January 2013 | Recall Campaign No. 12V-550: Engine Belt Idler Pulley Bolt
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2009-2012 BMW X5 xDrive 35d (Diesel) Sports Activity Vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
This Recall involves the engine belt idler pulley bolt. The engine belt idler pulley bolt can loosen. Over time, loosening of the bolt could lead to additional bending forces on the bolt. Eventually, these additional forces could cause the bolt to break. This would result in a sudden loss of power steering assist, increasing the risk of a crash.
DESCRIPTION OF REPAIR
The idler pulley bolt will be replaced and tightened with a revised procedure. A thread lock coating on the bolt will also be included.
The actual repair will require approximately two hours; however, additional time may be required, depending on the BMW center's schedule. This work will be performed free of charge by your authorized BMW center.
Contact your Authorized BMW center immediately to have the necessary repair performed as soon as possible.
For full details click here.
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2009-2012 BMW X5 xDrive 35d (Diesel) Sports Activity Vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
This Recall involves the engine belt idler pulley bolt. The engine belt idler pulley bolt can loosen. Over time, loosening of the bolt could lead to additional bending forces on the bolt. Eventually, these additional forces could cause the bolt to break. This would result in a sudden loss of power steering assist, increasing the risk of a crash.
DESCRIPTION OF REPAIR
The idler pulley bolt will be replaced and tightened with a revised procedure. A thread lock coating on the bolt will also be included.
The actual repair will require approximately two hours; however, additional time may be required, depending on the BMW center's schedule. This work will be performed free of charge by your authorized BMW center.
Contact your Authorized BMW center immediately to have the necessary repair performed as soon as possible.
For full details click here.
December 2012 | Recall Campaign No. 12V-504: Soft Close Automatic Door Function
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2005-2008 7 Series vehicles equipped with the Comfort Access option. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
This Recall involves the "Soft Close" door function of your vehicle. Due to errors in the vehicle software that affect the Soft Close function, the door may not latch when attempting to close it. This condition would be noticeable. If you then held the door closed in an attempt for it to latch, the door could appear to close and latch even though it did not.
When driving off, an irregular road surface, inadvertent interior contact with the door, or other such external condition could lead to an unexpected opening of the door. This may result in occupant ejection, or increase the risk of injury in the event of a crash.
DESCRIPTION OF REPAIR
The vehicle software will be updated.
The actual repair will require approximately four hours; however, additional time may be required depending on the BMW center's schedule. This work will be performed free of charge by your authorized BMW center.
Contact your Authorized BMW center immediately to have the necessary repair performed as soon as possible.
For full details click here.
December 2012 | Recall Campaign No. 12V-502: Rollaway
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2005-2008 7 Series vehicles equipped with the Comfort Access option. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
This Recall involves the keyless ignition system of vehicles equipped with the Comfort Access option. When parking (P) a vehicle in Comfort Access mode (the key has NOT been inserted into the key slot on the vehicle's instrument panel), drivers may inadvertently press the Start/Stop button more than once and in rapid succession. Pressing the Start/Stop button in this fashion may trigger an "emergency mode"* and cause the transmission to automatically shift to Neutral (N), not Park (P). If the driver did not notice this shift to Neutral (N), and opened the door to exit the vehicle, audible and visual warning signals would be activated to alert the driver that the transmission is still in Neutral (N). If these warnings are ignored or are not noticed and the vehicle is left in Neutral (N), it could roll away and strike a person or property, causing personal injuries and/or property damage.
BMW is reminding all owners that the Start/Stop button should only be pressed one time when either starting or stopping the vehicle. Otherwise, if the vehicle is operating in Comfort Access mode (the key has NOT been inserted into the key slot on the vehicle's instrument panel), the transmission could shift to Neutral instead of Park if the Start/Stop button is pressed more than once and in rapid succession.
*Emergency mode will shut off the engine, shift the transmission to Neutral, and allow the vehicle to be towed or pushed after coming to rest.
DESCRIPTION OF REPAIR
BMW is currently in final testing of the repair. The repair will entail an update of the vehicle software.
For full details click here.
November 2012 | Recall Campaign No. 12V-475: Engine Oil Pump
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2013 BMW M5, M6 Coupe and M6 Convertible vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
This recall involves the engine oil pump. Due to a manufacturing error at the pump supplier, the pump was not produced to specifications. As a result, a sudden loss of oil pressure could occur. If this happened, this would cause severe engine damage and the possibility of complete engine failure while driving, increasing the risk of a crash.
If there is a sudden loss of oil pressure, a low oil pressure warning indicator illuminated in red and message "Engine oil pressure: Stop carefully" will be displayed in the instrument cluster. An additional warning message will be displayed in the vehicle's control display as follows: "Engine oil pressure too low: Stop carefully and stop engine. Risk of engine damage with continued driving. Call Roadside Assistance."
DESCRIPTION OF REPAIR
The oil pump will be replaced.
The actual repair will require approximately two and one-half hours; however additional time may be required depending on the BMW center's schedule. This work will be performed free of charge by your authorized BMW center.
BMW recommends that you do not continue to drive your vehicle. Contact your Authorized BMW center immediately to have the necessary repair performed as soon as possible.
For full details click here.
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2013 BMW M5, M6 Coupe and M6 Convertible vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
This recall involves the engine oil pump. Due to a manufacturing error at the pump supplier, the pump was not produced to specifications. As a result, a sudden loss of oil pressure could occur. If this happened, this would cause severe engine damage and the possibility of complete engine failure while driving, increasing the risk of a crash.
If there is a sudden loss of oil pressure, a low oil pressure warning indicator illuminated in red and message "Engine oil pressure: Stop carefully" will be displayed in the instrument cluster. An additional warning message will be displayed in the vehicle's control display as follows: "Engine oil pressure too low: Stop carefully and stop engine. Risk of engine damage with continued driving. Call Roadside Assistance."
DESCRIPTION OF REPAIR
The oil pump will be replaced.
The actual repair will require approximately two and one-half hours; however additional time may be required depending on the BMW center's schedule. This work will be performed free of charge by your authorized BMW center.
BMW recommends that you do not continue to drive your vehicle. Contact your Authorized BMW center immediately to have the necessary repair performed as soon as possible.
For full details click here.
August 2012 | Recall Campaign No. 12V-302: Electric Power Steering (EPS) Assist Control Module
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2011 BMW ActiveE and 2012 BMW Z4 vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
This recall involves the Electric Power Steering (EPS) assist control module. This module may not function properly. If this happens, a sudden loss of power steering assist may occur. However, manual steering capability is retained, although the effort required to steer the vehicle will be more difficult.
A warning symbol illuminated in yellow in the instrument cluster will appear and an audible warning will be activated.
Please note that, after the engine is shut off and then restarted, the EPS module may function properly. In that case, the warning symbol in the instrument cluster will no longer appear, and the audible warning will not activate. However, the condition may occur again.
DESCRIPTION OF REPAIR
The Electric Power Steering (EPS) assist control module on your vehicle will be replaced.
The actual repair will require approximately four hours; however, additional time may be required depending on the BMW center's schedule. This work will be performed free of charge by your authorized BMW center / BMW ActiveE center.
Do not leave this problem unattended. Depending upon traffic, road conditions, and the driver's reactions, the risk of a crash may increase.
For full details click here.
July 2012 | Recall Campaign No. 12V-267: Steering Gear
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2012-13 BMW X5 SAV and Model Year 2013 BMW X6 SAC vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves the steering gear. Due to a machine process error at the supplier, a snap ring in the steering gear housing can loosen during vehicle operation. This would lead to leakage of power steering fluid flowing into the rubber boot of the steering gear, causing a pressure loss in the hydraulic system.
The result is a loss of power steering assist. Steering function will be maintained; however, the effort required to steer the vehicle will be significantly higher.
In some cases, power steering fluid can spray onto hot exhaust components. Therefore, an engine compartment fire may occur.
DESCRIPTION OF REPAIR
The steering gear will be inspected and, if necessary, also replaced.
The actual repair will require approximately one day; however, additional time may be required depending on the BMW center's schedule. This work will be performed free of charge by your authorized BMW center.
Do not leave this problem unattended. Please take note of and observe the following precautions. For full details click here.
MAY 2012 | Recall Campaign No. 12V-176: HEAD RESTRAINTS
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that certain Model Year 2012 3 Series Sedans fail to conform to Federal Motor Vehicle Safety Standard No. 202a (Head Restraints). Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
When the head restraint is adjusted to the highest position, it may unexpectedly move downward slightly (25mm or approximately one inch) in the event of a vehicle crash, thus increasing the risk of personal injury.
DESCRIPTION OF REPAIR
A bracket will be attached to the head restraint post of each front seat. Please note that this bracket will be attached to the post inside the seat, so it will not be visible. The actual repair will require approximately 20 minutes; however, additional time may be required depending on the BMW center's scheduling and processing. This work will be performed free of charge by your authorized BMW center.
Do not leave this problem unattended. Please take note of and observe the following precautions.
For full details click here.
April 2012 | Recall Campaign No. 12V-161: Electric Auxiliary Water Pump
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2011 5 Series and 5 Series Gran Turismo, 2012 6 Series Convertible, 7 Series, X5 SAV, and X6 SAV vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves the electric auxiliary water pump on your vehicle. The pump helps cool the engine by conducting heat away from the engine?s turbocharger. The pump can overheat or fail. This could lead to a smoldering of the pump. An engine compartment or vehicle fire could occur. Please note that this could happen even in cases in which the ignition is off.
Do not leave this problem unattended. Please take note of and observe the following precautions.
For full details click here.
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2011 5 Series and 5 Series Gran Turismo, 2012 6 Series Convertible, 7 Series, X5 SAV, and X6 SAV vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves the electric auxiliary water pump on your vehicle. The pump helps cool the engine by conducting heat away from the engine?s turbocharger. The pump can overheat or fail. This could lead to a smoldering of the pump. An engine compartment or vehicle fire could occur. Please note that this could happen even in cases in which the ignition is off.
Do not leave this problem unattended. Please take note of and observe the following precautions.
For full details click here.
MAY 2012 | Recall Campaign No. 11E-A03: BMW VOLUNTARY EMISSIONS RECALL CAMPAIGN
SCR Catalyst, EGR Valve and/or DEF Mixer and ECU Software Flash
Dear BMW Owner:
At BMW of North America, we are committed to maintaining a level of automotive and service excellence that exceeds your expectations now and in the future.
BMW has determined that certain 2009, 2010, and 2011 model year BMW automobiles equipped with diesel engines may fail to fully meet the U.S. Environmental Protection Agency and the California Air Resources Board emission control requirements. In order to remedy this situation, BMW is conducting a Voluntary Emissions Recall Campaign. We are asking you, as the owner of an affected vehicle, to contact your authorized BMW center at your earliest convenience to have the repair carried out in order to ensure that your vehicle receives the improved technology. This is not only to comply with these emission control requirements, but to prevent becoming inconvenienced in the event the problem described below should occur.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
BMW internal analysis has shown that certain emissions components, including the SCR catalyst, the DEF mixer and the EGR valve, may not be robust enough over increasing vehicle mileage. As a result, the NOx emissions standard could be exceeded, along with the illumination of the "Service Engine Soon Lamp."
For full details click here.
SCR Catalyst, EGR Valve and/or DEF Mixer and ECU Software Flash
Dear BMW Owner:
At BMW of North America, we are committed to maintaining a level of automotive and service excellence that exceeds your expectations now and in the future.
BMW has determined that certain 2009, 2010, and 2011 model year BMW automobiles equipped with diesel engines may fail to fully meet the U.S. Environmental Protection Agency and the California Air Resources Board emission control requirements. In order to remedy this situation, BMW is conducting a Voluntary Emissions Recall Campaign. We are asking you, as the owner of an affected vehicle, to contact your authorized BMW center at your earliest convenience to have the repair carried out in order to ensure that your vehicle receives the improved technology. This is not only to comply with these emission control requirements, but to prevent becoming inconvenienced in the event the problem described below should occur.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
BMW internal analysis has shown that certain emissions components, including the SCR catalyst, the DEF mixer and the EGR valve, may not be robust enough over increasing vehicle mileage. As a result, the NOx emissions standard could be exceeded, along with the illumination of the "Service Engine Soon Lamp."
For full details click here.
April 2012 | Recall Campaign No. 12V-126: Battery Cable Insulated Bulkhead Connector
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2004-10 5 Series and 6 Series vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves a battery cable bolt connection in the trunk. Specifically, this bolt connection is secured to the trunk floor panel by an insulated bulkhead connector. The insulated bulkhead connector may have been incorrectly attached to the trunk floor panel. Over time, this can lead to a loosening of the bolt connection and cause an overheating condition.
Overheating could lead to smoldering of the floor mat. This could further lead to a fire in the vehicle trunk, and ultimately to the rest of the vehicle, even in a vehicle with the ignition in the off position.
DESCRIPTION OF REPAIR
The insulated bulkhead connector of the battery cable bolt connection will be inspected and secured as necessary. In addition, protective grease will be added to the area and a plastic cover will be replaced.The actual repair will require approximately one hour; however, additional time may be required depending on the BMW center's scheduling and processing. This work will be performed free of charge by your authorized BMW center.
Do not leave this problem unattended. Please take note of and observe the following precautions.
For full details click here.
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect which relates to motor vehicle safety exists in certain Model Year 2004-10 5 Series and 6 Series vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves a battery cable bolt connection in the trunk. Specifically, this bolt connection is secured to the trunk floor panel by an insulated bulkhead connector. The insulated bulkhead connector may have been incorrectly attached to the trunk floor panel. Over time, this can lead to a loosening of the bolt connection and cause an overheating condition.
Overheating could lead to smoldering of the floor mat. This could further lead to a fire in the vehicle trunk, and ultimately to the rest of the vehicle, even in a vehicle with the ignition in the off position.
DESCRIPTION OF REPAIR
The insulated bulkhead connector of the battery cable bolt connection will be inspected and secured as necessary. In addition, protective grease will be added to the area and a plastic cover will be replaced.The actual repair will require approximately one hour; however, additional time may be required depending on the BMW center's scheduling and processing. This work will be performed free of charge by your authorized BMW center.
Do not leave this problem unattended. Please take note of and observe the following precautions.
For full details click here.
January, 2012 | Recall Campaign No. 12V-019: Automatic Transmission Parking
Lock
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2012 X5 xDrive35i Sports Activity Vehicles. Our records indicate that you are the owner of a potentially affected vehicle. We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves the automatic transmission parking lock on your vehicle. The transmission was not manufactured according to specifications. Therefore, engagement of the transmission's parking lock may not occur. This could happen even if the "P" position has been selected and is displayed. As a result, the vehicle could rollaway after parking.
Do not leave this problem unattended. Depending on traffic and road conditions and the driver's reactions, this could increase the risk for the occupants of the vehicle and for other road users.
For full details click here.
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2012 X5 xDrive35i Sports Activity Vehicles. Our records indicate that you are the owner of a potentially affected vehicle. We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves the automatic transmission parking lock on your vehicle. The transmission was not manufactured according to specifications. Therefore, engagement of the transmission's parking lock may not occur. This could happen even if the "P" position has been selected and is displayed. As a result, the vehicle could rollaway after parking.
Do not leave this problem unattended. Depending on traffic and road conditions and the driver's reactions, this could increase the risk for the occupants of the vehicle and for other road users.
For full details click here.
December, 2011 | Recall Campaign No. 11V-438: Lamps in Rear Quarter
Panel
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2002-05 3 Series sedans. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
IMPORTANT NOTICE
Please note that, at the present time, we do not yet have sufficient parts in which to conduct this recall; however, we will notify you as soon as parts become available which is anticipated to occur in December.
You may continue drive your car; however, in the interim see PRECAUTIONS FOR YOUR SAFETY below. If you believe your vehicle is experiencing this condition, and are concerned with continuing to drive, you may contact BMW Roadside Assistance at 1-800-332-4269 to have your vehicle brought to the nearest Authorized BMW Center.
DESCRIPTION OF PROBLEM
The issue involves the rear lamps on your vehicle. Specifically, it involves the portion of the lamp in the vehicle's rear quarter panel. Due to material specification and environmental factors, one or more lamp functions (tail, brake, turn-signal) within the rear quarter panel may stop working.
Please note that the other portion of the rear lamp, in the vehicle's trunk lid, is not affected.
Failure to observe the following precautions, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash.
For full details click here.
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2002-05 3 Series sedans. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
IMPORTANT NOTICE
Please note that, at the present time, we do not yet have sufficient parts in which to conduct this recall; however, we will notify you as soon as parts become available which is anticipated to occur in December.
You may continue drive your car; however, in the interim see PRECAUTIONS FOR YOUR SAFETY below. If you believe your vehicle is experiencing this condition, and are concerned with continuing to drive, you may contact BMW Roadside Assistance at 1-800-332-4269 to have your vehicle brought to the nearest Authorized BMW Center.
DESCRIPTION OF PROBLEM
The issue involves the rear lamps on your vehicle. Specifically, it involves the portion of the lamp in the vehicle's rear quarter panel. Due to material specification and environmental factors, one or more lamp functions (tail, brake, turn-signal) within the rear quarter panel may stop working.
Please note that the other portion of the rear lamp, in the vehicle's trunk lid, is not affected.
Failure to observe the following precautions, in conjunction with traffic and road conditions, and the driver's reactions, could increase the risk of a crash.
For full details click here.
December, 2011 | Recall Campaign No. 11V-521: Electric Auxiliary Water Pump
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2008-11 5-Series, 5-Series Gran Turismo, 7-Series, X5 SAV, and X6 SAV vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves the electric auxiliary water pump on your vehicle. The pump helps cool the engine by conducting heat away from the engine's turbocharger. The pump can overheat or fail. This could lead to a smoldering of the pump. An engine compartment or vehicle fire could occur. Please note that this could happen even in cases in which the ignition is off.
Do not leave this problem unattended. Please take note of and observe the following precautions.
For full details click here.
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2008-11 5-Series, 5-Series Gran Turismo, 7-Series, X5 SAV, and X6 SAV vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves the electric auxiliary water pump on your vehicle. The pump helps cool the engine by conducting heat away from the engine's turbocharger. The pump can overheat or fail. This could lead to a smoldering of the pump. An engine compartment or vehicle fire could occur. Please note that this could happen even in cases in which the ignition is off.
Do not leave this problem unattended. Please take note of and observe the following precautions.
For full details click here.
October, 2011 | Recall Campaing No. 11V-476: Front Driveshaft Bolts
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety exists in certain Model Year 2011 328i xDrive and 335i xDrive sedans. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves the front driveshaft attachment bolts. The attachment bolts may not have been tightened to specification. If the bolts were not tightened to specification, then they could become loose. Over time, they could continue to loosen, leading to a loss of power to the front wheels and ultimately a vehicle breakdown.
Do not leave this problem unattended. Depending on traffic and road conditions and the driver's reactions, this could increase the risk of a crash.
For full details click here.
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety exists in certain Model Year 2011 328i xDrive and 335i xDrive sedans. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves the front driveshaft attachment bolts. The attachment bolts may not have been tightened to specification. If the bolts were not tightened to specification, then they could become loose. Over time, they could continue to loosen, leading to a loss of power to the front wheels and ultimately a vehicle breakdown.
Do not leave this problem unattended. Depending on traffic and road conditions and the driver's reactions, this could increase the risk of a crash.
For full details click here.
October 2011 | BMW VOLUNTARY EMISSIONS RECALL CAMPAIGN
REPLACE VEHICLE EMISSION CONTROL INFORMATION LABEL
CAMPAIGN NUMBER: 11AE-A01
Dear BMW Owner:
At BMW, we are committed to maintaining a level of automotive and service excellence that exceeds your expectations.
BMW has determined that certain 2012 model year BMW X5 and X6 Sports Activity Vehicles were produced with the wrong Vehicle Emission Control Information (VECI) label. The VECI label is required to comply with emissions regulations administered by the U.S. Environmental Protection Agency and the California Air Resources Board. To correct this error, BMW is conducting a Voluntary Emissions Recall Campaign.
The problem is:
A small number of these vehicles was produced with the VECI label from the previous model year.
For full details click here.
REPLACE VEHICLE EMISSION CONTROL INFORMATION LABEL
CAMPAIGN NUMBER: 11AE-A01
Dear BMW Owner:
At BMW, we are committed to maintaining a level of automotive and service excellence that exceeds your expectations.
BMW has determined that certain 2012 model year BMW X5 and X6 Sports Activity Vehicles were produced with the wrong Vehicle Emission Control Information (VECI) label. The VECI label is required to comply with emissions regulations administered by the U.S. Environmental Protection Agency and the California Air Resources Board. To correct this error, BMW is conducting a Voluntary Emissions Recall Campaign.
The problem is:
A small number of these vehicles was produced with the VECI label from the previous model year.
For full details click here.
September 2011 | Recall Campaing No. 11V-441: Fuel Filter Heater
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2009 X5 xDrive35d Sports Activity Vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves the Fuel Filter Heater (FFH) unit which is used for warming up the diesel fuel at low outside temperatures. A short-circuit could develop within the unit, draining the vehicle's battery.
In most cases, it would not be possible to start the vehicle due to a dead battery. However, in a rare case, the unit could overheat and eventually lead to a vehicle fire, even if the vehicle is parked unsupervised.
Do not leave this problem unattended. Please take note of and observe the following precautions.
For full details click here.
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2009 X5 xDrive35d Sports Activity Vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves the Fuel Filter Heater (FFH) unit which is used for warming up the diesel fuel at low outside temperatures. A short-circuit could develop within the unit, draining the vehicle's battery.
In most cases, it would not be possible to start the vehicle due to a dead battery. However, in a rare case, the unit could overheat and eventually lead to a vehicle fire, even if the vehicle is parked unsupervised.
Do not leave this problem unattended. Please take note of and observe the following precautions.
For full details click here.
August 2011 | Recall Campaign No. 11V-341: Electric Power Steering
Assist
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2011 X3 Sports Activity Vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves the Electric Power Steering (EPS) assist unit. It has been determined that a control module in the EPS assist unit may not function properly. If this happened, then the EPS assist unit would switch off during driving, resulting in a sudden loss of power steering assist. At the same time, a yellow warning symbol in the vehicle's instrument cluster will illuminate. However, if there was a loss of power steering assist, manual steering capability would still be retained.
Please note that, after the engine is shut off and then restarted, the EPS assist unit may function properly (the warning symbol will not appear in the instrument cluster). However, the condition could occur again.
Do not leave this problem unattended. Depending on traffic and road conditions and the driver's reactions, this could increase the risk of a crash.
For full details click here.
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2011 X3 Sports Activity Vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves the Electric Power Steering (EPS) assist unit. It has been determined that a control module in the EPS assist unit may not function properly. If this happened, then the EPS assist unit would switch off during driving, resulting in a sudden loss of power steering assist. At the same time, a yellow warning symbol in the vehicle's instrument cluster will illuminate. However, if there was a loss of power steering assist, manual steering capability would still be retained.
Please note that, after the engine is shut off and then restarted, the EPS assist unit may function properly (the warning symbol will not appear in the instrument cluster). However, the condition could occur again.
Do not leave this problem unattended. Depending on traffic and road conditions and the driver's reactions, this could increase the risk of a crash.
For full details click here.
August 2011 | Recall Campaign No. 11V-332: Engine Belt
Tensioner
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety exists in certain Model Year 2011 X5 xDrive35d (Diesel) Sports Activity Vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves an engine belt tensioner on your vehicle. The belt tensioner contains a welded flange plate. Due to a manufacturing error at the supplier, the weld could crack. Over time, this could lead to damage and then a malfunction of the belt tensioner. This would result in a sudden loss of power steering assit while driving. However, if there was a loss of power steering assist, manual steering capability would still be retained.
Do not leave this problem unattended. Depending on traffic and road conditions and the driver's reactions, this could increase the risk of a crash.
For full details click here.
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety exists in certain Model Year 2011 X5 xDrive35d (Diesel) Sports Activity Vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves an engine belt tensioner on your vehicle. The belt tensioner contains a welded flange plate. Due to a manufacturing error at the supplier, the weld could crack. Over time, this could lead to damage and then a malfunction of the belt tensioner. This would result in a sudden loss of power steering assit while driving. However, if there was a loss of power steering assist, manual steering capability would still be retained.
Do not leave this problem unattended. Depending on traffic and road conditions and the driver's reactions, this could increase the risk of a crash.
For full details click here.
March, 2011 | Recall Campaing No. 10V-446: Brake Vacuum Pump
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2002-2010 5, 6, and 7 Series and Alpina B7 vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves the power assist braking function. A small amount of oil could leak from the brake vacuum pump into the brake vacuum hose. Over time, contamination of the brake booster could occur. This could affect the power assist braking function. In an extreme case, loss of the power brake assist could occur.
The service brake control would still be available to slow and stop the vehicle, although this would require greater brake pedal force.
Do not leave this problem unattended. Depending on traffic and road conditions and the driver's reactions, this could increase the risk of a crash.
For full details click here.
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety, exists in certain Model Year 2002-2010 5, 6, and 7 Series and Alpina B7 vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves the power assist braking function. A small amount of oil could leak from the brake vacuum pump into the brake vacuum hose. Over time, contamination of the brake booster could occur. This could affect the power assist braking function. In an extreme case, loss of the power brake assist could occur.
The service brake control would still be available to slow and stop the vehicle, although this would require greater brake pedal force.
Do not leave this problem unattended. Depending on traffic and road conditions and the driver's reactions, this could increase the risk of a crash.
For full details click here.
January, 2011 | Recall Campaing No. 10V-518: In-tank Fuel Pump
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety exists in certain Model Year 2008 X5 Sports Activity Vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves the in-tank fuel pump. It has been determined that the fuel pump in your vehicle may stop working due to premature wear. In most cases, it would no longer be possible to start the engine. However, in some cases, the fuel pump may stop working while the vehicle is in motion, resulting in stalling. If stalling were to occur, you would not be able to maintain vehicle speed or accelerate. Power steering assist would also be affected, leading to an increase in steering effort.
For full details click here.
Dear BMW Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
BMW AG has decided that a defect, which relates to motor vehicle safety exists in certain Model Year 2008 X5 Sports Activity Vehicles. Our records indicate that you are the owner of a potentially affected vehicle.
We sincerely apologize for any inconvenience this may cause you.
DESCRIPTION OF PROBLEM
The issue involves the in-tank fuel pump. It has been determined that the fuel pump in your vehicle may stop working due to premature wear. In most cases, it would no longer be possible to start the engine. However, in some cases, the fuel pump may stop working while the vehicle is in motion, resulting in stalling. If stalling were to occur, you would not be able to maintain vehicle speed or accelerate. Power steering assist would also be affected, leading to an increase in steering effort.
For full details click here.
JANUARY 2011 | BMW VOLUNTARY EMISSIONS RECALL CAMPAIGN PROGRAM CONTROL UNITS
CAMPAIGN NUMBER: 10E-A03
Dear BMW Owner:
At BMW of North America, we are committed to maintaining a level of automotive and service excellence that exceeds your expectations.
The problem is...
The software release for the Engine Control Unit (ECU) and Transmission Control Unit (TCU) contained errors. This may result in an onboard diagnostic communication failure with a scan tool during an emission test.
For full details click here.
CAMPAIGN NUMBER: 10E-A03
Dear BMW Owner:
At BMW of North America, we are committed to maintaining a level of automotive and service excellence that exceeds your expectations.
The problem is...
The software release for the Engine Control Unit (ECU) and Transmission Control Unit (TCU) contained errors. This may result in an onboard diagnostic communication failure with a scan tool during an emission test.
For full details click here.
BMW of Denver Downtown
Certified Center
1040 S Colorado Blvd
Denver, CO 80246
-
Contact Us: (855) 579-9692
Hours
- Monday 9 AM - 5 PM
- Tuesday 9 AM - 7 PM
- Wednesday 9 AM - 7 PM
- Thursday 9 AM - 7 PM
- Friday 9 AM - 7 PM
- Saturday 9 AM - 7 PM
- Sunday Closed by State Law
Certified Center
1040 S Colorado Blvd
Denver, CO 80246
- Contact Us: (855) 579-9692
Hours
- Monday 9 AM - 5 PM
- Tuesday 9 AM - 7 PM
- Wednesday 9 AM - 7 PM
- Thursday 9 AM - 7 PM
- Friday 9 AM - 7 PM
- Saturday 9 AM - 7 PM
- Sunday Closed by State Law