent job for us!!!And hopefully the next time I come down,the new place will be done.Looks amazing....Thank You All,....

Great service! On time and well explained. The facilities are showing their age. I look forward to the new facility, which is supposed to open in December.

Given their under construction status they are doing the best they can. Teddy took good care of us. Donna the "BMW genius" was fantastic showing us how all the technology on the car works - and there is a lot! I give Donna a 5 she is friendly and knows her stuff. Love my new car!

Great tutorial from Donna Holmgren! You are the best!!!!

Very nice and helpful. Let me use loaner car for three days and go back up to Breck with it and wait for me to bring it back. Art and Jared are nice.

I had a great experience with Schomp BMW. We had to drive down from the mountains to look at a car and got stuck in traffic for 3hrs! Larry Lentz stayed late and was extremely patient with us as we looked at the car, it was even a Used car!. It ended up taking till 11:30 at night, but we found the right car, with the right price for us. Vida Bundy, was efficient and thourough going through the financing and explained all the fine print and worked with us to figure out all the details. In particular, Jake Gordon one of the 'Genius's' at Murry, was great. Not only did he have all the answers to our questions as we looked at the specs on cars, but stayed later than everyone else to go through all the details with my wife and I. He was genuinely excited for us and seemed to be excited to explain our new car and its features to us. Couldn't say better things about his Customer Service, Professionalism and knowledge.

I had a great experience with the Sales Staff! And the Financial process of my Lease was super fast, easy and head ache free!

Such a pleasant experience, purchasing my first BMW. There was a delay getting the trailer hitch installed and Seisho Limbacher therefore delivered the vehicle right to our home. He even had Jake Gordon come and do the on-boarding training for the vehicle then. He was super knowledgable and gave some great hints for winter driving conditions.

Enzo at Murray BMW of Denver was and has always been very helpful! I bought my vehicle from somewhere else with an extended warranty and the warranty company didn't want to honor the warranty for a very expensive repair and Enzo spent hours on the phone explaining to them why hey had to. Eventually they listened.

Had to wait a long time because of renovations at dealership but got a great vehicle at a fair price

I just purchased my second BMW from Murray and was pleased, overall, with the ease of the transaction. Donna Holmgren was especially helpful in pointing out all of the vehicle's features.

Donna did an excellent job of explaining the many features of my new 535i. Very happy.

Had a very positive purchase and service experience for the new BMW I bought last month. Matt L was an honest salesperson who wanted to get the deal closed for me- and did. I was very impressed with the genius team - Donna Holmgren was knowledgeable, helpful and really nice!

I had some mechanical problems with my BMW X6 and Melissa was very helpful throughout the whole process. She kept me inform during the whole process and made sure the car was fix before returning it back to me. I'll recommend Melissa to anyone going to Murray BMW of denver.

The team was knowledgeable, professional and the process was seamless and effortless.

If you haven't scheduled your Genius Bar appointment I highly recommend Brittany Green! Best hour spent getting to know my new BMW with the help of Brittany, a BMW Genius. She really knows what makes a BMW tick!

I brought my vehicle in for a suspected transmission issue that was covered under warranty. Roger Frank in the service department not only handled the repair in a timely manner, but he kept me informed every step of the way and even went out of his way to ensure that I was given a loaner vehicle when he realized that my repair would not be finished in time for a weekend trip to Aspen that I could not cancel. Roger has made me a Murray BMW customer for life and I will not hesitate to return for service or when I am in the market for another BMW!

Big thanks to Brittany Green for taking the time with me the day I purchased my new X5 to help me get to know the ins and outs of the vehicle. And more thanks for following up with me for a second opportunity to learn from her about all that I can do with my car. There's a lot going on with the new X5s and Brittany was a big help in making it easy to understand.

Dream car, dream experience purchasing it. Thank you for the terrific service and attention. A special shout out to Donna Holmgren, BMW Genious, who couldn't have been more patient, knowledgeable, and encouraging as we navigated through her explanation of all the bells and whistles. Thank you, too, to Seisha Limbacher, for your assistance.

Service was great. Jake was very knowledgeable about the structure or the car to the electronics. Great selection of all cars I was looking at. Service team did good on the detail. At the time of my purchase the dealership was at its temporary location for construction. Things were tight and took a little more time, but they manage to get it done.

A few weekends ago I had my genius appointment with Donna, and couldn't be more pleased with her knowledge, time and consideration! She went above and beyond to ensure I understood everything my car was capable of and helped me to get everything setup for easy recall. I am so appreciate of this service and as a first time BMW owner, couldn't be more impressed. Thanks to the Murray BMW team!

Second X5 purchased from Murray in last 3 months. No hassle sales process and exceptional service. Dealership really appreciates our business. I would highly recommend Murray.

Best customer service ever. Enzo is especially professional and courteous. Wouldn't go anywhere else!

Was a great experience with customer needs always trumping everything else. Once they move into their new facility they should be able to take of customers even better.

We came 200 miles from Pueblo to buy a car. The dealership made our translation easy and smooth. The people at Murry BMW are great! We love our X5!

I have taken my auto to Murray Motors for years my only concern is the checking process I always schedule appointments for service Murray Motors should review the check in process it should not take 20-25 minutes.

The purchase was completed professionally and expeditiously. The price of the car was very fair in comparison to local and national cars of similar age condition and mileage. Client Advisor Seisho Limbacher was extremely knowledgeable, helpful, and accommodating. I would recommend Seisho and this dealership.

Not fair to include "Facilities" because a brand new facility is under construction, putting pressure on the existing one. However, the level of Customer Service (along with the ultimate repairs/maintenance) is outstanding! (Won't specify the Service Advisor because don't want her overwhelmed, but will state that the Service Manager, Barbara Marin, deserves enormous credit for what she is accomplishing under tremendous pressure.) If you are in the position to buy a BMW, or need yours serviced, you can't go wrong at Murray.

Always have had a good service experience at Murray BMW.

My husband and I purchased a car with Teddy Santoso. It was super easy and refreshing working with a sales guy who wasn't creepy and pushy. The car we purchased was a used car in incredible shape. They take great care of their inventory! We'd recommend this location to car buyers.

When Sonic took over Mark's dealership, I expected the worst and have been surprised to be treated to continued wonderful service.

Straight forward, no nonsense and very professional all the way through. Everything that you would hope for in a new car buying experience. My contact was Jerry Kramer.

Jarrod is an outstanding service advisor. Thank you.

Melissa Moore did a great job as my new service advisor. She is professional and her communication style is approachable and helpful.

Murray BMW is the best because of the people that work there. Taking my vehicle in for service is always a great experience because of Enzo Giron. He is always friendly, professional, has a great attitude, helpful and knowledgeably. I couldn't of asked for a better Service Advisor. He is always prompt with follow ups and making sure everything runs smoothly and efficiently. He is a pleasure to deal with and is the reason why I keep coming back to Murray. Thank you Enzo for being so Great!

Always feel valued as a customer. Service Manager took time to answer all my questions including those that had nothing to do with the recall.

Melissa, our service rep is outstanding. Give her a raise!

Just Bought a 2010 Jeep Grand Cherokee and I recommend this dealership to anyone! My Salesman was Teddy Santoso and he was a great help. He helped me through the whole process and was true to his word from the start. Recommend him to anyone who comes here to buy a car!

Fantastic experience, have been there multiple times for routine oil changes and such and it's always a great experience.

Good service experience. Service Rep super nice and helpful. They went the extra mile and washed the car. New facilities being built and will be a better experience when waiting for a car vs the cramped building they are in now. Quoted me a much lower price for a repair that I need to get done vs their competitor in Highlands Ranch.

It is always easy to schedule appointments with Murray -- My tire got a screw in it on a Friday and I had a 7:20 am appointment on Monday with a loaner car. The staff is phenomenal! I have brought my X3 in on numerous occasions without an appointment for low coolant, no washer fluid, a new license plate cover... etc. and they always are willing to help you. Murray is great!

The work was performed on time and was reasonably priced. The loaner was very much needed and appreciated. My car was not washed as expected so that was a disappointment and no reason was given.

Great customer service. Rep was terrific, great experience, would recommend to other people

Murray Motors is the reason why we have a BMW and will stay with BMW. We are taken care of in a most professional and caring way. Their service is Number One in every way!

Pleasant people. Comfortable place to wait. Nice to have coffee, donuts, water, etc.

Prices have come down dramatically! It's nice to have a one stop shop and quality service. Everyone there had some of the best customer service in any establishment I've been to. I will recommend them to everyone and I will be back. Thank you it really does matter! The only 4 score is I had to go home and clean all the glue off my rims.

Thank you for the consistent service and professional treatment.

Prompt Courteous Service-Anxious For New Facility To Open

Excellent service on my Convertible as usual. Can't wait until the new facility is built and in use!

My salesperson was very knowledgeable, informative and professional.

I live in Iowa & have a Daughter that lives out here. My first experience with Murray BMW was with my 1995 740IL. Fuel pump went out & they got me back on the road in 1 day!! Excellent Service! Then my 2nd experience with them was today. My 2010 750LI X Drive. It told me it was 1 qt low on oil & that all my tires were low. I took it to them & they had it taken care of in 5 min's! And didn't charge me anything!! Wow!! Love Murray BMW of Denver! Thinking when I'm ready to trade & upgrade, I'll be dealing with them!!

Excellent service! I will continue to lease my cars from Murray Motors!

I have brought my car to Murray for routine maintenance and have dealt with Javier Carrione. He is a class act. His customer service, knowledge and dedication are outstanding. He is an asset to Murray and the main reason why I will return to Murray in the future. Best customer service I have had in any industry for a long time.

After waiting for service work and some repairs, I've become another satisfied customer!

Awesome service! Had my follow up genius appointment with Donna H. She is so perfect for her job. She is a great teacher and really enjoys her job. Amin was my salesman and did an outstanding job getting me a fair deal on a custom ordered M4. After calling 3 dealerships I found that Murray had the best sales team, service, and customer support. I have owned 4 previous BMWs and can tell you that this dealership is excellent. But what makes it excellent is its staff. Keep it up Murray. A very special thanks to Donna and Amin for making car buying experience a memorable one!

Our experience was great from the moment we walked in the door . Our sales guy "Will" was super nice and really knowledgeable. It was a pleasure working with "Vida" who made the paperwork and financing process efficient and painless. Everyone working in the dealership was so friendly and helpful. It was the best car buying experience i've ever had!

Great place to buy a car. Loved working with the crew there (Amin, Saisho and Geo), Donna the BWM Genius upped my learning curve greatly on the new car. Thanks everyone. Always happy to refer my friends your direction.

David in service is great to work with! He was kind, honest, and answered all of my questions.

Pre-scheduled a maintenance check. All services provided were great.

Good job! Finished on time, washed car...will be back.

Had good experience and done very fast. Will helped a lot through out the process. Jake did a nice walk through for the basics.

Outstanding and professional service as one would expect from BMW. The same care and consideration that goes into their cars is evident in the service at Murray, and I know my vehicle is in great hands with them.

LOVE Murray BMW. This is the third vehicle I have purchased from them. Great service from Rodney Lamotte. Donna Holmgren is fabulous - I would have never figured out how to operate my new car without her assistance. The finance department was fabulous as well! I will continue to give my business to Murray BMW!

When I was ready to try the new X3, we went to Murray BMW of Denver and experienced over-the-top customer service from our initial contact through the closing of the deal. The staff at Murray BMW really want to make sure you are happy with every detail of the car and the transaction. We were very impressed with the amount of time they took to give us an orientation on the car, making sure we understood every feature. The "BMW Genius" is awesome! Two days after the purchase, we received an invitation to return in 2 weeks to have a follow up orientation in case we had more questions. Murray BMW will be our "go-to" dealership from now on!

Javier did a remarkable job very professional. He was asked to check the car for after-market warranty repairs. I got $2700 worth of work for my Bmw 328i 2008 for $430 and I got a new BMW as a loaner/

Service was fast and smooth. Customer service was excellent!

The employees was really helpful. Great Customer service.

We received great service from Amin and the team at Murray BMW in the purchase of our new X6M! All of our questions were answered in a timely fashion and Amin went above and beyond in making sure were happy with all parts of the purchasing process. Since we wanted to pickup the car quickly they were able to schedule us for follow up service and take care of all last minute items. Looking forward to many more years of great service!

I had an excellent service experience. The service was quick and everybody was very friendly.

This was our second time working with Arsen and he was fantastic. We specifically went to Murray this time around because of the positive experience we had with him purchasing our last vehicle. Taylor and Vida (financing) were also terrific and I would recommend this team to any friend or family member.

We leased a 2015 i3 and it was a pleasant and efficient experience overall, with only minor annoyances. We worked with a couple members of the sales team and they were all friendly and professional; finalizing the price and lease terms was easy and matched my expectations coming in; I felt most everyone made sure the experience was as convenient as possible, including helping to deliver the vehicle to our home 30 miles away, after hours. Things that could have been improved: First, the person who reviewed the i3 with us after the purchase didn't really know much about it and I found myself correcting him on some basics (e.g., what "mi/kWh" meant on the display), and the team's overall knowledge of electric vehicle specifics seemed lacking. This created a little bit of stress when the battery wasn't fully charged when we picked it up, and then wasn't charging as much as expected overnight. No one could tell me for sure whether the charge rate was normal (it wasn't), until the next day after a couple phone calls and doing some research. It turned out it just needed a simple change to the settings to allow maximum charge speed, and this is something that should have been covered in the vehicle review. Also, while we REALLY appreciated the assistance with vehicle delivery, I was under the impression that they were right behind me but then they didn't show up for another hour. It was late and I was waiting outside to let them in the gate. It was a frustrating way to end what had been such a positive experience, and the whole thing could have been avoided with just a phone call to let me know they had been delayed. Still, overall it was a good experience. We love the car and we would recommend Murray to friends and consider purchasing or leasing a vehicle from them in the future.

In today's world, customer service is one way a business can distinguish itself. The customer service at Murray BMW is outstanding. My service advisor, Shawna Richey-Thies, always goes above and beyond in providing outstanding customer service.

Likes the service rep, he was friendly, knowledgeable and quick!

I have always had great service here and the service advisors fair friendly and accurate.

Shauna is the best service person I have ever worked with!

Great Service. There is a need for better donuts.

The entire dealership care about their customers. I was very impressed about the facility and their staffs.

The usual superior service I have received since 1986. Bought present car here in 2000.

I had gotten my appointment date wrong and when I showed up 2 days late,, Murray BMW was quick to react even though they were over subscribed for loaners that day. I would highly recommend Murray BMW of Denver to anyone.

My Service Advisor Melissa Moore is always exceptional!

Great price, friendly, knowledgeable and courteous! Buying my first BMW was a dream. Couldn't have asked for more!

I needed diagnostics and repairs done in a short amount of time. Art and team came through and provided stellar service throughout!

Murray BMW of Denver did a wonderful job in both quality of work, customer service and professional manner in which they run their facility. I'll continue to use Murray and can't wait for the the new building to be completed.

Over time we have bought four cars from Murray BMW. They are very friendly and responsive. The service is great. Our salesman for all four cars has been Rod Lamont. He is super and the reson we keep going back.

Great Genius service! Donna Holmgren was very knowledgeable and fun, and sweet. I highly recommend having your appointment with her.

We have had 4 cars from Murray BMW. The whole process and organization is great. Rod Lamonte is the best sales person we have ever worked with. The service is very attentive and everybody is very friendly. My dog Reggie loves to go there with me. He gets lots of attention.

Donna is a Genius!!! I have had 2 appointments with Donna Holmgren, BMW Genius. She was absolutely amazing. We went through the features throughly-she even allowed me to customize to my liking as we went along. I found the whole experience tremendously helpful and feel much more comfortable using all of the cool features on my car. I can't wait for my next appointment to learn even more.

Teddy listened to our comments about the vehicle we had selected from their inventory online. He offered an alternative vehicle that we hadn't considered which we eventually purchased. Everyone we dealt with at the dealership was very friendly and there was no pressure to purchase any other options or financing. Very good buying experience.

Had an engine light come on in my 2014 328d. They quickly got my vehicle in, working around my schedule since I'm 2 1/2 hrs away. They kept me updated on the status of the repairs daily. They gave me a wonderful loaner car, and allowed me to drive it 175 miles away to my residence and for all week. They worked with me on returning the loaner after the repair was complete, and allowed me to return it on a Saturday so I didn't have to take an extra day off. Murray BMW is great!

Geo was great to us on the sales side and Donna Holmgren was the best 'Genius' we could have asked for. I won't hesitate to recommend Murray.

This is the best rating I given you in 23 years. You have truly upgraded including team members.

Wonderful working with Aaron Trail; professional service, courteous attention, all one can ask for (except the eventual move into the new facility on Colorado Blvd.).

Javier did I great job explaining my maintenance needs and making sure everything was completed.

2013 535 was coming to the end of the lease and I ended up buying the car because of the ease of transition that Murray BMW provided.

Jessica Wagoner has been a very pleasant experience as a service advisor. Wish all were like her

Warm and friendly people who were very helpful and informative

Thank you all staffs......Gteat Job! I am satisfied with the service. Nice and clean facility.

I have been a loyal Murray BMW customer for 26 yrs. With all of the construction and the new ownership, I was expecting a decline in service and personal relations. If anything, it has improved. While waiting for my car to be brought around, 2 different people stopped to ask if they could help me and even checked to make sure everything was in fact done so I could complete the appointment.

Nothing but good to say about my experience in purchasing my X4. Mark Sanders was most helpful in providing me with assistance, information, understanding, and suitability of model choice. Lance Holst made the financial process go smoothly. Mariah's initial introduction to my vehicle was most beneficial. After a week of experiencing my vehicle, Donna gave me valuable beneficial time providing me with knowledge of the technology, explanation and demonstration of the features, excellent suggestions and answered all my specific questions. Both of these ladies were charming, cheerful and pleasant to be with and they offered assistance in the future if needed. To spend time with all these efficient, professional, congenial personnel was a most satisfying experience.

I purchased my car here over a year ago. From car shopping, purchasing and all the way down to the maintenance, Murray BMW is top notch. They really put thought into customer needs, comfort, time and they really have a genuine appreciation of your business. Murray BMW has always been a "AAA" dealership in my opinion.

Shauna, my service representative, made the service process very comfortable by letting me know what was going on, what they would do and when my vehicle would be ready. She also walked me out to my loaner for the day, a new BMW X-1. I asked if I could come pick my car up over my lunch hour and she assured me that would be no problem. At about 11:15 I received a cheerful call from Shauna letting me know that my car was ready. When I went to pick it up, Shauna was a lunch, but I was greeted by the first person I saw and he walked me over to an office where I was introduced to another service representative who immediately walked me through what they did to my car, had me sign the (no cost) invoice for my oil change, new wiper blades, complete vehicle inspection and a great car wash. He said my car would be ready out front and I could wait out there or in the lounge. I walked out the door and someone was backing my car in so I could drive it right out. I have had my car in for service twice now and this is the way the process was handled both times!

I purchased my car here over a year ago. From car shopping, purchasing and all the way down to the maintenance, Murray BMW is top notch. They really put thought into customer needs, comfort, time and they really have a genuine appreciation of your business. Murray BMW has always been a "AAA" dealership in my opinion.

Punctual. Excellent service. Took less time than told.

I brought my car in for an oil change. I had received a phone call from Murray Motors to invite me in for service, and I happily agreed. The experience was a good one,

got work done in timely fashion. They provided good customer service.

had to return to complete repairs. it happens................................

On every visit I feel like I'm seeing family. I am always well taken care of and feel treated with care, courtesy, and respect. I'm always happy to have my car taken care of by Shawna and her team.

Visiting Denver and showed up unexpectedly on their doorstep . Without an appointment they squeezed me in the next day which was a Saturday for my overdue maintenance . Very impressed .

I was going to use a broker to purchase a car, but had a great experience at Murray BMW and bought a car the same day!

My 530i is old in age but low in miles. Things jus wear out. With Melissa Moore's careful attention to detail, she guides me on what to repair and when. She is the only advisor I will work with and have for 13 years. She knows her cars and her customer service skills are unmatched. She should be training others at Murray/Sonic.

I highly recommend Art Smith as a service advisor! He really knows what customer services means and makes you feel like you have been taken care of by someone who really cares and are not just a number coming through the door.

Art was my adviser - he's knowledgeable - thorough and friendly. He inspires confidence in the service/dealership experience. Thad

As soon as I walked in I was greeted by a very friendly receptionist. Then an incredibly friendly car salesman greeted me and we discussed what I was looking for and the certain criteria the car needed to meet for myself. He did not waste my time showing me cars that did not meet that specific criteria which was refreshing to say the least. I was able to test drive any car I wanted and spent quite a bit of time walking around each car I was interested in. I was able to look at each car while not being rushed at all. I found the car I wanted and Connor H, and Michael S did an incredible job at getting me into the car I wanted. While on the financial portion Lance H was also very friendly and made the paper work process very fast and easy. I hope if an M3, or M4 is in my future this place and these individuals are here to sell it to me. Thank you again.

I was in/out quickly, all customer service was wonderful, all people I interacted with greeted me with a smile and were highly personable

I always feel like the service department has my car's best interest at heart. I got to work with Shawna this time and she was the BEST!!! When my car had a few issues pop up, Shawna got me a loaner and made the extended time my car was there hassle-free! I'll be back.

Worked with Geo And Mariah...two outstanding individuals!!! Purchased my new x1 with a 0% int loan...boom!! Thank you Murray BMW

Excellent customer service, Teddy Santoso made car buying fun and enjoyable, his knowledge was outstanding. Also Tina Watson did an awesome job with all of the paperwork, she was very knowledgable and professional. Donna Holmgren went through all of the features of the car and helped program everything and understand everything, she was very knowledgeable and informative. They all did a great job, I would recommend the entire Murray team to all of my friends and family!

I recently I bought my Brand New 3 Series at Murray BMW Denver & this dealership my experience was amazing "Justin" Sales Manager Was Terrific & Polite, I'm very happy with my BMW & this dealership !!

Went in for my first service and worked with Tracy in the service center. Everything went extremely smoothly and my car was finished way quicker than I expected.

Overall a great experience. Our sales person Taylor Burbach was awesome and managed to get us exactly what we wanted. Mariah Hittle was very knowledgeable, charming, and patient with our genuis appt. Only negative is the detail/wash on our X5 was not so good.

Great people, super helpful and knowledgable! Teddy and Tina were a great team ? getting me through the process quickly. I'd definitely recommend anyone buying a BMW to go here.

Flew in from NC and they worked as quickly as possible to get me on road back to NC. Great sales experience and no pressure and no games.

Love my BMW, customer service excellent, no pressure , polite ,

This was very easy has rhe best sellsman very good with me made it to be a great experience

Very straight forward service & no issues with dealership

Excellence... Fast friendly and knowledgeable staff make buying a car a pleasant experience... Thank you Seisho Limbacher for finding me the perfect car, and a big thanks to Mariah Hittle BMW GENIUS for all the knowledge...

Great service! All of the folks were nice and courteous and answered all of my questions without any hesitation.

Fast and effecient. Whole process took an hour from walking in to leaving with a new car.

We just bought our M235 at Murray two weeks ago. We have always driven to Kansas to buy our new cars because of prior bad experiences with Denver-area BMW dealers. Wow! Murray sure has changed since our last car purchase in 2013, and it's all for the better. From our first contact via email to signing the paperwork at the end - the entire process was smooth and pleasant. Matt was awesome and straightforward (no BS), Tina when we signed the paperwork was not pushy, and Mariah the awesome BMW Genius that showed us all of the neat toys on the car was very knowledgeable. The whole experience was terrific. Murray's service department has always been great - now their sales department has vastly improved.

Donna Holmgren and the Genius experience really sets BMW apart from the competition and I would highly recommend the Murray BMW Team!

Excellent job! Enzo was perfect! They found the problem and got it fixed in the time quoted!

I have excellent service at Murray BMW of Denver. I came in w/o an appointment on a Saturday and they serviced my car

Thanks Donna Holmgren for a great genius tour of my new x1! I learned about so many great features that I never knew existed.

Great service for maintenance on our x5. The service agent Enzo was great. Really happy with them and will use them again in the future. Highly recommend.

Just picked up my third X6 though Murray BMW. Can't say enough about how nice these folks are. Mark Sanders, my sales advisor, was very knowledgeable. He listened to what I wanted in my new car, we discussed what options and packages were most cost efficient. He worked hard to get me the best deal and find all the savings available. Additionally, Murray's newest service, the BMW Genius service, is great! I learned a lot from Mariah Hittle. She was so knowledgeable and patient showing me all the cool new gadgets and shortcuts my car has. I really like this BMW dealership, and they did a stellar job again.

service made easy, love that I can drop off my car pick up a loaner and get on with my day and pick up my car just as quickly

Murray's service dept has always treated me well which helps take the "sting" out of the cost for repairs.

Can't say enough good things about Murray! Arsen is top-notch and took care of us from start to finish making sure I was making the best decision. He really cares about his clients and so does the rest of the team!

Despite having to work in close quarters while awaiting their new building Murray BMW is still able to provide excellent customer service. I highly recommend Service Advisor Art Smith as he will keep you informed as to the status of your vehicle (which not every service shop does these days) and takes care of his customers.

Will was our Salesman. He was outstanding, never tired of all our questions. Took multiple test drives with different vehicles and models. He was great and recommend him to all our friends

Salesman was good and did a good job. I would recommend Teddy to a friend.

It was quick and easy to get an oil change, tire replaced, and cracked windshield. Super friendly staff and quick service.

There are always very helpful and take care of our service needs.

All the people are friendly and try to help in eny customer need.

Michael Owokoya is terrific. Very helpful, and focused on nothing but getting the right car for you. Mariah Hittle has more than earned her BMW Genius title. She answered all of my questions, and had excellent suggestions to get me set up properly.

I recently purchased another BMW from Murray...this is the 4th BMW my husband and I have purchased from Murray in 13 years! Each and every experience has been exceptional. The little extra touches Murray provides really sets them apart. The follow up appointment with the BMW Genius is a prime example. I met with Donna Holmgren, Genius Extraordinaire, to learn the nuances and features of my new ride. She answered all my questions and went above and beyond to make sure I was equipped with knowledge before I drove off. I am happy to be in the presence of these TOP notch professionals!

Murray BMW always performs work efficiently and returns the vehicle freshly cleaned. Staff is friendly as well. $135 charge just to hook car up for the diagnostic test is a bit much. As is the $48 "Hazardous disposal fee they charge even if you dont have any hazardous materials to dispose of" is also a bit over the top. It is BMW so I guess one would have to expect such.

Murray Motors BMW Service is top notch. Always friendly and helpful with repairs or servicing.

I dealt with the used sales car team with Murray BMW of Denver. John, Jay-D, and all of the staff over there were absolutely wonderful to work with. They were honest, upfront, and kept me informed at all times. They listened to my needs and did the things that they could do with in their power to meet those. This is my second time buying a used car and I would definitely return back to Murray BMW of Denver to buy other used cars. You won't go wrong with using these guys for your next used car purchase.

We had a great experience test driving some vehicles with 'Geo' here, will definitely be back to purchase.

I bought my BMW in GA and have had some rough times dealing with the dealership there. It was refreshing to be treated so well by the staff at Murray BMW. I showed up without an appointment, and was expecting to schedule an visit. Instead I was given a loaner vehicle, and my services were done early to accommodate for my schedule. I then left my garage clicker in the loaner vehicle, which would prevent me from entering my apartment complex. They helped me by finding it, which seems like a common sense business process, but you would be surprised at how difficult other dealerships make something so simple.I really appreciated the care I was given.

Barbara, the service manager, was outstanding. Went out of her way. Just moved to CO and broke down an hour away. Best service I have ever experienced from any BMW dealership.

Vehicle towed into dealership--timely repair and accurate quote given for repairs needed

She understood everything that I ask to be looked into and was able to make sure that when I got my car returned. It was ready. Thanks Murray Motors

My rear seatbelt had a problem and it wouldn't release and my child was in a panic.. I had to end up cutting him out of the seat belt. They replaced it no charge and I am back to being spoiled in my new X3 .. Everyone was Awesome especially David Hackett!

Experienced a wonderful buying process @Murray BMW due to salesman, Teddy Santoso. He has great interpersonal/professional skills and was very knowledgeable on BMW products. Although, we had no intent to purchase that day (...a BMW, of all things), the attributes of Mr. Santoso, assisted w/our decision to become first-time buyers of a 535I xDrive. We will have no issue referring Teddy S. to future BMW purchasers! Thank you for the wonderful experience. PW

I leased my BMW from here last month great experience dealt I dealt with the manager jason Crouse he was very knowledgeable and honest

First time using this dealer. Teddy was our salesman. He was great - worked hard to make the process quick and fair. Would buy from Murray again.

I purchased a 2013 BMW X1 35i from Murray BMW. My correspondence started on line and she scheduled me for an appointment at Murray BMW. I met with Ahmad first who then referred me to Parker Cook. Parker took me for a test drive and sold me on the car. I then worked with Ahmad to seal the deal. Everyone was very helpful especially with all our questions about the warranty and BMW Maintenance Upgrade. I moved on to Jason Harrison who completed the finance papers. This process was seamless. As a follow up I received a call from Donna Holmgren (The Genius) who walked me through all of the features. She was very knowledgeable and fun! Donna was even helping out with a maintenance problem with the car. Overall I would say the experience was very good and very easy. I love my Ultimate Driving Machine!

UNREAL!!!!!!! I was skeptical buying a high end car because of expense and other what nots. Affordable to start. Service by Amin and Donna Holmgren were outstanding. Amin got me the perfect car I wanted and Donna helped me through figuring out how this car does everything for me but drive itself. I can't recommend you enough to anyone if anything just to see what truly exemplary service is!!!!

I had the best car buying experience here in my life. Kiersten was a great sales associate & Donna Holmgren taught me things about my X3 I would have never figured out. I may need to put her on speed dial!

Recently purchased a X5 and wow what talk about leaps in technology. The Genius program has been a godsend, particularly Donna H. who did a great job making it all come together and enjoyable, fun experience.

My wife and recently purchased a new X3 and with it came a whole new realm of technology that seemed quite daunting at first. Thanks to Mariah and the BMW Genius program our trepidations were put at ease. Mariah took as much time as needed to insure that we were most comfortable with the new technology and operation. After answering our many questions and showing us how the new features of the X3 work, we knew we bought the right car at the right place! Thank you Mariah and thank you Murray BMW of Denver for having such a great employee on your staff.

Mariah was such a big help to me in getting to know my new BMW X3. She was patient and well-informed. I would recommend anyone purchasing a BMW at Murray to take the time for the GENIUS experience in order to better enjoy your new BMW.

I am satisfied and happy that I bought my new BMW at Murray BMW. Great staff and an easy process. My BMW has the technology package and I had to sit down with the technology specialist, her name is Mariah. Mariah went through each step and explained in detail. Very professionally done on her part. I would definitely recommend Murray BMW.

Overall great experience buying a car, and way better than Schomp. Schomp hadsigns saying one person/one hour/one price, but it was 90 minutes and 5 people to even test drive and then the "one price" was comical. Eddie was my initial CA and was great, low pressure. Went on a month vacation and handed me to Arsen. We did all negotiation by email (which I highly suggest) and I got a very fair price, especially for the Denver market. Finance went very smooth and no one tried to upsell anything (other than presenting what they offer). Genius appointment with Donna Holmgren was great. She explained things I had no idea where there, and genuinely seemed in love with BMWs and my car.

I've always used Murray Motors for service with all of my BMW cars. Recently I purchased a BMW from a Landrover dealer but of course they weren't well versed in my model or year. I called Murray Motors and they had a wonderful girl named Mariah help me. She was able to help me over the phone to get my Bluetooth hooked up. She even went so far as to have me come to the dealer so she could go through the product delivery of my car. Even though it was a ore owned vehicle and I didn't purchase from Murray they were more than happy to, and very capable of acquainting me with MY new vehicle. Thank you Mariah and Murray motors. Great job!

My wife and I just purchased a BMW X5 SUV and we absolutely loved it. Mr. Jon Lou was an excellent salesperson who did not pressure us to buy, but rather took the time to understand our needs for a new car and to match these needs with the best BMW to purchase. He was patient and clear on all aspects of the sale. Also, Mariah Hittle was the true essence of a genius. She carefully and thoroughly review ever aspect of the cars unique features twice, with excellent knowledge, communication skills, and customer service approach. As a prior senior executive of a hospital system I can say that both of these employees are a real asset to the BMW family. Richard Wright MD. MPH

I just bought my second BMW from Murray and they always treat me right, from the start of the sales process, no high pressure, just a professional way to sell a BMW. Murray had exactly what I wanted in stock and got a good deal on the vehicle along with a fair price on my trade. The entire process from start to finish is always flawless. After the sale there is a program called BMW Encore. With this being my second BMW from Murray and third overall, I was familiar with most of the features. Donna Holmgren was very helpful in showing me features I did not know about. I will be beck next year to buy my wife a new BMW. Thanks again!

Best buying experience to date! Starting with my sales person Seisho, his manager Brian, the finance gal Tina, (Snow White, ask her the story), and the BMW Genius Donna. Great car, great staff, and outstanding total experience, Thanks Murray BMW

From the initial e-sales contact to the sales and finance process, my experience at Murray BMW was professional, simple and enjoyable. Perhaps the most notable component of the experience was the subsequent follow up by Mariah Hittle, the BMW Genius at Murray. She took her time and was very thorough in covering and explaining the features and technology that my 328 includes. I will most certainly look to this dealership for my future purchases.

Donna is AWESOME!!!! She is one of the geniuses that showed me how to use every gadgets in my car. She made everything easy and fun!! If you ever have any question about what your car can do call and schedule a appointment with Donna!!

Kudos to the folks at Murray BMW, my lease of the BMWi3 was a great experience and smooth process. Special thanks to Mariah "star of wonder" Hittle a genius who helped introduce me to the new features. Eddie "the pro" Neyman for handling the sales paperwork and Jason "super charged" Harrison that finalized the financials and got me on my way as a new BMW driver!

From beginning to end and continuing my purchase of a new BMW from Murray Motors in Denver was a very easy hasel free experience. The sales advisor Mark Sanders was knowledgeable, efficient and a real gentleman. Jason Harrison , the finance manager, also was also very helpful in guiding me through the closing process. After delivery of my new BMW I was introduced to one of the BMW Genius's Donna Holgrem. She sat next to me in the car and explained all of the many features and options. She is like a living operators manual and pointed out many short cuts and convenient ways to do things. In my second session with Donna I was able to fully understand the many features and electronic modes. She did a wonderful job and helped me a great deal.. A great team,. I highly recommend Murray motors to any one looking to buy a new BMW.

I purchased a BMW from Murray BMW of Denver. I had a really good experience with sales (Ed. N and Arsen A.), finance and post-sales (Mariah H.). I would highly recommend this dealership.

I had a wonderful experience with the BMW genius, Donna Holmgren. I came in a couple weeks ago and she taught me all about the new technologies that were included in my 2015 X5. She was very kind and approachable. And she answered all my questions! Thanks Donna!

I just purchased a certified preowned X5 from Murray. The whole experience has been wonderful. Jeff in sales, Javier in service and Mariah as a "genius" have all been excellent to deal with in every phase of the transaction. This is my first vehicle change since 2003 and I was extremely satisfied with the experience. My wife has purchased two vehicles from Murray and she feels the same way. As a matter of fact, it was her referral that first got me interested in the BMW brand.

The purchasing experience at Murray BMW was straight forward and done on my terms. I would purchase from them again. After the purchase I was assigned a BMW Genius, Mariah Hittle, that explained all of the cars features and electronics. I found this to be very helpful in learning all the car was capable of. I had never had that experience at a dealership before and it was very enjoyable and informative.

Mariah Hittle was awesome while walking us through the functions of our recently purchased BMW 5 series. She answered our questions and concerns with patience. She has really good knowledge. Overall, a great experience at Murray BMW ! We interacted with Kiersten and John too, and they were also super friendly.

Big kudos to Jon Lou, my sales representative, and Mariah Hittle, my BMW Genius for making my experience purchasing a pre-owned car at Murray truly exceptional. Car buying for me has always been a stressful experience, but Jon made it easy and enjoyable with a low pressure, information-based presentation of the vehicles I was considering. Mariah took it from there and in a non-techy way patiently helped me understand all the technology my car offered. I would highly recommend this dealership, and these 2 representatives in particular, to anyone considering a BMW purchase.

I recently bought a 528xi from Murray BMW. The whole buying experience was great. I really appreciate the knowledge and the behavior of the people I met with( particularly Mariah Hittle, Kiersten and John). Finally based on my personal experience, I would definitely recommend Murray BMW to all my friends.

Big kudos to Jon Lou, my sales representative, and Mariah Hittle, my BMW Genius for making my experience purchasing a pre-owned car at Murray truly exceptional. Car buying for me has always been a stressful experience, but Jon made it easy and enjoyable with a low pressure, information-based presentation of the vehicles I was considering. Mariah took it from there and in a non-techy way patiently helped me understand all the technology my car offered. I would highly recommend this dealership, and these 2 representatives in particular, to anyone considering a BMW purchase.

I scheduled my appointment after I had driven the car for a few days and had just a few questions. But Mariah Hittle did so much more. She gave me so many useful tips for using the car's technology and functionality. I am a very busy person, and this was time well spent.

I bought a certified pre-owned X3 and just before I drove it away I spent about 40 very productive minutes with BMW Genius Mariah Hittle. She helped me to understand and de-mystify the electronic controls of my new addition which really added great value to me. I understand this is standard procedure for Murray Motors, but what might not be standard is that I called Mariah a few weeks later and asked if she might give me a quick refresher course, She did, and I feel even better about my car and my experience with Murray!

Mariah Hittle is definitely a BMW Genius. We bought a 535 xi from Murray BMW and Mariah showed us everything we would possibly need to know. She is very friendly and super patient. It is nice to have someone whose sole job is to show you how to use all the many features of your new car. Excellent experience.

I recently purchased a BMW 528i and was pleasantly surprised with the process (and price). From the moment I arrived, Nate, the sales rep was there to greet me and hours later I was driving away with my new car. I made and appointment with Donna ( the geniius rep) who was outstanding. She walk me through all the features of the car and answered every question I had. I even called her weeks later with follow-up questions and she promptly called me back and answered my questions thanks to all for a great experience!

This store is what you’d want and would expect from a BWM dealership: great service, inventory and a quick process when ready to purchase. I worked with Siesho who took care of everything. Also, I highly recommend taking the Genius appointment where you learn how to use all the fancy car features. I’m not bad with technology but this appointment showed me all the features I didn’t even know existed. I highly recommend working with Genius Donna. She’s super great and knowledgeable. She walked me through everything and helped program my car just for me. Thanks, Donna!

I met with Mariah Hittle (BMW Genius) and learned a little more about my i3. Love the car, love the service!

I recently bought a BMW X3. I have been enjoying driving it since then. A week after I bought it, I scheduled a time to fully understand the features and Mariah Hittle explained me the features of it as she is one of the BMW Geniuses. Mariah is as amazing as BMW. Her knowledge about the product and features are amazing. She is one of best service providers I have ever met. Great job Mariah, keep it up.

I recently purchased and vehicle from Murray and was very pleased with the experience. They have a service which I consider to be invaluable. They have a staff of BMW "Geniuses" who are trained in the features and functions of the cars. I sat down with Mariah Hittle for 1.5 hours as she showed me all of the great things that my new car could do!. It saved me many hours from pouring through manuals, trying to figure it out on my own. I can't recommend Murray and Mariah enough!! Thanks for all of the help!!

You boys got it done! couldn't be happier. Thanks to Bryan Haarhues and Arsen Azatyan.

What a great idea to include the service of a BMW Genius after buying a new vehicle with so many features and options. Mariah Hittle, my BMW Genuis, answered every question I had, explained every feature and made sure I felt comfortable and understood fully before going on to the next. I felt I knew the car pretty well for being my first BMW since I enjoy figuring it on my own. But Mariah showed me additional options of features that will maximize my driving pleasuere and performance. Mariah even gave me her contact information and suggested I call her with any other questions. That's service!

Just purchased X3 from Murray BMW. This is the 3rd X3 for us and we love it! We had such a pleasant experience. Connor was our sales representative and so professional. Mariah Hittle showed us all the extras we had on the X3 and was so knowledgeable. Thank you!

Maria from BMW was excellent to deal with - easy to make appointment and great run through on all the features of my new BMW X3. Made it all seem easy to deal with. Lots of info to asimilate, but nothing complicated.

When purchasing our new car, Murray Motors proved to be an exceptional choice. Our sale was completed with due diligence, although Sonic Automotive should adopt a more friendly and streamlined purchasing policy. For example, Mercedes Benz of Littleton Schomp BMW can get me out the door in under a hour but Murray Motors cannot. That is not on the sales person but rather the beuracratic overhead of the co glimmer ate dealer. Lesson learned for local dealers who sell out to the big companies. Otherwise we had a perfect experience, and exceptional follow up with the BMW genius Mariah Hittle. She was more than Inormative with the vehicle's features, offering in depth and valuable knowledge about features previously unknown, as well as having a beyond enthusiastic charisma.

I just leased a bmw through Murray and every part of the experience was exceptional. Kenny Greene, my salesperson, was warm and friendly and answered all of my questions. I hadn't bought a new car in 13 years, so this was a big deal for me. The team at Murray made it awesome! I made a follow up appointment with Donna Holmgren, who walked me through all of my cars features and showed me how to really enjoy my car. The car is a gadget on wheels and it was so fun to geek out with her over the details! She's so enthusiastic about the car and it made me feel even more excited about my decision to go with BMW. I loved this dealership and will recommend you to anyone who asks. Thanks again for making my big purchase a stress-free and fun experience!

Just bought a great car with way more gadgets than I could ever figure out. Dealer sets you up with a "Genius" who shows you (one on one) how to work all the technical stuff. It's fabulous, and Donna was great! She patiently explained everything to me and answered all my teenager's questions, since the teenager is going to have to fix whatever I can't remember to do. We both loved Donna and really appreciated her time and patience. Can't imagine ever buying a new car without Donna.

Recently purchased a 2015 328 and so far the services have been outstanding (transaction, communication, follow up, responsiveness). They provide a sit down follow up meeting with a BMW genius who was extremely knowledgeable and pleasant to deal with (Donna H) and able to explain operational items in a very clear and concise manner.

I had an excellent experience with BMW Genius, Donna Holmgren. Donna went above and beyond what was required to make sure I felt comfortable with every aspect of my new car. I would highly recommend that anyone with questions regarding the technical aspects of their vehicle seek out Donna; she was knowledgeable, friendly, and willing to help.

I loved Conner, Dustin and Teddy in sales and spent a little over a half hour with Jason in the finance office. I was very impressed with the selection of cars and I purchased a 2015 320xdrive with everything I wanted. These people are the best in the business.

Donna Holmgren was great to work with, I would recommend this dealership to anyone

Donna Holmgren was very helpful. Highly recommended!

Thorough, patient and personable. It was a nice experience dealing with Mariah!

The Sales team and after sales support of by Ben Uher and the genius Dona Holmgren was flawless and made the entire process very enjoyable.

I had a great experience at Murray BMW! The car I wanted wasn't in the area but Eddie was able to get it delivered from Loveland overnight. I was so excited because the day my car arrived was my birthday. Later that week I went to see Mariah who helped me figure out all the gizmos and gadgets in my new car. I am very happy with my experience and will recommend Murray BMW to others.

Purchased my M5 in February & had such a refreshing experience vs. my earlier purchase @ Schomp. I felt better informed by the staff , as my questions were quickly & accurately answered. Nate (sales rep) & Dustin (sales mgr) were really accommodating & I felt better about the pricing & the financing. Tina (financing rep) was also very helpful & knowledgeable. Donna & Mariah (BMW Geniuses) instructed me on the "bells & whistles" on the vehicle & I learned a great deal of how the car works & what it can do... I did not get this level of performance at the other dealership, period. I would strongly recommend them to anyone, to avoid learning as I as I did; the hard way!

Donna Holmgren is an amazing GENIUS. She taught me all about the features of my beautiful new 2015 X-1. She took the time to answer questions and didn't appear rushed or dismissive. She skillfully moved through the various issues, making it very interesting by arousing my curiosity as she discussed the features. Donna made it fun. At the end, she noticed my front floor mats were filthy and offered me a deal on two rubber front floor mats which I'm so glad she in view of this ridiculous winter we're having! I will state that I have worked with one other person who was purported to be a genius but she was a 3rd grader compared to Donna. THANK YOU DONNA!!

We had a wonderful experience with the BMW genius, Donna Holmgren, who went beyond the call to help us learn about our 2014 wagon that we bought at an Audi dealership this year. We had many questions answered and have received follow up calls when we needed more answers. Excellent customer service.

Great tutorial although there are so many options a handout to take away and refer to would be helpful.

Mariah Hittle was very helpful! She showed me a lot of cool features on my X5. I'm very happy with the service.

I just recently purchased a 2012 328xi from here and couldn't be happier! It is definitely an upgrade from my last car and thanks to Mariah Hittle I know how to use my new car to its full advantage with all its great features!

So I wasn't posting anything about my new toy but I got asked by Donna Holmgren to post a review of my Genius appointment. First off let me say that my experience with buying my X3 was great. Mark Sanders, my sales person, was great. Nothing but good things to say but let me just tell you Donna was AMAZING. I set up time to go for my Genius appointment and thought I wasn't going to learn anything about my new car. I was wrong and an hour later I was loving my car even more. Donna didn't talk down to me she really just explained everything and now I feel like I know how to use my crazy amazing car. Thanks Donna and Mark. You've won me over!

We live in the mountains about 4 hours from the nearest BMW dealer. As such, we had to transact mostly via email and phone. Our sales representative, Richard Stang, was exceptional. Easy to deal with, timely communications, knowledgeable, and when we arrived all paperwork was ready to go. This is our 17th BMW and by far this was the easiest and most efficient transaction.

Excellent customer service! Will recommend this place to everyone!

Teddy Santoso helped me buy a pre-owned M5 last week. He was patient with me and understood what I was looking for in a car. I appreciate his help and would recommend his help to people who I know.

Although it did take a while, with the help of Teddy Santoso, I was able to pick the best car I could get. He was very nice and gave us most of the information we wanted. Glad I went here.

The service was great and the employees were very helpful and polite. I was able to get all the information that I needed to know about the vehicle without many problems. Though it did take a while, I was able to find the right car that I wanted.

I was very happy with how I was taken care of. My only negative feedback was the car I was given to drive. Very beautiful car and fun to drive. I returned the car cleaner than I got it. Whomever drove it before me obviously didn't value the beauty of this car because they left it a mess and I mean gross. I basically detailed the car like it was my own. I would make sure that when you give a customer a loaner that it is clean. My sales associate was awesome and I will return again soon. Thanks

its very easy to make an appointment not to mention their staff are willing to follow up with the client.

I generally hate the process of buying cars and I hate playing the haggling game. I told the dealer exactly what I wanted to pay and the worked out a fair deal. There was minimal haggling and they actually gave me above what I thought I would get on my trade. Good experience and friendly no pressure environment (from the web sales person).